Installed Premiere Elements 12 and trial watermark is displayed

I've purchased and Installed Premiere Elements 12 and trial watermark is displayed. I do not have a trial version!
What can I do?
John

John Upham
Could you give us some more details.
1. What are you opening that has the Adobe Watermark
a. a project file (project.prel file) created in the Premiere Elements 12 tryout
or
b. a file representing your Timeline exported to a file in Premiere Elements 12 tryout
2. When you open your Premiere Elements 12 from the desktop icon, are you greeting by a
Premiere Elements 12 tryout dialog that ask License this Project or Continue the Trail?
3. If you open a tryout project in the purchased Premiere Elements 12, does that Adobe Watermark ever
disappear
a. Timeline Menu/Delete Rendered Files
and/or
b. Going to the Adobe Premiere Elements Previews File Folder,  looking for rendered (preview files), and
deleting them at that level
SD project DV AVI
HD project MPEG2.mpeg with a companion .xmp file
4. When you are in the opened project, if you go to Help Menu/, does it give a category for Sign In or Sign Out?
Please review and consider and then we can discuss this further.
Thank you.
ATR

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