Installed Leopard on new drive, now can't uninstall CS3

I deactivated CS3. Then I installed Leopard on a new drive and it moved over all my stuff from Tiger, including CS3. Of course, due to the idiotic policy that allows you to run 2 copies, but not on the same computer, it won't start. Then when I went to uninstall CS3 using the proper uninstall in Utilities, I got a message that says "System Requirements Error - This software cannot be installed because the file system of the OS volume is not supported". What the heck is that? I have NO way to uninstall CS3? Why the restriction on two copies on one computer anyway? What if your current drive fails unexpectedly? How do you deal with that?

I have a perfect copy of the boot drive elsewhere on my system. I can boot from it in an emergency. But Adobe tells me that the copy of PS CS3 on that drive is not supposed to work. I called because I had the problem where it dies instantly as soon as you start it. I know the copy was good because I just tested that yesterday, again, during my song and dance to get PS on a non case sensitive drive. PS came up and ran from the spare drive I used as an intermediate Leopard > spare > Leopard. I didn't activate it there but did as soon as I was back on the modified Leopard drive and it's fine. I would say from my previous experience that if I were to boot back to spare and try to start PS, it would now die instantly because it's the second copy and hasn't been activated FROM THAT DRIVE. If I try to activate it I'll get some garbage about too many copies - I don't recall what they said exactly. The gist of it was 2 copies, 2 computers - fine. 2 copies one computer - not OK.
You say you had 2 copies activated on one computer? How? In my experience, the second copy dies so fast you couldn't get to activation. I'm not doubting you, I'm genuinely curious how it can work. I'm on a Mac Pro, if that's of any import.

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HDD crash requiring complete reload on new drive, now can't install ID CS5.5 (can't activate)

I've been using a Vista system for the past couple years and had ID CS5.5 installed. A few days ago, my HDD crashed and will not boot. It's gone. So I've installed a new drive, installed Windows 7, and am in the process of reloading my programs. I've had no problem until attempting to load ID CS5.5, which is a full retail version I purchased directly from Adobe by phone about a year ago. It accepts the serial number, but when I select "Next", I get another prompt saying although the serial number is valid, it needs a serial number from a previous version....which I don't have since I didn't have a pervious version....and my copy of CS5.5 is NOT an upgrade version.
I contacted Adobe customer service and got someone in India who obviously didn't understand the issue, and continually pushed to purchase the most recent version....which I DO NOT want to do. All I want to do is use the same CS5.5 I've been using. I ended up having to terminate the conversation.
I then contacted the person who builds my systems, and he said he'd had the same problem several times with Adobe activation involving customer computer crashes. He went on to tell me that I first have to de-activate from the old system, then re-activate on the replacement system. But in my case, the HDD is fried and I'm not able to de-activate my ID CS5.5.
So I'm in a catch-22. I have a perfectly good CS5.5 that I've paid for and now can't use. I feel like I'm being punished because my computer crashed...which wasn't my fault, and it's not like I'm trying to load CS5.5 on a second system. It's simply a replacement system due to the crash.
What can I do?
Thanks
Denny

Thanks Dov. I hadn't accessed my Adobe account for quite a while, so just did and was reminded that my CS5.5 is in fact an upgrade to CS2 that I'd purchased a long time ago and forgot about it. My fault. I loaded CS5.5 as a trial, so was able to enter the serial number for CS2 as the previous version, and it activated.
But I agree, the person I spoke to should not treat any customer in that manner. Must be working on commission sales...and they were going to charge me for their "Expert help and advice".

Moved my itunes folder to new drive, now can't see my music in itune

I transferred my itunes over to an external drive per the step-by-step instructions on the Apple site, which assures that all playlists will be maintained. iTunes Properties shows the correct location of the new folder, which, judging by its size, does in fact contain everthing I transferred over to it.
Now when I open itunes, it is blank - no music, movies or playlists. How do I get itunes to pull up everything propoerly from the new folder location?

*Well this worked, thank you. However, my playlists arent there. Did yours go back in?*
I never moved my library file just the music folder but I'm surprised the playlists aren't there if you are picking up the original library.
*I believe I can now synch the ipods to get those playlists, but there were others..*
If you sync the iPod to a library without playlists the lists on the iPod will be erased. There are a number of third party utilities that you can use to retrieve music files and clone playlists from your iPod. I believe these three will recover playlist data, they'll give you somewhere to begin your research:
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
You can find others to look at here: Comparison of iPod managers

Installed Thunderbird on New drive but can't transfer emails and address books drom old drive to new PC.

I have a computer I built that my dad who uses Thunderbird for his email. We had to remove the C: drive, which was a SSD drive because it was running out of space and replaced it with a Western Digital Veloci-Raptor 500GB drive. I am not familiar with Thunderbird and did not export his emails or address book before I switched the drives. I have set his new Thunderbird account to keep the mails on the server and not the PC. How can I get the old emails and address books from the old hard drive. I did copy the Thunderbird folder from the C: drive and the folder on the E: drive that Thunderbird was installed to. I have read many forums on how to move emails and address books to or from Thunderbird but non are like my situation. Hoe can retrieve the emails and address books from the previous install and transfer them over to the new PC once I have done a reinstall?

first the old drive... the location varied between windows versions but it is either in Application data or appdata. In vista and above open the roaming folder. Both are hidden folders so you need to show hidden files and folders in Windows. Within that you will find a Thunderbird folder.
The sub folders of that are the profiles, but simply copying the Thunderbird folder over it's like in the appdata\roaming of Vista and above will replace the existing with the old.
Copy the actual profile in the folder called profile XXXX.default xxxx being a random string will place two profiles on the hard disk which can be opened individually using the profile manager. http://kb.mozillazine.org/Profile_manager
Finally individual folders of mail can be moved using the import export tools. https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/ You just need to locate the data. Folders are a file with no extension and another with the same name and an MSF extension. They are in sub folders of mail in the profile.
Address books. see http://kb.mozillazine.org/Moving_address_books_between_profiles

Advice please! Installed Leopard update...now can't connect to certain site

Hi and thanks in advance for any help.
I updated Leopard (10.5.3) and Safari (3.1.1) with the apple patch a couple of days ago. After install, my MBP wouldn't connect to certain sites like Google or Yahoo. This happens for Safari, Firefox, and IE. Today, Google works but not GMAIL. The other sites remain inaccessible; I get the message "can't open page _ because it can't find the server _"
After the install and restart, I didn't change anything.
There are no firewalls in place.
I tried using openDNS and configuring the IP addresses.
Rebooted the MBP and the Router and AirPort Extreme.
Moved the System Config folder to the desktop and starting the browsers.
Also, my Mail can't access my GMail account.
Nothing has worked and I'm near my wits end.
I have a PC desktop that connects fine to everything so I don't think it's my ISP or the router.
I'm hoping for some help here in lieu of subjecting myself to phone **** or driving all the way to the Apple store.

Hi
Welcome to Apple Discussions
Seems like you covered most bases.
Rebooted the MBP and the Router and AirPort Extreme
If you didn't do so, unplug the router and AE. Wait about a minute, then plug-in again. Try Safari or another browser again. If no go I suggest reapplying the 10.5.3 Combo Update. Do not use the computer during the Install. Also, plug in the laptop.
When complete, "repair permissions" using Disk Utility in your Utilities folder.
Post back

Installing Leopard on New Macbook

I recently purchased the new Macbooks that came with Snow Leopard, but because they are going in a school enviroment and our software compatibility issues, I need to install leopard on them. I can get the device to boot and show me the retail install cd, but when I click the cd for install it freezes.
I suspect that the device is booting possibly in 64-bit mode and know I can hold down 32 to get it to boot in to 32-bit mode, but when I do that it wont then let me hold down the option key to access Boot Manager.
Any ideas or insight would be greatly appreciated...
Background:
We recently purchased 25 of the new Macbook for distribution in a school enviroment. When the devices arrived I attempted to do a NetRestore from our Snow Leopard Server with the Leopard image that works on the older macbook models, but when it comes to this model (no firewire edition, suck) it gets a kernal panic error. So I was going to do a manual configuration on a single one of these devices and then use the image utility to create a new image, I could hopefully NetRestore with.

So,
Etresoft was correct.
After some troubleshooting and a call to AppleCare, some discoveries were made that were challenging. I was forced to install Snow Leopard and check the compatibility of our Education software to see if it would run without a problem and it did (thank God).
The next obsticle was creating the .nbi of the image off the "New Macbook" that no longer supported "Target Disk", with some discussion on the phone with the Apple Rep we both concluded this would only be possible if I were to install Snow Leopard on an external drive and then install the Snow Leopard Server Admin Tools and boot to that. Once that installation was complete, I was able to boot from the external and use the Image tility to get the new image off the device and moved over to our Snow Leopard Server.

I have move all Pic to new drive, lightroom can't find PSD pictures?

I have moved all pictures and LRCAT to new drive, Lightroom can't find any PSD pictures? Is this a problem with Lightroom?

1. I exported all pictures using export as a catalog to a new external hard drive. I’m using lightroom 5. The file was large. I have about 3000 missing pictures after to import to new drive. sing find, I try to find the pictures. I discovered that lightroom could not find any pictures with .PSD extension. I would go to the prior drive and do a search using window explorer, I would find the picture with the PSD extension and go back to “find” again, I would get to the correct folder and Lightroom would say there were no pictures in the folder. I’m using the “!” on the corner of the missing picture to start the “ find” and I work backwards until I find the correct folder that I identified using windows exployer. Normally this process works great. Suggestions?

HT1338 Help since installing latest software updates I now can't open safari????

Help since installing latest software updates I now can't open safari????

Hi Stewartirl,
Welcome to the Support Communities!
Are you only having issues opening Safari? Are you able to connect to the internet with other Browsers or using Mail?
The article below is a good starting point for troubleshooting. I'd start by plugging in an ethernet cable and restarting the computer. If the wired (LAN) connection works, then unplug the ethernet cable and continue troubleshooting the wireless connection.
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
http://support.apple.com/kb/HT1714
Cheers,
- Judy

I have my serial number for 9 Standard. It is not installed on my new computer. Can I still upgrade to latest without installing 9 first as long as I have serial number?

I have my serial number for 9 Standard. It is not installed on my new computer. Can I still upgrade to latest without installing 9 first as long as I have serial number?

Yes, so long as it was a retail copy of Acrobat Standard.

Inital PS CC install failed, now can't uninstall and retry. CC just wants to update PS and fails rep

Inital PS CC install failed, now can't uninstall and retry. CC just wants to update PS and fails repeatedly.

To resolve it, Run the Cleaner tool to remove Ps CC :http://www.adobe.com/support/contact/cscleanertool.html . and then try installing Ps again.
Regards,
Ashutosh

Installed itunes to new computer now my nano 5th gen wont sync with it

installed itunes to new computer now my nano 5th gen won't sync with it

Is your iPod associated with an existing iTunes library on your old computer?
How to move your library to your new computer
Otherwise, do the Five Rs

Can't uninstall CS3 after installing CS4

After I got CS4 installed and working ok, I tried to uninstall CS3. A dialog window showed two components that could be uninstalled; CS3 and Shared components. Both were checked and grayed out so that I could not uncheck Shared components. How can I uninstall CS3?

Thanks, I spoke to Adobe and they said that all I had to do was be patient. The uninstall took about 40 minutes, and it was quite a while before the progress bar budged.

Can't install itunes 10.5 and even can't uninstall, win 7, 32 bits

Can't install itunes 10.5 and even can't uninstall, win 7, 32 bits

Try if this Apple support link helps: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Upgraded to CS4, but can't uninstall CS3

I installed CS4, and then successfully uninstalled CS3 (both versions as full Creative Suites). I realized, though, that I hadn't saved the actions I had created in PS CS3, so I reinstalled PS CS3 (and found the PS CS3 Actions Palette.psp file, which had my custom actions, from a backup I had made). I exported the custom actions to .atn files, and then imported them into CS4. So far, so good. But... Now I can't uninstall CS3! It doesn't show up in my "Add or Remove Programs" dialog (either as the full Creative Suite, or as the individual component programs).
I suppose I might be able to solve this by completely uninstalling CS4, which would leave only PS CS3 (and a few other of the CS3 programs, which were also reinstalled) -- and then maybe it would show up in Add or Remove Programs. (And then I could -- I hope -- uninstall CS3, and reinstall CS4.) But if someone has a simpler solution, I'd greatly appreciate hearing it!
To summarize the key actions, here's what I did:
- Already had Creative Suite CS3 installed
- Installed Creative Suite CS4
- Uninstalled Creative Suite CS3
- Reinstalled PS CS3 and a couple other CS3 programs
- Exported some files I needed from CS3, and imported them into CS4
- Now I can't uninstall CS3
Thanks,
Steve

You have created a fairly unusual situation!
I would first try runnning the CS3 Clean Script to see if that can remove it without damaging the CS4 installation. It may not.
Otherwise I can only think of:
Un-install CS4 normally
Run CS4 clean script, a couple of times if necessary.
http://www.adobe.com/support/contact/cs4clean.html
It should also detect CS3 remnants , if not run CS3 clean script.
http://www.adobe.com/support/contact/cs3clean.html
Manually remove any Adobe folders remaining – they may be in more places than C:\Program files!
Run a good registry cleaner like CCleaner.
Start again with a fresh installation.

Upgraded to CS3 to CS4. Can I uninstall CS3?

Several years ago I upgraded to CS3 to CS4. CS3 was not removed. Can I uninstall CS3?

For both CS3 and CS4 the better capture tools are:
For HDV: HDVSplit
For SD: Scenalyzer
This may avoid the need to reinstall CS3 and possibly messing up some registry keys.

Installed Leopard on new drive, now can't uninstall CS3

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