Installed New Printheads Now Printer Just Keeps Automatically Aligning printheads & using ink
After installing new cyan print cartridge, printer automatically required printhead alignment, cleaning, etc. It then said that the Cyan/Magenta Printhead would need replacement soon. Print quality page said everything else was good, but when I went to print document, everything was BAD.
I replaced the cyan/magenta printhead w/brand new HP. Automatically it attempted to align printhead. It has been automatically aligning printheads constantly for 2 weeks now, it has sucked down TWO cyan ink cartridges, one yellow and one magenta, yet I have printed NOTHING but alignment pages, which I cannot get the printer to stop doing.
I NEED MY PRINTER. PLEASE HELP!!!!! Cannot afford another, cannot afford to go out of house to print, and already (with mutliple ink cartridges) have hundreds of dollars into this mailing that was supposed to go out three weeks ago.
Hello there @skirdie ,
I read your posts about the printhead issue you have been having. I just wanted to reach out and let you know what my suggestion is and what I think is happening.
I believe the printheads are failing or at least on their way. My best suggestion to you, is to follow the steps in the guide below. I have looked through the steps and I would personally recommend them. If anything is going to cure the printheads from consistently running an alignment or perhaps seeing the "checking printer" message, it would be those steps. Clean the contacts very well and power reset the printer and give the printer a direct connection to the wall, avoiding power bars and surge protectors.
'The Following Printhead Appears to be Missing or Damaged' or 'The Following Printhead has a Problem...
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. They may have a trade in offer available.
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
I hope that helps, enjoy the rest of your day
R a i n b o w 7000I work on behalf of HP
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