Installed photoshop elements 10 but organizer won't load
installed photoshop elements 10 but organizer won't load. need to restore photos from old computer
Moving this discussion to the Photoshop Elements forum.
Similar Messages
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Photoshop Elements 12 Organizer won't load
PSE 12 Organizer won't load. Only Editor will load. First time using it.
I have the same problem after upgrading to PSE12 about a week ago. I'm running Win7. When I try to open the Organizer, an error message says the catalog is in use by another propbgram. I uninstalled and deactivated PSE11, thinking the Organizers might be in conflict, rebooted, but no luck. Any ideas?
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trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?
Elements 13. Can I update my OS?
Sent from my iPhone -
? Photoshop Elements 8 Organizer won't open on Windows Vista ?
I installed Photoshop Elements 8 onto a Windows Vista computer and registered. The Organizer opened with broken thumbnails throughout and I could not update the thumbnails. Therefore, I closed the Organizer and opened it again, hoping it would clear up. Instead, the Organizer would not open at all, and I've not been able to open the Organizer since.
Despite several Support cases, Tech Support could not help. They said to uninstall Elements and reinstall it, but when I uninstalled, the disc software screen said I must first deactivate my serial # by launching Elements 8 and going to Help > Deactivate.
However, when I launched Elements 8, a screen appeared with a choice of either a free trial or to enter my serial #. I entered my serial # and got a red "X", and it would not accept the serial #. Tech Support said there is nothing wrong with my serial #.
Tech Support then said to download the Trial Version. I did that, but could not open the trial version either!
Message:
"Files in use. Some files that needed to be updated are currently in use."
"The following applications are using files that need tro be updated by this setup.
Close these applications and click Retry to continue.
Organizer - Photoshop Elements"
So it thinks my Organizer is open and using files, and it's not open. I can't get it to open!
I clicked RETRY and got the same message.
I clicked IGNORE and it was installing files, got almost to the end, said "registering product", then said "rolling back action" and started going backwards.
I had uninstalled my Elements 7 software because I intended to now use Elements 8. I decided to reinstall Elements 7 to use that while I was dinking around with version 8, and now it gave me the same message:
the serial # is in error, or is already in use by someone else!
Now I can't use either 7 or 8.
HELP! Does anyone know how to deactivate a serial # when the software has already been uninstalled? Can it be done?Hi Ankush
Thank you for your reply!
Unfortunately, I can't try out your suggestion until next summer, because in early November I moved to my winter home in Florida. I left my Vista computer in Colorado Springs in its sorry state of nonworking Adobe Elements versions 7 and 8. I took the software discs with me.
When I arrived in Florida I bought a new computer. I had left Colorado without being able to deactivate the Elements 8 serial number, so would not be able to use that software disc in Florida. Therefore, I asked Adobe for a refund. (Some of the tech support cases regarding the problem were still open and unanswered.) Adobe replied that the month warrranty had run out so they wouldn't give me a refund. I argued a little, then gave up.
Therefore, I bought a new Elements 8 software program. And the old XP Florida computer contains Elements 7 and I have the disc.
The new problem: I must know how to DEACTIVATE a serial number before I dare install the new Elements 8 softtware, in case anything goes wrong, or in case I have to reinstall Windows 7 for some reason, which would wipe out any 3rd-party software. I also must know how to DEACTIVATE the Elements 7 serial number on my old XP computer so that I can install it on my new computer.
I opened a CHAT session with Adobe and asked how exactly to do this, because their FAQs and other information aren't at all clear. Here's what the tech said to do. Launch Adobe. You will see "Help" on the "toolbar". Click "help" and select "deactivate". Well, all I get when I launch is a Welcome Screen and there is no toolbar with help there. So I thought, maybe he means, open the Organizer or Editor and look for the Help menu. I opened the Organizer, clicked on Help, and there was no deactivate option listed. So I opened the Editor and clicked on Help and there was no deactivate option listed.
I just opened a case with Adobe asking what I have to do to deactivate a serial number. I don't see why they can't explain this.
Have you any idea how this is done? -
After new install of Adobe Photoshop Elements 12 editor will start but just terminates/disappears with no error message. The organizer starts and runs OK Win7/64 with latest maintenance i73770, Nvida GTX 670 16 GB memory. Install log shows no errors. Same thing happened with Adobe Premier Elements 12.
Troubleshoot system errors, freezes | Windows | Adobe software
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Elements 9 organizer won't load on mac
I am running a mac book pro with snow leopard. I have been using elements organizer for about 3 months now. Since yesterday however, every time I try to run the program, it crashes. This happened after running organizer and I had to do a force quit after it froze. When I try to reload it, it crashes at "initializing main interface". I get this long message detailing the problem.
Process: Adobe Elements 9 Organizer [1486]
Path: /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
Identifier: com.adobe.ElementsOrganizer9
Version: 9.0.2.(20101217.p.9699) (9.0.2)
Code Type: X86 (Native)
Parent Process: launchd [145]
Date/Time: 2011-03-21 09:48:00.616 -0400
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 274094 sec
Crashes Since Last Report: 50
Per-App Interval Since Last Report: 72841 sec
Per-App Crashes Since Last Report: 45
Anonymous UUID: B69500DB-1FBA-443F-A248-465D5ECBB9DE
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.ElementsOrganizer9 0x0040fc1d PtContactBookParserErrorHandler::fatalError(QXmlParseException const&) + 1
1 QtXml 0x0667ba10 QXmlSimpleReaderPrivate::unexpectedEof(bool (QXmlSimpleReaderPrivate::*)(), int) + 192
2 QtXml 0x0668a345 QXmlSimpleReaderPrivate::parseProlog() + 1765
3 QtXml 0x0668be04 QXmlSimpleReaderPrivate::parseBeginOrContinue(int, bool) + 180
4 QtXml 0x0668c2f3 QXmlSimpleReader::parse(QXmlInputSource const*, bool) + 163
5 QtXml 0x06679440 QXmlSimpleReader::parse(QXmlInputSource const&) + 32
6 com.adobe.ElementsOrganizer9 0x0049f1be PtContactBook::load() + 340
7 com.adobe.ElementsOrganizer9 0x0050bf74 PtEmailCompose::slotBuildShares() + 264
8 com.adobe.ElementsOrganizer9 0x0050f04c PtEmailCompose::PtEmailCompose(QWidget*, PtEmailPanelView*, bool, bool, QString const&, bool) + 6548
9 com.adobe.ElementsOrganizer9 0x00533636 PtEmailPanelView::PtEmailPanelView(QWidget*) + 418
10 com.adobe.ElementsOrganizer9 0x004efa65 PtDesktop::PtDesktop(QWidget*, PtController*, QMenuBar*, QWidget*) + 5471
11 com.adobe.ElementsOrganizer9 0x0058e0cf PtMainWindow::PtMainWindow(PtController*, QWidget*, char const*) + 1781
12 com.adobe.ElementsOrganizer9 0x000408b0 PtController::init(std::pair<QString, QString>) + 2092
13 com.adobe.ElementsOrganizer9 0x00034b54 PtApplication::init() + 10420
14 com.adobe.ElementsOrganizer9 0x000289fa main + 7020
15 com.adobe.ElementsOrganizer9 0x00003cb6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x069df982 kevent + 10
1 libSystem.B.dylib 0x069e009c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x069df559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x069df2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x069ded81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x069dea12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x069defa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.amt.services 0x13d61222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x13d5a204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x13d61288 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x06a12ee5 nanosleep$UNIX2003 + 188
2 com.adobe.ElementsOrganizer9 0x00a25cab ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.ElementsOrganizer9 0x00a0db83 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.ElementsOrganizer9 0x00a25db8 ScObjects::Thread::go(void*) + 168
5 libSystem.B.dylib 0x069e685d _pthread_start + 345
6 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x087f351e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x087deea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x087da873 MPWaitOnQueue + 250
6 AdobeACE 0x034026f1 0x33c8000 + 239345
7 AdobeACE 0x034020ed 0x33c8000 + 237805
8 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x069e685d _pthread_start + 345
10 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x087f351e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x087deea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x087da873 MPWaitOnQueue + 250
6 com.adobe.CameraRaw 0x1899e158 0x1879d000 + 2101592
7 com.adobe.CameraRaw 0x1899da56 0x1879d000 + 2099798
8 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x069e685d _pthread_start + 345
10 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.CameraRaw 0x187e2dca 0x1879d000 + 286154
4 com.adobe.CameraRaw 0x18b08cd4 EntryFM + 894068
5 com.adobe.CameraRaw 0x188a3606 0x1879d000 + 1074694
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x069b914e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x087f0c42 MPWaitOnSemaphore + 125
2 com.adobe.ols.library 0x1945272b OLSSemaphore::Wait(unsigned int) + 271
3 com.adobe.ols.library 0x193ec3f8 OLSExecuteAutomatedTask::ExecuteStateInitialize() + 1040
4 com.adobe.ols.library 0x1940db46 OLSServiceTask::ExecuteInternal() + 1262
5 com.adobe.ols.library 0x194309c9 OLSTask::Execute() + 437
6 com.adobe.ols.library 0x19432640 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1440
7 com.adobe.ols.library 0x1943102b OLSTaskThread::Run() + 27
8 com.adobe.ols.library 0x19453627 OLSThread::ThreadProc(void*) + 29
9 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
10 libSystem.B.dylib 0x069e685d _pthread_start + 345
11 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x069dea12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x069defa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 QtCore 0x05582d36 QWaitCondition::wait(QMutex*, unsigned long) + 278
4 QtNetwork 0x06401446 QHostInfoAgent::run() + 566
5 QtCore 0x05581d6b QThreadPrivate::start(void*) + 187
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x06a25bea __sigwait + 10
1 libSystem.B.dylib 0x06a606d7 sigwait + 24
2 com.adobe.ElementsOrganizer9 0x00944094 PtSignalThread::start() + 48
3 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
4 libSystem.B.dylib 0x069e685d _pthread_start + 345
5 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x009422a7 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x00070001 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x009422a7 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x00070001 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 14: com.apple.CFSocket.private
0 libSystem.B.dylib 0x069d80c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x06d25c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x069e685d _pthread_start + 345
3 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x069b90fa mach_msg_trap + 10
1 libSystem.B.dylib 0x069b9867 mach_msg + 68
2 ...ia.Flash Player.authplaylib 0x19b1163e ExternalPlayer_Initialize + 1865604
3 libSystem.B.dylib 0x069e685d _pthread_start + 345
4 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x1993dba6 0x19656000 + 3046310
4 ...ia.Flash Player.authplaylib 0x1995ff81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x1993df98 0x19656000 + 3047320
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x1993dba6 0x19656000 + 3046310
4 ...ia.Flash Player.authplaylib 0x1995ff81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x1993df98 0x19656000 + 3047320
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffe24c ebx: 0x0667ae71 ecx: 0x00000001 edx: 0x013ace48
edi: 0x11bb9800 esi: 0xbfffdff8 ebp: 0xbfffe018 esp: 0xbfffdfb8
ss: 0x0000001f efl: 0x00010202 eip: 0x0040fc1d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x066815e0
Binary Images:
0x1000 - 0x10d4fff +com.adobe.ElementsOrganizer9 9.0.2.(20101217.p.9699) (9.0.2) <A0489F88-C705-7C62-FE59-8A8EECB2DFD1> /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
0x1ab0000 - 0x1b65fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x1bab000 - 0x1bd1fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x1be0000 - 0x1be0ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x1be3000 - 0x2217feb +AdobePDFL ??? (???) <FE54E313-3DE6-9491-DDBF-92F3D0CC5AE4> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2343000 - 0x2343ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x2346000 - 0x3089fff +com.adobe.psl AdobePSL 12.0.0.7524 (12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x33c8000 - 0x34dcfff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x34ff000 - 0x380eff7 +AdobeAGM ??? (???) <202752CE-8950-5114-DD17-D5B087297A1F> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x38c4000 - 0x38dffff +AdobeBIB ??? (???) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x38e9000 - 0x3bdbff7 +AdobeCoolType ??? (???) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3c63000 - 0x3cceffb +com.adobe.amtlib amtlib 3.5.0.22 (3.5.0.22) <5F1923C1-CACB-1A7F-261D-580C26E50429> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x3ce5000 - 0x3d7dfff +com.adobe.AdobeExtendScript ExtendScript 4.1.23 (4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScrip t
0x3ddc000 - 0x3e6aff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.1) <3B009A65-E429-12D2-A923-D26BA8425BF7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x3ead000 - 0x3f05ff7 +AdobeXMP ??? (???) <81804842-72EB-80EC-0A9E-72368BC14C14> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x3f14000 - 0x3fa0fef +AdobeXMPFiles ??? (???) <03DDE52B-E9AB-EFDD-CA13-C8DF1DB345D0> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x3fd7000 - 0x4047feb +com.adobe.adobe_caps adobe_caps 3.5.4.0 (3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x4052000 - 0x4075ff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Shar edExpat
0x4087000 - 0x40a8ff7 +AdobeBIBUtils ??? (???) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x40b4000 - 0x40c2ff7 com.apple.opengl 1.6.12 (1.6.12) <9F13B279-F289-18AC-5D86-DCD52BAF087D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x40ca000 - 0x4127ff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x4147000 - 0x4546fe7 +BreezeDB ??? (???) <6C98047B-531D-B244-AAFD-7C22794A8ABF> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/BreezeDB.framework/Versions/A/BreezeDB
0x490d000 - 0x49c1fe3 +BreezePreprocess ??? (???) <A9F4DCE1-A993-C83E-5CB8-BA6704ADC46F> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/BreezePreprocess.framework/Versions/A/BreezePreprocess
0x4ad8000 - 0x4bcbfe7 +BreezeRecognition ??? (???) <20F5C078-3BAE-43AA-3CF9-F1C77F5FAF9E> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/BreezeRecognition.framework/Versions/A/BreezeRecognitio n
0x4dda000 - 0x4dfcff3 +CognitecRecognizer ??? (???) <E4027B48-770A-9BB9-17A6-B27D67BCD59E> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/CognitecRecognizer.framework/Versions/A/CognitecRecogni zer
0x4e28000 - 0x4ecdffb +FaceDetector ??? (???) <1275F007-B8A7-CA23-8F89-570E182FCBA8> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/FaceDetector.framework/Versions/A/FaceDetector
0x4fec000 - 0x5087fff +FaceTracker ??? (???) <73185DAE-21EE-F1F5-4C09-FA46463A7FE6> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/FaceTracker.framework/Versions/A/FaceTracker
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Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.27f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: ExpCard Adpt, 0x0781 (SanDisk Corporation), 0xb6d0, 0xfa300000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0231, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
I have already looked on previous threads concerning the same problem and have tried to do several things including
- uninstall and reinstalling the software
- running the elements on OS safemode
- running elements from a different user account
- repair permission on the hard drive
- repair catalog
- removed both com.adobe.ElementsOrganizer9.plist and com.Adobe.Elements Organizer.9.0.plist
The day before the crash, I upgraded to iphoto '11 from 'iphoto 08, so I could import my iphoto catalog into my elements catalog. As a result, the size of the catalog grew but I don't if that has anything to do with this problem. I have also tried to create a new catalog when opening organizer and pressing the <Shift>, <Option> and <Command> keys. However the program still will not load even with a new catalog. Does any one have any further suggestions on how I could get elements organizer to run again from my computer? Thanks.Trying renaming your contacts.xml file. To access the file, you need to go - Macintosh HD/Library/Application Support/adobe/elements organizer/organizer/settings I just named it "renamedfile.xml". A new contacts file will appear after you reopen the program.
I've had this problem a few times and renamed this file (after a support person from Adobe told me to the first time). It opens after I remaned it.
The contacts function of the organizer doesn't seem to be a stable. It always deletes entries that I want to add in.
Hope this helps -
Photoshop Elements 9 Organizer does not load
I have Photoshop Element 9.0 and I am about to give up. This is the eighth or nine time that after a few weeks, My Organizer stops loading. Whe I start the application, first the Welcome screen comes up, if I click on Organizer, magic happens: no message nothing the application just disappears from the screen. I have reinstalled Photoshop Elements 9.0, after escalating through support, they told me to uninstall (which I have sone many times) and manually remove all the registry entries related to Photoshop and do a clean boot and reinstall, I have done this several times, every time the program will work for a few weeks (but only if I remove all the registry entries). This is time consuming and the problem reappears. I followed one of the suggestion on the forum to by pass the welcome screen and run directly PhotoshopElementsOrganizer.exe, but this results in the same problem the file will not run. Does anybody have a suggestion short of buying a different software?
Ken,
I went through these steps, I got the message "nothing to repair", I clicked repair anyway, than optimized. However, when I tried to open the Catalog, same thing happens: the screen shows up with the hour glass for a few second then the program just disappears from the screen. Do you have any other suggestion?
Thanks
Marcel -
Photoshop Elements 10 Organizer won't open or crashes shortly after opening
Every time I open Photoshop Elements Organizer it either crashes before opening or very soon after. I am able to use the editor, but not the organizer. I ahve removed all older versions, disabled my anti-virus software, and have uninstalled and reinstalled the program several times with no luck. I have a Dell Laptop with windows 7 - 64 bit operating system and dual quad processor. I have used several versions of Elements and have never had this problem before. The last version that I had installed and worked was version 8.
The first thing to do is start with a new, empty catalog:
Hold down your Ctrl+Shift keys when launching the Organizer to get to the Catalog Manager. Create a new catalog, naming it something completely different, and the Organizer will use that to open.
If the Organizer opens OK with that empty catalog, you can use File...Catalog Manager to highlight your old catalog and hit the "Repair", then the "Optimize" buttons. Then open your old catalog.
Ken -
Photoshop Elements 7-Organizer won't open
Photoshop Elements 7 was working fine, then I tried to download pictures to print using the Share feature. It froze. I rebooted, and since then have been unable to open the Organizer either from the welcome window or from within Edit or Share. From the Welcome Screen, it starts loading but gets hung up at "Initialize Plug-in."
I tried opening it going through c:\programfile\adobe\photoshopelements6.0\photoshopelementsorganizer.exe No luck with that either.
Is my only option to uninstall and reinstall the program?
And what happens to all my albums when I do reinstall? Do I lose all the albums that I had previously edited? (No, they are not backed up-thought they were, but discovered otherwise when I tried to retrieve them.
ThanksYou're still looking at the wrong folder. In the tech note:
http://kb2.adobe.com/cps/408/kb408913.html
step 2 refers to the following folder for XP:
C:\Documents and Settings\[your user name]\Application Data\Adobe\Online Services
You substitute your user name for [your user name]. Your user name is the account name you use to log into Windows; e.g. I log into Windows with the user name "ellis", so the folder to navigate to would be:
C:\Documents and Settings\ellis\Application Data\Adobe\Online Services
Also, the note in step 2 says to make sure that you can view hidden files in Windows Explorer, but the link provided no longer works. Here's the correct link:
http://kb2.adobe.com/cps/404/kb404856.html
Once you've completed step 2, proceed to step 3 to delete the indicated subfolder. -
Photoshop Elements 13 editor won't load
With no warning, I suddenly can't load the Photoshop Elements 13 photo editor. I can open the organizer, but nothing happens when I try to open the editor. I've tried to open directly and I've tried to open from within the Organizer. Nothing happens, No error messages, no nothing.
What could this be? It was fine two days ago.You may want to try the workarounds shared at: http://psekb.blogspot.in/2013/04/pse-editor-is-not-launching-windows.html#more
Regards,
vaishali -
Photoshop Elements 8 Editor won't load
I sucessfully downloaded PSE8 Trial onto Vista 64
I click on editor, check trial, click next....
"Photoshop Elements Editor has stopped working"
A problem caused the program to stop working correctly.
Windows will close the program and nitify you if a solution is availuable.
Funny thing is Organize loads and works fine
Turned off TrendMicro Virus and still no joy....
Please helpSee if the changing the default printer to a file-only printer helps, as described in solution 3:
http://kb2.adobe.com/cps/402/kb402704.html
If that doesn't help, try reinstalling with anti-virus completely disabled while you install. And if that doesn't help, I recommend working methodically through these troubleshooting steps:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Editor_cra shes -
Adobe Photoshop Elements 12 Organizer does not load- why?
I just installed Elements 12 on a machine running Windows 8.1. Organizer will not load no matter what I do. How do I make this program work?
Hi,
Unless you overrode the defaults when installing PSE 10 and PSE 12, that shouldn't be the problem. I have installed PSE 11 and then PSE 12 on my Windows 8 system. My Windows 7 is running versions 8, 9, 10, 11 & 12 all quite happily.
Since you say the problem started in PSE 10, I am suspecting a problem with your catalog - more later.
When you load the editor, go to the Help menu - have you completed the Adobe Id Profile? Is there a Sign in or a Sign out option? - The Sign out would indicate that you are already signed in. Is this the sign in that freezes on your system?
Now, back to a possible catalog problem. Try holding down the shift key when you select organizer from the welcome screen and keep it held down until the organizer loads. It should take you to the Catalog Manager - now release the shift key. Click on the New button to create a new, empty catalog and give it a name like Test Temp. If the organizer still fails to load the problem is probably to do with the installation. If the new catalog allows the organizer to load then we will have to try and repair your catalog.
Brian -
Problems with photoshop elements 11 - effects won´t load
I have problems: when I want to use effects, the stiles and effects on the sidebar won´t load. I ve reinstalled photoshop three times now, it works a day or two and than the same problem occurs. (I ve bought the program for download on amazon). Has anybody an idea, whats wrong? (I´m german, sorry for my english)
Thank you
Message was edited by: c.furtmannYou need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
Mac download (.dmg file) click here DNG Converter 8.4
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial -
Photoshop Elements 10 Organizer Won't Launch Anymore
What is happening here? I tried to work wround the launch program by creating a shortcut directly to the Organizer, but that didn't help. I have no issues getting to the Editor... It's only the organizer that's an issue.
I tried uninstalling and re-installing the software, but that did no good, either.
Can someone direct me to more suggestions? I've seen this issue pop up, but I don't see that anyone has resolved it.The following blog refers to various articles for problems in launching application:-
http://psekb.blogspot.in/2013/03/all-posts-available-on-this-blog.html -
Photoshop Elements 11, Organize won't launch.
Having attempted to install Elements 11 from a purchased copy twice now on my 27" iMac running OSX.7.5, I have the problem that Organize starts to launch, then quits unexpectedly whenever I try.
Edit works fine, I have tried opening Organize from the Edit bar, but still nothing. No problems or issues are shown during the installation process, what should I try next?Try to reset the preferences of organizer, to do so try the following steps:
Open PSE just to the Welcome Screen and press Cmd + Opt + Shift and keep pressing.
Click on "Organize" from the Welcome Screen but keep pressing the keyboard keys - don't let up.
You will get a little dialog box asking if you want to delete the settings file. Click "Yes." You can let go of the keyboard keys now.
This will recreate the preferences, now check is the organizer working or not.
Thanks
Harshit yadav
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