Installed latest update and restarted computer and iTunes wont open!
I have just installed the latest update to iTunes and restarted the computer when told to and went to open iTunes to sync my latest songs and it says:
"iTunes cannot run because some of its required files are missed.
Please reinstall iTunes."
This would result in me loosing all my music so I hope you have a solution.
A simple thing to try is a repair install. You can do this from programs on Control panel, or you can download the iTunes installer and save in on your PC. When you run it it will give the option to repair if it is the same version as the one you have installed.
http://www.apple.com/itunes/download/
Otherwise, in the past this has been associated with Spyware Terminator blocking things, but that was a while ago.
The other thing to check for is malware. You can download a free version of malwarebytes to do the scan:
http://www.malwarebytes.org/
Similar Messages
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I tried to update iTunes with the latest release and it screwed everything up on my desktop (Windows 7) and on my laptop (Windows Vista) giving error messages related to runtime error, etc. Tried to recover previous version and it would not recover fully. Now have no itunes on either computer and it will not install properly or open after quasi installed. Help please
Howdy LarrySfromTX,
The following article provides steps that can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar -
Itunes update issue restarted computer now cannot start itunes
Prompted to download latest itunes version, I did this and restarted computer and now cannot restart itunes message "itunes cannot run because some of its required files are missing. Please reinstall." Do I have any options except reinstall will I lose all my playlists? Any assistance much appreciated.
THANKYOU SO MUCH.
I update this morning at work, on VISTA with iphone 4. Same thing, i restart, it tells me Itunes cannot start as files are missing.
I seached EVERYWHERE, with lots of stupid long winded possible solutions.
THIS WORKS, and its ONE SIMPLE CLICK... WHY DO APPLE NOT HAVE THIS LISTED ON THE FRONT OF SOLUTIONS
THanks to those who actually know what to do above. -
HT4113 how do i unlock my ipod that has been disabled and itunes wont open it
my daughter couldnt remember her passcode and now her ipod is disabled. I recently replaced my laptop and her ipod has never been synced on this computer so itunes wont open it either
IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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Itunes wont open nothing pops up
So i Instaled Itunes on my New Dell computer but itunes wont open and nothing pops up saying anything. i have uninstalled it and then re-installed it and it still will not open
Hi, RJDesimone.
The steps in the articles below will help you troubleshoot this issue.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jason H. -
Itune wont open when iphone connected.
When I plug my Iphone into the computer either Itunes wont open or if it's open it wont recognize the phone. The computer shows it's connected because it always asks when program I wont to use to look at the pictures. I have tried rebooting the computer and it doesn't help. My IPOD is recognized but not the Iphone. Help!!!
I had the same thing. Here's what fixed it for me:
I had downloaded the latest iTunes (7.3) but because my existing copy of iTunes wasn't in the base, Applications folder, it didn't overwrite my existing iTunes application. Therefore, when you go to click on iTunes in your dock, or any desktop alias, etc., it's still opening the old version. Try opening the newly downloaded version (in the base, Applications folder) and try it again. I bet ya it'll work. -
I am installing the latest update for Mountain lion (the iTunes update) . The screen went light gray, with no progress bars, and has remained that way for several hours. Help!
In this case, hold the Power button until your computer turns off, and then, turn your Mac on again. It looks like your computer got stuck during its restart, so it shouldn't harm anything on your computer
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Hello, I have Windows 7, and I have now to install Windows 8 on my Computer, and since, I cannot make any more of update of Apple of itune in Windows 8. Nor to download the software recent of itune... That have to I make???
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Installed latest update and now i cannot get itunes to load
installed latest update and now i cannot get itunes to load
I was having major problems too. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Hope this helps...
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Cannot open Itunes after trying to install latest update. Getting runtime error and then error 1114. Tried uninstalling and reinstalling and still getting same error. How do I fix this. Very frustrating!
Hi there,
Earlier iTunes (and supporting applications) need to be completely uninstalled before you can install the new version. Here's the complete Apple info on this: http://support.apple.com/kb/HT1923
Mobile device application will most likely fail to uninstall, so you would need to visit its location(s) and manually delete the files then folder(s). The location of the folders is documented in this link from Apple.
It's a pain, but it should work. -
I have windows vista and I'm receiving a runtime error message R6034 after trying to install latest update of itunes. How do I resolve this issue?
The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562
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I accidentally hit the install software update on my IPad and I am not by my computer and won't be for 2 weeks. Is there any way I can get my IPad off the picture of connecting to ITunes?
No. You must connect your iPad to a computer (it does not have to be yours) in order to restore it to factory settings.
Once you're home, you can restore it from a backup.
Any content that you did not backup has been lost.
~Lyssa -
could you give me a hand? i downloaded the latest update for i tunes, and now im facked. i cannot open itunes. ive deleted and uploaded the new one as it says to in the 'support' section, all to no avail.
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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hi, for some reason screenshots have stopped showing on the appstore, ive tried resetting my cache, restarted computer and itunes, but there still missing
im using itunes for windows, windows vista 64bithi, heres the info u requested
Microsoft Windows Vista x64 x64 Ultimate Edition Service Pack 2 (Build 6002)
Acer Aspire 6920
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 00D6ACD0035A7110
Current user is not an administrator.
The current local date and time is 2011-06-26 19:10:29.
iTunes is not running in safe mode.
WebKit-accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 3650
**** External Plug-ins Information ****
No external plug-ins installed.
The drive G: WD Virtual CD 1110 Rev 2003 is a USB 1 device.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {956AE0ED-F775-4157-8184-95CB8B89B99D}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {805B9D00-0148-4062-8C0F-9DF326230B82}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.0.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Jun 26 14:02:36 2011
Lease Expires: Mon Jun 27 14:02:36 2011
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple website was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-26 18:57:29.
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