Installed Mountain Lion really white screen then message error keeps rebooting
Mountain Lion white screen error message and keeps rebooting.
I'm not sure if this will help, but I was having a similar problem. I unplugged my external hard drive and it seems to have resolved the problem
Similar Messages
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Cannot install Mountain Lion on my hard disc, as I keep getting the message" 'This disk is used for Time Machine backups'. Which it isn't - I don't use Time Machine
Check to see if you have a folder named "Backups.backupdb" at the root level of your hard disk. That can cause this error message.
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I bought mountain lion, made a bootable flash drive.
I booted from it and it went to upgrading right away!
So I stopped it and went to my former recovery partition I erased my HD because I wanted a clean start.
Now I can't instal mountain lion from the bootable flash drive, and keep getting "installation error. Try again."
and there is no 4 choices window.
I don't know what to do.How did you create the USB install thumb drive? If it was with Disk Utility I have run into this problem and have since used THIS program to make the USB install drive.
As to your problem you only have one option and that is to Reinstall the Original OS X version that came on your computer or if you still have the Lion Recovery Partition use that to reinstall Lion. Or if you system came with Lion and you have No Lion Recovery HD Partition you can boot the system from over the internet and Reinstall Lion.
At startup hold down the Command+Option+r keys until you saa a spinning Globe in the center of the screen. Once that loads Repartition the drive as One partition and then reinstall Lion. -
Installing Mountain Lion S.M.A.R.T. Errors
I am trying to install Mountain Lion on my macbook pro but I keep getting a pop up that says "this disc has S.M.A.R.T. Errors" what does this ,ean and what should I do?
S.M.A.R.T. is a built-in diagnosis routine in hard drives that checks various parameters to see if they drop below any thresholds, which may indicate an impending drive failure. Since it is better to be safe than sorry, I recommend you replace your computer's hard drive. You can also try seeing if other drive utilities detect similar problems with S.M.A.R.T. You might try using SMARTreporter or SMARTutility for OS X, or a full disk management suite like Drive Genius to do this.
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Cannot install Mountain Lion as installer sys the target drive I have selected is using Time Machine. The target drive I selected is my internal drive. I have an external drive that I use for Time Machine backup. When I go to System Preferences and look at the Time Machine set up it shows my target disk is the external drive. What to do?
Yes, you’ll be able to do that.
(116841) -
Unable to install Montain Lion after purchasing form store and download on Mac Pro 13 inch 2.3 Intel i5 OS 10.7.4. When I am presented with install options, my HD option is dimmed and there is a message: "This disk has S.M.A.R.T. errors. This disk has a hardware problem that can't be repaired. Back up as much of the data as possible and replace the disk."
Well that's good advice. SMART errors are only presented when the hard drive is about to die. This is a dire warning.
You should ensure you have a current backup, and then replace the hard drive. You may need to take it into an Apple Store... if it's < 3 years old and you have AppleCare they will probably replace it for you. -
Here's the problem log:
Interval Since Last Panic Report: 20998 sec
Panics Since Last Report: 6
Anonymous UUID: 3A61E6C0-CB97-4FB4-808C-F0A408A7E642
Sun Jul 29 09:04:19 2012
panic(cpu 1 caller 0xffffff8000cb7b95): Kernel trap at 0xffffff7f822b9547, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8000002020, CR3: 0x0000000002cf1000, CR4: 0x00000000000606e0
RAX: 0xffffff800113d2a0, RBX: 0xffffff800c5b9000, RCX: 0x0000000001500000, RDX: 0xffffff800aeb2680
RSP: 0xffffff8079893df0, RBP: 0xffffff8079893df0, RSI: 0xffffff800aeb0b00, RDI: 0xffffff800c5b9000
R8: 0x0000000000000017, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0xffffff800c5b9000, R13: 0xffffff800c6a6100, R14: 0xffffff800aeb0b00, R15: 0x0000000000000001
RFL: 0x0000000000010202, RIP: 0xffffff7f822b9547, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8000002020, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8079893a90 : 0xffffff8000c1d5f6
0xffffff8079893b00 : 0xffffff8000cb7b95
0xffffff8079893cd0 : 0xffffff8000cce4ad
0xffffff8079893cf0 : 0xffffff7f822b9547
0xffffff8079893df0 : 0xffffff7f822b9450
0xffffff8079893e40 : 0xffffff7f822bbda4
0xffffff8079893e60 : 0xffffff80010315fb
0xffffff8079893ea0 : 0xffffff800103111e
0xffffff8079893f30 : 0xffffff800102d0b0
0xffffff8079893f70 : 0xffffff8001031c79
0xffffff8079893fb0 : 0xffffff8000cb2677
Kernel Extensions in backtrace:
com.apple.iokit.AppleProfileFamily(40.0)[EEB2E72C-E779-6612-A0C1-DF8398FEDA30]@ 0xffffff7f822b7000->0xffffff7f82301fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8126f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000000a00000
Kernel text base: 0xffffff8000c00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 34746882047
last loaded kext at 34653635932: com.apple.driver.AppleUpstreamUserClient 3.5.10 (addr 0xffffff7f8213d000, size 36864)
loaded kexts:
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: FireWire, FireWire, fw0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
I hope someone can help.
Thank you.Boot using safe mode.
Delete this file:
/System/Library/Extensions/AppleProfileFamily.kext -
After installing Mountain Lion, why screen server does not detect photos from iPhoto?
After installing Mountain Lion, why the screen server does not detect photos from iPhoto?
I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
Installing Mountain Lion from Snow Leopard, Install failed and HD write-locked
I recently downloaded the mountain lion installer from the App Store and I ran the installer. Stupid person as I am, I did not have any backups for my file and I naively assumed that an apple OS installer would be without flaws. Boy, was I wrong. I need every bytes of my data (or close to every bytes) but the installer failed.
Mid installation, the installer stopped and said that the installation failed and that I need to repair my disk. So I restarted the computer and I ran disk utilities (my start up disk was the OS installer and the installer allows me to run several programs, including terminal, disk utilities, and by the way, when I held option while starting up to see which start up disks I have, I only had the OS installer as the start up disk. Also, the installer allows me to run a program called "Startup Disk" when I click on the apple logo on the top left corner, but it doesn't allow me to startup my computer using Macintosh HD) and noticed that when I highlighted Macintosh HD, my "Repair Disk" button was grayed out. So first things first, I ran the "Verify Disk" button but after a minute or so, Disk Utilities said that verification failed and that Macintosh HD needs to be repaired. But the "repair disk" button is grayed out! So I went to the Mountain Lion installer again and ran it. Of course, it failed again so I restarted the computer.
So I tried to first back up all files in Macintosh HD to an external hard drive using Disk Utilities, and I used features such as "New Image" and "Restore" but they both ended up in "Input/Output error". I tried many methods with Disk Utilities but they resulted in errors.
After some research, I noticed that some people's computers worked after they reset their PRAM. So that's what I did. I held command+option+P+R when computer started up and I reset the PRAM. When the start up disk (which is the OS installer, not the normal operating system) loaded, I was greeted with choose languages option and then I was back in the Mountain Lion installer state. I again ran the installer again, hoping something would be different, but then it was different. But not in a good way. When I was told to choose where I would like to install Mountain Lion, I noticed that Macintosh HD was grayed out. Last time, I was at least able to run the installer but this time, Macintosh HD was grayed out. The installer said that my Macintosh HD was locked. After some research, I learned that apparently, the Mountain Lion installer write-locks Macintosh HD mid installation.
So now I am stuck and I am thinking of two things (plus some questions)
1. I am wondering if there is a way to unlock Macintosh HD. But even if I can unlock Macintosh HD, there is no guarantee that the installer will successfully install Mountain Lion, am I right?
a. so how can I un-write-lock Macintosh HD?
2. More realistically, I am thinking of borrowing someone else's macintosh computer and use it as the backup center. I have a firewire cable and a terrabyte external hard drive. So what I'm thinking is that I'll hook my computer in target mode to my friend's computer and I will also plug in my external hard drive to my friend's computer and then I can download and run Carbon Copy Cloner from my friend's computer to copy all data from my Macintosh HD to my external hard drive. And then I will erase my Macintosh HD, freshly install Mountain Lion onto it and then copy all data back from my external hard drive. But I am not sure about few things.
a. it looks like my Macintosh HD is write-locked. Can I still use Carbon Copy Cloner to copy all data from Macintosh HD (in target mode) to my external hard drive?
b. will my computer allow me to erase (or format) Macintosh HD?
c. will my erased/formatted Macintosh HD able to install + be installed Mountain Lion OS?
If you are here, then you have read my long long problem. Thank you very much and I would really really really appreciate your answers and opinions. ThanksI'm not sure where you read that about the disk being "write-locked." That doesn't make much sense, given that the major task an installer like this must achieve is writing a whole bunch of files to the hard drive. I think your source was mistaken.
As to what happened, it sounds like your hard drive was badly corrupt to start with, or possibly was on the edge of failing and is now in the process of dying entirely. If you don't have backups of your data, that does not bode well for you, unfortunately. If you can manage to use target mode to copy your data, do that.
Once you're sure you've got all your data, you need to start up from your Snow Leopard install disk and repair the hard drive. (Since it sounds like the Mountain Lion installer didn't work, I wouldn't trust the recovery partition that Mountain Lion installs.) Or, even better, just erase the hard drive entirely and reinstall Snow Leopard. Then, once you're back up and running, with all your data back on the system and with Snow Leopard updated to the most recent version, try installing Mountain Lion again. If any of that fails again, the problem is likely to be a dying hard drive, and you'll need to replace it. -
I installed Mountain Lion in my IMac and now, some times, when I start up my mac it looks with a black screen and white text. I'm really worry about it, can somebody help me?
Don't worry, this is probably just Verbose Mode. It's perfectly harmless. If you're not specifically invoking it, than it's probably down to an unwanted setting in NVRAM. See this article on resetting NVRAM if it continues to bother you.
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Mountain lion really bright white screen on boot?
Since I installed Mountain Lion I can't seem to get rid of the really bright white screen with Apple logo at bootup.
I RESET the PRAM and it will work for one boot and then go back to the really bright screen burning my irises out.
It can't be the battery because my computer keeps the time and date correctly.
I have also checked the STARTUP Disc and that is working right too. I even tried redoing permissions through Disk Utility and that didn't help.
Anyone have any ideas on this one?
Thanks.Anyone have a answer to this?
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I just installed Mountain Lion. I'm having an issue on the log in screen.
Hello,
I just installed Mountain Lion 10.8.2 on my iMac. We have four user accouts on the computer and when you first wake the computer where you would normally choose an account and log in the screen is white. When you move the mouse around it leave a little trail of the log in screen until you find your acct and click on it and then it allows you to log in. Its never done that before, at least until I upgraded. This computer was bought right before Lion came out and I didn't upgrade it right away because I wanted to wait and see how everyone else liked it. I finally upgraded last week and aside from this issue it works great and I love the features but it is really annoying. What should I do? Has anyone else had the problem? I upgraded my Macbook and it hasn't had any problems but I only have one acct on it since my wife and kids don't use it. Thanks for the help in advance.Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.
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I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs repairing. So I click on Repair, and once again I'm prompted for a password, which I enter, then the same error box opens, and so it goes. Can anyone help me with this problem? I'd greatly appreciate it.
ThorBack up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Step 1 should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary, and if everything is working as expected after step 1.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
My MacBook Pro mid 2010 was upgraded to mountain lion os x and then my wifi started saying no hardware installed
Hello Harrisonhcue,
I would be concerned too if I was getting the message "no hardware installed" when trying to use Wi-Fi on my MacBook Pro. For a message like this, I recommend resetting your System Management Controller (SMC) and NVRAM.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You can find the full article here:
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Thank you for using Apple Support Communities.
Best,
Sheila M. -
After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.
rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades.
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