Installed mac installer.dmg Seagate GoFlex and drive and file names now in Chinese characters

I just installed the mac installer.dmg from Seagate on a second Mac so that I could use Seagate GoFlex drive with the computer, but now the drive shows up with its name and the file names in Chinese characters! Connecting the drive to the original mac has the drive show up named properly but a few of the files show up in Chinese characters. What gives?

I should add that these are the instructions I received from Seagate in answer to the same inquiry. I have not yet gone to work to give them a try.
Thank you for contacting Seagate.
I am sorry you are having problems with your Seagate drive. Let me help you resolved this language issue. I understand your drive verbiage is in Chinese. I would try reinstalling software, and then following the installation process in this link below in order to correct this issue.
http://knowledge.seagate.com/articles/en_US/FAQ/216511en?language=en_US
If you have any additional questions you may call us during your regional business hours listed below. For your convenience we also have on-line chat assistance.
Live Assistance: Chat:
Americas: http://support2.seagate.com/ChatLaunch?rc=1
Europe: http://support2.seagate.com/ChatLaunch?rc=2

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Installed mac installer.dmg Seagate GoFlex and drive and file names now in Chinese characters

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