Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?

Try booting up in Safe mode (holding down the Shift key while booting). If the software came with an unistaller, use it to remove alll traces of the software - it's nothing that you need and, as you've experienced, can do more actual hard than good (as is the case with most software of this type). When you're booted in Safe Mode, if you can't run an uninstaller, at least check to make sure that there are no Trend Micro items that are set for automatic log in, at least.
Clinton

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I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

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As this is asked daily I will just show you how to search.
http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=
or
http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=#sclient=psy&hl=en&newwindow=1&safe=off&s ource=hp&q=site:support.apple.com+iphone+new+computer&aq=f&aqi=&aql=&oq=&pbx=1&b av=on.2,or.r_gc.r_pw.&fp=668845393480168f

Unfortunately I had Install My Mac os x 5 times on my new macbook pro and now....

Hello! Guy's,
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I got a new macbook pro and now I need to know how to remove the prior owners itunes id from my computer?

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If you purchased a computer from another person, you need to wipe it clean. To do this, click on the link - Erasing disks securely
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I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected

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Installing Lion would not cause the superdrive to stop working. Are you unsure as to whether or no a cd/dvd is inside? Something may be broken inside and you should consider bringing it in for service.

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I left my headphones into my new macbook pro and now there is no volume through headphones or without. I have tried to reset the audio port and it is not on mute. Any ideas?

Go step by step and test.
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2.Plug in and remove the headphone.
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Here is the crash report:
Interval Since Last Panic Report: 84061 sec
Panics Since Last Report:          1
Anonymous UUID:                    31C07E60-673E-28EB-FBA5-EE4048E894C4
Sat Dec 29 06:12:03 2012
panic(cpu 0 caller 0xffffff7f8b1abb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a9dfa000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff808648b260 : 0xffffff800aa1d626
0xffffff808648b2d0 : 0xffffff7f8b1abb25
0xffffff808648b360 : 0xffffff7f8b2a54b3
0xffffff808648b3c0 : 0xffffff7f8b2a5527
0xffffff808648b430 : 0xffffff7f8b5ba853
0xffffff808648b570 : 0xffffff7f8b2cb659
0xffffff808648b5a0 : 0xffffff7f8b1b58da
0xffffff808648b650 : 0xffffff7f8b1b0fac
0xffffff808648b840 : 0xffffff7f8b1b2ade
0xffffff808648b920 : 0xffffff7f8c214ad5
0xffffff808648b960 : 0xffffff7f8c22a507
0xffffff808648b980 : 0xffffff7f8c249353
0xffffff808648b9c0 : 0xffffff7f8c2493b1
0xffffff808648ba00 : 0xffffff7f8c22fc43
0xffffff808648ba50 : 0xffffff7f8c1ea0fc
0xffffff808648bae0 : 0xffffff7f8c1e5efa
0xffffff808648bb10 : 0xffffff7f8c1e3aab
0xffffff808648bb40 : 0xffffff800ae650c3
0xffffff808648bbc0 : 0xffffff800ae67153
0xffffff808648bc20 : 0xffffff800ae64b8f
0xffffff808648bd70 : 0xffffff800aa981e1
0xffffff808648be80 : 0xffffff800aa20aed
0xffffff808648beb0 : 0xffffff800aa10448
0xffffff808648bf00 : 0xffffff800aa1961b
0xffffff808648bf70 : 0xffffff800aaa5b16
0xffffff808648bfb0 : 0xffffff800aaced53
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8b144 000->0xffffff7f8b446fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8b0b2000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8b130000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8b0ed000
         com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 b454000->0xffffff7f8b776fff
            dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8b1 44000
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8b0b2000
         com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8c1cb000 ->0xffffff7f8c28dfff
            dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8b1 44000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8b130000
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8b0b2000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8b0ed000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x000000000a800000
Kernel text base: 0xffffff800aa00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 40470682116428
last loaded kext at 636470034064: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f8cd8a000, size 229376)
last unloaded kext at 126066371403: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f8ba2a000, size 65536)
loaded kexts:
com.nvidia.CUDA          1.1.0
com.apple.filesystems.smbfs          1.8
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AudioAUUC          1.60
com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
com.apple.filesystems.autofs          3.0
com.apple.driver.AGPM          100.12.69
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.3.1f2
com.apple.driver.AppleSMCLMU          2.0.2d0
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.11
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleMikeyDriver          2.3.1f2
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleIntelHDGraphics          8.0.0
com.apple.driver.AppleIntelHDGraphicsFB          8.0.0
com.apple.GeForce          8.0.0
com.apple.driver.AppleMuxControl          3.2.11
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleUSBTCButtons          235.4
com.apple.driver.AppleUSBCardReader          3.1.0
com.apple.driver.AppleUSBTCKeyboard          235.4
com.apple.driver.AppleIRController          320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.2
com.apple.driver.AirPort.Brcm4331          602.15.22
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AppleAHCIPort          2.4.1
com.apple.driver.AppleUSBHub          5.2.5
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleUSBEHCI          5.4.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.3.1f2
com.apple.iokit.IOAudioFamily          1.8.9fc10
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOSurface          86.0.3
com.apple.iokit.IOBluetoothFamily          4.0.9f33
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleHDAController          2.3.1f2
com.apple.iokit.IOHDAFamily          2.3.1f2
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.nvidia.nv50hal          8.0.0
com.apple.NVDAResman          8.0.0
com.apple.driver.AppleGraphicsControl          3.2.11
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.5
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOGraphicsFamily          2.3.5
com.apple.driver.AppleSMC          3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
com.apple.iokit.IOUSBMassStorageClass          3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.driver.AppleUSBMultitouch          235.7
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleUSBMergeNub          5.2.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOAHCIFamily          2.2.1
com.apple.iokit.IOUSBUserClient          5.2.5
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          5.4.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7.2
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SAMSUNG SSD 830 Series, 256.06 GB
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.

When I migrated the contents of my iMac to my new MacBook Pro (both running Lion), I ended up with duplicate icons in the launchpad. How do I get rid of them?

When I used migration Assistant to transfer stuff from my iMac to my MacBook Pro, both running the latest update of Lion, I ended up with duplicate icons in the Launchpad. How do I correct this situation. Some can be deleted using the iPad method of holding down an icon until they all jiggle and then clicking the "X" to delete. However, most do not have x's appear next to them. Otherwise, the migration seemed to go okay.

Launchpad will display an icon for each copy of an application that is currently installed (as well as any aliases to those applications), so you will see more than one icon for an application if you have more than one version of the application installed or aliased. So did you create any aliases of these apps on your old computer? If so, delete them.

Mac OSX Maverics (Ver 10.9.4) Reboots after installing and removing Trend Micro Smart Surfing

Hi,
I have recently installed Trend Micro Smart surfing with serial number starting with TCEF. I am currently running my mac book pro on OSX Maverics Version 10.9.4. As soon as I installed the software, I got the error message that the software is not compatible with this version of OS. I went to applications and selected Trend Micro Smart surfing and moved it to trash and also emptied the trash. After this my laptop is rebooting frequently. I even went to safe mode and then into
system preferences ---> users and groups---> Login items and found nothing related to Trend Micro smart surfing. I have also tried to reinstall max osx and still having reboot issue. I have a lot of data and I am afraid I will loose this. Can anyone please help me out.
Thank you in Advance for all the help.

Uninstall the Trend Micro product by following the instructions on whichever of the pages linked below is applicable:
Removing Trend Micro Titanium Internet Security
Uninstalling Trend Micro Smart Surfing
Restart. If the program was incompletely removed, reinstall it and start over. Back up all data before making any changes.

I'm running mainstage on my new macbook pro, and the CPU keeps maxing out. WHY????

SO, new macbook pro, and logic runs like a dream, 10 instruments, 20 tracks, all is well...
However, mainstage is killing me. I can see the amazing potential, but the CPU keeps spiking, literally when I try to loopback 1 instrument. It is ridiculous. I'm verging on submitting to Ableton, help me please!
Robin

Did you check the I/O buffer size in Preferences/Audio? It can well be, that small buffers like 32 frames may screw the show. Which instruments are you using? MS in single threaded, so everything is processed on a single core.
Best,
DaCaptain

Brand new macbook pro and it doesn't have garageband on it?

i recently brought a brand new macbook pro and it doesn't have garageband on it? do i have to do something to get it? i think it was on here but now its gone?
i have imovie and iphoto

If you haven' tried, look in your Applications folder because according to Apple GB comes pre installed.
http://store.apple.com/us/browse/home/shop_mac/family/macbook_pro
If it's not in your Applications folder launch the App Store.
Locate the GB app.
Instead of the price just under the GB icon on the left see if it says: Install

I bought a new macbook pro and iTunes will not let me purchase anything. All computers unregistered. This computer is registered. Cannot purchase anything using my apple id and my apple id works because i buy things on my i phone. What is the problem

I bought a new macbook pro and now every time i try to buy anything with my apple id it doesn't go through. I tried Ibooks and iTunes but neither one will work. I have registered this computer and even tried unregistering all the other computers but that did not do anything. I also checked my form of payment and that is not the problem either because i have no problems what so ever buying anything on my iPhone or my desktop computer.
It is just this computer.
I try to buy something and something pops up and says... "We could not complete your iTunes Store request. An unknown error occurred (-45054). There was an error in the iTunes store. Please try again later."
And i have been trying later for 2days now.

Have you tried repairing disk permissions : iTunes download error -45054

Trend-Micro Smart Surfing for Mac

I know that malware is not a big concern for Mac users, yet. However, I am interested in trying new products as they come out. I use Trend-Micro products for Windows at work on a daily basis and they are a fantastic company when it comes to malware protection. They just came out with their first product for Mac: Trend-Micro Smart Surfing for Mac. I was thinking of using the 15-day trial just for the heck of it. Does anyone have any experience with this software?

This topic has been brought up countless times on the forums. Search for the word "virus" and you'll get quite a few hits.
Here's one: http://discussions.apple.com/thread.jspa?messageID=9244196&#9244196
Limnos' post is probably the one to look at.
Many of the long-time users here agree that the most effective anti-spyware/malware/adware/what have you protection is for the user to pay attention to what he/she is doing.
-Create a standard user account and use that for daily tasks. Use the admin account to perform updates.
-Don't download files from sites you don't know. Don't install anything unless you know what it is.
We did use the Virex anti-virus system years ago for one of our Macs. It was running OS 7 (ancient history, really). None of our current Macs, all of which are running OS X Tiger or Leopard, have any anti-virus software installed, and we haven't had any problems.
If you do choose to install anti-virus, the only real reason to do so is to prevent the spread of any Windows viruses that make their way onto your machine.
~Lyssa

Installed Trend Micro Smart Surfing on new MacBook Pro and now it has caused error that won't let computer boot up. How do I get it to a point that I can delete program?

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