Installed Ziggo e-mail on i-phone 4. Not possible to send mail because server was not able to read adress. What to do?

Installed Ziggo e-mail on i-phone 4j ust like their website tells you to do. Mails come in but it is not possible to send mails. The i-phone tells me the server doesn't recognise the forwarding e-mail adres.
Ziggo helpdesk tell me this is not their problem but the problem of Apple.
Please help.
Joop

like stated here only you can just focus on verifying that your smtp settings are correct
https://discussions.apple.com/thread/3925779?tstart=0

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