Installed Pro 9 and Reader 9 now cannot open pdf from web, but can from an email?

Installed Both Adobe Acrobat 9 professional and reader 9 yesterday on co worker machine. Went to open a pdf attachement in email no problem. Went to web to download and open a pdf and will not let her, giving co worker the error message need reader 8 or 9 to open this document!
have unistalled 9 reader and reinstalled same problem.
So then uninstalled reader 9 and can now open pdf from the web
My machine has both on and no problems.
Thank YOU for your help!!

It may be that you will need to uninstall Reader and Repair Acrobat after the uninstall. Adobe does not recommend the installation of both products. Since you have already done the uninstall and things work fine with just Acrobat, leave things alone as that is the recommended installation.

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