Installed the new iTunes and there's no icon
After I installed the program, the icons for both iTunes (the green musical note) and Quicktime (the shiny blue Q) were replaced with this:
http://i41.photobucket.com/albums/e293/gnarlykitty/other/noicon.jpg
The icons in Start > Programs menu also disappeared so the create shortcut trick won't work.
Same with anybody?
I get something very similar. But, I get the Window's "I don't know what program this is" icon (the one that's a square, with boxes inside). I didn't think much about it, and just went ahead with everything.
But, when I plug in my iPod (60g), iTunes wants to upgrad the software for it. It starts, then the iPod seems to "disconnect" from iTunes, and a message comes up saying that it cannot update the software.
So frustrating - anybody have any ideas how to fix all of these problems?
Similar Messages
-
I am trying to install the new iTunes and I keep geting the error message "Apple Mobile Device" failed to start. Verify you have sufficient privileges to start system services". HELP
Hey schouten53,
Thanks for the question. I understand you are experiencing issues with the latest iTunes update. Let’s troubleshoot the iTunes installation by completely removing and reinstalling iTunes and all related components (it is important to remove all components in the order listed).
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Additional Information:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
TS3716 installed the new itunes and now my ipod nano does not show in the device menu
installed the new itunes and now my ipod nano does not show in the device menu
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
it removed my itunes and went to install the new one but stopd at the end with that error message.?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
The message received is:
The file does not have a program associated with it or is already installed. If one is alredy installed create an association in the default programs control panel.
The member is difxinst64.exe and it's a third party (Gear Data) module. It was in the correct library that the message was pointing to so I went to the default programs as the message stated. Unter that there is an option to have an extension associated with a program (ie: doc - Word) but not an exe as all programs are executed. I then checked the default program and it basically allows a program to take multiple extensions. Like Notebook uses DOC, TXT, and RTF.
This would be a whole lot easier if I could cut and paste to show the actual message.
Anyway, I have been using iTunes for about 2 years on this computer and never had a problem until this new release. Does anyone have any suggestions? As I said on my profile I have Windows 7 64 bit system.The error message I get is that iTunes is trying to incorrectly open Visual C services.
Is there somebody at Apple who actually read these things or are we on our own without any iTunes? -
I have been trying to install the new iTunes, and i get an error that a program could not be run.
I have an old version of iTunes and require the new version to connect my IPod. A program can not be run and the installation stops. I have no idea what program or what is required to run it. Please Help.
That would be my first guess. You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform. -
Problem with installing the new iTunes and quicktime PLEASE HELP!
whenever i try to install iTunes 7 i keep getting this popup message. it has something to do with quicktime. please reply with any suggessions!! thank you.
quicktime for windows
could not open key:
HKEYLOCALMACHINE/Software/Classes/QuickTimeP
ayerLib.QuickTimePlayerApp/CLSID. Verifly that you
have sufficient accesss to that key, or contact your
support personnel.I have the exact same problem. Running Windows XP. Can't download the latest version of quicktime. Tried uninstalling old version of itunes and think I lost my entire music library. Did anybody solve your problem?
whenever i try to install iTunes 7 i keep getting
this popup message. it has something to do with
quicktime. please reply with any suggessions!! thank
you.
quicktime for windows
could not open key:
HKEYLOCALMACHINE/Software/Classes/QuickTimeP
ayerLib.QuickTimePlayerApp/CLSID. Verifly that you
have sufficient accesss to that key, or contact your
support personnel. -
can anyone help me get the music back on my ipod that is showing in my itunes that say on this ipod?
Read this on how to do that https://discussions.apple.com/docs/DOC-3141
-
I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade from tiger to leopard? Help!!
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
Please Help I don't know what to do
I just installed the new iTunes 11.1.4 and when I plug in my iPod touch, it sends me a warning note
telling me that the requested software is not installed, to uninstall iTues and install it again with the 64 bit version
I've already tried it but the same thing happensLet's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
My laptop died so I've installed itunes onto another PC and my music is all on an external hardive which is connected to the new PC. How can I sync my ipod with the new itunes and get all the music onto itunes?
You might consider itunes match for moving CDs you've copied into your itunes library if you dont have a way to use home sharing.
iTunes match is an optional service offered by apple that costs about $25 a year. It scans your music library and if it finds music that is already in apple's itunes catalog it'll automatically "unlock"/"store" these in the cloud for you. Items that it does not find in the catalog it'll upload and store these in the cloud for you and you can download them on your devices. See http://www.apple.com/itunes/itunes-match/ -
I have an imac (2009) with OS X 10.5.8 and i need to install the new itunes (10.7) in order to sync my new nano (7th generation). Do I have to upgrade my software to Snow Leopard in order to run itunes 10.7? How to I go about this?
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759 -
I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.
Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards. -
Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Can someone please help me! I installed the new itunes software onto my computer it shut down then when i tried to log back into my computer all of my documents and everything was gone! the only thing remaining was my recycle bin. but my documents etc are gone!
I tried to uninstall the software but it still hasnt made a difference! Has anyone had the same issue and if so how do I fix it? I need all my documents back!!Installing an iTunes update does not remove your media or personal files.
Are the files actually missing off the computer, if so, you have a serious computer issue... not a software update issue.
Regardless, use the backup of your media and other important files to put everything back. You do have a backup, correct?
Maybe you are looking for
-
Problem with currency field in smart form
hi friends .. i had problem with currency field in smartform iam printing 5 currecny fields after the main window .But not getting printed on right way gets printed down from the given mesaurement and i get lot of gap betwen the each fields for ex. 3
-
The command oracg fails to generate Java source files
I tried to use the command 'oracg -schema Openshipments.xdr' to generate Java source files from XML schema file Openshipments.xdr . Although the schema file is valid, the command oracg fails with following error messages : file:/D:/romel/project/UPS/
-
I'm curious, but not curious enough to fry my NVIDIA GeoForce 8800 GT without asking. If I hooked up a TiVo HD with a DVI to HDMI adapter, would I be able to view the output on my 30" ACD? Just wondering.
-
One of the accounts will not open
Having been engrossed in his MSN Messenger my son restarted our iBook after a complete freeze, but from then on has been unable to open his account. All the other accounts can be opened. I restarted using a start up disk and pressing C. No help. I ha
-
I can't download Lion from my past purchases in the App Store
I click the "Download" button; I'm prompted that I already have Lion installed. I click "Continue" and the "Download" button greys out for a few seconds, then becomes active again. Nothing else happens. I need to do a reinstall because my laptop is r