Installed software for Mac Mini and it wont start up

Hi, I got a mac/windows microsoft mouse and the mouse worked when i plugged it in. To get the extra features I installed the software. It said to restart the comp so i did and all I get when it restarts is a blank white screen.
The same thing happens all the time when i turn it on and turn it back on. What is this? How can I reverse this and remove the software? Is there anything that i can do to get my mac to run again?

Start up the Mini in "Safe" mode by holding down the Shift key as soon as you turn on the power and keep it held down until you see the "gear" spinning.
Extra features like the mouse driver won't load in safe mode, so you have a better chance of starting up. Then you can remove the extra software.
There are a couple of ways the mouse driver software might be installed, but try this first:
Apple Menu > System Preferences > Accounts
Then click once on your account name in left panel.
Then click on Login Items tab in right panel.
Then click once on the mouse driver software (if it appears in the list of startup items in the right panel).
Then click on the Minus button to remove it.

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What is best antivirus software for Mac Mini? Recently the Trovi virus was on my computer and I want to make sure it is completely gone.

What is the best antivirus software for Mac Mini? I had thought Mac's were safer from viruses but recently I think the Trovi virus infected my computer, I have taken steps to remove but want to make sure computer is clean.

To learn how to defend yourself from the threat of adware read How to install adware.
There will always be threats to your information security associated with using any Internet - connected communications tool:
You can mitigate those threats by following commonsense practices
Delegating that responsibility to software is an ineffective defense
Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in neglecting point #1 above.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.Such products are very aggressively marketed. They are all scams.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
Illegally obtained software is almost certain to contain malware.
"Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements.
If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iCloud, iTunes, or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Beware spontaneous popups: Safari menu > Preferences > Security > check "Block popup windows".
Popup windows are useful and required for some websites, but unsolicited popups are commonly used to deceive people into installing unwanted software they would never intentionally install.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever receive a popup window indicating that your Mac is infected with some ick or that you won some prize, it is 100% fraudulent. Ignore it.
The same goes for a spontaneously appearing dialog insisting that you upgrade your video player right this instant. Such popups are frequently associated with sites that promise to deliver movies or other copyrighted content "for free".
The more insistent it is that you upgrade or install something, the more likely it is to be a scam. Close the window or tab and forget it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. Most of these attempts are pathetic and are easily recognized, but that hasn't stopped prominent public figures from recently succumbing to this age-old scam.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

How to install software on Mac mini using the dvd drive from an iMac G5

I have a Mac mini but want to install software from cd. Mac mini doesn't have dvd drive. I have iMac G5 with dvd drive. How can I use the iMac to install software on Mac mini.

Click here for information.
(81367)

Can I turn off the monitor for Mac Mini and use it as a music server?

I am in the process of upgrading my PC most likely to a Mac product. With the non-server version of Mac OS X, can I turn off the monitor connected to a Mac Mini and use it as a streaming server? Or I have to get the server version of OS X to do that?

I plan to run Logitech Media Server on the Mac to stream music to players. Each player interacts with the Logitech Media Server to select songs to stream. When I turn on a player, it will wake up the computer from the sleep mode.
Currently, this Logitech Media Server runs on a Windows Vista machine and it will keep the PC from entering sleep mode while playing the songs. After I play the last song, the PC will start the idle count down and then enter into sleep mode.
Do you see any problem with my intended use of a Mac Mini?

I have updated my ipod mini and It wont start anymore! :(

I have installed the new update on my mini and then i follow everything correctly i connect my ipod to a ipod power adapter i did toggle the hold switch on and off and at last press and hold the menu and select button for at least 6 seconds...and it is dead meat....
There is no signs of living thing in my ipod ....
Its killed i have done everything to make it work again but it wont :(*

That is true. you purchase one download only of music/vids/etc.
You can redownload apps only.
Did you update without making sure that you had transferred all purchases from the ipod to itunes? not good.
From the itunes store terms of service:
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
You can try contacting itunes support and asking for an exception. They are under no obligation to allow.

Installing software for MAC 0S X 106.8 and ENVY 7645 all in one printer

Is there a way to download software so that my MAC OS X 10.6.8 and work with my new HP ENVY 7645 all-in-one printer?
If so, please tell me how to do that? Thanks!

Hi,
I afraid not.
The printer is only supported on 10.7 or newer OS versions, as listed within the System Requirements below:
http://support.hp.com/us-en/document/c04353671/
If your Mac support Yosemite you may upgrade your operating system to 10.10 for free:
https://www.apple.com/osx/how-to-upgrade/?
The other option os to replace the printer with another model which is compatible with your operating system.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I installed Office for Mac 2011 and excel doesnt work - product opens but neither new files or existing .xlsx files will open - error in libobjc.A.dylib

Other products in suite work - Word, Powerpoint but excel wont open any files. The error condition is:
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-05-16 21:53:44 +1000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.1.4.111121
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00005f8b
Blame Module Name: MBURibbon
Blame Module Version: 14.1.4.111121
Blame Module Offset: 0x000192d1
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Have tried re-installing office - the installer says its successful. Any helpful suggestions much appreciated.
km22

Thats good to hear..
Not sure if you know about the apple support videos available at http://www.apple.com/findouthow/mac/ to help the change over from windows to mac go as smoothly as possible..

Can I use laptop as an external drive to install software on Mac mini

I am trying to figure out how to install ms office on Mac mini

Yes
You can do it over wifi/network by:
DVD or CD sharing: Using Remote Disc
Or boot the laptop, if it is a Mac, in Target mode and connec the two with a FireWire cable.
How to use and troubleshoot FireWire target disk mode

Updated itunes to use ipad mini and itunes wont start up now?

i have a ipad3 + iphone4 + ipod touch and just brought ipad mini pluged it into itunes then itunes says have to update to use with ipad mini so i updated it like normal restarted pc and now doesnt work try reinstalling and repairing files still didnt work any ideas?

If anyone would like to know how to fix this, I discovered the answer.
I have no idea what IPv6 is and I care not, but apparently now, all of a sudden, Apple makes iTunes talk to Airport Express units using IPv6. However, it didnt bother to make the Airport Express units expect this first, so iTunes can see the Airport Express, but it cant talk to it.
Anyway, I found that you have to manually go into your Mac settings (scary stuff if you are a non technical person like me) and turn off IPv6.
To do this, go to "Finder > Go > Utilities > Terminal"
type
networksetup -setv6off Wi-Fi (hit enter)
Then type
networksetup -setv6off Ethernet (hit enter)
and magically your iTunes will talk to your Airport Express units again.
I presume at some point we will have to undo this as technology moves on and everything uses IPv6, so when that happens go into Terminal again and type
networksetup -setv6automatic Wi-Fi (hit enter)
Then type
networksetup -setv6automatic (hit enter)
Thanks Apple for that.

Blackberry Desktop Software for Mac not updating 9900

Hi,
please could someone assist me in this.
I have a mac running the latest Blackberry Desktop Software for Mac. And a Bold 9900 on 7.0 bundle 1465.
The Blackberry Desktop Software says new update available 7.0.0.1672. So i proceed to update the blackberry. It says installing and reboots. But it still has the old version, and the Blackberry Desktop Software still says new version available. (7.0.0.1672) So im going in a loop.
Any help would be greatly appreciated. Thanks

Hey luckyBB,
Welcome to the BlackBerry Support Community Forums.
I noticed you listed your carrier as T-Mobile UK, this provider does not have the 9900 yet. Can you explain what provider this 9900 is from so I can better assist in getting that bundle of software
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Happy Christmas! I have just got a leapad for my daughter, trying to download software for mac and it says access denied, so can't even install CD to get it started. Any ideas as to why this would be? Thanks

I have just got a leapad for my daughter, trying to download software for macbook pro and it says access denied, so can't even install CD to get it started. Any ideas as to why this would be? Thanks

Try going to System Preferences>Security & Privacy and under the General tab...
...select "Anywhere". Note that you'll need to use an admin account to access these settings.
Merry Christmas,
Clinton

I just had more ram installed in my 2009 mac mini and now there is no audio at all.

Hi all,
I have a late 2009 Mac Mini which I update to mavericks. This was not a great idea. The performance has been aweful since upgrading. I finally looked into adding RAM. I was told by the Genius at my local store to buy RAM on line and bring it back to the store for install. I had the Ram installed today and I am satisfied that things function much faster now.
The problem now is that the computer does not make any noise. I have speakers plugged into the headphone jack but no noise comes out. When the system boots up, there are no beeps or tones audible. The speakers were all working earlier today when I unplugged everything to take the mini to the store. I also plugged the speakers jack into my phone and they work. I was able to connect a bluetooth speaker and play music through it.
I have tried to reset the PRAM but I"m not sure if I was successful. The instructions I have read for PRAM reset say hold keys until second chime is heard. I heard no chimes at all.
I am a novice when it comes to computers but I am good at following detailed instructions.
Any help would be graetly appreciated!

Yes, this was an Apple retail location.
I made an appiontment thinking that they would sell and install the RAM. When I got there, the genius looked up the specs for my mini and said they did not sell what I needed. He explained that the mini was older and out-dated. He looked up the specs on what RAM i needed and suggested that I purchase it elsewhere and bring it back for them to install. He suggested that I purchase a new computer but I couldn't justify spending $600 or more. I am a very light user and would only be wasting money on a newer set up.
It was when I returned that I was informed (by a different tech) that Apple would not be responsible for any damage that might occur during the replacement.
I decided to proceed anyway thinking that an apple tech was less likely to do damage than I was.
After taking it in the back and swapping the chips, he brought it out, plugged it in and proceeded to open a bunch of Ram hogging apps, graphing software, and internet sites. I was happy to see that the performance was greatly improved and the spinning ball was not dominating the system.
After I hooked it back up at home and tried to play some music, I realized that there was no sound.

Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player. Does anyone know how to get around this?

Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player. Does anyone know how to get around this? I don't know how to wipe the hard drive, and the support online doesn't seem to work.

As posted previously:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
If installing Leopard the process is similar in some respects. If you wish to begin anew then after selecting the target disk click on the Options button and select the Erase and Install option then click on the OK button. To install over an existing system do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer.

After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer. The rainbow wheel was runnig 8 hrs and I turn off mac mini by power button, then I turn on mac mini with key Shift and p/w, checked HD. My HD has
capacity 499.25 GB used 86.91GB. Is there a solution to fix this problem axcept the reinstall os?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in safe mode.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
for k in /Sy*/L*/Ex*/{,.?}*.kext; do test -f "$k/Contents/Info.plist" && /usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$_" | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo $k; done | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
sudo defaults read com.apple.loginwindow LoginHook | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
Repeat with this line:
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 4
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit
Remember, Steps 1-4 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

My wife and i both have an itunes library installed on to our separate pc's, we are now de-commissioning the pc's and are moving over to a single mac mini, can we install both libraries on to the mac mini and run them as separate libraries?

my wife and i both have an itunes library installed on to our separate pc's, we are now de-commissioning the pc's and are moving over to a single mac mini, can we install both libraries on to the mac mini and run them as separate libraries?

graham218 wrote:
are moving over to a single mac mini, can we install both libraries on to the mac mini and run them as separate libraries?
Generally YES.
It's possible to hold separate iTunes library's on a single machine.
Generate two new folders inside the Music folder of the Mini and name them differently; e.g. man and woman.
Copy your whole library into "man" and your wifes into "woman"
Go to sharing in the system settings of the Mini and share the Music folder in your network.
After copying the whole library's to the Mini you may point iTunes to the new location at startup by holding the option key (alt) at the keyboard.
iTunes will then ask you where the library is located.
Point it to the matching library on the Mini.
That's all.
Lupunus
PS ... If you both use only the Mini you have to setup a user account for each and just copy the whole library to the Music folder in particular.
Message was edited by: lupunus

Installed software for Mac Mini and it wont start up

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