Installed Office 2013 on MBP Retina and Got BSOD.  Could it be MSFT Cacheing?

I just installed Office 2013 Home Premium.  Running Win7 64 bit.  Have never had any issue and now getting Blue Screen in various Apps (IE, Visio, Word, etc.).  Blue Screen Says BAD_POOL_HEADER.  When I read it is mentions Cacheing.  I uninstalled Office 2013.
Would Office Pro the standalone version have this same problem.
It also looks like my Nivida Audio driver is new as of today 2/2.  I noticed when looking in Add/Remove programs.
Does anyone have any answers?  Obviously, would like to use Office 2013, but cannot deal the the BSOD. 
Ideas on how to fix?

That log recorded about ten seconds of activity before the system shut down.
Uninstall whatever McAfee product has been installed according to its instructions. There is insufficient reason to conclude it is causing any particular behavior but McAfee "anti-virus" products serve no beneficial purpose on a Mac and can only complicate troubleshooting.
Seagate's disk utilities are also unnecessary and have the potential to contribute to problems.
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light will cycle off / on once.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

Similar Messages

  • Error message after installing Office 2013 from DVD

    After i install office 2013 on new Win 8.1 Pro laptop , i can start in control panel mail 32 bit option to configure accounts...
    i found error in event logs:
    Log Name:      Application
    Source:        Application Error
    Date:          2014-06-24 5:20:58 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      PMCHome
    Description:
    Faulting application name: rundll32.exe, version: 6.3.9600.16384, time stamp: 0x52158827
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.16656, time stamp: 0x531812f4
    Exception code: 0xc06d007e
    Fault offset: 0x00012c1a
    Faulting process id: 0x1180
    Faulting application start time: 0x01cf8ff2304d4f6f
    Faulting application path: C:\Windows\SysWOW64\rundll32.exe
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: 6ebd5d06-fbe5-11e3-8263-7c7a9101e4d2
    Faulting package full name: 
    Faulting package-relative application ID: 
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-06-24T21:20:58.000000000Z" />
        <EventRecordID>1851</EventRecordID>
        <Channel>Application</Channel>
        <Computer>PMCHome</Computer>
        <Security />
      </System>
      <EventData>
        <Data>rundll32.exe</Data>
        <Data>6.3.9600.16384</Data>
        <Data>52158827</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.3.9600.16656</Data>
        <Data>531812f4</Data>
        <Data>c06d007e</Data>
        <Data>00012c1a</Data>
        <Data>1180</Data>
        <Data>01cf8ff2304d4f6f</Data>
        <Data>C:\Windows\SysWOW64\rundll32.exe</Data>
        <Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
        <Data>6ebd5d06-fbe5-11e3-8263-7c7a9101e4d2</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>
    Can some answer why?
    Fresh install, no errors in install at all
    Regards

    Hi,
    Rundll32.exe is responsible for calling Windows DLL (or Dynamic Link Library) files and loading them into your PC's memory.
    Usually the rundll32.exe Application error is not a straight forward error. There are lots of possible reasons for this error, includes a failed or incorrect installation or uninstallation of any softwares, which might have left erroneous Windows registry
    entries.
    Tracking down the exact issue can take lots of investigation. The severity of this error really depends, if everything works well for you, you can just ignore it. However, if you want to correct this, try below steps:
    Since you notice this error right after you installed Office 2013, try to remove and re-install it using default setting.
    Reboot your computer, many programs require a reboot for successful installation.
    Try to update your computer drivers. This is usually the cause of lots of .dll file error.
    Try to run the System File Checker tool (SFC.exe) to correct any incorrect system file. It is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files:
    http://support.microsoft.com/kb/929833/en-us
    Hope this helps.
    Thanks,
    Ethan Hua CHN
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • My late 2013 13" MBP Retina does not mirror over airplay with out significant lag, unusable when trying to playback video

    I have the newest airport extreme (AC), the latest Apple TV, and a late 2013 13" MBP retina and I am un-able to mirror over airplay.. it is virtually un-usable.... Is there anything I can do to fix this? You'd think with all the newest/best things I'd have no issues..t
    I have lagging sound, significant delay in displays, dropped frames, and sometimes complete un-responsiveness.

    Lag is typically caused by network interference. You can verify by going to istumbler.net

  • Installed Office 2013 home and Business and its prompting activation for Office 2013 standard

    Dear Friends,
    Previously i got a trial version of Office 2013 stadard version on my PC and later on i purchased Office home and business version, i uninstalled standard version restarted the PC and installed Office 2013 home and Business OEM pack and activated the prduct.
    Now while i am opening any  office product like Excel or Word while checking for activation information there its showing me both the versions of office, Office 2013 standard (activation required) and office 2013 Home and business activated. Now my question
    is why that office standard 2013 is still showing in my activation page where as the same version was unable to find in my control panel programs and features. please help me out to get rid of this issue.
    Thanks in Advance

    Hi,
    Maybe you didn't remove the the Standard version completely, I suggest you uninstall Office using the Fix it tool:
    Click this Fix it.
    Or we can uninstall Office 2013 manually, the steps are long and depend on your installation method, please refer to this article below:
    Manually uninstall Office 2013 or Office 365
    Note   Before you start, you need to know removing Office manually is a long, complex process and might require that you reinstall the operating system if certain steps are done incorrectly.
    After the uninstall, install the version you need to check the result.
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • I can't install Office 2011 on my retina MBP. Any ideas?

    I can't install Office 2011 on my retina MBP. Any ideas?

    It's a Retina MBP that has no aftermarket software on it. I'm trying to install Office 2011 from the install DVD. The message (unhelpfully), at what one hopes is the end of the install says that there has been an error and the install has failed. I have disabled the privacy setting to allow the MBP to accept installs from "anywhere" to no avail.
    The disc goes in fine and the process starts but ends with a install failed message.

  • Unable to Install Office 2013 Pro and I get returned message "Couldn't Install We're sorry, we had a problem installing your office programs"

    I purchased 40 licenses of Office 2013 Pro from a vendor in the US and received 40 product keys along with the URL to download the software - 1 for each pc activation codes.  I have done a few and were all successful.  I am now trying
    install on 2 other pcs and I am having real difficulty and getting error message each time I try to install.  I am able to download the installer and copied to my desktop and when I double click to execute it, it gives me the option to run on the next
    screen.  I click on run then it gives me the message " do you want to allow the program to make changes to this computer".  When I press YES, nothing happens and minutes later, I get the flwg message everytime, "Couldn't
    install"  "We're sorry, we had a problem installing your office programs.  Is your internet connection working?  Do you have enough free space on your main hard drive?  Please try installing again after you've checked the above. 
    Go online for additional help.
    I have lots of space and my pc is Win 7 64 bit new machine.  I have connection to internet and I was able to get the others done.  What is the problem here and I have been trying to work late night hours to try to install the program and I am unable
    to successfully get it to work.  I receive the same message every time and I followed all the recommended troubleshoot steps I found on the internet.  Someone please help.  I have to install all for all the PCs we have for our organization. 
    Please respond because I am really stuck.
    Gabe

    Hi Gabe,
    First, please check the suggestion above is helpful. I also suggest you removing all version of Office and re-install Office 2013.
    We can try to run the application as an administrator and check if it works.
     1. Right click the shortcut of the application or the main application.
     2. Select properties.
     3. Select compatibility tab and select "Run this program as an administrator."
    If there is anything I can do for you about this issue, don't hesitate to tell me.
    Best regards,
    Greta Ge
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • How to uninstall Office 2010 32 bit and install Office 2013 64 bit

    Hi Everyone,
    I am rather new to SCCM.  I have setup a SCCM 2012 SP1 system.  I am now trying to setup an Application where it will install Office 2013 64 bit.  Everything seemed to go smoothly until I tried testing it.  I received an error that I
    cannot install the 64 bit version of Office 2013 because Office 2010 32 bit is already installed.
    I tried to modify the MSP where it will uninstall Office 2010 before installing Office 2013 but apparently as soon as it starts it checks for the 32 bit installation and exits when it finds it.
    Could someone give me a detailed solution (since I am new to SCCM)?
    Ken

    While referring to older versions of office I think this link may apply: http://social.technet.microsoft.com/Forums/en-US/f255e17d-4e1f-4231-8a88-d63f41c83c52/how-to-automatcally-uninstall-office-2007-32-bit-for-installation-of-office-2010-64-bit?forum=officesetupdeployprevious
    Also you might create an office 2010 package, with an uninstall program that removes it.
    Then in your office 2013 package make the uninstall for 2010 to be run first. 

  • Office Add-In Not Working After Installing Office 2013

    I just installed Office 2013 on my Windows 7 Pro desktop with Acrobat X Pro installed and all of the Office Add-In's went away.  I find them very useful and would like to know how I can get them working again. Thanks.

    I wonder why Acrobat X is not compatible with Office 2013. Acrobat X was released late 2010, Office 2013 ca. two years later.
    I think you answered your own question.
    I don't want to buy an update to Acrobat XI for compatibility reasons only.
    While you may not want to buy an upgrade for compatibility reasons, this is one of the main reasons why people do pay for upgrades. After all, you paid for Office 2013! Does this mean that only Microsoft should get money for software, everyone one else should run around to support their incompatible changes for nothing?
    I just want that I can call the PDFmaker out of my Office applications. What is the problem?
    Isn't it clear?
    (Not an Adobe reply)

  • Cannot install Office 2013 during task seqeunce after installing R2

    Hi,
    Since we installed SCCM 2012 R2, I have not been able to install Office in my baseline captures using a task sequence (64-bit OS). Ronni Pederson suggested using an Application rather than a Package but in his example, the application is being pushed rather
    than deployed during OSD. Either way, his solution doesn't work for me. Office 2013 does install on my Windows 7 SP1 32-bit capture without any errors (same package).
    I saw another suggestion that recommended using a wrapper script in a package. When I tried this, I used Task Manager to verify that application was installing and I could see msiexec running. After about 10 minutes, SCCM seems to be waiting for feedback
    from the application which never happens. The task sequence fails and I can see log messages stating that it's Waiting for job status. It repeats this message for about 20 minutes and then fails. The wrapper script seems to have the best results but still
    doesn't install Office without errors. When I logged in as administrator, I could see that Office looks to be installed. I tried launching a few of the apps and they are working so I don't really understand why this installation doesn't work properly.
    Prior to installing R2 on SCCM 2012, this was not a problem. I installed Office 2013 via my capture task sequences many times without any problems. The only thing I can find through research is to use an Application object or use a Package object with a
    wrapper script. I couldn't find any other suggestions.
    Does anybody have any other ideas?
    Thanks,
    Rob

    Before I can name any ideas, I need to know what's going wrong. Did you follow all the log files? I would start by looking at the installation log files of Office (%windir%\Temp) and see if it's indeed ending successful. If it does then continue to the
    ConfigMgr log files (App*.log for application, or exempt.log for package).
    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

  • We can't install Office 2013 64-bit on a Win 7 PC that had a 32-bit version of Office

    We have a development PC running Windows 7 64-bit. This PC has been around for a while, and way back had various 32-bit versions of Office installed, starting with Office 2003 through 2010. Those versions were uninstalled and Office 2013 Pro
    Plus 32-bit was the latest version installed. That version was uninstalled using Revo Uninstaller then the registry was cleaned using JV16 to make sure leftover junk from the prior 32 bit version(s) was removed so we could install Office 2013 x64
    Pro Plus, which we now need for testing. It won't install because the installer sees something left over from the prior 32 bit version(s). We can't wipe the PC and start over; it has special sensor hardware and software that we can't move to a different PC
    and we're on a tight timeline. We searched the registry and the Program Files (x86) folder and subfolders for anything left over from Office without any luck. The error message reads:
    We can't install the 64-bit version of Office because we found the following 32-bit
    programs on your PC:
    Please uninstall all 32-bit Office programs, then try reinstalling 64-bit Office.
    Note that the error message doesn't list the name(s) of any "32-bit programs on your PC" in the error message.
    Anybody have an idea how to force an installation of 64-bit Office 2013 Pro Plus?
    Web Developer

    2739501 - 2013 Method 1 or 3
    http://support.microsoft.com/kb/290301
     2010 Method
    2,3 or 4
    http://support.microsoft.com/kb/928218/ 
    2007 Method 2,3 or 4
    http://support.microsoft.com/kb/2639197 
    2003  Method 2,3 or 4
    these tips will help you clean ALL of the bits and pieces of various Office versions you mentioned.
    It is not just Office, there are a few other 32 bit MS applications that may block 64 bit installations:
    Blocking and nonblocking Office applications in 64-bit installations
    If 32-bit Office applications are installed on a computer, a 64-bit Office 2010 installation is blocked by default. The following section (Applications that block a 64-bit
    Office 2010 installation) lists the applications that block a 64-bit Office 2010 installation. The next section (Applications that do not block a 64-bit Office 2010
    installation) lists exceptions; that is, applications that do not block the installation. In such cases, installation of 64-bit Office proceeds even if the listed 32-bit applications are installed on the computer.
    Applications that block a 64-bit Office 2010 installation
    The following applications block a 64-bit Office 2010 installation:
    Microsoft Office Excel Viewer
    Access database engine of Microsoft Access 2010
    Microsoft Office 2010 (Click-to-run)
    Compatibility Pack for the 2007 Office system
    Applications that do not block a 64-bit Office 2010 installation
    The following applications do not block a 64-bit Office 2010 installation:
    Microsoft Visual Studio Web Authoring Component 2007
    2007 Microsoft Office system 64-bit components
    Microsoft Office 2010 (OEM pre-installation)
    Microsoft Office 2003 Web Components
    Expressions Web Designer
    Microsoft Office XP Web Components
    Microsoft Expression Web 1
    Microsoft Expression Web 1 Language Packs
    Microsoft Expression Web 2
    Microsoft Expression Web 2 Language Packs
    Visual Basic for Applications 6.4 SDK
    Visual Basic for Applications 6.4 SDK International Components

  • Mail x64 Control Panel Broken, Can't Install Office 2013 SP1 to Fix It - HELP NEEDED

    I have the dreaded broken Mail x64 Control Panel that doesn't work after installing Office 2013 Home and Business on a Windows 8.1 Pro computer.  This was a fresh installation, yet Microsoft still has an ancient disk image on their Office.com website
    for download.  The version is 15.0.4433.1507.  It's from 2012!  I don't understand the purpose of having people download something if you are not even going to keep it up to date, and have them download programs which you know are broken. 
    Strike 1.
    Another thread said to update Office 2013.  Easier said than done.  Windows Update won't do it, even if Windows Update is manually told to search for updates.  Strike 2.
    Another thread said to disable updates inside an office program (File, Account, Update Options).  Then Enable it, and updating should start immediately.  Nope.  Strike 3.
    Same thread said if the above didn't work, to go to Uninstall Programs, and run a Repair of Office 2013.  Did that, and then it wanted the Product Key again.  Gave it the product key, it put a green check mark next to it signifying it was good,
    and then when I clicked next, it said it couldn't activate it.  I clicked the Repair button, and the program closed.  Strike 4.
    I uninstalled, and reinstalled Office 2013.  I downloaded the Office 2013 Service Pack 1 x64, and ran it.  It gives the error message "There are no products affected by this package installed on the system".  How could that be? 
    Article ID 2850036 says specifically that it applies to "Microsoft Office Home and Business 2013".  Since when can't you install Service Packs? Strike 5.
    Anyone have any ideas?
    Michael

    Hi Michael,
    The issue may occur if the registry entries are corrupted or missing. Usually, repair the Office suite from control panel can fix the issue.
    For your case, I would suggest you to run Microsoft Fix It tool (or follow the
    manual steps listed in follow article
    ) to uninstall Office 2013 completely from your computer, then do a re-installation and verify the result:
    http://support.microsoft.com/kb/2739501/en-us
    If you are able to login to
    www.office.com/myaccount, then you can get the latest Office installation file there.
    More reference: http://support.microsoft.com/kb/2808266/en-us
    Sorry for the inconvenience. Please have a try and feel free to post back.
    Thanks,
    Ethan Hua CHN
    TechNet Community Support

  • Snipping Tool stopping working after installing Office 2013 Pro (32 bit) on Win 7 Pro 64bit - help?

    Have been looking at many forums to fix this:
    ran SFC - no errors
    rebooted multiple times
    all Windows Updates are current
    don't want to disable antivirus, as some have suggested
    Uploaded a registry fix, which several have suggested - no soap
    Note:
    all other features of this PC work great - zero issues.
    the issue starting right after installing Office 2013 Pro - 32bit.  It runs fine.
    "Paint" runs fine.  "Print Screen" works fine - image goes to clipboard, and I can paste anywhere.
    get the standard message everyone posts in forums: 
    "The Snipping Tool is not working on your computer right now. Restart your computer, and then try again. If the problem persists, contact your system administrator."
    Have tried other free third-party tools, and they are cumbersome, and I love the MS Snipping Tool.
    Advice?  Tips?
    Thanks,  
    Dave
    DavidLum

    Hi,
    Import this key back into the registry, log off and back on to check if it works.
    Windows Registry Editor Version 5.00
    [HKEY_CLASSES_ROOT\AppID\{7F429620-16D1-471E-A81A-114992148034}]
    @="wisptis"
    "RunAs"="Interactive User"
    "LaunchPermission"=hex:01,00,14,80,64,00,00,00,74,00,00,00,14,00,00,00,30,00,\
      00,00,02,00,1c,00,01,00,00,00,11,00,14,00,04,00,00,00,01,01,00,00,00,00,00,\
      10,00,10,00,00,02,00,34,00,02,00,00,00,00,00,18,00,1f,00,00,00,01,02,00,00,\
      00,00,00,05,20,00,00,00,20,02,00,00,00,00,14,00,0b,00,00,00,01,01,00,00,00,\
      00,00,01,00,00,00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,\
      00,00,00,00,00,05,20,00,00,00,20,02,00,00
    If problem persists, please refer to another thread discussion with this problem.
    http://social.technet.microsoft.com/Forums/windows/en-US/610ecb85-9aea-472c-8590-b835a0982f68/snipping-tool-fails?forum=itprovistaapps
    Roger Lu
    TechNet Community Support

  • Error when installing office 2013

    Hello,
    when installing office 2013 on a machine i receive this error.
    A repair of the registry didn`t fix the issue.
    Anybody with an option?
    Thx

    Hi,
    If you have installed Office before, make sure it has been removed completely. Refer to the links below and try the Fix it:
    Office 2010:
    http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx
    Office 2013 and Office 365:
    http://support.microsoft.com/kb/2739501/en-us
    Usually this problem is caused by the damaged registry, we can try to use Windows Installer CleanUp utility to remove the Windows Installer registry settings associated with your products installation.
    You can refer to this kb below, though it's for earlier versions of Office, it still may help:
    http://support.microsoft.com/default.aspx?kbid=304429
    We can also try installing in Windows Clean Boot Mode:
    http://support.microsoft.com/kb/929135
    Regards,
    Melon Chen
    TechNet Community Support

  • Cannot install Office 2013: Microsoft Setup Bootstrapper has stopped working

    I have been trying to install Office 2013 and get this error. Microsoft Setup Bootstrapper has stopped working. Full details are below.
    The version of office I am installing is
    en office professional plus 2013 with sp1 x86 and x64
    The error log shows:
    2014/11/04 16:10:55:382::[7440] Cannot start standalone OSE. from <path>\en_office_professional_plus_2013_with_sp1_x86_and_x64_dvd_3928186\x86\proplusr.ww\ose.exe. Error code: 0x80070102
    2014/11/04 16:10:55:382::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[4744] WER element [P4] is set to value [UnexpectedError]
    2014/11/04 16:10:55:398::[4744] WER element [P7] is set to value [UnexpectedError]
    2014/11/04 16:10:55:398::[4744] WER element [P6] is set to value [Unable to select Source Engine process to start, see debug level logs for detail]
    2014/11/04 16:10:55:398::[4744]  WER element [P6] is converted to [C6F06531]
    2014/11/04 16:10:55:398::[4744] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:413::[4744] Catalyst execution finished: 11/04/2014 16:10:55.  Return code: 30088.  Exception caught: UnexpectedError.
    2014/11/04 16:10:55:413::[4744] PERF: TickCount=4546680 Name=RunSetup Description=End function
    The error window shows:
    [Window Title]
    Microsoft Setup Bootstrapper
    [Main Instruction]
    Microsoft Setup Bootstrapper has stopped working
    [Content]
    Windows can check online for a solution to the problem.
    [V] View problem details  [Check online for a solution and close the program] [Close the program]
    Problem signature:
      Problem Event Name: OfficeClassicSetup
      SETUP EXE VERSION: 15.0.4454.1000
      SETUP DLL NAME: OSETUP.DLL
      SETUP DLL VERSION: 15.0.4569.1503
      ERROR CODE: UnexpectedError
      MSI HRESULT: Unspecified
      ERROR DETAILS: C6F06531
      FIRST ERROR CODE: UnexpectedError
      OS Version: 6.1.7601.2.1.0.256.4
      Locale ID: 2057
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I managed to fix this... here’s what I did:
    I extracted the MSDN ISO to my downloads folder
    I created an office 2013 config file with logging set to verbose and copied it to the x64 installer directory
    I ran the installer and looked in my temp folder (c:\users\rob.henwood\AppData\Local\Temp)
    The log file created said “Cannot detect OSE Service”
    I found the OSE Service in the setup folder from the ISO
    I looked on another machine and found where it is installed then copied the registry settings for the OSE service.
    I restarted the machine and found the Office 64 Source Engine service now existed. I started the service.
    I ran the Office installer again and it all worked OK!
    Steps to fix:
    Create a folder for OSE
    C:\Program Files\Common Files\microsoft shared\Source Engine
    Copy the OSE.exe file to that folder
    Open the OSE.reg file (shown below) and apply the registry settings in that file to your registry
    Restart your machine
    Open services (services.msc) and see that  Office 64 Source Engine is installed
    Start the service
    Try installing Office 2013/Visio 2013.
    OSE.reg:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64]
    "DisplayName"="Office 64 Source Engine"
    "Description"="Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."
    "Type"=dword:00000010
    "Start"=dword:00000003
    "ErrorControl"=dword:00000001
    "ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
      6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6d,00,6f,\
      00,6e,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,4d,00,69,00,63,00,72,00,\
      6f,00,73,00,6f,00,66,00,74,00,20,00,53,00,68,00,61,00,72,00,65,00,64,00,5c,\
      00,53,00,6f,00,75,00,72,00,63,00,65,00,20,00,45,00,6e,00,67,00,69,00,6e,00,\
      65,00,5c,00,4f,00,53,00,45,00,2e,00,45,00,58,00,45,00,22,00,00,00
    "ObjectName"="LocalSystem"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64\Security]
    "Security"=hex:01,00,14,80,8c,00,00,00,98,00,00,00,14,00,00,00,30,00,00,00,02,\
      00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
      00,00,02,00,5c,00,04,00,00,00,00,00,14,00,9d,01,00,00,01,01,00,00,00,00,00,\
      05,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,\
      00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,\
      00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,01,00,00,00,00,\
      00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

  • There comes a ERROR in installing OFFICE 2013

    When i tried to install office 2013 through a valid product key , it answers me that this product key cannot be used in your region. Please tell what should i do about this..........................

    Hi,
    Firstly, you should tell if the software is marked as requiring activation in a specific geographic region. Then you are only permitted to activate this software in the geographic region indicated on the software packaging. You may not be able to activate
    the software outside of that region.
    More information about How to tell - Geographically restricted software:
    http://www.microsoft.com/en-us/howtotell/geoinfo.aspx
    If not, we can activate Office 2013 via phone. The phone activation process will provide you with the appropriate phone number to call.
    Best regards.
    Greta Ge
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

Maybe you are looking for

  • Folder actions no longer works after migration

    The script below was working perfectly on an iMac G4. I use it as a type of print spooler for a DOS application that runs in Dosbox for OS X (also works for OS9 apps). I just send the file to the monitored folder and the script prints the contents an

  • IOS 6 maps on IPhone 4

    Does the 3D fly over work on my iPhone 4 because I just downloaded the iOS 6 software but the new maps doesn't look like it has the 3D on my IPhone 4

  • Asynchronous Web Service Request-Reply Invocation from Service Control

    Hi all I need to invoke a reliable web service call using a Service Control. when trying to make that invocation for an operation that returns data. It gives the following exception. For the methods that marked with @Oneway() annotation in the servic

  • ADF BC: How get IP address?

    I need IP address to take from user and insert in database. I need solution how to take IP address from user`s machine in ADF BC? Thx.

  • Tranports in SAP BW-BPS

    Hi, iam new to BPS. How to do transports in BSAP BW-BPS.