Installed latest update, cannot open firefox

other browsers work, firefox will not open up at all

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
WARNING:Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See [[Back up and restore information in Firefox profiles]]. 
Please report back to say if this helped you!
Thank you.

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July 18,2011 AOL toolbar update install. I cannot open Firefox to uninstall the update or the toolbar because everytime I open Firefox it freezes and jams up. I have to shut down my computer as it will not even respond to force quit command

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Try the Firefox SafeMode. 
''A troubleshooting mode, which disables most Add-ons.'' 
''(If you're not using it, switch to the Default Theme.)''
# You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. 
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
You should be able to uninstall that AOL toolbar extension while running in the Firefox SafeMode.

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You may have to remove exceptions or certificates that you've installed before.
*Firefox > Preferences > Advanced : Encryption: Certificates - View Certificates (Servers and Authorities)
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The updater for older versions don's work well, if at all, anymore. Update the manually:
Adobe - Photoshop : For Macintosh : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
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Question
since update cannot open sky e-mail , opens then crashes immediately ,everything else works , have re-installed firefox twice , cleared cache / cookies etc... still the same

https://crash-stats.mozilla.com/report/index/62a72234-f550-41f8-8f31-e34972120112 
https://bugzilla.mozilla.org/show_bug.cgi?id=700176 
Looks like that type of crash is related to Trusteer Rapport.
http://www.trusteer.com/support/

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Also do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
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*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

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Back up all data.
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/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
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~/Library/Internet Plug-ins
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Installed latest update, cannot open firefox

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