Installed windows updates. Stuck on "getting windows ready"

Hi Guys,
I've installed windows updates on our mail server (security updates and Exchange CU6). After rebooting the server is stuck on "getting windows ready". This is in our test environment for exchange migration(so I'm not worried if this is down for
a while).
The issue I have is because it won't get past this screen I can't actually view any errors in event viewer etc. I've tried safe mode, safe mode with command prompt and last known good config.
Any ideas as to how I can get into windows?
http://i.imgur.com/3TmnK2x.png (stuck here)

Hi NZ_Kiwi,
PLease follow the steps below:
1. please run the Windows Update troubleshooter in safe mode to find the error information.
2. A clean boot helps to eliminate software conflicts and to determine what is causing the problem. To perform a clean boot, please refer to the section “How to perform a clean boot” and
follow the instructions:
http://support.microsoft.com/kb/929135
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Similar Messages

Windows Update stuck on downloading on Server 2012

Hi,
Using VMWare Workstation 9, I created new virtual machine where I installed Windows Server 2012 Standard edition from MDSN disk en_windows_server_2012_x64_dvd_915478.iso In the Server 2012 virtual machine, when I go to check for updates it says
there are important updates available so I click on Install Updates. It then just gets stuck on downloading updates for hours and nothing ever happens. Stuck at 0 KB total, 0% complete. I am able to access web pages using Internet Explorer
with no problem so the machine does appear to have connectivity to the Internet. If I go to help, click on "What can I do if I'm having problems installing updates?" and click on "Tab or click to open the Windows Update troubleshooter"
it says "Windows Online Troubleshooting Service is not enabled for this version of Windows." Any suggestions or ideas?
Thanks,
Greg

I had a similar problem with a guest Windows 2012 R2 running on a Hyper-V host. I went to the network adapter in device manager in the guest and I disabled the "Large Send Offload Version 2 (IPv4)" option. Why? Well, this was also an issue previously when
guesting Windows 2008 where the symptom was an error 80072ee2 when retrieving updates. See this post
http://blog.ronnypot.nl/?p=310 for details. Anyway, I tried this and it worked for me. Hung before the change, worked after.

Installing hp updates after upgrading to windows 7

I recently did a clean install (reformatted) of windows 7 on my touchsmart laptop, installed the updates off the windows 7 hp update page. However, the shortcut keys on the side of the touchscreen (the settings, mediasmart, screen rotate) no longer work. This may be due to me not installing the updates off the web page in the correct order?
I just started at the top of this page and worked my way down anyone know if these updates (specifically the hp mediasmart updates) need to be installed in a specific order?
or do I need to just open up specific programs and alter their startup settings?

ok I;ve given up for now heres a list of what tinkering Ive tried to no avail
1) digitizer originally worked, showed up in device manager (n-trig digitizer, 2 digitizer hid compatible input, all 3 entries labelled under "digitizer")
2) installed 2.59 win7 64bit n-trig multi touch pack got fatal error please restart and try again
3) digitizer no longer works, "unknown device" shows up in usb controllers
4) flashed memory (turn off computer, hold on button in on position till computer turns off)
5) digitizer still not working but now shows up in device manager under digitizer 3 entires
6) installed 2.184 rev A win 7 64bit n-trig driver got fatal error
7) restarted, unknown device in usb controllers again
8) flashed memory again BUT only 1 entry in device manager under digitizer (n-trig_DIGITIZER, found HID-compliant consumer control device and n-trig multitouch HID device under Human Interface Devices
9) trying to install either update (separately ) still get fatal error
10) flashing memory no longer returns laptop to 3 digitizer entries stays in 1 digitizer 2 hid entires no matter what i try
so to summarise neither the 2.59 update or the slightly newer 2.184 rev A i found on the hp ftp will give touchscreen function.
N-trig's new driver update for multitouch has caused me to LOSE ALL TOUCHSCREEN FUNCTION

Windows Update Error 800B0109 after Windows Update Agent 7.6.7600.320 Installed

Hi, I have this error message when running windows update, it happened after Windows Update Agent 7.6.7600.320 installed.
Any idea how to resolve this?
Thank you.

Hi，
Please make sure that your antivirus application does not scan the files in the
%windir% \SoftwareDistribution directory on any computer on which Windows Update Agent is installed.
You can also temporarily turn off the antivirus application and check the result.
Or run the following commands, and press Enter after each command:
Net stop wuauserv
cd %systemroot%
Ren SoftwareDistribution SoftwareDistribution.old
Net start wuauserv
Try to install updates again.
Yolanda Zhu
TechNet Community Support
I tried the commands as well, still prompting the same error.
Thanks

Imovie: I have just downloaded 'mavericks' and have installed all updates. I get an error message:Your computer's video card does not meet the minimum system requirements.

imovie: I have just downloaded 'mavericks' and have installed all updates. I get an error message:Your computer’s video card does not meet the minimum system requirements. What to do? Thanks for any help in advance.

I am not 100% sure this is the issue, but I saw a different thread about the ATI Radeon HD 2600 not being OpenCL compatible for another program and that a newer compatible graphics card would be required to solve the problem. I am getting the same message with my 2007 iMac 24".

Internet Explorer 9 not showing as not installed when using Windows Update - Error: Code 9C48 Windows Update encountered an unknown error.

I built a few new Windows Server 2008 R2 with SP1 VMs today and ran into a problem where Windows Update is not detecting the fact that Internet Explorer 9 is already installed. Internet Explorer 9 keeps showing up as an available update when
using Windows Update. When I try to install it as a test I get the error message: Code 9C48 Windows Update encountered an unknown error.
My normal build procedures include applying all the patches for the OS prior to any other work on the servers. The way I like to do the patching is to do every update other then IE9 in the begininng and once all the other updates have been
completed, install IE9 and then patch it if there are updates available. I followed this procedure on every build for the last year and I have not run into any issues until today. The only difference today is the latest patches that were released yesterday
April 10th, 2012. To test the theory that it may be one of the latest patches, I reinstalled Windows from scratch making sure to format the disks and then I installed IE9 right after the OS install without any other updates. Once the
server was rebooted, I checked Windows Update and Internet Explorer 9 still showed up as update (Not the Cumulative Update which normally shows up after an IE9 install) and yes, I did make sure to click the 'Check for Updates' link before I looked just
in case. My next test was to patch a couple of the servers I had built prior to April 10th, 2012. Those servers did not have any issues with the latest updates and they are not experiencing the same behavior as the newly built servers.
I ended up comparing the IE9 Version on the cleanly install OS (No updates were installed except IE9) and the servers I built last week which were patched. The versions are exactly the same.
My findings above lead me to believe that there is a problem with the latest IE9 install package (which includes the latest cumulative update) and the Windows Update detection component.
I guess I am looking for someone to report this up the chain to get this fixed so no one else runs into this problem. I know in some cases we may not be able to see additional IE9 updates until this is resolved.

I just started having the same problem.
I was creating a new VM in Vsphere from our 2008 R2 SP1 image and it hasn't been updated and repacked in a while, so i have to install about 60 updates, including IE9.
I went through my normal setup as i had just created 2 VMs and updated them on Monday with no problem.
I got the same error code as you. The install looks like it installed IE9, but the update is still showing up as available in Windows Update.
I deleted the VM, created a new one, chose all updates except IE, then did that and it still shows up again.
Then i deleted the VM, installed just IE 9 and it still shows up as available on reboot.
I have a script that i can use to reset/clear WSUS cache on the computer, (Software distribution folder, and the windows update log, and recreates a certificate), so i tried that and then rebooted and it still showed up.
I then decide ok, maybe the Image got messed up somehow, so i started creating a new 2008 R2 install from scratch last night and chose to update just IE9 as the first install. I did that, rebooted and it didn't show up in Windows Updates, so i though GREAT.
I proceed to kick off the 100+ downloads needed before i left and left the console up.
When i got in to work this morning, the updater seemed stuck on 31 of 102 updates, this one in particular: KB288516. I rebooted the computer, because it wouldn't stop and just seemed stuck since last night, which these updates should only have taken about
an hour to install at most. I log back in and sure enough, it now shows Internet Explorer 9 at the bottom of the update list as being needed for install.
I believe this is Patch Tuesday week, so maybe they screwed up something with the Windows Update detection engine, because it worked fine on Monday when i had to update IE9 on 2 VMs that i created.

Unable to install security updates via WSUS on Windows 2008 client servers

When I try install to install updates on Windows 2008 client servers I get the error : Code 80244019 Windows Update encountered an unknown error
After running the WSUS Client Diagnostic Tool I get the result : GetFileVersion(szEngineDir,&susVersion) failed with hr=0x80070002 The system cannot find the file specified.
On a Windows 2003 server the WSUS Client Diagnostic Tool shows no error message. So I guess the problem seems to be specificly related to Windows 2008 servers.
The client server has been integrated into a WSUS console version 3.2.7600.226 runnning on a Windows 2003 Enterprise Edition SP2.
Thanks in advance for the help in resolving this issue.

When I try install to install updates on Windows 2008 client servers I get the error : Code 80244019 Windows Update encountered an unknown error
The 0x80244019 error is an HTTP 404 error and when encountered trying to "install updates", which really occurs when trying to
download the update files so that the updates can be installed, is almost always a function of the desired file having been manually deleted from the WSUS server. The file that should be there for the needed update, isn't, but it used to be.
If all of the clients are getting this error on all updates, then that's a function of the content store on the WSUS server being missing, in the wrong place, or configured with the wrong ACLs.
After running the WSUS Client Diagnostic Tool I get the result : GetFileVersion(szEngineDir,&susVersion) failed with hr=0x80070002
This result is inconclusive, and not really relevant. The CDT is 32-bit only and can't be used on 64-bit systems. Plus, we already know the client is talking to the WSUS server -- you've reported the error code -- so the Client Diagnostic Tool will
tell us nothing of use at this point (even if it did work on 64-bit systems).
On a Windows 2003 server the WSUS Client Diagnostic Tool shows no error message.
Cool. It works on a 32-bit system.
So I guess the problem seems to be specificly related to Windows 2008 servers.
No... BUT... allow me to make an example of this for just a moment, and forgive me for that.
This is a great example of arriving at the wrong conclusion, caused by not considering ALL of the differences, as well as the scope and capability of the diagnostics performed. The error is not because one is '2003' and the other '2008; the error is because
one is 'x86' and the other is (obviously) 'x64'. And, in either case, diagnosing the client was wasted effort because the client is already working. (It got a real HTTP error message from the WSUS server.)
Now, we need to get some real diagnostic information to find out why you're getting this error code. :-)
Please post the actual entries from the WindowsUpdate.log where this error code appears, plus a hundred lines prior, and let's get some context around the error code, and the exact update that's involved in this issue.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

Install BootCamp update 4.0 on Windows 7 x64 returns error

Hello,
I have a problem updating BootCamp software on Windows. Updating from 3.2 to 3.3 or 4.0, from ASU or from manual installation, returns this:
https:// picasaweb.google.com/lh/photo/-w77Vf1cQrlarNb_LUz7fNct5nxxnOU3qWXwGpPvXwI?feat=directlink (spanish)
Basically, it says that I'm using a network resource that is not available, and tell me to pick a "BootCamp64.msi" file
If I set the file, it returns this:
https://picasaweb.google.com/lh/photo/_tqfhSNKK1wBmojjR7kWy9ct5nxxnOU3qWXwGpPvXwI?feat=directlink (spanish)
It says the file set is not valid msi for installing Boot Camp Services, and tell me to find a file called "BootCamp64.msi" on a folder ready to install Boot Camp Services
This for 3.3 and 4.0 versions.
In the log, it says...:
Info: Found Boot Camp x64 version 3.2
Info: BootCampUI failed to install 64 bit Boot Camp patch. The install returned 1603
Info: BootCampUI is exiting. The install returned 1
I know how to manually install the drivers, but what I want is update bootcamp.
Details:
SO W: Windows 7 x64 Updated
SO OSX: Mac OSX 10.7.3 "Lion" Updated
Mac: iMac 21.5" (Late 2010 I think) 500GB, 8GB RAM.
This problem appeared from the first day I installed Windows 7.
I also have a log file from de msi generated with the command "/l*v c:\log.txt",it doesn't make me happy to make it public, but I've attached.
Thanks,
Alberto Salazar
P.S. : I'm spanish, so my english might be difficult to understant. Sorry.

Uninstall Boot Camp
Run Microsoft Installer Cleanup Utility
Install 4.01
Sometimes you update by first removing the old version
You may want to run CCleaner as well.
CCleaner Optimization Cleaning
Start: run
Type: %TEMP%
Select All - send to Recycle Bin
Those two should be done as regular household cleaning maintenance
http://technet.microsoft.com/en-us/magazine/2008.08.utilityspotlight.aspx
The Windows Installer CleanUp Utility is designed to allow you to safely remove Windows Installer settings from your computer in the event of a problem. Although the Windows Installer is designed to be very robust, it is possible for Windows Installer to become damaged if:
Your computer's registry becomes corrupted
You or someone else inadvertently changes a registry setting used by the Windows Installer, resulting in a problem
The installation of a program that uses Windows Installer (for example, Microsoft Office 2000) is interrupted
There are multiple instances of Setup running simultaneously, or an instance of Setup is "blocked"
http://download.cnet.com/Microsoft-Windows-Installer-Cleanup-Utility/3000-18512_ 4-15905.html
FIXIT: The new utility that replaced Windows Installer Cleanup:
http://support.microsoft.com/kb/2438651/

Windows Updates are not getting download after installation of SCCM 2012 SP1

I have installed SCCM 2012 SP1 step by step as per microsoft documents, Now I am getting error while downloading windows updates from microsoft site.
Error by WCM.log : System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport
connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
Error By wsyncmgr: DB Server not detected for SUP XYZ.com from SCF File. skipping.
Sync failed: WSUS update source not found on site KSL. Please refer to WCM.log for configuration error details.. Source: getSiteUpdateSource
STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=KSL-MUM-SCCM01.KSEC.KotakGroup.com SITE=KSL PID=3688 TID=4752 GMTDATE=Tue May 21 10:59:06.745 2013 ISTR0="getSiteUpdateSource" ISTR1="WSUS
update source not found on site KSL. Please refer to WCM.log for configuration error details." ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
I have reinstall my SUP on site server, i have my WSUS & site server is on same server. I have kept my sup setting as per requirment (8530 & 8531)
Kindly suggest is any other settings need to be done on server side.

Yes, I know this is an old post, but I’m trying to clean them up. Did you solve this problem, if so what was the solution?
From your log snip-it, it looks like the firewall is causing your problem. Temporary turn off the firewall and see if that solves your problem.
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ

Windows Update stuck on downloading 0%

Hi! Does anyone know what this error Message means?
I have an old update I can't seem to download, even if the server has been installed recently with other updates. The update exists in the SCCM console, and exists on at least one of our Windows Update packages, which in turn are Distributed correctly
to all our DPs
Requesting locations synchronously for content bd5a51ba-2106-46f1-bc87-347294901fdf.1 with priority Foreground ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
The number of discovered DPs(including Branch DP and Multicast) is 18 ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Calling back with the following distribution points ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://Admcmrole001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='LOCAL' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://Admcmrole001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='LOCAL' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMCMPXE001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='LOCAL' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMCMPXE001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='LOCAL' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://Admcmrole001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='LOCAL' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMCMPXE001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='LOCAL' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://CMDP-NLD-001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://CMDP-NOR-001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMCMROLE002.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMCMROLE002.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://CMDP-NOR-001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMSCCMBDP003.xxxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMSCCMBDP003.xxxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMSCCMBDP003.xxxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://CMDP-NLD-001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://CMDP-NLD-001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://CMDP-NOR-001.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Distribution Point='http://ADMCMROLE002.xxxxxxxx/SMS_DP_SMSPKG$/bd5a51ba-2106-46f1-bc87-347294901fdf', Locality='REMOTE' ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Requesting content bd5a51ba-2106-46f1-bc87-347294901fdf.1, size(KB) 0, under context System with priority Foreground ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
ICcmContentTransferManager::ModifyJobPriority failed with error 0x87d00215 ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
No need to change timeout settings ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Successfully created download request {2F2785A2-6D59-4BE3-AE6D-B0937E948353} for content bd5a51ba-2106-46f1-bc87-347294901fdf.1 ContentAccess 10.03.2014 15:27:43 5744 (0x1670)
Hope someone can help me
Freddy

I found directories and files in these folders, I've searched through all my distribution Points:
Directory of D:\SCCMContentLib\DataLib
2014-03-06 03:12    <DIR>          bd5a51ba-2106-46f1-bc87-347294901fdf
2014-03-06 03:12               100 bd5a51ba-2106-46f1-bc87-347294901fdf.INI
Directory of D:\SMSSIG$
2014-03-06 03:12             5.120 bd5a51ba-2106-46f1-bc87-347294901fdf.tar
If I search for the "bd5a51ba-2106-46f1-bc87-347294901fdf" update I can't find anything in the console, if I search for "8cd56b72-8791-4fbb-bb86-97d41afcb588" I find the update I am looking for. Why are there two updates with two codes but the same name?
I get it from this log on the Client: UpdatesStore.log:
Querying update status of 1 updates. UpdatesStore 10.03.2014 15:27:42 1408 (0x0580)
Queried Update (8cd56b72-8791-4fbb-bb86-97d41afcb588): Status=Missing, Title=Sikkerhetsoppdatering for Windows Server 2003 (KB2807986), BulletinID=MS13-027, QNumbers=2807986, LocaleID=, ProductID=0fa1201d-4330-4fa8-8ae9-b877473b6441, UpdateClassification =
0fa1201d-4330-4fa8-8ae9-b877473b6441, ExcludeForStateReporting=FALSE. UpdatesStore 10.03.2014 15:27:42 1408 (0x0580)
Querying update status completed successfully. UpdatesStore 10.03.2014 15:27:42 1408 (0x0580)
Querying update status of 1 updates. UpdatesStore 10.03.2014 15:27:42 5744 (0x1670)
Queried Update (8cd56b72-8791-4fbb-bb86-97d41afcb588): Status=Missing, Title=Sikkerhetsoppdatering for Windows Server 2003 (KB2807986), BulletinID=MS13-027, QNumbers=2807986, LocaleID=, ProductID=0fa1201d-4330-4fa8-8ae9-b877473b6441, UpdateClassification =
0fa1201d-4330-4fa8-8ae9-b877473b6441, ExcludeForStateReporting=FALSE. UpdatesStore 10.03.2014 15:27:42 5744 (0x1670)
Querying update status completed successfully. UpdatesStore 10.03.2014 15:27:42 5744 (0x1670)
Querying update status of 17 updates. UpdatesStore 10.03.2014 15:27:42 5744 (0x1670)
Querying update status completed successfully. UpdatesStore 10.03.2014 15:27:42 5744 (0x1670)
Querying update status of 2 updates. UpdatesStore 10.03.2014 15:27:43 1408 (0x0580)
Queried Update (8cd56b72-8791-4fbb-bb86-97d41afcb588): Status=Missing, Title=Sikkerhetsoppdatering for Windows Server 2003 (KB2807986), BulletinID=MS13-027, QNumbers=2807986, LocaleID=, ProductID=0fa1201d-4330-4fa8-8ae9-b877473b6441, UpdateClassification =
0fa1201d-4330-4fa8-8ae9-b877473b6441, ExcludeForStateReporting=FALSE. UpdatesStore 10.03.2014 15:27:43 1408 (0x0580)
Queried Update (bd5a51ba-2106-46f1-bc87-347294901fdf): Status=Missing, Title=Sikkerhetsoppdatering for Windows Server 2003 (KB2807986), BulletinID=MS13-027, QNumbers=2807986, LocaleID=, ProductID=0fa1201d-4330-4fa8-8ae9-b877473b6441, UpdateClassification =
0fa1201d-4330-4fa8-8ae9-b877473b6441, ExcludeForStateReporting=FALSE. UpdatesStore 10.03.2014 15:27:43 1408 (0x0580)
Querying update status completed successfully. UpdatesStore 10.03.2014 15:27:43 1408 (0x0580)
Querying update status of 2 updates. UpdatesStore 10.03.2014 15:27:43 5744 (0x1670)
Queried Update (8cd56b72-8791-4fbb-bb86-97d41afcb588): Status=Missing, Title=Sikkerhetsoppdatering for Windows Server 2003 (KB2807986), BulletinID=MS13-027, QNumbers=2807986, LocaleID=, ProductID=0fa1201d-4330-4fa8-8ae9-b877473b6441, UpdateClassification =
0fa1201d-4330-4fa8-8ae9-b877473b6441, ExcludeForStateReporting=FALSE. UpdatesStore 10.03.2014 15:27:43 5744 (0x1670)
Queried Update (bd5a51ba-2106-46f1-bc87-347294901fdf): Status=Missing, Title=Sikkerhetsoppdatering for Windows Server 2003 (KB2807986), BulletinID=MS13-027, QNumbers=2807986, LocaleID=, ProductID=0fa1201d-4330-4fa8-8ae9-b877473b6441, UpdateClassification =
0fa1201d-4330-4fa8-8ae9-b877473b6441, ExcludeForStateReporting=FALSE. UpdatesStore 10.03.2014 15:27:43 5744 (0x1670)
Querying update status completed successfully. UpdatesStore 10.03.2014 15:27:43 5744 (0x1670)
Freddy

Windows 8.1 hangs in Windows Update trying to get driver

We have added a Surface Pro 3 running 64 bit Win 8.1 to our home network. Our desktop running XP has an HP LaserJet 1200 printer attached via USB and it is shared. Our notebook running XP has no problem printing to the LaseJet 1200. On the Surface when trying to add the printer Win 8.1 finds the LaserJet 1200 and invokes Windows Update, presumably to download a 64 bit driver for the printer. Windows Update hangs, that is runs and does not stop. We've let it run for nearly an hour before ending it. I've looked at the HP site for drivers and it seems to imply that Windows Update is the correct way to get th driver we need. Is there another way to do this?

Hello oldrah,
Welcome to the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Pavilion dv6 1334us won't start after windows update, stuck in Error Recovery

My computer is an HP Pavilion dv6 1334us with 32bit-windows 7. The computer did automatic updates and when it started up said there was another one avaliable through WIndows Updater. I installed the update and it said the computer needed to restart for the update to take effect. I choose to restart and the computer wouldn't boot back up, it boots to the 'Windows Error Recovery' screen where my options are 'Launch Startup Repair (recommended)' and 'Start Windows Normally'. When I select the repair, it says it loads windows files, then goes back to the error recovery screen. When I choose to start normally, it freezes the second it trys to start, flashes a blue screen and then returns to the Error Recovery page again.

Please follow the steps in the following document to troubleshoot and fix the boot issue that you are facing.
Overview of Troubleshooting Startup Problems (Windows 7, Vista, XP): http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443371&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Please let me know the results so that I can try helping you further. Thank you.
!-------------------Please click the white star in the blue box to give KUDOS if this answer was helpful or clarified your question or issue.
If my answer solved the issue, then please click on the Accept as solution button. Thank you-----------------------------------------------------------------!
I am an HP Employee but I am not speaking on behalf of HP. The opinions and views that I express here are my own.

Windows update fails to install windows update KB3038314 x64 for windows 7 x64 for ie 11 update april 14 2015.

hi
i know ms is trying to fix the issue with this update for ie 11 but when will this be as this is leave my computer open to hackers etc when will this be be resolved

Hi,
Could you let us know what's exact error message when you attempt to install this update?
And then I would like to suggest you refer to this guide to troubleshoot firstly:
You can't install updates in Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2
https://support.microsoft.com/en-us/kb/2509997
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Failure Configuring Windows Updates. Reverting Changes Windows Server 2012 Server 2012

Hello,
Server is activated.
Server has installed 1 year ago.
Windows Update logs:
########### AU: Initializing Automatic Updates ###########
2014-10-15 03:11:32:232
984 1528
AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2014-10-15 03:11:32:232
984 1528
AU AIR Mode is disabled
2014-10-15 03:11:32:232
984 1528
AU # Approval type: Pre-install notify (User preference)
2014-10-15 03:11:32:232
984 1528
AU # Auto-install minor updates: No (User preference)
2014-10-15 03:11:32:232
984 1528
AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-install notify)
2014-10-15 03:11:32:232
984 1528
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-15 03:11:32:234
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250
2014-10-15 03:11:32:234
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:11:32:235
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:11:32:565
984 1528
AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-10-15 03:11:32:569
984 1528
AU AU finished delayed initialization
2014-10-15 03:11:32:599
984 1528
AU Obtained Post reboot hr from Agent:8024000c
2014-10-15 03:11:32:627
984 1528
AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2014-10-15 03:11:32:627
984 1528
AU Triggering Offline detection (non-interactive)
2014-10-15 03:11:32:655
984 196c
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250
2014-10-15 03:11:32:656
984 196c
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:11:32:656
984 196c
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:11:32:657
984 196c
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250
2014-10-15 03:11:32:658
984 196c
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:11:32:658
984 196c
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:11:32:664
984 196c
WuTask WUTaskHandler successfully started the task.
2014-10-15 03:11:32:664
984 1528
AU #############
2014-10-15 03:11:32:664
984 1528
AU ## START ## AU: Search for updates
2014-10-15 03:11:32:664
984 1528
AU #########
2014-10-15 03:13:32:753
1908 61b4
Misc =========== Logging initialized (build: 7.8.9200.16925, tz: -0000) ===========
2014-10-15 03:13:32:753
1908 61b4
Misc = Process: C:\Windows\system32\wuauclt.exe
2014-10-15 03:13:32:753
1908 61b4
Misc = Module: C:\Windows\SYSTEM32\wucltux.dll
2014-10-15 03:13:32:753
1908 61b4
CltUI AU client got new directive = 'Notify mode, security updates available, safe to show scn detection', return = 0
2014-10-15 03:13:32:755
1908 61b4
AUClnt User ready to accept notifications evaluated as quns:5, ready: Yes.
2014-10-15 03:13:32:780
1908 61b4
CltUI AU client got new directive = 'Notify mode, security updates available scn notification', return = 0
2014-10-15 03:13:32:670
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:13:32:670
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:13:32:678
984 1528
AU AU setting pending client directive to 'Notify mode - safe to show scn detection for security updates available notification'
2014-10-15 03:13:32:680
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:13:32:680
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:13:32:692
984 1528
AU Launched new AU client for directive 'Notify mode - safe to show scn detection for security updates available notification', session id = 0x2
2014-10-15 03:13:32:755
984 8d4
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:13:32:755
984 8d4
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:13:32:757
984 8d4
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:13:32:757
984 8d4
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:13:32:759
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:13:32:759
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:13:32:776
984 1528
AU AU setting pending client directive to 'Notify mode - security updates available scn notification'
2014-10-15 03:13:32:777
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:13:32:777
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:13:32:778
984 1528
AU Changing existing AU client directive from 'Notify mode - safe to show scn detection for security updates available notification' to 'Notify mode - security updates available scn notification', session id = 0x2
2014-10-15 03:13:32:780
984 8d4
AU WARNING: Pending directive, 'Notify mode - security updates available scn notification', is not applicable
2014-10-15 03:13:34:863
984 1528
AU AU received handle event
2014-10-15 03:13:34:866
984 1528
AU AU setting pending client directive to 'Notify mode - security updates available scn notification'
2014-10-15 03:13:34:866
984 1528
AU WARNING: Pending directive, 'Notify mode - security updates available scn notification', is not applicable
2014-10-15 03:14:13:630
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250
2014-10-15 03:14:13:630
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 3, GetLastError=2250
2014-10-15 03:14:13:630
984 1528
Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 4, GetLastError=2250
2014-10-15 03:24:14:638
984 1528
AU ########### AU: Uninitializing Automatic Updates ###########
Some workaroud has been made.
sfc /scannow
Start>Run
type cmd and press enter
type net stop wuauserv and press enter
type rename c:\windows\SoftwareDistribution softwaredistribution.oldand press enter
type net start wuauserv and press enter
type exit and press enter
net stop wuauserv
del c:\windows\SoftwareDistribution /q /s
del c:\windows\SoftwareDistribution /q /s
net start wuauserv
C:\Windows\system32> rename c:\windows\SoftwareDistribution softwaredistributio.oldand
C:\Windows\system32>Dism /Online /Cleanup-Image /CheckHealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384
No component store corruption detected.
The operation completed successfully.
C:\Windows\system32>Dism /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Image Version: 6.2.9200.16384
[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.
C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth

2014-10-19 20:09:17:025
5264 1aa0
Misc =========== Logging initialized (build: 7.8.9200.16925, tz: -0000) ===========
2014-10-19 20:09:17:025
5264 1aa0
Misc = Process: C:\Windows\Explorer.EXE
2014-10-19 20:09:17:025
5264 1aa0
Misc = Module: C:\Windows\system32\wucltux.dll
2014-10-19 20:09:17:025
5264 1aa0
CltUI FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2014-10-19 20:09:17:025
5264 1aa0
CltUI WARNING: RegisterNetworkCostChangeNotification: Error 80004002
2014-10-19 20:10:40:665
980 8e0
Handler CBS called Error with 0x800f0816,
2014-10-19 20:10:40:665
980 320
Handler Async stage operation completed with 0x800f0816
2014-10-19 20:10:40:821
980 320
Handler Request generation for CBS update complete with hr=0x0 and
2014-10-19 20:10:47:468
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP9E38.tmp with dwProvFlags 0x00000080:
2014-10-19 20:10:47:468
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:47:468
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:47:468
980 320
EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-10-19 20:10:47:468
980 320
PT WARNING: Cached cookie has expired or new PID is available
2014-10-19 20:10:47:468
980 320
PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-19 20:10:47:530
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2014-10-19 20:10:47:530
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:47:530
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:47:530
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2014-10-19 20:10:47:530
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:47:530
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:47:530
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP9E77.tmp with dwProvFlags 0x00000080:
2014-10-19 20:10:47:530
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:47:530
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:47:530
980 320
EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Regulation URL: "https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx"
2014-10-19 20:10:47:530
980 320
DnldMgr Regulation server path: https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2014-10-19 20:10:47:686
980 320
DnldMgr * Regulation call complete. 0x00000000
2014-10-19 20:10:47:686
980 320
DnldMgr *********** DnldMgr: New download job [UpdateId = {58E4783D-EE04-4F3B-885F-6799F55A1365}.201] ***********
2014-10-19 20:10:47:686
980 320
DnldMgr * Queueing update for download handler request generation.
2014-10-19 20:10:47:686
980 320
DnldMgr Generating download request for update {58E4783D-EE04-4F3B-885F-6799F55A1365}.201
2014-10-19 20:10:49:652
980 320
Handler Generating request for CBS update 58E4783D-EE04-4F3B-885F-6799F55A1365 in sandbox C:\Windows\SoftwareDistribution\Download\4a74e4e0a072b6d6948e86fd12589a6a
2014-10-19 20:10:49:652
980 320
Handler Selected payload type is ptExpress
2014-10-19 20:10:49:667
980 320
Handler UH: DpxRestoreJob returned 0x80070002
2014-10-19 20:10:49:667
980 320
Handler Detected download state is dsHavePackage
2014-10-19 20:10:50:416
980 8e0
Handler CBS called Error with 0x800f0816,
2014-10-19 20:10:50:416
980 320
Handler Async stage operation completed with 0x800f0816
2014-10-19 20:10:50:463
980 320
Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2014-10-19 20:10:50:463
980 320
DnldMgr *********** DnldMgr: New download job [UpdateId = {58E4783D-EE04-4F3B-885F-6799F55A1365}.201] ***********
2014-10-19 20:10:50:603
980 320
DnldMgr * All files for update were already downloaded and are valid.
2014-10-19 20:10:50:603
980 1908
AU >>## RESUMED ## AU: Download update [UpdateId = {2695DD3F-2D0A-4409-BF66-C0CE7C05E899}, succeeded]
2014-10-19 20:10:50:603
980 320
DnldMgr *********
2014-10-19 20:10:50:603
980 320
DnldMgr ** END ** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
2014-10-19 20:10:50:603
980 320
DnldMgr *************
2014-10-19 20:10:50:603
980 320
DnldMgr *********** DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates] ***********
2014-10-19 20:10:50:603
980 320
DnldMgr * Call ID = {DA5D08E9-E9B3-4749-881B-9FF8F1BC4FE2}
2014-10-19 20:10:50:603
980 320
DnldMgr * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-10-19 20:10:50:603
980 320
DnldMgr * Updates to download = 1
2014-10-19 20:10:50:603
980 320
Agent * Title = Security Update for Windows Server 2012 (KB2973501)
2014-10-19 20:10:50:603
980 320
Agent * UpdateId = {2346EB42-185C-49CC-9856-190C294FE502}.202
2014-10-19 20:10:50:603
980 320
Agent * Bundles 1 updates:
2014-10-19 20:10:50:603
980 320
Agent * {041EDA5D-FF28-450B-AA8C-557161884100}.201
2014-10-19 20:10:50:603
980 320
DnldMgr Adding revision ID 202 for update 2346EB42-185C-49CC-9856-190C294FE502 to the lock revision cache.
2014-10-19 20:10:50:603
980 320
DnldMgr Adding revision ID 201 for update 041EDA5D-FF28-450B-AA8C-557161884100 to the lock revision cache.
2014-10-19 20:10:50:603
980 320
DnldMgr *********** DnldMgr: Regulation Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}] ***********
2014-10-19 20:10:50:603
980 320
DnldMgr Contacting regulation server for 5 updates.
2014-10-19 20:10:50:603
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2014-10-19 20:10:50:603
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:50:603
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:50:603
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2014-10-19 20:10:50:619
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:50:619
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:50:619
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPAA89.tmp with dwProvFlags 0x00000080:
2014-10-19 20:10:50:619
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:50:619
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:50:619
980 320
EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-10-19 20:10:50:619
980 320
PT WARNING: Cached cookie has expired or new PID is available
2014-10-19 20:10:50:619
980 320
PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-19 20:10:50:666
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2014-10-19 20:10:50:666
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:50:666
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:50:666
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-wuredir.cab with dwProvFlags 0x00000080:
2014-10-19 20:10:50:681
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:50:681
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:50:681
980 320
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPAAC8.tmp with dwProvFlags 0x00000080:
2014-10-19 20:10:50:681
980 320
Misc Microsoft signed: NA
2014-10-19 20:10:50:681
980 320
Misc Infrastructure signed: Yes
2014-10-19 20:10:50:681
980 320
EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Regulation URL: "https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx"
2014-10-19 20:10:50:681
980 320
DnldMgr Regulation server path: https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2014-10-19 20:10:50:837
980 320
DnldMgr * Regulation call complete. 0x00000000
2014-10-19 20:10:50:837
980 320
DnldMgr *********** DnldMgr: New download job [UpdateId = {041EDA5D-FF28-450B-AA8C-557161884100}.201] ***********
2014-10-19 20:10:50:837
980 320
DnldMgr * Queueing update for download handler request generation.
2014-10-19 20:10:50:837
980 320
DnldMgr Generating download request for update {041EDA5D-FF28-450B-AA8C-557161884100}.201
2014-10-19 20:10:56:141
980 320
Handler Generating request for CBS update 041EDA5D-FF28-450B-AA8C-557161884100 in sandbox C:\Windows\SoftwareDistribution\Download\4a3782ca0835c37539a9429b96d709b7
2014-10-19 20:10:56:141
980 320
Handler Selected payload type is ptExpress
2014-10-19 20:10:56:141
980 320
Handler UH: DpxRestoreJob returned 0x80070002
2014-10-19 20:10:56:141
980 320
Handler Detected download state is dsHavePackage
2014-10-19 20:10:58:295
980 8e0
Handler CBS called Error with 0x800f0816,
2014-10-19 20:10:58:295
980 320
Handler Async stage operation completed with 0x800f0816
2014-10-19 20:10:58:498
980 320
Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2014-10-19 20:10:58:498
980 320
DnldMgr *********** DnldMgr: New download job [UpdateId = {041EDA5D-FF28-450B-AA8C-557161884100}.201] ***********
2014-10-19 20:10:58:591
980 320
DnldMgr * All

Windows update error 0x80070BC9 with windows 7

Hi,
I have only one Windows 7 machine which has started to show 80070BC9 in Windowsupdate.log file when trying to install Windows updates KB2478662. I believe this refers to a "pending update" which needs to be completed before other updates can follow (normally
after a reboot).
I restarted the computer many times, tried to install this update manually, tried .Net cleanup tool, strated the computer in selective startup mode (without load startup items) and reset Windows update components. unfortunately I still
have the same problem.
I get the following in Windowsupdate.log file:
2012-02-07 15:42:17:069 328 e9c Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80070BC9
2012-02-07 15:42:17:069 328 e9c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226" failed, error = 0x80070BC9
2012-02-07 15:42:17:069 328 e9c Setup FATAL: SelfUpdate check failed, err = 0x80070BC9
2012-02-07 15:42:17:069 328 e9c Agent   * WARNING: Skipping scan, self-update check returned 0x80070BC9
2012-02-07 15:42:17:069 328 e9c Agent   * WARNING: Exit code = 0x80070BC9
2012-02-07 15:42:17:069 328 e9c Agent *********
2012-02-07 15:42:17:069 328 e9c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-02-07 15:42:17:069 328 e9c Agent *************
2012-02-07 15:42:17:069 328 e9c Agent WARNING: WU client failed Searching for update with error 0x80070bc9
2012-02-07 15:42:17:069 328 430 AU AU setting pending client directive to 'Reboot Pending'
2012-02-07 15:42:17:069 328 430 AU Changing existing AU client directive from 'Install Approval' to 'Reboot Pending', session id = 0x1
2012-02-07 15:42:17:069 328 3b4 AU >>## RESUMED ## AU: Search for updates [CallId = {87044891-5208-4538-8A04-FC019AE09325}]
2012-02-07 15:42:17:069 328 3b4 AU   # WARNING: Search callback failed, result = 0x80070BC9
2012-02-07 15:42:17:069 328 3b4 AU   # WARNING: Failed to find updates with error code 80070BC9
It's very important for me to fiind a solution without reinstalling Windows 7.
Your help would be very much appreciated.
Thanks a lot,
William

Hi,
I understand that the issue persists after registering the Windows Update files and removing incorrect Registry values that may exist. And before that
you have tried manually installation, disable antivirus, checksur but the update still cannot be installed.
Based on my experience, the update fail issue may occur when there are problems with winsxs folder, disk or Software Distribution folder. Please try the steps below and check the
result.
===========================================
1.
Rename Pending.xml
1). Open an elevated command prompt
2). At the command prompt type the following command:
takeown /f C:\Windows\winsxs\pending.xml
3). Rename c:\windows\winsxs\pending.xml using the following command:
Ren c:\windows\winsxs\pending.xml pending.old
2. Run Check disk (chkdsk) on the OS partition
1). Open an elevated command prompt
2). At the command prompt type the following command:
Chkdsk volume: /f /r
3. Rename the Software Distribution folder
To rename the Windows Update temporary SoftwareDistribution directory follow these steps:
1). Start an administrative command prompt.
2). Run the following commands hitting enter after each line:
Net stop wuauserv
cd %systemroot%
Ren SoftwareDistribution SoftwareDistribution.old
Net start wuauserv
3). Try to install updates again
Important The following issues occur when you do this:
• Updates that are currently downloaded but that have not yet been installed have to be downloaded again by using Windows Update or Microsoft Update.
• When you delete the Software Distribution folder, your download history is removed.
• If you currently receive updates from Microsoft Update and from Windows Update, you will have to re-select this option from the Windows Update Web site.
Note: If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.
Best regards,
Ruby Cheng
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Installed windows updates. Stuck on "getting windows ready"

Similar Messages

Maybe you are looking for