Installed latest iMovie Update 9.0.6 and crashes every time on opening. Do I need to reinstall?

I installed this update for iMovie 9.0.6 released on 6-12-12 using Software Update and the window opens but before the projects are loaded it crashes. MacBookPro Intel Core i5, OSX v. 10.7.4. I tried restarting computer and ran Disk Utility but problem persists. How do I troubleshoot the problem? Should I reinstall the app? It was one of the largest updates I have ever installed (1 GB) so don't know if that caused a problem.

This is just a guess, but mine loaded OK. I have both iPhoto and Aperture. I updated both the iPhoto and Aperture Libraries before opening iMovie for the first time. When I opened iMovie it optimized all iMovie Events as well as all the iPhoto and Aperture videos.
So my recommendation would be to update iPhoto or Aperture if you use them and then try opening it again.
If that does not work, I would suggest contacting Apple at the "Contact Us" link at the bottom right of this page.

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ITunes restored has lost my music and crashes every time I open it

Please help. I noticed my iTunes had disappeared from my PC (Windoes Vista) so uninstalled all iTunes related programs as per support page guide and then reinstalled. I then got the ".itl" error so added ".itl" to the itunes folder as per a web guide. Now when I open itunes it does nothave my music and then crashes saying iTunes has encountered a problem and that Windows will close the program.
What can I do???

Let's get the application installed properly first, then focus on the library...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
tt2

Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

Hi there,
You could try performing a clean installation: [[Knowledge Base Article]] :
Some Firefox issues can be resolved by downloading a new Firefox installer from Mozilla.com, then closing Firefox, deleting the Firefox application folder (program files) and reinstalling Firefox. If this does not help, or if you would rather completely remove Firefox and start over instead of completing all the troubleshooting steps, follow these steps:
1. Download the latest official version of Firefox from Mozilla.com.
* You should avoid unofficial download sites that bundle Firefox with other software such as the Google Toolbar.
2. If you wish to retain your current profile, you should make a backup copy of it. See Backing up your information for instructions.
3. Uninstall Firefox and make sure you remove the Firefox application (program) folder and your Firefox personal data (user data and settings) - see Uninstalling Firefox for instructions.
4. Reinstall Firefox - see Installing Firefox for instructions.
5. When Firefox is started for the first time, the Import Wizard will appear and a new profile will be created.
6. Verify that the issue no longer appears.
7. If you made a backup of your old profile and wish to restore your old information, see Recovering important data from an old profile. For troubleshooting purposes, only copy the files corresponding to your bookmarks and saved passwords.
8. Reinstall your extensions and themes one by one to determine if any specific one is causing the issue.
source: https://support.mozilla.com/en-US/kb/Basic+Troubleshooting?s=clean+installation&as=s#Clean_reinstall

I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..

I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..

Assuming Allan's advice is not correct, and you do run the installer, I think I've heard of that problem and it involves removing the old Flash plug-ins, then install the new version. I don't use it so I don't know what they are called, but will be the /Library/Internet Plug-ins folder.
You can go here and enable HTML5 in YouTube so you don't have to use Flash: http://www.youtube.com/html5
Most(?) of the content is HTML5, but you may run into videos where you still need Flash.

Since the latest "update" Firefox crashes every time I open it

Since the latest Firefox update, the browser crashes every time I open it. Sometimes I get the "this is embarrasing screen" which asks to restore or start a new session. Either one has the same results - another crash.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Media Center PC 5.0; SLCC1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

updated tonight...problems since then
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 10.0.1.4421
Anwendungszeitstempel: 4f32aad0
Absturzsignatur: 4263
Absturztyp: 0
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 2: fe86
Zusätzliche Absturzsignatur 3: fe864004cdb784280da5712fe0cfbae5
Zusätzliche Absturzsignatur 4: 4263
Zusätzliche Absturzsignatur 5: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 6: fe86
Zusätzliche Absturzsignatur 7: fe864004cdb784280da5712fe0cfbae5

After installing the latest udate of Adobe Reader on my MAC, the program crashes every time I open a pdf.

After installing the latest udate of Adobe Reader on my MAC, the program crashes every time I open a pdf.

This might help http://www.apple.com/support/ipodtouch/assistant/ipodtouch/

Hi there I have updated to your lates version but every time I open up the browser and new windows I get this error message 'TypeError: Components.classes[cid] is undefined' although it does work but the message is very annoying

Question
Hi there I have updated to your lates version but every time I open up the browser and new windows I get this error message 'TypeError: Components.classes[cid] is undefined' although it does work but the message is very annoying

This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I recently upgraded to snow leopard and now every time i open iCal i get multiple events to update in iCal

I recently upgraded to snow leopard and now every time i open iCal i get multiple events to update in iCal. Except I don't know where these are coming from or why. I've check iCal preferences and Help - can't find a way to stop this from happening automatically. Any Clues? Also, some of the events are already on my calendar and have been for quite some time.

Greetings,
What do you mean by "events to update"? Do you mean invites to new events or changes to existing invites?
Troubleshooting:
1. Your profile indicates you are running 10.6.7, 10.6.8 is the current version Apple > Software update.
2. First make an iCal backup: Click on each calendar on the left hand side of iCal 1 at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
---NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
3. Launch iCal and test.
Hope that helps!

I recently update Safari and it crashes every time I opened. Can anybody help me?

I recently update Safari and it crashes every time I opened. Can anybody help me?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

After installing Mavericks on my iMac, Apple Mail would not sync with my Google Apps email account. Now Mail crashes every time I open it. What's up?

After installing Mavericks on an imac, Mail would not sync with my Google Apps email account. After I clicked on All Mail the program crashed and now it crashes every time I open Mail. Does anyone have an suggestions?

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
Troubleshooting Permission Issues
Step by Step to Fix Your Mac

I enabled iCloud in iPhoto and now iPhoto crashes every time I open it

I enabled iCloud in iPhoto and now iPhoto crashes every time I open it. My iPhoto is up to date with the latest version. Any suggestions?

Sorry - I just saw a similar question and will check that. Please ignore this!

The application manager keeps crashing every time I open it. I need to install the After Effects trial, what to do?

The application manager keeps crashing every time I open it. I need to install the After Effects trial, what to do? I have a Mac with maverik.

uninstall it and then reinstall it.
if that fails, uninstall,clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

My itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

my itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

Hello there, Staver13.
The following Knowledge Base article provides some assistance in troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My Adobe Premiere Elements 11 Editor just stopped launching and crashed every time now... getting fed up.

My Adobe Premiere Elements 11 Editor just stopped launching and crashed every time now... getting fed up.

tomstanding
Thanks for the reply. You have a lot of considerations before you.decide to purchase additional software.
Great that the Photoshop Elements 11 Editor from Mac App Store is working, but I am not sure how that was integrating with Premiere Elements 11 Editor or will interact with Premiere Elements 11 Mac if you can find the latter for purchase online from Amazon or other. (I realize that the Mac App Store products did not come with Elements Organizer 11; whereas the Premiere Elements 11 Mac does.)
If you want to add Premiere Elements 11 Mac to your computer, it might be a good idea to look at the tryout from the following web site, and then purchase from your selected vendor. The web site offering the 11 tryout does not sell the tryout as far as I have ever heard.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
With this route you need to read and carryout carefully that web site's "Note: Very Important Instructions" in order to avoid access denied messages.
When you purchased 11 Mac, you could even leave that tryout installed and just insert the serial number from your purchased 11 product in them to make
that your working system.
Please consider.
Thank you.
ATR

Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode j

Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode just to use it, also it's not syncing with my iPad.

If you use Norton software, try disabling your Norton extensions. As of last week, there were severe compatibility issues with Firefox 24.

Installed latest iMovie Update 9.0.6 and crashes every time on opening. Do I need to reinstall?

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