Installed Yosemite and iPhoto 9.6. A lot of my photos are much too dark now and the colour is not right. Any fix available? I did a backup prior to the new installs.
Installed Yosemite and iPhoto 9.6. A lot of my photos are now too dark and the colour is way off from the originals. Any suggestions to correct this mess. I did a backup prior to installing Yosemite and iPhoto 9.6.
Check the monitor settings in the System/Displays/Color preference pane. You may have to change the color profile used or calibrate the monitor.
Also check the System/Accessibility preference pane to see if the Increase contrast checkbox is checked. If it is check it and see if there's any improvement.
Similar Messages
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I downloaded yosemite and the new version of photos and now i can not find my iPhotos
I downloaded yosemite and the new photos. now i can not find my iPhotos. It won't let me open the old app and it says that its not compatible with yosemite. HELP! how do I retrieve my old photos??
iPhotos has been replaced with a new app called Photos. If it completed migrating your iPhoto Library, all your images are now also in Photos Library(Events are now Albums in a folder named iPhoto Events.
iPhoto and iPhoto Library remain on your drive and work as before.
How to get iPhoto 9.6.1 if you didn't update before OS X10.10.3.
Prepared by Barney-15E: https://discussions.apple.com/docs/DOC-8431 -
I installing yosemite and my Hdd is not reconized?
i installing yosemite and my hdd is not reconized, what happend?
Please be more specific. Where is it not recognized? Is the computer still functional?
-
I installed Yosemite and my mac will not start
I installed Yosemite and my mac will not start, as I can reload the previous system
Hi c.perez,
Welcome to the Apple Support Communities!
I know that it can be both frustrating and concerning when you cannot turn on your computer. In this situation there are several troubleshooting steps that I would recommend. Please use the attached article as a guide for troubleshooting.
Troubleshooting: My computer won't turn on - Apple Support
Have a great day,
Joe -
Installed Yosemite and now Microsoft Office does not work. Help!!
What version of Office is it, and what version of OS X were you running prior to your upgrade? You need to be on Office 2008 or later, and Office 2011 is preferable.
-
Pages '09 won't open in Yosemite
Please update Firefox to 3.6.17 a.s.a.p. the reason being that there was a security breach at Comodo which is an SSL certificate provider recently whereby a number of fraudulent certificates were inadvertently issued. These allow a hacker to impersonate any site including online banking and the Firefox version you're running at the moment will not warn you that the site is a fake. The fraudulent certificates were blacklisted in v3.6.17 and beyond.
See also: http://blogs.comodo.com/it-security/data-security/the-recent-ra-compromise/ -
How do i update 10.5.8 if my macbook does not show any software updates?
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading from Snow Leopard to Lion or Mountain Lion to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
Yosemite made all my photos dissapear
Which version of iPhoto did you upgrade from? What happens when you try to launch iPhoto? Do you get any warnings, when iPhoto upgraded the library?
I have tried everything but my library is empty.
What have you tried already?
Where did you store your iPhoto library? On an external drive or your system drive?
iPhoto will create a new, empty library, if it cannot open or find your previous iPhoto library.
If you upgraded from iPhoto '08 or earlier, the iPhoto library needs to be prepared with iPhoto Library Upgrader. See this link: iPhoto '11: About the Library Upgrader
If you got error messages during the upgrade of the library, restore your iPhoto Library from your most current backup. -
I run Macbook Pro with Mavericks. I have a licensed copy of Creative Suite CS3 installed. It simply stopped working. InDesign, Photoshop, and Illustrator close upon opening. Tried repairing the installation, uninstalling, and reinstalling. Didn't work. The reinstallation did no provide an opportunity to enter the serial number. Tried CS5cleaner. Didn't work. It left the applications installed and deleted the uninstall application. Any help would be greatly appreciated!
The system requirement for CS3 is :
Macintosh
PowerPC® G4 or G5 or multicore Intel processor (Adobe Premiere® Pro, Encore®, and Soundbooth™ require a multicore Intel processor; Adobe OnLocation™ CS3 is a Windows application and may be used with Boot Camp)
Mac OS X v.10.4.9; Java™ Runtime Environment 1.5 required for Adobe Version Cue® CS3 Server
1GB of RAM for DV; 2GB of RAM for HDV and HD; more RAM recommended when running multiple components
24GB of available hard-disk space to install all core components (up to 1GB of additional free space may be required during installation); custom installing select components requires less space
Dedicated 7,200 RPM hard drive for DV and HDV editing; striped disk array storage (RAID 0) for HD; SCSI disk subsystem preferred
Core Audio compatible sound card
1,280x1,024 monitor resolution with 32-bit video card; Adobe recommended graphics card for GPU-accelerated playback
For OpenGL support: Some 3D features in Photoshop CS3 Extended require an OpenGL 1.4 capable graphics card with at least 64MB of VRAM; Adobe After Effects® supported OpenGL 2.0 card (NVIDIA recommended)
DVD-ROM drive
Blu-ray burner required for Blu-ray Disc creation
SuperDrive required for DVD burning
QuickTime 7.1.5 software required to use QuickTime features
Internet or phone connection required for product activation
Broadband Internet connection required for Adobe Stock Photos* and other services
Please compare it with your system specification.
http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs. html
Regards
Rajshree -
I am so frustrated since installing all of these new updates...they took a great app like FaceTime and totally ruined it with feedback. I even went to the apple store and they reset my phone after finding that apps were crashing, and it didn't make a speck of difference. So annoyed to have to go back to skype on all three apple products. But its the only way to use a video chat now that I can find. Anyone else have this issue
Mandy51 wrote:
... Anyone else have this issue
Nope -
We just installed maverick and the new final cut. On 2 separate computers we have had it crash while using final cut and have lost the project. Now we are reading that our time machine is not working with maverick. Any suggestions on how to get timeline back from the new final cut? Thought it was suppose to save automatically.
We just installed maverick and the new final cut. On 2 separate computers we have had it crash while using final cut and have lost the project. Now we are reading that our time machine is not working with maverick. Any suggestions on how to get timeline back from the new final cut? Thought it was suppose to save automatically.
-
Pictures disappeared after installing Yosemite and new Iphoto. Why
Pictures disappeared after installing Yosemite and new Iphoto. Why ?
I also started having problems with iPhoto after installing Yosemite. Some of the Event collections lost the picture and just has a grey square in its place. When I click on the Event, it shows a white dotted lined square for each picture and if I click on the picture, it shows an exclamation mark.
Check, if you also are having a folder "Old Masters" inside the iPhoto Library package, as described by Muhamad Abdulkadir.
Ctrl-click (or right-click) your iPhoto Library in the Pictures folder , then select "Show Package Contents". If you are seeing a folder "Old Masters", copy this folder out of the library. Look inside - are the original image files of the problematic photos inside?
Are any photos in your "Masters"folder? -
I installed Yosemite and now my computer is slow when logging in. Also when I type my password, a bar appears measuring the process and then all of a sudden the screen images are distorted. After that my home screen appears and everything seems normal. What can I do to fix this?
Here is what the etrecheck results are:
Problem description:
slow at start up, screen is distorted while logging in, it is fine after
EtreCheck version: 2.1.8 (121)
Report generated April 5, 2015 at 9:42:01 AM PDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 297
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:0
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (174.85 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.1.0) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.1.0) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.1.0) [Click for support]
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.hp.help.tocgenerator.plist [Click for support]
[not loaded] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[not loaded] com.logmein.logmeingui.plist [Click for support]
[not loaded] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.logmein.logmeinblanker.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[not loaded] com.logmein.raupdate.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist [Click for support]
[not loaded] com.facebook.videochat.[redacted].plist [Click for support]
[not loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
LogMeInSafari64: Version: 1.0.660 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.660 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.660 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 10.0.1 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% ocspd
4% WindowServer
1% kextd
0% ps
0% securityd
Top Processes by Memory: ℹ️
137 MB Microsoft Word
120 MB Safari
86 MB ocspd
82 MB CalendarAgent
77 MB WindowServer
Virtual Memory Information: ℹ️
310 MB Free RAM
1.89 GB Active RAM
1.55 GB Inactive RAM
544 MB Wired RAM
1.13 GB Page-ins
8 KB Page-outs
Diagnostics Information: ℹ️
Apr 5, 2015, 09:32:47 AM Self test - passed
Apr 5, 2015, 09:30:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-05-093005_[redacted].crash
Apr 4, 2015, 01:12:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-131241_[redacted].crash
Apr 4, 2015, 08:13:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-081357_[redacted].crashReinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
System running ridiculously slow after installing Yosemite and Adobe CC
SInce installing Yosemite and upgrading to Adobe CC for all my design apps, my computer runs soooooo slow. Since then, I've run all the disk utility stuff and upgraded from 8gb to 12gb of RAM. That about ends my knowledge. I ran EntreCheck with report below. Any insight on what to do would be HUGELY appreciated.
Problem description:
everything is running soooooooo slow.
EtreCheck version: 2.1.8 (121)
Report generated March 20, 2015 at 12:19:11 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️<etrecheck://help/hardware>
iMac (27-inch, Mid 2010) (Technical Specifications)<http://support.apple.com/kb/SP695>
iMac - model: iMac11,3
1 2.8 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️<etrecheck://help/video>
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️<etrecheck://help/systemsoftware>
OS X 10.10.2 (14C109) - Time since boot: 1:33:15
Disk Information: ℹ️<etrecheck://help/disk>
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (586.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️<etrecheck://help/usb>
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Configuration files: ℹ️<etrecheck://help/configurationfiles>
/etc/hosts - Count: 30
Gatekeeper: ℹ️<etrecheck://help/gatekeeper>
Mac App Store and identified developers
Launch Agents: ℹ️<etrecheck://help/launchagents>
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]<http://www.google.com/search?q=com.adobe.AAM.Updater-1.0.plist+support+site:adob e.com>
[loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]<http://www.google.com/search?q=com.adobe.AdobeCreativeCloud.plist+support+site:a dobe.com>
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]<http://www.google.com/search?q=com.adobe.CS5ServiceManager.plist+support+site:ad obe.com>
[loaded] com.google.keystone.agent.plist [Click for support]<http://www.google.com/search?q=com.google.keystone.agent.plist+support+site:goog le.com>
[loaded] com.hp.help.tocgenerator.plist [Click for support]<http://www.google.com/search?q=com.hp.help.tocgenerator.plist+support+site:hp.co m>
[loaded] com.intego.backupassistant.agent.plist [Click for support]<http://www.google.com/search?q=com.intego.backupassistant.agent.plist+support+si te:intego.com>
Launch Daemons: ℹ️<etrecheck://help/launchdaemons>
[loaded] com.adobe.fpsaud.plist [Click for support]<http://www.google.com/search?q=com.adobe.fpsaud.plist+support+site:adobe.com>
[loaded] com.adobe.SwitchBoard.plist [Click for support]<http://www.google.com/search?q=com.adobe.SwitchBoard.plist+support+site:adobe.co m>
[loaded] com.google.keystone.daemon.plist [Click for support]<http://www.google.com/search?q=com.google.keystone.daemon.plist+support+site:goo gle.com>
[running] com.intego.BackupAssistant.daemon.plist [Click for support]<http://www.google.com/search?q=com.intego.BackupAssistant.daemon.plist+support+s ite:intego.com>
[loaded] com.quark.quarkupdate.plist [Click for support]<http://www.google.com/search?q=com.quark.quarkupdate.plist+support+site:quark.co m>
User Launch Agents: ℹ️<etrecheck://help/userlaunchagents>
[loaded] com.adobe.ARM.[...].plist [Click for support]<http://www.google.com/search?q=com.adobe.ARM.78cc0ca4390391ccbf3e6ae7434b49da845 cbb801c17ced9d324e9da.plist+support+site:adobe.com>
[running] com.akamai.single-user-client.plist [Click for support]<http://www.google.com/search?q=com.akamai.single-user-client.plist+support+site: akamai.com>
[failed] com.apple.CSConfigDotMacCert-[...]@me.com<http://me.com>-SharedServices.Agent.plist
[running] com.spotify.webhelper.plist [Click for support]<http://www.google.com/search?q=com.spotify.webhelper.plist+support+site:spotify. com>
User Login Items: ℹ️<etrecheck://help/loginitems>
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️<etrecheck://help/internetplugins>
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]<http://www.google.com/search?q=support+site:google.com>
Google Earth Web Plug-in: Version: 7.1 [Click for support]<http://www.google.com/search?q=Google%20Earth%20Plugin.plugin+support+site:Googl e.com>
Default Browser: Version: 600 - SDK 10.10
CouponPrinter-FireFox: Version: Version 1.1.5
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]<http://www.google.com/search?q=support+site:AdobeAAMDetectLib.com>
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]<http://www.google.com/search?q=FlashPlayer-10.6+support+site:macromedia.com>
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]<http://www.google.com/search?q=support+site:microsoft.com>
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]<http://www.google.com/search?q=Flash%20Player+support+site:macromedia.com>
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]<http://www.google.com/search?q=support+site:google.com>
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 [Click for support]<http://www.google.com/search?q=AdobePDFViewer+support+site:adobe.com>
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version<http://www.java.com/en/download/installed.jsp>
3rd Party Preference Panes: ℹ️<etrecheck://help/preferencepanes>
Akamai NetSession Preferences [Click for support]<http://www.google.com/search?q=Akamai%20NetSession%20Preferences+support+site:yo urcompany.com>
Flash Player [Click for support]<http://www.google.com/search?q=Flash%20Player+support+site:adobe.com>
Growl [Click for support]<http://www.google.com/search?q=Growl+support+site:growl.com>
Paragon NTFS for Mac ® OS X [Click for support]<http://www.google.com/search?q=Paragon%20NTFS%20for%20Mac%20%C2%AE%20OS%20X+supp ort+site:paragon-software.com>
Quark Update Preferences [Click for support]<http://www.google.com/search?q=Quark%20Update%20Preferences+support+site:quark.c om>
Time Machine: ℹ️<etrecheck://help/timemachine>
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 412.95 GB
Destinations:
LaCie [Local]
Total size: 2.00 TB
Total number of backups: 18
Oldest backup: 2014-12-10 04:43:29 +0000
Last backup: 2015-03-07 20:22:58 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 412.95 GB X 3)
Top Processes by CPU: ℹ️<etrecheck://help/cpu>
1% sysmond
0% fontd
0% Activity Monitor
0% SystemUIServer
0% mds
Top Processes by Memory: ℹ️<etrecheck://help/memory>
206 MB mds_stores
103 MB WindowServer
77 MB Finder
77 MB com.apple.WebKit.WebContent
64 MB Activity Monitor
Virtual Memory Information: ℹ️<etrecheck://help/vm>
9.44 GB Free RAM
1.99 GB Active RAM
622 MB Inactive RAM
827 MB Wired RAM
1.87 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️<etrecheck://help/diagnostics>
Mar 19, 2015, 11:42:51 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-19-234251_[ redacted].hang
Mar 19, 2015, 10:36:03 PM Self test - passed
Mar 18, 2015, 09:49:31 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-18-214931_[redacted].hang
Mar 18, 2015, 06:09:50 PM /Library/Logs/DiagnosticReports/AdobeAcrobat_2015-03-18-180950_[redacted].hang
Mar 18, 2015, 03:13:06 PM /Library/Logs/DiagnosticReports/System Preferences_2015-03-18-151306_[redacted].hang
Mar 18, 2015, 03:12:39 PM /Library/Logs/DiagnosticReports/Spotify_2015-03-18-151239_[redacted].hang
Mar 18, 2015, 03:10:52 PM /Library/Logs/DiagnosticReports/Safari_2015-03-18-151052_[redacted].hang
Mar 17, 2015, 10:39:53 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-17-223953_[redacted].hang
Mar 17, 2015, 08:28:02 AM /Library/Logs/DiagnosticReports/Safari_2015-03-17-082802_[redacted].hangThanks so much for the detailed instructions...but they didn't seem to work.
At this point I've erased the drive and reinstalled Yosemite. I haven't brought any files or applications back in yet, but things are still moving really slow. Here's my latest EntreCheck report. Any insight would be very helpful.
Problem description:
sytstem, even after a bringing it back to factory settings, is still running really really slow
EtreCheck version: 2.1.8 (121)
Report generated March 22, 2015 at 11:23:25 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 2.8 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:28:31
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (989.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
0% launchd
0% dpd
Top Processes by Memory: ℹ️
155 MB mds_stores
129 MB softwareupdated
103 MB Dock
64 MB Finder
64 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
8.51 GB Free RAM
2.13 GB Active RAM
1.24 GB Inactive RAM
1.00 GB Wired RAM
2.36 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 22, 2015, 09:49:57 PM Self test - passed -
16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What happened?what do I do now??????? Help!
Note that you don't have a Mac Pro as stated. Your profile says you have a MacBook Pro. Please clarify as they are entirely different computers. If nothing below works for you, then make a Genius Appointment and take it in for service.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
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