Installed Maverick, Acrobat Pro keeps crashing

Acrobat 10.1.8.
It worked fine for a few days. Now I can't open .pdf's.

Try runing Disk Utlities to Repair Permissions.
(You may have to do this while in Recovery Mode ⌘-R)
Next Run Fontbook  and check for duplicate or defective fonts.
This Link might help: http://www.phillipmjones.net/Font_Book.html
Try removing Acrobat and reinstall and update (use the uninstaller)
Make sure you have your registration code and a current installer or current DVD.
(Since there no long is a Repair Install item in the help menu (for Mac).
You might try going to
System Preferences > Users and Groups.
Create a text Profile.
Then open Acrobat and see if you can open a PDF.
If you can then you have an issue with Acrobat components in your current Profile and need to fix the issues.

Similar Messages

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    First, you can re-install Acrobat without re-installing the entire suite--but we are not there yet. Was there some change to your system when Acrobat started crashing? Bad fonts can cause Acrobat to crash. Problem with the screen driver can also cause problems. You can try to turn off any video acceleration.

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  • MacBook Pro keeps Crashing/Rebooting when Typing

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    ue Jan 28 13:28:37 2014
    panic(cpu 3 caller 0xffffff80220dc19e): Kernel trap at 0xffffff7fa2c8192c, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x000038250c8b4885, CR3: 0x0000000024514000, CR4: 0x00000000000606e0
    RAX: 0x000038250c8b4865, RBX: 0xffffff8033589e00, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffff
    RSP: 0xffffff80a1a238f0, RBP: 0xffffff80a1a23930, RSI: 0x0000000000000050, RDI: 0xffffff80220f36a0
    R8:  0x000000000000006f, R9:  0x0000000000000000, R10: 0x000000000012006f, R11: 0x0000000000070000
    R12: 0xffffff80220f36a0, R13: 0x000000000000001f, R14: 0x0000000080000000, R15: 0x000000000000000a
    RFL: 0x0000000000010286, RIP: 0xffffff7fa2c8192c, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000038250c8b4885, Error code: 0x0000000000000000, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff80a1a23580 : 0xffffff8022022f69
    0xffffff80a1a23600 : 0xffffff80220dc19e
    0xffffff80a1a237d0 : 0xffffff80220f3606
    0xffffff80a1a237f0 : 0xffffff7fa2c8192c
    0xffffff80a1a23930 : 0xffffff7fa2c7f1ae
    0xffffff80a1a23990 : 0xffffff7fa3ea83a5
    0xffffff80a1a23a00 : 0xffffff7fa2c86265
    0xffffff80a1a23a80 : 0xffffff7fa2c89289
    0xffffff80a1a23b00 : 0xffffff7fa2c88710
    0xffffff80a1a23b50 : 0xffffff7fa2c87c75
    0xffffff80a1a23b90 : 0xffffff7fa2c86900
    0xffffff80a1a23bd0 : 0xffffff7fa2c778a0
    0xffffff80a1a23c10 : 0xffffff7fa2c6d0fe
    0xffffff80a1a23c60 : 0xffffff7fa2c70d54
    0xffffff80a1a23cb0 : 0xffffff7fa2c6fa38
    0xffffff80a1a23e00 : 0xffffff7fa2c62176
    0xffffff80a1a23e90 : 0xffffff7fa2c60c8d
    0xffffff80a1a23ed0 : 0xffffff7fa2ce4b07
    0xffffff80a1a23f00 : 0xffffff7fa2ce287a
    0xffffff80a1a23f20 : 0xffffff802204a15a
    0xffffff80a1a23fb0 : 0xffffff80220d6aa7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff 7fa2c5c000->0xffffff7fa2ccdfff
                dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7fa2c51000
             com.apple.iokit.IOUSBHIDDriver(650.4.4)[B79A7E01-DD3F-3C1A-840A-879D262C69DE]@0 xffffff7fa2ce1000->0xffffff7fa2ce9fff
                dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fa2c5c000
                dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7fa2615000
             com.spsys.driver.IOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xfff fff7fa3ea7000->0xffffff7fa3eaafff
                dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fa2c5c000
    BSD process name corresponding to current thread: kernel_task
    Mac OS ver

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
    Print the first page of the panic report and bring it with you.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • Macbook Pro Keeps crashing all the time

    hi My macbook pro keeps crashing randomly, even when nothing is being done on the mac!
    Report is below:
    Process:         storeagent [345]
    Path:            /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreagent
    Identifier:      storeagent
    Version:         232.9
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [160]
    Responsible:     storeagent [345]
    User ID:         501
    PlugIn Path:       /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    PlugIn Identifier: com.apple.CommerceKit
    PlugIn Version:    1.2.0 (232.9)
    Date/Time:       2014-07-02 09:07:21.858 +0100
    OS Version:      Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Anonymous UUID:  E0E4CD07-6128-4A03-8669-762CFB216E14
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (Code Signature Invalid)
    Exception Codes: 0x0000000000000032, 0x000000010a046e60
    kernel messages:
    VM Regions Near 0x10a046e60:
        __LINKEDIT             0000000109fa3000-0000000109fef000 [  304K] r--/rwx SM=COW  /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
    --> __TEXT                 0000000109ff3000-000000010a27d000 [ 2600K] r-x/rwx SM=COW  /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
        __DATA                 000000010a27d000-000000010a2b2000 [  212K] rw-/rwx SM=PRV  /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.CommerceKit         0x000000010a046e60 _CKBeginXPCTransaction + 0
    1   libdyld.dylib                 0x000000010bb5e5fd start + 1
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00007fec5c008038  rbx: 0x0000000000000000  rcx: 0x00007fec5c008040  rdx: 0x00000000a1a1a1a1
      rdi: 0x0000000107f751a4  rsi: 0x00007fec5c008000  rbp: 0x00007fff57e56d20  rsp: 0x00007fff57e56cc8
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x000000010a2c4a10  r11: 0x000000010a046e60
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x000000010a046e60  rfl: 0x0000000000010202  cr2: 0x000000010a046e60
    Logical CPU:     0
    Error Code:      0x00000014
    Trap Number:     14
    Binary Images:
           0x107da9000 -        0x107fd4fe7  storeagent (232.9) <768530ED-178B-3DC1-8888-E2D7E0E792D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreagent
           0x10802d000 -        0x10832bfff  com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
           0x10856d000 -        0x1090e3ff7  com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
           0x10986b000 -        0x1098ceffb  com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
           0x109909000 -        0x10991bfff  com.apple.login (3.0 - 3.0) <8342C3B7-8363-36BE-B5B6-CD81166AEC24> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
           0x10992f000 -        0x109940fff  com.apple.StreamingZip (1.0 - 1) <C6C6E016-3653-3D71-8EE2-D0C71862459B> /System/Library/PrivateFrameworks/StreamingZip.framework/Versions/A/StreamingZi p
           0x109954000 -        0x109958fff  com.apple.ServerInformation (2.0 - 1) <85F3EFCA-246B-30A1-8757-ECC97533D38D> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
           0x109964000 -        0x10997ffff  com.apple.DistributionKit (700 - 846) <13B5FB63-634A-342D-A508-FCC13A2236A5> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
           0x10999d000 -        0x109a33ff7  com.apple.PackageKit (3.0 - 332) <70BE1C7F-0609-32D3-9FA3-3C2CCF7FE999> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
           0x109aaf000 -        0x109b1bfff  com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
           0x109b54000 -        0x109daeffd  com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x109ef7000 -        0x109f81fff  com.apple.SoftwareUpdate.framework (6 - 574.5) <52C7384D-68E4-369C-88D7-142A86147FA8> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
           0x109ff3000 -        0x10a27cfff  com.apple.CommerceKit (1.2.0 - 232.9) <F7FE41AC-AEFE-39B9-892B-0CD486C8E442> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
           0x10a31c000 -        0x10a4c9f27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
           0x10a4ef000 -        0x10a4f0ff7  libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
           0x10a4f8000 -        0x10ae17f43  com.apple.CoreGraphics (1.600.0 - 599.23.13) <3A1952C7-1D67-3DEC-A5AB-5399FF4F2A92> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
           0x10af49000 -        0x10b0e4ff8  com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
           0x10b1ec000 -        0x10b1ecfff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
           0x10b1f1000 -        0x10b3d6fff  com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
           0x10b54a000 -        0x10b58cff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
           0x10b5a8000 -        0x10b5a9ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
           0x10b5af000 -        0x10b767ffb  libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
           0x10b811000 -        0x10b8f8ff7  libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
           0x10b931000 -        0x10b942ff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
           0x10b94e000 -        0x10b94ffff  liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
           0x10b957000 -        0x10b972ff7  libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
           0x10b981000 -        0x10b9d3fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
           0x10ba34000 -        0x10ba5dff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
           0x10ba72000 -        0x10ba76ff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
           0x10ba7f000 -        0x10ba89fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
           0x10ba9d000 -        0x10baa4fff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
           0x10bab7000 -        0x10babeff3  libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
           0x10bac6000 -        0x10bb14fff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
           0x10bb27000 -        0x10bb41fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
           0x10bb5b000 -        0x10bb5eff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
           0x10bb68000 -        0x10bb68ff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
           0x10bb6f000 -        0x10bb76ff8  liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
           0x10bb84000 -        0x10bb89fff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
           0x10bb91000 -        0x10bb93ff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
           0x10bb9e000 -        0x10bb9fffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
           0x10bba9000 -        0x10bbbaff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
           0x10bbc8000 -        0x10bbc9ff7  libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
           0x10bbce000 -        0x10bc57ff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
           0x10bc84000 -        0x10bc86ff3  libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
           0x10bc93000 -        0x10bc9bfff  libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
           0x10bca6000 -        0x10bccdffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
           0x10bce7000 -        0x10bd03ff7  libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
           0x10bd28000 -        0x10bd57fd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
           0x10bd63000 -        0x10bd7eff7  libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
           0x10bd89000 -        0x10bdb0ff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
           0x10bdcf000 -        0x10bdd8ff3  libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
           0x10bde5000 -        0x10bdebff7  libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
           0x10be05000 -        0x10be0cff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
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           0x11023a000 -        0x110245fff  libGL.dylib (9.6.1) <4B65BF9F-F34A-3CD1-94E8-DB26DAA0A59D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
           0x11025e000 -        0x11029cff7  libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
           0x1102ab000 -        0x1102adfff  libCVMSPluginSupport.dylib (9.6.1) <FB37F4C4-1E84-3349-BB03-92CA0A5F6837> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
           0x1102b6000 -        0x1102b9fff  libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
           0x1102c3000 -        0x1106f6ffb  com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
           0x11090e000 -        0x110918ff7  com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
           0x11092a000 -        0x110978ff7  com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
           0x110994000 -        0x1109a0ff3  com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
           0x1109a9000 -        0x1109c2ff7  com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
           0x1109d6000 -        0x110a06fff  com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
           0x110a33000 -        0x110a58ff7  com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
           0x110a65000 -        0x110ae6fff  com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
           0x110b39000 -        0x110b91ff7  com.apple.Symbolication (1.4 - 129.0.2) <B1F008C4-184D-36A2-922F-4A67A075D512> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
           0x110bda000 -        0x110c09fff  com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
           0x110c29000 -        0x110c2bfff  com.apple.loginsupport (1.0 - 1) <4FBB283B-5BBD-3918-AC89-3A7286CFA145> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
           0x110c32000 -        0x110c78fff  com.apple.DiskManagement (6.1 - 744.1) <3DD4CD10-4476-334C-8C4B-991A85AAC272> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
           0x110ca4000 -        0x11101bff6  com.apple.JavaScriptCore (9537 - 9537.75.12) <C3A7612F-34CC-3547-B01C-522D255B69ED> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
           0x11111b000 -        0x1111a6fff  libCoreStorage.dylib (380) <DE9B3F8C-045C-3010-9A25-C8CD72F1066B> /usr/lib/libCoreStorage.dylib
           0x1111cf000 -        0x1111d9ff7  libcsfde.dylib (380) <A5CF6F85-0537-399F-968B-1536B1235E65> /usr/lib/libcsfde.dylib
           0x1111e8000 -        0x111219fff  com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
           0x11122e000 -        0x1112e6ff7  com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
           0x111353000 -        0x111355fff  com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
           0x11135e000 -        0x111360ffb  libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
           0x111368000 -        0x11136efff  com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
           0x11137d000 -        0x1113a9ff7  com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
           0x1113d3000 -        0x1113eafff  com.apple.PackageKit.PackageUIKit (3.0 - 332) <419D2A01-3A7A-3EB4-B4E5-55DEEB786572> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
           0x111408000 -        0x111413ff7  com.apple.DirectoryService.Framework (10.9 - 173.90.1) <B62B1994-1874-3F8D-B62E-589E6F6534C9> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
           0x111420000 -        0x1114f1ff1  com.apple.DiskImagesFramework (10.9 - 371.1) <B26C8237-52E0-3E93-A2E2-147B57B3292E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
           0x111556000 -        0x111559ff7  com.apple.LoginUICore (3.0 - 3.0) <1ECBDA90-D6ED-3333-83EB-9C8232DFAD7C> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
           0x111565000 -        0x111566ff7  libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
           0x111571000 -        0x1115b6fff  libcurl.4.dylib (78.92.2) <FE790105-B56B-3972-96F4-E133764FF735> /usr/lib/libcurl.4.dylib
           0x1115ca000 -        0x1115ffffc  com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
           0x111614000 -        0x111624ffb  libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
           0x11162b000 -        0x11170afff  libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
           0x111776000 -        0x1117aafff  libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
           0x1117c1000 -        0x1117e3fff  com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
           0x111803000 -        0x111831ff7  com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
           0x111861000 -        0x11186ffff  com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
           0x111880000 -        0x111880fff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff655d8000 -     0x7fff6560b817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 323
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=131.3M resident=126.7M(96%) swapped_out_or_unallocated=4712K(4%)
    Writable regions: Total=58.3M written=6920K(12%) resident=7800K(13%) swapped_out=0K(0%) unallocated=50.7M(87%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    Dispatch continuations             16.0M
    Kernel Alloc Once                     4K
    MALLOC                             20.4M
    MALLOC (admin)                       32K
    STACK GUARD                        56.0M
    Stack                              8192K
    VM_ALLOCATE                          12K
    __DATA                             20.8M
    __IMAGE                             528K
    __LINKEDIT                         29.7M
    __TEXT                            101.7M
    __UNICODE                           544K
    shared memory                         4K
    ===========                      =======
    TOTAL                             253.6M

    arthur wrote:
    Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery
    If that doesn’t work, reinstall Mavericks over your current installation.
    But create a complete, current backup first...
    Always have current backups.  The recovery tools usually work fine, and OS X and tools can be reloaded from distros — but it's your own data that's usually not easily replaceable.

  • Mac Pro keeps crashing while sleeping.

    MacPro3,1 Quad-Core Intel Xeon, 2.8 GHz, 6 GB running OSX 10.10.1
    Mac Pro keeps crashing while sleeping.  Just did a clean install of Yosemite so not a lot of extras loaded on this machine.
    Crash log is below, can anyone help?
    Crash log
    Anonymous UUID:       F22DEA9F-F3D7-E141-BC81-27F54620A33A
    Sat Dec 27 09:48:40 2014
    *** Panic Report ***
    panic(cpu 4 caller 0xffffff80105ff683): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x84, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2782.1.97/osfmk/x86_64/pmap.c:2471
    Backtrace (CPU 4), Frame : Return Address
    0xffffff80e1953970 : 0xffffff801053a811
    0xffffff80e19539f0 : 0xffffff80105ff683
    0xffffff80e1953a80 : 0xffffff8010605913
    0xffffff80e1953b70 : 0xffffff80106065e5
    0xffffff80e1953bd0 : 0xffffff80105b6b4a
    0xffffff80e1953ce0 : 0xffffff80105acd2c
    0xffffff80e1953d10 : 0xffffff80105a9013
    0xffffff80e1953d40 : 0xffffff8010a79eb0
    0xffffff80e1953d60 : 0xffffff8010afe8e3
    0xffffff80e1953dc0 : 0xffffff80105e8e54
    0xffffff80e1953e10 : 0xffffff801053e91c
    0xffffff80e1953e40 : 0xffffff80105235a3
    0xffffff80e1953e90 : 0xffffff8010533e8d
    0xffffff80e1953f10 : 0xffffff801060a142
    0xffffff80e1953fb0 : 0xffffff801063ac66
    BSD process name corresponding to current thread: UserEventAgent
    Mac OS version:
    14B25
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x0000000010200000
    Kernel text base: 0xffffff8010400000
    __HIB  text base: 0xffffff8010300000
    System model name: MacPro3,1 (Mac-F42C88C8)
    System uptime in nanoseconds: 9286723571276
    last loaded kext at 911450085459: com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0 (addr 0xffffff7f92ef0000, size 81920)
    last unloaded kext at 1089150090027: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f92edb000, size 16384)
    loaded kexts:
    com.apple.driver.AppleRAID 4.0.6
    com.apple.driver.AppleBluetoothMultitouch 85.3
    com.apple.driver.AudioAUUC 1.70
    com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.kext.AMDFramebuffer 1.2.8
    com.apple.driver.AppleHDA 267.0
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.AMDRadeonX3000 1.2.8
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.iokit.CSRBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.kext.AMD5000Controller 1.2.8
    com.apple.driver.AppleMCEDriver 1.1.9
    com.apple.driver.AppleHV 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.driver.XsanFilter 404
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AppleIntel8254XEthernet 3.1.4b1
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AirPortBrcm43224 700.36.24
    com.apple.driver.AppleIntelPIIXATA 2.5.1
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
    com.apple.iokit.IOUSBMassStorageClass 3.7.0
    com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
    com.apple.driver.AppleMultitouchDriver 260.30
    com.apple.iokit.IOSerialFamily 11
    com.apple.kext.triggers 1.0
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.driver.DspFuncLib 267.0
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOAcceleratorFamily2 156.4
    com.apple.iokit.IOSurface 97
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.iokit.IOBluetoothFamily 4.3.1f2
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.kext.AMDSupport 1.2.8
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.driver.AppleHDAController 267.0
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOHDAFamily 267.0
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.driver.AppleUSBHIDKeyboard 175.5
    com.apple.driver.AppleHIDKeyboard 175.5
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOATAPIProtocolTransport 3.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.iokit.IO80211Family 700.52
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOATAFamily 2.5.3
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 6 GB, SMC 1.25f4
    Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
    Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x31384832353637324A445A38304547314436
    Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x31384832353637324A445A38304547314436
    Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x830B, 0x4E543147543732553839443642442D414320
    Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x830B, 0x4E543147543732553839443642442D414320
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 26 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en2
    PCI Card: ATI Radeon HD 5770, Display Controller, Slot-2
    PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-2
    PCI Card: pcif6ff,194, Slot-4
    Serial ATA Device: ST2000DM001-9YN164, 2 TB
    Serial ATA Device: WDC WD1001FALS-41K1B0, 1 TB
    Serial ATA Device: Hitachi HDS721010KLA330, 1 TB
    Parallel ATA Device: PIONEER DVD-RW  DVR-112D
    USB Device: My Passport 0730
    USB Device: Bluetooth USB Host Controller
    USB Device: USB Hub
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    Thunderbolt Bus:

    The panic was caused by the MAXPower device or its software, maybe with help from one or more of the other third-party system modifications you've installed.
    First check the manufacturer's website for an update. If there is none, or if it doesn't help, I suggest you remove the device, back up all data, and then remove the software according to the manufacturer's instructions. Reboot and see whether there's an improvement. If there isn't, post another panic report.

  • Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor

    When editing a clip in the source monitor and then using the (.) key to overwrite the clip onto my timeline Premiere Pro keeps crashing. If I select the Timeline window and then press the (.) key it works fine, but if the Source Monitor is highlighted and I press (.) it crashes every time and shows these windows:
    Premiere Pro has encountered an error.
    [/Volumes/BuildDisk/builds/mightykilt/shared/
    adobe/Mediacore/Backened/Make/Mac/../../Src/
    Sequence/LinkContainer.cpp-184]
    and then opens this one:
    Adobe Premiere Pro
    Sorry, a serious error has occured that requires
    Adobe Premiere Pro to shut down. We will attempt to
    save your current project.
    It saves my current project as a copy, which is good, but I've now ended up with lots of copies of the same project as it keeps on crashing. In order to work I have to make sure that the Timeline is highlighted before I use the shortcut. It makes for very precarious and tense editing!
    I've tried to update my system (I have the Production Premium Suite), but it came up with this:
    Adobe Bridge CS6 5.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Extension Manager 6.0.5 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Prelude CS6 1.0.2 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Photoshop 13.0.5
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Photoshop Camera Raw 8.1(CS6)
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    DPS Desktop Tools CS6 26.0.0 Update
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Adobe Illustrator CS6 Update (version 16.0.4)
    There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
    Dynamic Link Media Server CS6 1.0.1 Update
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    I'm using a MacBookPro 15", OS X 10.8.4 and editing footage filmed at 24fps 1920x1080 on my Canon 550D/T2i. All .MOV files.
    I purchased my software from iSoftware.co.uk. I'm worried that could be the problem.
    Any help would be hugely appreciated. Thank you.
    Sam

    A crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
    If you have a chance to download the CC trial, we'd be interested to know whether the crash remains in the new version.

  • Acrobat Pro XI - Crashes when Acrobat Preferences is Opened

    Hi
    Brief History:
    I am in the UK and run Mac OS X 10.8.2. Other Adobe products are CS3 Master Suite and Acrobat Pro 8. All installed on the Start Up Drive.
    Downloaded and installed the Trial version of Acrobat Pro XI, intent on UpGrading on the basis of a functional copy of Acrobat Pro 8 running on the Mac and duly registered in my Adobe Account.
    Happy with the Trial version the UpGrade Licence was purchased and the Serial Number was used in an attempt to convert the software to a Licenced version. However a message, something similar to that shown, declared:
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    Whilst seeking help on the Adobe web site a ‘Chat’ system message popped up and subsequently a very helpful CS Agent ‘talked’ me through the problem. With the aid of Challenge Codes Acrobat Pro XI was made to accept the input of the Serial Number.
    It seemed to be the end of the problem, gone was the nag screen and everything seemed to be working well, leaving me to get on and enjoy using XI?
    For a few days everything seemed OK, then I tried to view a PDF from a web site and a message appeared:
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    There is a problem with the Adobe Acrobat/Reader.
    If it is running, please exit and try again. (4.9)
    This subsequently appeared at every attempt to view any PDF from the web.
    Downloading PDFs from web Links to the Mac and then opening them works without any problems.
    Remedial Actions:
    I have trashed the Acrobat Pro XI Preferences File (.plist), used Disk Utility to Repair Permissions and rebuilt the Launch Services Database amongst other things. None of these actions have made any improvement to the situation reported.
    The prospect of uninstalling Acrobat Pro XI was considered but due to the problems converting to the Licenced version I decided that being able to partially use Acrobat was better than having nothing at all.
    I moved on to see if anything could be done in Acrobat Preferences.
    Acrobat Pro XI Crashes:
    Opening Acrobat Pro XI, either with or without a PDF displayed, Acrobat opens and a few seconds after the Acrobat > Preferences Link is hit Acrobat Pro XI crashes. This happens for as many times as you care to try.
    A substantial Report is generated and is sent to Apple but not Adobe.
    Acrobat does not crash until Preferences is accessed.
    I am asking for help here because having had two more ‘Chats’ on the Adobe Help web site, the first Agent deferred my request ‘until the arrival of the Acrobat Experts‘. After waiting 4 hours as requested, the second Agent ignored all the information tendered asking only a few questions before informing me that ‘This Case will have to be answered by Telephone’.
    The fact that I always clearly inform that using the Telephone is difficult for me due to hearing problems was apparently of no consequence to this individual.
    I Telephoned and waited for an hour before hearing a human voice, thankfully the line was quite good.
    Unfortunately I was committed to other tasks and needed to break off from the conversation before any real progess was made.
    The CS Agent arranged for me to receive a Call Back. The time for the Call Back came and passed along with a few more hours. Whilst I was making ‘another’ cup of coffee the phone rang for about 5 ‘rings’ and cut off. Naturally it was a withheld number, this may have been the expected call?
    The Case that had been opened for this problem was upgraded with a copy of the Crash Report. On the next visit to my Account Case History all of my Cases were found to be marked as ‘Withdrawn‘ or ‘Not Appropriate’. IMO Adobe taking such retrospect action is not appropriate.
    I will start the ‘on-line help’ journey again tomorrow but will not be holding my breath awaiting a successful outcome and feel that it may be better to ask some questions in this Forum:
    1. Am I entitled to 90 Days, or any other period, of Free Support from Adobe?
    2. What is the best way to proceed toward getting a resolution to these problems?
    3. Can anyone offer a direct solution to the Acrobat Pro XI Crashing problem?
    Any input will be gratefully appreciated, best wishes, G

    I met same problem.
    I removed a plugin :
    /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Spelling.acroplugin
    then it worked.
    The crash report gave me the hint:
    Process:         AdobeAcrobat [72661]
    Path:            /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
    Identifier:      com.adobe.Acrobat.Pro
    Version:         11.0.01 (11.0.01)
    Code Type:       X86 (Native)
    Parent Process:  launchd [202]
    Date/Time:       2013-01-21 16:51:41.497 +0900
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          347798 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  140 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      0761187F-7C9A-4454-8BE6-DA9EFF408594
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    abort() called
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib               0x906fcc5a __kill + 10
    1   libSystem.B.dylib                       0x906fcc4c kill$UNIX2003 + 32
    2   libSystem.B.dylib                       0x9078f5a5 raise + 26
    3   libSystem.B.dylib                       0x907a56e4 abort + 93
    4   libstdc++.6.dylib                       0x9ab89fda __gnu_cxx::__verbose_terminate_handler() + 433
    5   libstdc++.6.dylib                       0x9ab8817a __cxxabiv1::__terminate(void (*)()) + 10
    6   libstdc++.6.dylib                       0x9ab881ba __cxxabiv1::__unexpected(void (*)()) + 0
    7   libstdc++.6.dylib                       0x9ab882b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    8   ...inguistic.LinguisticManager          0x25e0da46 0x25e07000 + 27206
    9   ...inguistic.LinguisticManager          0x25e16abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
    10  ...dobe.AcrobatPlugin.Spelling          0x2289a733 AcroPluginMain + 112159
    11  ...dobe.AcrobatPlugin.Spelling          0x2289a05e AcroPluginMain + 110410
    12  ...dobe.AcrobatPlugin.Spelling          0x22899ffb AcroPluginMain + 110311
    13  ...dobe.AcrobatPlugin.Spelling          0x2288facb AcroPluginMain + 68023
    14  com.adobe.Acrobat.framework             0x6fb73f59 RunAcrobat + 1723997
    15  com.adobe.Acrobat.framework             0x6fb73a9a RunAcrobat + 1722782
    16  com.apple.CoreFoundation                0x954cea3b __CFRunLoopRun + 8059
    17  com.apple.CoreFoundation                0x954cc3c4 CFRunLoopRunSpecific + 452
    18  com.apple.CoreFoundation                0x954cc1f1 CFRunLoopRunInMode + 97
    19  com.apple.HIToolbox                     0x99c66d60 RunCurrentEventLoopInMode + 392

  • Adobe Acrobat Pro 9 crashing in Windows Vista - Need help

    Hi,
    I have installed Adobe Acrobat Pro 9 in my system which has OS Windows Vista with SP1 and everytime I open a pdf using my newly installed adobe acrobat it crashes.
    The general trend it after 10 seconds from opening that pdf file, it just automatically closes itself. I checked the system process and didn't see the adobe process running after it closed itself. So I feel it just crashes for some unknown reason.
    I have 1440 X 900 resolution. Don't know if that can be a problem, but I have tried reducing the resolution too but with no help.
    Can anyone help me solve this problem.

    Since this is a USER TO USER forum, not Adobe support, and as the
    only way another user could reply is if they had that exact problem
    and also had a solution, you may need to contact Adobe for help
    In the US - Adobe General support 800-833-6687
    In the US - Adobe Install Problems 800-642-3623

  • Adobe PDF 9.0 shows up under Printers and Scanners (Mac OS) after re-installing Adobe Acrobat Pro 9.0

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    - did bring the issue under attention of Customer Service who directed me to this website

    Hi Pieter,
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  • Adobe Premier Pro keeps crashing

    APP keeps crashing literally every 5 minutes.
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    ANyone got any ideas?
    kernel: Data/Stack execution not permitted: Adobe Premiere P, protections were read-write

    Cs6 Adobe Premier Pro keeps crashing Cs6
    What version of Premiere Pro? CS6
    Have you installed the recent updates? Yes
    What operating system?
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    What kind(s) of source footage?
              H.264 in a .mov container and P2 MXF
    If you are getting error message:
             No error/ gone
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    Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
              None
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              yes
    Does the problem only happen with your final output, with previews, or both?
              Dose not happen when previewing
         I check the  FAQ list
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  • Acrobat 8 Keeps Crashing

    Acrobat 8 Keeps Crashing - PC running Vista.
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    Thank you. Cheers!  Phil

    You can try updating to the latest version of Acrobat 8 to see if that helps or you can uninstall Acrobat 8, run the Acrobat Cleaner tool, then re-install
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  • Acrobat Pro 8 Crashes after 7 seconds.

    Does anyone know which of these updates causes Acrobat Pro 8 Crashes after 7 seconds.
    My OS is Windows 7 Ultimate x64 SP1:
    Thank you.
    Harry.

    AA8 is not certified for Win7, and particularly the 64-bit version. Several folks have been successful on the install on 32-bit systems. I have heard of 2 folks who claimed success on the 64-bit system. To have a change, first check to be sure you have Acrobat, Distiller, and the Adobe PDF printer on your system. Since Acrobat is not opening, go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows and download the updates (start with the latest and work backwards. Each update screen will tell you the previous one needed for the update (you may be able to skip 2 or so). Once done start the updates from the bottom up. You should do the updates through 8.3.1. Generally speaking you only need to do a reboot after the final update installed, not for all the updates.
    The updates are definitely required for the 64-bit system and may be the issue you are having. There is no way to be sure if the install will work, only the comments by others that have tried.
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