Installed the trial version on my Mac, yet there is no icon or app on my computer? What am I doing wrong?
Installed the trial version on my Mac, yet there is no icon or app on my computer? What am I doing wrong?
Barb,
Thank you for the quick reply…. I did do the install and it came back with “Installed Successfully” but nothing on my desk top?
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I installed the trial version of Adobe Photoshop cc 2014 successfully but when I try opening it failes: what can i do?
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Nevermind, I just made inDesign force quit, then restarted it and it worked.
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An Duine please see Creative Cloud Help | Creative Cloud for desktop for information on how to resolve the current error.
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I cannot install the trial version of Adobe Muse
I cannot install the trial version of Adobe Muse. When I am in the Apps section of Creative Cloud it just shows the thinking animated icon.
Hi Alistair,
Can you please elaborate on the issue or help us with a screenshot?
Please check your firewall settings or try the following steps :
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Regards,
Akshay -
I can't install the trial version of Adobe Acrobat because the AdobeDownloadAssistant.exe will not run. I get this error:
"This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
I completed the trial questionnaire & all seemed well. Can anyone help?Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I recently installed the trial version of Adobe XI and the trial period ended, so I wanted to revert back to the version I already had. I did not see any uninstall feature and my old version was apparently replaced by the trial version. I cannot re-install a previous version b/c I need both a product Id (GOd only knows where that is now) and a way to uninstall the trial. Any ideas?
When you installed the trial, there should have been an option to have ignored your current installation and leave it. Apparently you skipped that case. To uninstall the trial (in Windows) go to Control Panel>Programs & Features and select the Acrobat XI and choose uninstall. After the uninstall run http://labs.adobe.com/downloads/acrobatcleaner.html to clean up your system. HOWEVER, if you see your old Acrobat in that window, do not run the cleaner, but do a repair on the old version.
You did not mention the old version you had. You might try from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. As for the S/N, you should have register and if so you can get it from Adobe. The instructions are at http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload.
Be sure to backup any download of the old installer and the S/N to CD or backup HD for future use. They will not likely continue to be available. -
I already have bought Photoshop Element13; I already installed the trial version of Photoshop Premier 13. Question: How much would it cost to buy Premier 13?
Rochar
This is not Adobe. Rather user to user.
What did you do....purchase an online download of Photoshop Elements 13 from Adobe. Are you within 30 days of the date of that purchase?
In that case, please direct this question to Adobe Chat Orders to sort out the details of the purchasing situation and what you would like to do. Consider
clicking on the following link for Adobe Chat Panel Orders...
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, you will need to navigate to the Chat Panel using the above titles as guides.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?
If you never bought the product then you cannot get the serial number.
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Unable to install the trial version after the download is completed and Safari cannot open when I click to download again
aviatornilesh,
You may try to restart the Creative Cloud application by quitting and relaunching it.
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
I try to install the trial version of Adobe After Effects but when it goes to the installer, it gives me an error telling me to restart my laptop. Even after I restart my laptop it gives me the error. Help?
We can't know. You have not provided any system information or the exact error. Most commonly this happens when a security tool is blocking the installers or you run with insufficient user privileges, but that's all we can kinda guess here.
Mylenium -
I have tried on several occasions to install the trial version of Ae in the creative cloud and the download don't appers in my account. Why?
Please post your question to Adobe Creative Cloud so as to get better support.
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hello, buy a membership for 1 month photoshop cc for my pc but I can not turn, I still ticking install the trial version, what I can do?
sign out and then back in to your cc desktop app (using the same adobe id used to pay for your cc subscription). Sign out, Sign in | Creative Cloud Desktop app
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What am i doing wron taht when I load a .jpg file cut, crop and other functions are dissabled??
Fede,
Gracias por responderme.
Te juro que la pantalla que te adjunto es la de un jpg recién cargado, SIN QUE YO HAYA HECHO MAS NADA
Fijate que el botón de crop a la izquierda de la pantalla esta faltado
De: Fede Gianni [email protected]
Enviado el: martes, 18 de marzo de 2014 19:59
Para: abirencwajg
Asunto: after installing the trial version some edit functions became disabled, what did I do wrong?
Re: after installing the trial version some edit functions became disabled, what did I do wrong?
created by Fede <http://forums.adobe.com/people/Fede+Gianni> Gianni in Foros de usuario a usuario - View the full <http://forums.adobe.com/message/6222123#6222123> discussion
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