Installed new itunes and i cant play my old songs

installed the new version of itunes and all my songs have an exclamation point next to them and to find where the are located on my computer and i have no idea how to find my songs.

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My old computer wouldnt let me authorize me to play my songs, even thought I submitted the password and ID. Now I bought a new computer, and I cant get my old songs back. What do I do?

My old computer wouldnt let me authorize me to play my songs even though I submitted the password and Windows ID. Now I bought a new computer, and I cannot get my old songs back. What do I do?

This can be resolved through a phone call to Apple, provided you can pass the verification process: http://support.apple.com/kb/HE57
You'll need to speak to someone in Account Security.

Installed new iTunes and it says some of the songs files are lost

i got a new iTouch for christmas, but had to install a new software for it. after a bunch of my songs' files could not b found. now they dont work. i bought them off iTunes so shouldn't the files be on my computer?

Hi Can you tell me how you figured it out. Think I've got same trouble except it's on all tunes and even when using itunes from and ext hard drive which completely freaks me out.

WHY IS THERE A Lock at the bottom of my itunes and i cant play music.....

WHY IS THERE A Lock at the bottom of my itunes and i cant play music from my on my ipod video from my itunes...... but my computer read the ipod and i see the list of songs on my ipod video in itunes???? i cant play it ..... what does the lock means by the ipod info. at the bottom???????????????????
-thanks

It means taht you're using auto transfer for the iPod. Anything on the iPod is also in iTunes, do you can play it from there.

I just downloaded the new itunes and i cant figure out how to update the apps on my iphone when im on my computer?

I just downloaded the latest itunes and i cant figure out how to update my iphone apps on my computer now. I go to the toolbar on the top and press search for updates and it tells me that the latest version of itunes is already downloaded or that there are no updates available at this time. Previously, i would be able to go to the apps page on itunes and then press search for updates and then download all. Then I would sync with my phone and both phone and computer would be updated. Now I can only update on the phone and I know Im going to encounter where it tells me the info for downloading is too large to do it on your phone, hence my first question.....where do I go to update my apps on my computer????

While you're in itunes, with the leftside window open, click on Apps. Then, look across the top middle of your itunes screen. You will see several choices: All, Iphone/iPad Touch, Ipad, Ipod Games, List, and Updates.
Clicking on each of these gives you a different view.
When you select ALL you will see all of your apps. When you select Updates you sill see only the apps that need to be updated. When you are in Updates you will see the Update button in the lower right corner.
Hope this helps.

I downloaded the new iTunes and by doing lost all my songs, is there any way to recover my music ?

Can someone please help to recover all my music, I had a different computer before and I didnt transfer my music to my new laptop. I had all my muisc in my itouch though. I downloaded the new itunes and lost all my music, i will like to know what can i do to recover it ?
I will apppreciate it if someone can help me so that i recover all my music

If you have a non-encrypted hard drive you can do this with $100 software.
Create a data recovery/undelete external boot drive

With this new itunes I see you can download old song from other p.cs if they are listed in your itunes with a could next to them. How do I make it so I see the songs on my new itunes on a different computer?

When I first downloaded itunes 11 I saw all my old song that are on another computer listed in my itunes list on my laptop with a little cloud with an arrow in it next to the songs from my old itunes. When I updated to 11.1 the cloud icon stayed in the top part of the itunes list where you can click name, artist, all that to organize you itunes list but the songs from my old account were gone. I can't remember how, but some how I tuned the songs back on, if you will and all my old songs repaired with the clouds next to them. Well my boyfriend has the cloud smiple in his organize list thing, but no songs from his old itunes list of a different computer like me and he wants those songs back. I have been trying for hours to re-watch the itunes and icloud tutorials but because of my slow wi-fi I can't get the videos to load and they keep freezing my itunes so I can't even shut it down without restarting my laptop, so I need some help on remebering how to make the old songs show up in his itunes. Can anyone please help? By the way we both have Windows 7.

If you go to settings>music there should be a setting to show all music. Turn that off, and the cloud purchases should disappear. You may need to restart the phone to take efect

Installed new itunes and no longer have any music files

when I installed the new itunes version, everything went well - no error messages and itunes definetly looks different....
but now I have no music files in my itunes when I open itunes....is there a step I missed?

Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

Can't install new itunes and mobile device support keeps crashing

a while ago, i tried getting new quicktime, but my computer crashed in the middle of the updating (also a problem- anyone know why it keeps lagging, freezing, and crashing on me?). i ignored it, and plugged in my ipod a few days later. itunes wouldn't pop up, and when i clicked the icon, i got a popup saying "itunes not found, please reinstall" or something along those lines.
i tried reinstalling it, but it gets stuck at "copying new files". i also tried getting the new quicktime, but it get stuck about 2/3s through it. also, after leaving my computer on for a night to see if it would install, i started getting a popup from microsoft windows saying that "MobileDeviceService has stopped working". if i try to check online for a solution, the popup dissapears after a while, but pops up again in a few seconds. same with if i just close the popup. this popup has also started to appear the second i log on to my computer.
i also tried uninstalling mobile device support (using this), but when it's preparing for installation, my computer freezes and stops working.
tldr: updated to quicktime, but crashed in the middle. now i can't get new itunes or quicktime, and i get popups about apple mobile device support that won't go away. any suggestions?
and my computer started to lag and freeze a lot about a month ago.. i'm not sure why. but it's been very annoying since i have to keep hitting the power button cause the freezing doesn't allow me to do anything. i ran 3 virus scans, and only 1 managed to finish without crashing, and it's telling me that nothing's wrong. i've also uninstalled and deleted a lot of things, but that hasn't helped either.
i have vista, and would really appreciate some help.

anyone?
*i've managed to download quicktime, but am still unable to download itunes. after reaching a certain point in downloading itunes, (about 1/3 of the way?) it stops at "copying files", and my computer freezes and i have to hold the power button in order to shut it off and do anything, or i get a popup asking me if i want to change something so itunes can finish downloading. i click "yes", but then the download stops completely and i get a message saying "itunes has finished downloading, but with errors" and it tells me to download it again.
a popup from MobileServiceDevice keeps appearing as well, but it won't go away. the details are:
Problem Event Name:    APPCRASH
Application Name:    AppleMobileDeviceService.exe
Application Version:    17.88.0.7
Application Timestamp:    4e66ceff
Fault Module Name:    kernel32.dll
Fault Module Version:    6.0.6002.18005
Fault Module Timestamp:    49e038c0
Exception Code:    c06d007f
Exception Offset:    0001e124
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    1033
Additional Information 1:    fd00
Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
Additional Information 3:    fd00
Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
but the fault module name changes on me. sometimes it's kernel32.dll, and sometimes it's something else, and i've already tried using task manager /find str but it doesn't help.

Warning! Songs were removed from iTunes Library after installing new iTunes and iPad/iPod Sync

I purchased the iPad 2 yesterday, updated my itunes software, and itunes messages indicated that it would not allow certain songs to be included in my library any longer since these were not purchased from iTunes. Many of the songs were from CDs that I stored on this library for several years. Only after I upgraded iTunes with this new iPad was my music removed. Luckily I still have my music on my iPod, but my iTunes library on my laptop contains only the music I have purchased from iTunes with the last 18 months. Weirdly, except for one particular song that iTunes said was not purchased from them, but it was part of an entire album purchase from iTunes. Also, all of the movies I purchased from iTunes were also removed. I am not able to sync any movies onto my iPad.
I restored the iPad a second time, reinstalled the itunes and have the same result. All of my older archived music is gone from the iTunes library.
Warning, if you want your music, back it up before installing the latest iTunes particularly if you have the new iPad 2.

Hmm, it is only very recently (about 6 months ago I think) that the policy on Music changed. Prior to that you would be routinely reminded to back up all purchases (immediately after the successfully completed download), unless of course you ticked an option not to be reminded again. The change in policy (in our favour) would have been noted in the small print that neither you or I read when upgrading iTunes, though we say that we have.
Again I'm still not certain if audiobooks are excluded from both "Music" and "Books". One would hope that they belonged to one category or the other in respect of redownloading. In the past, in the event of an absolute disaster, fatal hard-drive crash, fire etc. some users have been able to prevail upon the charity of the iTunes store staff who would occasionaly grant a second, but never a third, download of past purchases.
The restictions on different types of media are ultimately imposed by the rights holders, not Apple. It is in Apple's interests to offer the same terms as their competitors, so my guess is that nobody currently offers unlimited repeat downloads of movies. Certainly the unique codes you get on some DVDs/Blu-Rays are one-time only.
Backup all (or at least the non-replaceable parts) of your library with this User Tip.
tt2

I installed new itunes and the tool bar along the top of screen is missing, so i can't print out my library. can anysny body help i have windows 7

no tool bar on new itunes istall, file, edit, etc. is this normal

Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
Also see, iTunes Store- Authorize or deauthorize your Mac or PC

Installed new itunes, now appear to have 'lost' my song library

i just downloaded the new itunes to my PC (Vista--64 bit)--a message came up asking me if i wanted to 'delete' itunes or 'repair' it. i chose repair and it appears to have installed.
however all but 23 songs now have "!" next to them and the computer appears to be unable to locate them.
any ideas what happened. should i try to reinstall itunes?
the only place that now holds my 2000 songs is my iphone. do i need to try a 'reverse' sync where the itunes on the computer will receive the library from my phone--or is that a one way stream only?

actually the problem is a little differnt than i first thought. the library is intact but every time i go to 'synch' my ipad which i bought today, then all the '!' appear next to nearly every song and the computer can't locate them. i am able to sych only 23 songs...
if i disconned the ipad, turn off itunes and then turn it back on, I can play all my songs, but the minute i try to synch my ipad, the '!" appear.

So i got a new ipod touch and i cant transfer my old songs from my old one to my new one!! what can i do?????

i just got my touch back after getting it fixes because the screen broke and i thought i had transfered all the songs and apps before sending it but they do not show up and i cant transfer them from my dads ipod that had the same libary. what should i do??? and why dose this happend?

Yes. See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

Installed new itunes and now my ipod will not connect?

I installed the new version this morning and now my Ipod connects for a few seconds then ejects? very frustrating.

Hi atollmedic,
Welcome to Apple Support Communities.
It sounds like there is an issue with your iPod being recognized since updating iTunes. The article linked below provides suggestions that will resolve most issues like the one you described.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
I hope this helps.
-Jason

I have a brand new mac and when I play music EVERY song randomly skips about every 3 seconds and then plays again

Is there something I need to do in itunes to get this to work?

AND yea i afraid to sync my iphone and lose everything ;( i had everything perfect sync ing perfect ical,contacts,mail,apps and now sence new library I dont wana lose everything.....my hole life runs on my fone i need help bad

Installed new itunes and i cant play my old songs

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