Installed new itunes and no longer have any music files
when I installed the new itunes version, everything went well - no error messages and itunes definetly looks different....
but now I have no music files in my itunes when I open itunes....is there a step I missed?
Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock
Similar Messages
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Is there any way for me to get my music off of my iPod? I had to get a new computer and no longer have my files, most of it is cds...
Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
Since updating my iTunes I no longer have any controls. iTune covers the entire desktop and I cannot add from my files. Prior to updating I had a perfectly good iTunes which would allow me to stories for including on a iPod.
Can anyone please advise me.From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps! -
after this new itunes and ios7 update all my music is off my ipod touch unless i download them one artist at a time, i have over 3500 songs in there. really? is there no easier way to get my music back into my ipod? like a download all button? thanks.
thanks for the reply. guess i'll have to do that. apple, not really happy with what you've done with this latest update. have not been able to enjoy my music in my car since the update. most of us dont mind changes that progress timely, but this was much more than just a progression. this was a complete change. and not a good one, at all. thanks to the two people that replied. appreciate it.
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My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?
put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414
You'll probably lose all your data -
I have a pc, and i accidentally deleted the address bar in my safari browser and no longer have any view options to get it back. I uninstalled and reinstalled safari twice, but the address bar still isn't there and neither are the view options. If there anyway to get it back?
I'd try the following user tip with that:
Safari for Windows: getting your bars back -
i no longer have any of my songs, ringtones, apps, photos etc, on my macbook anymore due to a SSD upgrade. i did not want to back up any files from the old hard drive as some were corrupt and i did not want that to transfer over to my new hard drive so i started from fresh. what i would like to know is, if i now sync my iphone with itunes, am i going to lose all the content on my iphone because there is nothing to sync it with or, will it transfer all the files onto my computer and i will have them again? or is there a way to do that before i sync and lose everything i have gained on the phone?
ddurval73 wrote:
I'm afraid I'm gonna lose all my music on my Iphone when I unlock it. I have over 4,000 songs in it and they are not backed up on my itunes library (I know, big mistake. I was trying to save space on my hard drive.). Please tell me I won't lose my songs or if I do how do I transfer them back to the Itunes? Is there a good software that can do that hassle free?
Thanks
It's called "iTunes". Connect the phone, but do not sync, when it appears in iTunes choose "transfer purchases..." from the iTunes File menu. -
After ios5 i no longer have any music on my iphone
I updated my iphone 4 tp the ios5 and when it was done i no longer have any of my music on my phone. i tried going onto itunes on my computer to re sync it back but it doesnt work. any help on how i can get all of my songs back to my iphone?????
Uncheck them in the iTunes > Tones sync settings and sync, then check them again and sync.
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Trying to install music ringtones on my new iphone. Downloaded app., and went through steps. When I got into itunes, I don't have a ringtone file under Library, so I can't download the songs into that file. Suggestions?
Ringtones library is now called Tones. If you don't see Tones under the Library, go to iTunes menu EDIT>Preferences>check the Tones box under General tab, sources then click ok.
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Bought a new computer, downloaded itunes and no longer have access to my library
I bought a new computer and when I downloaded itunes, my previous library was not there (I thought it was generated by log in not by computer?) I tried plugging my ipod in to see if I could transfer the music I have on the ipod to itunes library it won't let me, just asks if I want to sync and replace with empty library. how do I get my music from my ipod to my new computer?
ThanksYour library will only be where you put it.
The ipod is not a backup device.
You need to copy everything from your old computer, or your backup copy of your old computer, to your new one. -
no tool bar on new itunes istall, file, edit, etc. is this normal
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
Also see, iTunes Store- Authorize or deauthorize your Mac or PC -
Warning! Songs were removed from iTunes Library after installing new iTunes and iPad/iPod Sync
I purchased the iPad 2 yesterday, updated my itunes software, and itunes messages indicated that it would not allow certain songs to be included in my library any longer since these were not purchased from iTunes. Many of the songs were from CDs that I stored on this library for several years. Only after I upgraded iTunes with this new iPad was my music removed. Luckily I still have my music on my iPod, but my iTunes library on my laptop contains only the music I have purchased from iTunes with the last 18 months. Weirdly, except for one particular song that iTunes said was not purchased from them, but it was part of an entire album purchase from iTunes. Also, all of the movies I purchased from iTunes were also removed. I am not able to sync any movies onto my iPad.
I restored the iPad a second time, reinstalled the itunes and have the same result. All of my older archived music is gone from the iTunes library.
Warning, if you want your music, back it up before installing the latest iTunes particularly if you have the new iPad 2.Hmm, it is only very recently (about 6 months ago I think) that the policy on Music changed. Prior to that you would be routinely reminded to back up all purchases (immediately after the successfully completed download), unless of course you ticked an option not to be reminded again. The change in policy (in our favour) would have been noted in the small print that neither you or I read when upgrading iTunes, though we say that we have.
Again I'm still not certain if audiobooks are excluded from both "Music" and "Books". One would hope that they belonged to one category or the other in respect of redownloading. In the past, in the event of an absolute disaster, fatal hard-drive crash, fire etc. some users have been able to prevail upon the charity of the iTunes store staff who would occasionaly grant a second, but never a third, download of past purchases.
The restictions on different types of media are ultimately imposed by the rights holders, not Apple. It is in Apple's interests to offer the same terms as their competitors, so my guess is that nobody currently offers unlimited repeat downloads of movies. Certainly the unique codes you get on some DVDs/Blu-Rays are one-time only.
Backup all (or at least the non-replaceable parts) of your library with this User Tip.
tt2 -
Installed new itunes, now appear to have 'lost' my song library
i just downloaded the new itunes to my PC (Vista--64 bit)--a message came up asking me if i wanted to 'delete' itunes or 'repair' it. i chose repair and it appears to have installed.
however all but 23 songs now have "!" next to them and the computer appears to be unable to locate them.
any ideas what happened. should i try to reinstall itunes?
the only place that now holds my 2000 songs is my iphone. do i need to try a 'reverse' sync where the itunes on the computer will receive the library from my phone--or is that a one way stream only?actually the problem is a little differnt than i first thought. the library is intact but every time i go to 'synch' my ipad which i bought today, then all the '!' appear next to nearly every song and the computer can't locate them. i am able to sych only 23 songs...
if i disconned the ipad, turn off itunes and then turn it back on, I can play all my songs, but the minute i try to synch my ipad, the '!" appear. -
Can't install new itunes and mobile device support keeps crashing
a while ago, i tried getting new quicktime, but my computer crashed in the middle of the updating (also a problem- anyone know why it keeps lagging, freezing, and crashing on me?). i ignored it, and plugged in my ipod a few days later. itunes wouldn't pop up, and when i clicked the icon, i got a popup saying "itunes not found, please reinstall" or something along those lines.
i tried reinstalling it, but it gets stuck at "copying new files". i also tried getting the new quicktime, but it get stuck about 2/3s through it. also, after leaving my computer on for a night to see if it would install, i started getting a popup from microsoft windows saying that "MobileDeviceService has stopped working". if i try to check online for a solution, the popup dissapears after a while, but pops up again in a few seconds. same with if i just close the popup. this popup has also started to appear the second i log on to my computer.
i also tried uninstalling mobile device support (using this), but when it's preparing for installation, my computer freezes and stops working.
tldr: updated to quicktime, but crashed in the middle. now i can't get new itunes or quicktime, and i get popups about apple mobile device support that won't go away. any suggestions?
and my computer started to lag and freeze a lot about a month ago.. i'm not sure why. but it's been very annoying since i have to keep hitting the power button cause the freezing doesn't allow me to do anything. i ran 3 virus scans, and only 1 managed to finish without crashing, and it's telling me that nothing's wrong. i've also uninstalled and deleted a lot of things, but that hasn't helped either.
i have vista, and would really appreciate some help.anyone?
*i've managed to download quicktime, but am still unable to download itunes. after reaching a certain point in downloading itunes, (about 1/3 of the way?) it stops at "copying files", and my computer freezes and i have to hold the power button in order to shut it off and do anything, or i get a popup asking me if i want to change something so itunes can finish downloading. i click "yes", but then the download stops completely and i get a message saying "itunes has finished downloading, but with errors" and it tells me to download it again.
a popup from MobileServiceDevice keeps appearing as well, but it won't go away. the details are:
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceService.exe
Application Version: 17.88.0.7
Application Timestamp: 4e66ceff
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e038c0
Exception Code: c06d007f
Exception Offset: 0001e124
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
but the fault module name changes on me. sometimes it's kernel32.dll, and sometimes it's something else, and i've already tried using task manager /find str but it doesn't help. -
After installing the new itunes, I inserted some video files, and wanted to create a version for my iPod classic. Before, I could just click on the video and then select 'create iPod version' from the menu. It would then convert the file. However, this feature no longer exist. Is there another way I can easily convert my files?
David,
You've probably sorted kahlia_1's problem too! https://discussions.apple.com/thread/4613451?tstart=0
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