Installed new cartridge and nothing prints on the paper...either black or white

I installed new cartridges...installed and re installed them several times...ran all the scan doctors sw, re installed sw, aligned cartridges, cleaned heads....but my documents print blank pages. HP support center says ink cartridges check out fine....so whats' up?

Hello @skses5,
I am happy to hear that you were able to resolve your print quality issue. Because you had to install brand new cartridges to resolve this issue, if they are HP Genuine cartridges, check the expiration date on the cartridges to ensure that they are still under warranty. HP will stand behind those cartridges and replace them for you for new cartridges so your money will not be wasted.
HP Technical Support can be reached at : 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
Be prepared to inform the Technical Support agent of all the troubleshooting steps you have went through and the result of those steps for their notes. If you are able to tell them the steps you went through and the result you should not have to repeat any troubleshooting steps.
Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Similar Messages

Why does my iphone 3gs shut down when battery gets to 80%? have installed new battery and nothing changes?

Why does my iphone 3gs shut down when battery shows 80%. a couple of months ago is shut down at 60% but has continually gotten worse. this was before 5.0. i took it to a repair man and he tried a used battery, a new battery, and the original battery. nothing helped. 5.01 didnt help either. What is my problem?

Fully discharge the battery (till it shuts down and won't turn on) and then fully recharge it (100%). This will recalibrate the battery meter. You may need to do this a few times.

Nothing prints on the paper from Firefox browser; the problem doesn't happen with IE.

I follow all the steps exactly in Firefox support, but when I print nothing appears on the page. When I print from IE the page prints without any issues.

You're welcome.
Please click the '''Solved It''' button next to the answer that answered or solved your Firefox support issue, '''''it appears when you are logged in''''', so this thread gets marked as '''Solved''' to help other users who may have this same problem.

Hp deskjet 4480 w/window 7 Installed new cartridges unable to print color- ink level displays full

Unable to print from scan photos or from photo library, paper comes out blank. Can print in black but not from scanned or photos

Take a look at this print quality document, it may offer some help here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01670710&tmp_task=solveCategory&cc=us&dlc=en&la...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Help. put new cartridge in 309g printer no i just get blank sheets

hi this is driving me nuts. my printing became very pale and patchy. new cartridge needed.
off i trooped to pc world and got new cartridges. (took out a mortgage first ..what a price!!!) so far i have been all through troubleshooting used loads of coloured ink and paer..yeah thanks hp!!!! make a lot of money on cartridges do ya??
end result is i send doc to printer. it all goes ok. printer chunters away out comes paper ..nothing printed.
if i do a print head check i get all the colours bar black.
yes the cartridge is in and located.
so why wont it print???

Try to make a copy first? copy is a standalone feature of your printer that doesn't need a driver from your pc to work.
when you say nothing printer, do you mean the paper goes into the printer and comes out blank? or no paper that is fed at all?
if you're still unable to make a copy as it comes out blank, then try to perform CLEAN CARTRIDGE and ALIGN PRINTER from the printer itself or you can do it from the solution center installed on your computer. Solution center >> Settings>> printer toolbox
---Click KUDOS if you want to say THANKS.

Why does my iphone says its blocked and nothing appears on the screen

why does my iphone says its blocked and nothing appears on the screen

Its completly black on the screen and there is a voice saying the screen is blocked nothing seems to work to put the screen on it asks for a code but i cant see any numbers on the screen

Hp 5510 won't print black before and after installing new cartridge. have done specified checks.

HP Photosmart 5510 won't print black before and after installing new cartridge. Have done specified checks.

sueali301 wrote:
Been through all steps. Cannot find levers.The printhead on the Photosmart 5510 is not removable. For the Photosmart 5510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions. If your printer is under warranty I suggest you contact HP for warranty service. If you are in the US call 1-800-HPINVENt, elewhere see the contact information here.

No Black Ink with a new cartridge and new printer and was working

I put in all new cartridges and everything was working just fine. I printed two black copies and then went into Settings to change to a lighter shade. Now no black copies at all. I went back into Setting and changed it to a darker shade (4) and still no black copies. I can print color - but no black ink appears with the color. It is a new printer. Please Help!!!! Thanks It is a HP Photosmart 6510....new printer. All was working fine until I went into Settings. I corrected what I had done but no black ink at all. HELP!!!!!

Hi patmcshamrock,
I understand that you replaced the ink in your new Photosmart 6510 and now there is no black in printing. I will try my best to help you resolve this issue.
In this document for Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages are steps that may resolve your issue.
I hope this helps, please let me know.
Thank you,
I worked on behalf of HP.

HT4623 I have a 3g iPhone and a new epson imprint compatible printer but the iPhone can't see it. I have downloaded all the software. Help

I have a 3g iPhone and a new epson imprint compatible printer but the iPhone can't see it. I have downloaded all the software.
But my phone does not recognises the printer. Can anyone Help? Thanks

to trouble shoot look here http://www.apple.com/support/iphone/assistant/airprint/#section_1

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please.

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please. Wasting ink and paper at the moment!!!!!!
I have tried the printer with my laptop (not updated) and everything is fine. It's just the beautiful 27" Imac that can no longer print.

Might be a corrupted printer preference file ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Preferences
Click Go
Move the com.apple.PrinterPrefs.plist file from the Preferences folder to the Trash.
Restart your Mac, restart the printer...

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

How do I create a new document that is 8" X 8" and with Print as the document profile?

Page 47 in Chris Botello's Adobe Illustrator CS6 of Cengage's Illustrated Series asks this for the Independent Challenge for Unit B. "Create a new document that is 8" X 8" and with Print as the document profile." As long as its CMYK it's "Print". Right? If I go and change the size the profile goes custom. I'm a Graphic Design Student at a local university. If there are others who have used this book, Please giver me a holler. I wonder what they want there? You think they want to change the "Print" profile? That hasn't been covered. I'm on CC not CS6 but haven't found differences in that area. Probably just not written very clearly.
Thanks,
Gary

Thanks Monika,
I hate it when I fixate on what should be easy. It's probably just a poorly worded task. I don't think it will blow my GPA.
Gary

HT1222 ipad apps 1 I lost all after I installed new windows and I tried to connect it between your computer and iPad, what's the solution? (Please Inbox : Bambangtjio@yahoo.o.id) Thanks

ipad apps 1 I lost all after I installed new windows and I tried to connect it between your computer and iPad, what's the solution? (Please Inbox : [email protected]) Thanks

Hi,
Sounds like it isn't to serious. the Bluetooth connection had an error and that is that generated
the Problem report.
When the Blackberry started to use Bluetooth the "gold standard" was using Microsoft's
"native" windows drivers. Now, every major PC company has there own version
Thus the problem report.
There is rather involved and lengthy procedure to check and install the correct Bluetooth drivers
in the Dell, but I really don't think you want to take that on.( Nod you head and say H*LL YES)
Here is what I propose;
The problem report needs to be resolved or it wont go away. Read the manual, call Dell,
try apologizing to it and that you'll never never do it again, what ever it takes!
Make the best investment you can make for your Blackberry, buy a media card.
All the memory in the BB is dynamic, this facilitates the functions of the phone.
By storing media in that memory, you effect are wasting X amount for file storage.
Store all media and files on the media card, and you will have a smooth running device.
They run about $25.00usd, they are easy to install, and they also make moving your
media a snap. You will need the USB adapter that came with it, but you can get that at
your local carrier store.
So if you agree with this I need some info.
On the Blackberry go to the options icon,click then scroll up to ABOUT.
I need your software version number, it's listed in this format: 4.x.x.xxx.
Send it back to me and I can tell you what size card you can get.
Let me know your thoughts!
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Hello i have installed above CC and without my knowledge the machine has now adobe cc and cc 2014 how can i remove the CC and move the lug ins to the new CC 2014

Hello
i have installed above CC
and without my knowledge the machine has now adobe cc and cc 2014
how can i remove the CC and move the lug ins to the new CC 2014

Hi
well could you confirm me, the plug-ins you have installed in Photoshop cc, are you able to use the same in the Photoshop cc 2014
you just have to remove the Photoshop cc from the add or remove program in the control panel
and you can go to this link and copy all the plugins to the Photoshop cc 2014
http://glyndewis.com/plug-ins-adobe-photoshop-cc-2014/

Macbook pro mid 2006 (Intel Core Duo) how can I install new OS ? I cannot update the 10.6.8 and new software doesn't work anymore

Macbook pro mid 2006 - how can I install new OS ? I cannot update the 10.6.8 version and new software doesn't work.

A Core Duo Mac can't be upgraded past 10.6.8.
(123371)

Installed new cartridge and nothing prints on the paper...either black or white

Similar Messages

Maybe you are looking for