Installed update, website still cannot load pdf files online properly. keeps asking me to update
what to do?!
Hello benjaminx70284759,
Could you please let me know more on the issue.
How have you run the updates and what is your OS version.
From where are you trying to load PDF files? Please share the screenshot of the message that pops up.
Hope to hear from you.
regards,
Anubha
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Install Adobe Reader but cannot read PDF file
Hi all,
I am new and not familiar yet with forum so excuse me for a duplicate posting at
http://www.adobeforums.com/webx/.59b65e89/6
which is a thread "cannot install Adobe Reader". Since mine is a different problem, am transferring what I posted there into a new thread, which is as follows:
===============================
I cannot read PDF files with web browser so uninstalled and reinstalled with Adobe Reader 9
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Please see the Mail section of the following FAQ document.
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Earlier versions of Firefox allowed me to open PDF files online, without downloading. Firefox 4 does not allow me to open and read PDF files online, but requires downloading to computer.
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Still cannot download pdf files to word
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i keep getting an error when trying to download pdf files to word in emailsHi Rochelle02,
You have an active Adobe PDF Pack subscription, which allows you to convert PDF files to Word format. To convert your files you log in to https://cloud.acrobat.com/exportpdf with your Adobe ID and password.
Are you trying to send files using Adobe Send? I don't see that you have an account for that.
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Hi
Can you please share the logs using Adobe Log collector tool( a zip file will be created on your desktop with this tool) at [email protected]:
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I cannot open PDF files even though I have installed Adobe Reader
I cannot open PDF files even though I have installed Adobe Reader
I cannot open PDF files online
You seem to have missed some of our questions
What is your operating system? (e.g. Windows Vista, Mac OS Lion)
What happens when you try to open PDF files?
Do you get any error message?
and I will add one more
What web browser are you using? -
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Please help me!!!!Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
Using Adobe 11 reader, now comes up with an error, once file is opened. 'Invalid plugin detected, Adobe reader will quit. Closes the program so cannot view PDF files. Running windows 7. I have uninstalled and re-installed Adobe still the same. HELP
Sounds like something has been added into the Reader folder. I would recommend uninstalling, running http://labs.adobe.com/downloads/acrobatcleaner.html, removing any left over parts of the Reader folder (this might have been the problem), reboot, and reinstall. Hopefully that solves the problem. For future question about Reader, you should consider asking in the Reader forum, this is not it.
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Hi Guys,
I have had heaps of trouble with plugins and add on's since using upgrades after 3.6.18. Now I cannot download PDF files!
Are you Guys going to fix what used to be a good browser or do I have to use IE?
Please keep it simple.
John Smith-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extensions (add-ons) -> Restart Firefox
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Zoom -> click "Reset"
-> go to View Menu -> Page Style -> select "Basic Page Style"
-> go Tools Menu -> Clear Recent History -> '''''Time range to clear: select EVERYTHING''''' -> click Details (small arrow) button -> place Checkmarks on ALL Options -> click "Clear Now"
-> go to Tools Menu -> Options -> General -> '''''When Firefox starts : select "Show My Home Page"''''' -> Type the address of the website which you want to be your HomePage e.g. http:www.google.com -> click OK
You can enable the Trustworthy Add-ons later. Check and tell if its working. -
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Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down. -
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there know how to solve this issue?This may be helpful:
http://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html -
SAFARI 6.1.3 update to Reader 11.0.07 … cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas? (Here is the message: Adobe Reader could not open 'Digital_Holiday_Cookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
Thank you Pat!!!
Craig Ekonomos
[email address removed]
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