Installed latest itunes update and now I cannot save my Microsoft Word and Excel files. It lets me open them but I cannot save them.
Installed the latest itunes update and now I cannot save my Microsoft Word and Excel documents.
Installed the latest itunes update and now I cannot save my Microsoft Word and Excel documents.
Similar Messages
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Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99732) -
Tried to install latest iTunes update, but got "A program is trying to illegally
access C+ Runtime file.." and iTunes won't launch. Tried latest Windows update
Service Pack and no joy.Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
HT1338 Help since installing latest software updates I now can't open safari????
Help since installing latest software updates I now can't open safari????
Hi Stewartirl,
Welcome to the Support Communities!
Are you only having issues opening Safari? Are you able to connect to the internet with other Browsers or using Mail?
The article below is a good starting point for troubleshooting. I'd start by plugging in an ethernet cable and restarting the computer. If the wired (LAN) connection works, then unplug the ethernet cable and continue troubleshooting the wireless connection.
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
http://support.apple.com/kb/HT1714
Cheers,
- Judy -
Can I open iPad keynote and iPad pages on a PC Microsoft word and a PC Microsoft PowerPoint? also the other way around?
Yes. You can export iPad Pages and Keynote files as Word and PowerPoint files and you can upload/transfer/email Word and PowerPoint files to the iPad and work on them in Pages and Keynote.
Be advised that there will be some degree of formatting issues and also that the iOS versions of Pges and Keynote do not the full functionality of Word and PowerPoint on a computer. -
HT1926 Problems synchronizing iPod touch after installing latest iTunes update
After having installed the latest iTunes update I can't sync my iPod touch with iTunes anymore. Error message reads: Attempting to copy to the disk "Acer" failed. The device is not connected." I already re-installed iTunes completely. Another error message says: "iTunes could not back up the iPod because the iPod is disconnected". But the iPod was connected. What can I do?
Temporarily disable any security software on the computer.
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Missing msvcr80.dll message when trying to install latest ITunes update
I downloaded the latest Itunes update-Jan 2014- and it will not complete, getting ITunes 7 error, windows 126 error that says it is missing msvcr80.dll. Have uninstalled and reinstalled Itunes many times without success. Am
running Windows Vista....Apple Support said its a windows problem. Did not have any problems with the previous version.Solution For Error 126:-
- Recover missing or deleted DLL File
- Expand DLL file image from Windows 7 Installation disc
- Repair Windows Registry
- Register again the DLL File
- Delete Registry entry related to SQL Server
- Uninstall and reinstall the concerned program
Source:-
http://www.error126.com/
Solution For MSVCR80.dll Issue:-
- Reinstall Microsoft Office
- Resolve Corrupted MSVCR80.dll Related Registry Entries
- Restore Deleted MSVCR80.dll File
- Check the Status of System Files
- Restore the System
Source:-
http://www.sorcim.com/knowledgebase/MSVCR80.dll-Missing.html -
I have tried every step in the trouble-shooting list, and nothing helps. What should I do?
I am having this same issue. I have avoided updating it for months and now that I finally did this is what happens!! My Ipod goes into charge mode, but then as soon as iTunes opens up to sync it says it knows there is an ipod connected but does not recognize it and it will stop charging and just go to the main screen that comes up when you turn ipod on. I even tried Uninstalling and reinstalling like it says and that doesn't work. When I uninstall it, it will let my ipod charge when I connect it to computer. But as soon as I install iTunes again and try to connect it, it tells me the same thing. Now I know why I never update to newer versions, so angry right now. Apple needs to fix this problem cause I've had my ipod for less than a year!!
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Installed latest itunes on laptop .now cannot connect my ipad.
I have installed the latest version of itunes on my laptop, and now it does not connect with my ipad.
Hi I have updated the device driver for iphone/ipad in device manager and it all seems to be working fine.
Hope this works !. -
At the last iTunes update about a week or so ago, my iTunes quit working. I do not remember the error at the time. I unistalled iTunes and attempted to reinstall. About 95% in the installation, there is an error. I cannot get by it. If I choose to "ignore" the issue, it says iTunes is installed. However, when I try to open iTunes the error: "The program cannot start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've tried this multiple times with no success. Any suggestions? Thank you.
Kel
I have a Toshiba Satelite laptop. Windows 7. Need iTunes 64-bit.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99791) -
PC completely crashed after installing latest iTunes update-coincidence?
I downloaded and installed the latest iTunes upgrade yesterday. After doing so it asked me to restart my PC which I did. However, my PC would not then start, I get a black screen with the message:- "windows could not start because the following file is missing or corrupt - \windows\system32\config\system "
I have tried rebooting from the "last known good configuration" in "safe mode" and have also tried restoring the system with the cdrom that came with the PC.
Is this problem connected to the iTunes download or is it just a coincidence that my PC has crashed immediately after this?? It seems very starnge as I have never had any problems like this before. I am now using my work laptop to post this message as my home PC seems to be completely kaput.
Has anyone any advice or has anyone suffered the same problem?This error is often due to a corrupted registry. I am afraid I can not help you myself, but this Miscrosoft article seems to cover it:
http://support.microsoft.com/kb/307545
If you google: missing corrupt \windows\system32\config\system
you will find quite a few other hits about the problem.
PS I noticed that the Microsoft method does not aply if you have an OEM installed Windows:
+Warning Do not use the procedure that is described in this article if your computer has an OEM-installed operating system. The system hive on OEM installations creates passwords and user accounts that did not exist previously. If you use the procedure that is described in this article, you may not be able to log back into the recovery console to restore the original registry hives.+
Message was edited by: polydorus -
I am trying to install the lastest iTunes update. I keep getting a message that the program is trying to access run time library. I believe it means that there is a part of the iTunes program that is not compatible with Windows. Can anyone advise how to fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have replaced my hard drive on our 27" Imac and upgraded the op system to mountain lion. Once all done and collected from apple, i have found my word and ecel have expired and are requesting me to repurcahse the items. As they were purchased almost 4 yrs ago I have no idea where the original box or codes / product key / passwords are. What can I do to get around this problem. In addition my time machine only goes back as far as the op system upgrade.
Regards
Tim.Good news - saved you a 2 hour phone call
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I tried to download upgrade to itunes last night 1/28/2014 and I receive an error message. I then tried to use itunes and it would not work. I have not tried everything i can think of and including deleting itunes solfware and reinstalling it. It will not reinstall. i get the message R6034 C runtime library incurrectly.
Help!Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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