Installed LR4...now, importing takes hours, any ideas as to how to fix?

Everything worked fine for a while. Then installed Jeffrey Friedel's plug in to export, and still worked fine...then all systems slow down to lock up....importing taking hours, developing taking minutes to load one image - although not always - it seems to "hang" after trying to open a few images one after another. I optimized my catalog, emptied trash. Didn't help. Someone looked at it at thought my LR has a "memory leak"....I have no idea if that is correct (even what that is) or how to fix it if that is the case. He looked at CPU usage, I believe, and decided that. Please help, if possible, thank you!!!!!!!!!!!!!!
My system is less than 2 years old, Windows 7- my processor is AMD Phenon(tm) II x 4 925 Processor. My hard drive back up has plenty of space - 4 terabytes. I purged ACR cache, changed maximum size from 1 gb to 10 in preferences, as suggested in other locations, still no improvement.
I must get some work done by tomorrow...is it possible to revert back to LR 3 and how specifically should I do that.
Am I the only one who is frustrated about purchasing a product, and then having to purchase the assistance (providing extra revenue) for the company that made the product to try to get it operational? Is there any quarantee it will work so I don't waste my nmoney? I appreciate the responses on this forum - many people try to give assistance, donating their time and effort...but I've searched, posted, and so far, no answers.
Am I missing something?

Hello texaslady,
If the error remains after unplugging the printer for at least 10 minutes, it may require service. Please get in touch with our technical support department at http://bit.ly/Phone_Support so we can look into which options you have.
Thanks!
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http://www.the-top-tens.com/lists/best-alternatives-youtube.asp
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