Installed PSE 13 on new computer with PSE 11

I used Laplink PC Mover to move contents of my old computer to a new computer. That included PSE 11. When I tried to open PSE 11, it didn't open. Decided to "upgrade" to PSE 13. I bought and downloaded and installed PSE 13. Organizer in PSE 13 opens, but shows no photos, albums, people, tags, etc. All the pictures transferred. I can find them using explorer. They don't show up in Organizer, and I don't want to lose the tags, captions, etc.
It ought to be easier.
Thanks for your help.
After getting PSE 13 to work, should I or can I remove PSE 11?
Tried chatting with Adobe, but was receiving "we are still assisting other customers, thank you for your patience" for over an hour. Gave up.

Bobh123us a écrit:
Neither Laplink nor Adobe make this clear when moving to a new computer. It should be easier.
There is practically one post every day about the migration process of the catalogs in this forum.
On the other hand, there is a link on the welcome page of the present Elements forum.
But...
It is not mentionned in the faq page. (If Adobe employees browse this discussion...)
The real problem is that it's not a question people ask when learning the program and reading help files and tutorials. Only when they need to migrate.
So what happens when it's time to migrate?
- those with scarce knowledge about computers will ask in this forum or search for solutions on the Web.
- those who are at ease with computers will think they know... and fall into the trap that restoring on a different drive will not work and create disconnected files.
What do you think?

Similar Messages

  • Installing lr on a new computer with existing account

    I'm having trouble installing LR on to my new computer using my existing account. I can only seem to get the trial. Please help

    You have a CC account??

  • My desktop computer crashed and I purchased a new laptop. I was able to salvage the hard drive and files. Can I pull my bookmarks and cookies from the old hard drive and install them on the new computer with FireFox installed?

    I have saved the entire contents of the failing hard drive on an external hard drive. I need to know where the bookmarks and cookie files are loacated and where they need to go on the new system.
    Thank You

    http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile
    Your old Profile is located here in Vista & Win7: <br />
    ''drive'':\Users\''Windows login user name''\AppData\Roaming\Mozilla\Firefox\Profiles\''profile_name''

  • Can I use a 2004 iPOD disk (2Z691-5108-A) to load iTunes to a new computer with Windows 7?

    Can I use a 2004 iPOD disk (2Z691-5108-A) to install iTunes to a new computer with Windows7?

    See also the further information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links.
    tt2

  • How can I install Photoshop Elements 11 on a new computer with Windows 8?

    How can I install Photoshop Elements 11 on my new computer with Windows 8?

    if you follow all 7 steps you can directly download a trial here:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • When trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas

    when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas

    JJMack <[email protected]> wrote:
    =============
    JJMack  created the discussion
    "when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
    To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876

  • I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I do this?

    I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?

    I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
    In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Got new computer with windows 8.1 and installed latest itunes and hooked up nano 5th gen ipod to update music librarie but wont sync what would problem be?

    Got new computer with windows 8.1 and installed latest itunes, went to update music library on my nano 5th gen and plugged in recognized in my library but when it synced , it said sync was complete but did not update at all, then reset the ipod to factory , BIG MISTAKE  plugged in again and it did the same thing except now I have no music on at all it syncs but will not put any music on , previous computer had xp on it, what would the problem be and what would solution be????
    Thanks

    c) unistalled and reinstalled iTunes
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • I have Adobe 5.0, original disk, 6.0 upgrade, original disk, and Adobe CS2. I'd like to install in my new computer with Win.8.1. Can you help?

    I have Adobe 5.0, original disk, 6.0 upgrade, original disk, and Adobe CS2. I'd like to install in my new computer with Win.8.1. Can you help?

    Forget about all the versions you already have (5.0 through to CS2). They will no longer work and the serial numbers are redundant.
    Download the non-activation version of CS2 form the link provided by kglad and use the new non-activation serial number provided at that link. Your existing serial number(s) will no longer work.
    Note: there is no guarantee that CS2 will run well on Win 8.1. Try it and see.

  • How to install Adobe Flash Player plug in on my new computer with Windows 8.

    How can I install Adobe Flash Player which does not have a plug in on my new computer with Windows 8.  The instructions tell me that Flash Player is embedded in my Internet Explorer but all my choices for playig videos say no plug in is installed.

    See: http://forums.adobe.com/thread/885448
    If that fails,
    Download the Adobe Flash Player installer directly by clicking one of the following links.
    Flash Player for ActiveX (Internet Explorer)
    Flash Player Plug-in (All other browsers)

  • Unable to install itunes for new computer with windows 8

    unable to install itunes for new computer with windows 8
    states this app unable to run on this PC

    Hello jgrn76,
    It sounds like you are getting an error stating that the iTunes installer cannot be run on your computer. I would try downloading the 64 bit version of iTunes from here:
    iTunes 11.1.3 for Windows (64-bit)
    http://support.apple.com/kb/DL1615
    If issues persist when trying to install it, I would try running through the steps in the article named:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Otherwise, would you mind elaborating a bit on what the error message says, word for word?
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • I own CS6. I just built a new computer with Win-7. How do I change to the 64 bit version and install on the new computer?

    I own CS6. I just built a new computer with Win-7. How do I change to the 64 bit version and install on the new computer?
    Lance

    download the installation file(s) and activate with your serial number,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.<

  • I get a message "could not initalize scratch disk full" I hae a new computer with Win 8 and I am installing PS 7

    I get a message "could not initalize scratch disk full" I have a new computer with Win 8 and I am installing PS 7. how can I fix the scratch disk problem? Thank you for the help.

    Are you saying that the Installation failed, or that Photoshop has installed but won't open?
    You say Photoshop PS7.  Is that a typo, or do you really mean the version that was released in 2002 and that preceded Photoshop CS?
    http://en.wikipedia.org/wiki/Adobe_Photoshop_version_history#7.0
    If you do indeed mean PS7, then I am afraid that is not compatible with Windows 8.1
    Windows Compatibility Center

  • I installed firefox on my new computer. Since that moment I can't log in anymore with my Wordpress account in Firefox.

    I installed firefox on my new computer.
    Since that moment I can't log in anymore with my Wortdpress-account in Firefox.
    With the explore it works, on other computers firefox also works,
    What do i rong on my new computer ?
    is it an plug-inn i have to install ?

    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    Did this fix your problems? Please report back to us!

  • Install Lightroom on a new computer - error message 2203.database Cannot open database file system error 2147287037. Can anyone help me with this?

    I am trying to install lightroom on a new computer and am getting error message 2203.database Cannot open database file system error 2147287037. Can anyone help me with this?

    This site has some info
    Error 2203 | Install | Creative Suite 4, 5, or 5.5 products or updates

  • New computer with lightroom 5.7 installed old computer has 3.6 installed.The new version has a conflict when trying to read the external harddrives.Old sees it as drive (I) but new sees it as drive(E).When I try to rename external drive it comes up as LaC

    New computer with lightroom 5.7 installed old computer has 3.6 installed.The new version has a conflict when trying to read the external harddrives.Old sees it as drive (I) but new sees it as drive(E).When I try to rename external drive it comes up as LaCie (E) (I) so I cannot get it to change the name for lightroom to read it with all the previous edits-please help all advice appreciated.

    lotta stuff going on.  I'm in the office now and don't expect a client for about 45 minutes.  Want to walk thru this via skype or ichat?  email me directly if you do.  [email protected]
    If not, post back and I'll try and walk thru these things. 
    Also, if you want to email me the project, I'll see if I can open it here. 

Maybe you are looking for