Installed photoshop elements tried to convert catalog from version 10 i lost all albums from version

i installed version 11 of photoshop elements i attempted to restore catalog from version 10 when i did this i lost all my albums from version 10 i only have one album in version 11

Moved to Photoshop Elements

Similar Messages

  • I want to install Photoshop elements 11 onto a new computer but have lost my activation code

    I have a new pc and want to install my photoshop elemets onto it but have lost my activation code.  Tried searching on Adobe, but I did not register the product.  How can I retrieve it?

    You can check you Adobe account online to see if the serial number is registered under your account.  If not then your only option will likely be to contact Adobe Support directly thru chat to see if they can provide you with a/the serial number. For them to do so will require you being able to prove ownership.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • "Failed to initialize" error message when installing Photoshop Elements 12

    Hi,
    I kepe getting an error message when trying to install Photoshop elements 12. I have re-downloaded the files multiple times from different places and none work so I know it isn't a corrupted file. Tried a system restart. Tried using support advisor but it found no issues.
    I'm running Mac OS X 10.9 on a 2012 Macbook Pro that meets system requirements.
    Any help is greatly appreciated

    I have gone through the install logs and the error I am getting is 'PIM - Error could not create PIM Common Folder Path'. I have gone to the PDApp folder and it does not have any permissions on it. I have gone to the folder PDApp and it doesn't have any permissions, I'm not sure what to do from here. The PDApp folder is a alias that leads to the Adobe Application Managers folder. Sorry for the font being bold, it wouldn't turn off after pasting the error message.

  • Installed photoshop elements 10 but organizer won't load

    installed photoshop elements 10 but organizer won't load. need to restore photos from old computer

    Moving this discussion to the Photoshop Elements forum.

  • Due to Photoshop Elements 12 Organizer I uninstalled the program.  When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available.  I have tried loading Photoshop Elements 12 from the Adobe web site

    Due to Photoshop Elements 12 Organizer I uninstalled the program.  When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available.  I have tried loading Photoshop Elements 12 from the Adobe web site without success.

    The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load.  I can load the editor from its .exe file but not the organizer.

  • I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded i

    I installed Photoshop Elements 11 on a new computer a month ago. It opened several times until yesterday. I uninstalled it and now am trying to reinstall from the CDs that I own and it will not read the disk. Nothing happens. I had previously downloaded it to my laptop and work computer. How do I install it again?

    You can't run PSE from a USB drive, nor can you transfer PSE to a different computer via a USB drive. PSE must be installed on a computer using the installer program provided by Adobe.

  • Trying to install Photoshop Elements v6 on my Mac from original DVD.

    Trying to install Photoshop Elements v6 on my Mac from original DVD. Error message "Set up error Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance" I had inadvertantly binned the original copy of PSE 6. I have tried to remove the various 'bits and pieces' of PSE 6 but still get error message. Can I reinstall from a Time Machine Backup?
    I really need help with this!

    you can try using time machine and you can check other users experience using your os and pse 6, http://roaringapps.com/apps:table

  • I am trying to install photoshop elements from the shop bought card. After I put in redemption code the yellow line came up with "redemption is not available at the moment". What do I do?  Please help! Many thanks

    I am trying to install photoshop elements from the shop bought card. After I put in redemption code the yellow line came up with "redemption is not available at the moment". What do I do?  Please help! Many thanks

    There's been a few of these today. I think there must be a problem with the redemption server and you probably just need to wait a while and try again.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Adobe starter edition has photo numbers by the picture such as DSCO0283.JPG , where can I find that number on the pictures in PHOTOSHOP ELEMENTS 12--reason being that photoshop elements will not convert my catalog to version 12. If i had that number I cou

    adobe starter edition has photo numbers by the picture such as DSCO0283.JPG , where can I find that number on the pictures in PHOTOSHOP ELEMENTS 12--reason being that photoshop elements will not convert my catalog to version 12. If i had that number I could manually rebuild my collections into the photoshop elements 12, but all that i see in photoshop elements is dates and i have multiple pictures from the same dates. HELP! I

    finally getting back to this project---adobe starter edition 3.2 is on a windows XP computer
    ADOBE PHOTOSHOP ELEMENTS 12 is on our Windows 8.1 computer.
    error messages--- had to give up trying to convert---I copied all our pictures to our windows 7 laptop and I installed adobe photoshop elements 12 (my bought program)
    I wanted to try to convert there first. also I copied our catalog to this computer also. Everything was working fine I could see the collections just as they where on the XP computer.
    then I tried to convert on the laptop. I believe the error said something about corrupt file, so I gave up that day. Next day I tried to open ADOBE STARTER EDITION 3.2  and it wanted an unlock code, no such code exists. and my copy of Elements 12 turned into a trial version which has expired. So I am a little hesitant to try to convert on the XP  computer and mess up the existing catalog,
    unless there is a fool proof way. I have tried manually making collections/ albums on Windows 8.1 and PHOTOSHOP ELEMENTS 12  and coping pictures into the new albums. sloooow!!
    I probably have about 4500 pictures and 150 collections/ albums to go. So any suggestions would be appreciated.

  • I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway inst

    I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway installing PSE-10 or uninstalling it. If I send the  PDF file that has been automatically converted to a PSE-10 the person I send the file to can not open it because they do not have PSE-10. What can I do to stop PSE-10 from converting my PDF files? Don't tell me to upgrade PSE-10 I tried their on-line program and  it is too advance for a hobby photographer like myself and their Help Desk is impossible to reach.

    Hi,
    Can you please share the logs?
    You can use the Adobe  Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
    Thanks,
    Shikha

  • I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to u

    I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

    You are allowed to have two activated installations.  If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?).  Talk to Adobe support thru chat.  They might be able to resolve this with you:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?

    trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?

    Elements 13. Can I update my OS?
    Sent from my iPhone

  • Why am I getting an invalid serial number response when trying to install Photoshop Elements 10 on my new Windows 8.1 PC. It worked perfectly well on old now defunct Windows Vista PC

    i'm not able to install Photoshop Elements 10 on my new PC. I'm told the serial number is invalid. Why? It has 24 digits separated into 4 digits at a time by hyphens. Am I typing it wrongly?

    i just had same issue.  never installed on old pc which is a window 7 convert from xp.  Now installing on laptop dell win 8, would not accept number. so i decided to install on the win 7 old pc (which has no firewall security because I'm dumping machine)  and it worked.  So I turned off firewall on win 8 machine and it worked.  I had read that  you should turn off the fire wall.  Try that.  Di

  • I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro.  Why can't I see my scanner (Epson Perfection 3200 Photo) from the File Import menu?

    I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro.  Why can't I see my scanner (Epson Perfection 3200 Photo) from the File>Import menu?

    There was no driver update available (it said my driver was up to date), so I just deleted the scanner and restarted the computer.  when it came up, the scanner had already been added again.  With great anticipation I tried to import from Photoshop...but no luck (scanner was not visible).  I finally ended up calling Epson (had great difficulty in locating a number for support) and they finally told me there is no driver update for OS X 10.10 and I should as a work around use "Image Capture" application.  I tried it, and it works quite well.

  • I'm trying to install Photoshop Elements 10 onto Windows XP sp 3. I'm getting error 1335

    Hi,
    I'm trying to install Photoshop Elements 10 onto a Windows XP sp3 PC. The installer is giving me an error with data13.cab
    Have error checked the hard drive
    Have defragged the hard drive
    Have tried install from internal DVD drive
    Have tried install from network copy of the install DVD (made from a different DVD drive)
    Have tried install logged into Windows as a brand new user account.
    Installer can't get Element_StarFrameCircle.psd, although windows seems happy enough with the cab file.
    Have downloaded trial version from Adobe website but that wouldn't run either (exe file is corrupt, but this is mentioned as a possibility on the web site)
    Any ideas?
    Thanks,
    Stuart

    Stuard_Hubbard I would recommend following the steps listed in Error 1311, 1335, or 2350 "Source file not found...data1.cab" when installing Adobe products | Windows.  The error is indicating there is either a problem with your installation media or the Windows Installer Service installed on your computer.  Please feel free to respond to this thread if you have any questions about the steps listed within the document.

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