Installer, application manager and camera raw plug in issues
Hi - I need help.
I'm running on Windows 7. I have just upgraded Photoshop to CS5.5 from CS4 (on my laptop not a creative cloud version). I have since uninstalled Photoshop CS4. I was trying to install the camera raw plug in 6.7.1 but it would not install and I got a message saying that the application manager was damaged and to download it again. I have downloaded the application manager file but cannot install it. I am getting the "installer failed to initilize" message. I've read through the forums on this and cannot find a solution.
I have extracted the file so I am not trying to open a zip file. I have downloaded a second time to a different location and tried installing again while logged into creative cloud but got the same message. I saw the comment about deleting the Adobe/OOBE folder and trying again but was wary about doing this as I don't know what this folder is. Can someone tell me what this is and why I would delete it?
I don't think I had this issue before I uninstalled CS4. I think I had already downloaded a camera raw plug in for that version. So I am wondering if deleting CS4 caused the issue.
I then downloaded CS6 cloud version thinking that perhaps I would get application manager installed correctly within that. I have now been able to install the camera raw plug in and this is now working in CS5.5 but strangely still cannot run the setup.exe for the application manager (So perhaps it is just a problem with Installer?).
Can someone tell me if application manager is just relevant for cloud based products or is it required for desktop versions as well? Could creative cloud be interferring with my desktop version? Where can I find the application manager files? If I uninstall CS6 will I have the same problem with application manager not working in future? I do not really want to use a cloud based version (CS6) and don't want to keep unnecessary programs on my laptop.I signed up to Creative Cloud when both desktop and cloud versions were supported and may not continue when my subscription expires.
To fix this problem without CS6 do I need to reinstall CS5.5? (To do this I will have to reinstall CS4 as it was an upgrade version). Would just reinstalling CS4 fix the problem? Can I just reinstall the application manager part of either of these or is there a simpler solution?
Thanks in advance as I am not super tecchie and am running out of ideas.
Hi
I have Creative Suite 5.5 Master Collection but have only installed Photoshop and Bridge ( this includes files associated with that install). Since installing that I have also installed Photoshop 6 (with Bridge etc).
The issue I had in Photoshop 5.5 was I was unable to read files from Canon EOS 5D Mark 2. I was trying to install the camera raw plug in 6.7.1 to fix this. I got a message saying that the application manager was damaged and to download it again. I downloaded the application manager file (adobe application manager 8) but couldn't install it. I got an "installer failed to initilize" message.
So I downloaded CS6 to see if that would fix the application manager issue. I have now been able to install the camera raw plug 6.7.1 and this is now working in CS5.5. So the initial problem is fixed for now but what I want to know is -
- Is the Application Manager associated with the version or does it stand alone as a separate file?
- If I now uninstall Photoshop 6 will the Application Manager uninstall also, or will it continue to work in 5.5?
- What is the best way to uninstall version 6 - should I do this through Application Manager not Windows Control Panel? I cannot see where to do this.
The Adobe site says to start AAM by :
Choose Help > Updates in a Creative Suite 5 product.
Double-click PDApp.exe in the following locations: Windows 64 bit: \Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\
If I chose Help in Photoshop 5.5 - the update option is greyed out and not available.
If I follow the second option I get the Creative Cloud Application Manager (version 9) offering me updates for version Photoshop 6 only.
How can I find out if I have a working Application manager for 5.5?
What is the best way to uninstall version 6?
You are right I have found folders / files which need to be cleaned up from CS4 eg: plug ins and a lot of empty folders. What is the best way to clean up these - can I just delete them in Windows Explorer?
Sorry this is long - I am learning as I go
Carmel
Similar Messages
-
When sending a photo from LR5 to CS5 I get a message saying this version of LR may required the photoshop camera raw plug-in version 8.2 for full compatibility. I don't know what to do?
Photoshop CS5 uses ACR 6.x. You need Photoshop CS6 or later to have Camera Raw rendering compatibility, or render the image as Tiff when doing an Edit In > Photoshop CS5.
-
Lightroom CC and latest Camera Raw plug-in
Does a subscription to the new Lightroom CC include installation of the latest Camera Raw plug-in (version 9.0?)?
Lightroom CC itself includes its own raw engine which is the equivalent to Camera Raw 9.0, but Lightroom doesn't use the plug-in. If you have Photoshop installed as part of the Creative Cloud subscription, PS will update itself to include the new Camera Raw version. Likewise for Adobe Bridge and Adobe After Effects, if you have those as part of your sunscription.
mh++ -
Can't open raw files from Nikon d800 in PS CS5 and can't update Camera Raw plug-ins
Can't open raw files from Nikon d800 in PS CS5 (Win7 64-bit). It says, the model not supported by Camera Raw. Tried updating Camera Raw plug-ins for d800 but keep getting error message: Update failed, Adobe Application Manager may be damaged. Re-install the latest application manager but still the same error message. How to fix?
These links may help
Adobe - Photoshop : For Macintosh
Adobe - Photoshop : For Windows
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
If I'm in LIghtroom 5, and try to Edit in Photoshop CS6, I always get the following message: "This version of Lightroom may require the Photoshop Camera Raw plug-in version 8.6 for full compatibility." But I have updated to 8.6 and have no remaining updates. How can I fix this?
If I click "Open Anyway" or "Render using Lightroom", I get the following message:
"Adobe Photoshop CS6 cannot be opened because of a problem.
Check with the developer to make sure Adobe Photoshop CS6 works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X."
Please tell me what to do so I can edit from Lightroom to Photoshop.In Photoshop, if you choose Help - About Plug-in... - Camera Raw, does it say 8.6?
Seems to me there was some hiccup they found in the update process, which prompted this:
Camera Raw updates cannot be applied
I honestly don't know if the problem could apply to 8.6 as well, which is why I asked you to check to make very sure you really got it.
-Noel -
Bridge wont recognizw my Nikon d610. I am running windows 8 and photoshop cs6 with 8.6 camera raw plug in. How can I get bridge to recognize my camera? Thanks!!
That camera model has been supported since ACR 8.3 and it is most certainly supported by ACR 8.6 and ACR 8.7 (beta).
Either you have damaged, corrupt image files, or a faulty Photoshop and/or ACR installation.
If there are no privacy issues, you can post one of your files to the FTP service of your choice (such as Dropbox or yousendit.com), post the link to it, and someone here can take a look at it for you. -
Camera Raw plug-in. How can I download and Install?
For some reason, I don't have the Camera Raw plug-in installed with my Photoshop Elements 11.0 software on my PC. How can I go about downloading and installing the Camera Raw plug-in?
Barbara,
Thanks for replying to my question. First of all, yes I'm sure I don't have
it, or if I do, I'm unable to access it. When I go to File>Open As and
click on the down arrow where you go to make your selection for Camera Raw,
it does not appear as one of my options. All the other options are there,
but not Camera Raw. I went back into Elements 8, 9 and 10, which I also
still have installed, and it does show up there, but not in 11. I did go
into Help>Updates a couple of weeks ago and it said all my updates were
current, so that didn't help. In fact, since then I've installed the trial
version of PSE 12.0 and it shows up there with no problem. My camera is a
Panasonic Linux and every version of PSE, with the exception of 11.0, has no
problem handling my RAW photos, so that is not the answer. After I got your
e-mail today I went back into Help>Updates again for my PSE 11.0
installation and lo and behold it came up with an option to install Camera
Raw version 8.2, which I did, thinking that might just solve my problem.
The installation seemed to download without a hitch, so I think it's lurking
in my system somewhere. The problem I'm having now is figuring out how to
get it into my 11.0 version so that it shows up as an option that I can
click on when I do the Open As command, since it's still not showing up
there. Any additional help you can provide me with would be greatly
appreciated. The reason I so desperately need it in my 11.0 version is
because I'm teaching a SeniorNet PSE 11.0 class and without Camera Raw
installed on my home computer, I'm kinda lost. I've been using 12.0 for the
time being, but my trial period for that is due to run out soon and I hadn't
really planned on buying the 12.0 version this time around. Thanks again for
your help.
Dick Castro -
D7100 support in Camera Raw plug-in and Lightroom
When will D7100 be supported cameras in Camera Raw plug-in and Lightroom
If Adobe have managed to get their hands on a copy, there's a vague chance it might make the LR 4.4 final release which is expected soon (it's currently in RC, but sometimes extra camera's get added). Other than that, you'll be waiting on the next release I'm afraid. They don't generally pre-announce camera support.
-
I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?
Canon 1DX support was added to ACR in version 6.7, 7.1. An updated CS6 should be at level ACR 8.6. If your ACR is not at level 8.6 try using CS6 menu Help>Updates. If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
Adobe - Adobe Camera Raw and DNG Converter : For Windows
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh -
I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please help.
This link shows that ACR 8.3 supports the Nikon D610 and 6.7.1 was the final version for CS5.
Camera Raw plug-in | Supported cameras
So you can upgrade to CS6 and ACR 8.7.1
or using the DNG converter, convert your Nikon raw files to dng format to open in CS5.
Here is the download link: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
or Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
And here is a great video tutorial on how to use the converter.
https://www.youtube.com/watch?v=0bqGovpuihw
Gene -
I have Photoshop CS5 and am trying to download the Camera Raw Plug in that will allow me to open images taken with a D800 camera .
It appears the download has been successful when I look in my " Downloads " Folder but I still get a message up saying the installed version of Camera RAW won't support the Camera model ( i.e. D800 ) . What am I missing ??
Tony FletcherYou need to download and install Camera Raw 6.7.1 for CS5. Once you have downloaded it, you need to install it while CS5 is closed.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Once downloaded, unzip/unpack the file, and run the executable to start the update, following the instructions. -
In CS6, how do I access the Adobe Camera Raw plug in that's listed with my other (easily accessible) plug ins: I can't find it through "automate", or "Filter" or "extensions".. I am on iMAC 10.9.5 (Mavericks)
I believe camera raw as a filter is CC only. You can access camera raw by selecting a raw, tiff or jpg image from your drive. Raw is the only one that will open by default. You must tell camera raw to open tiff and jpg in the preferences.
You can also use file>open or file>place then specify camera raw as file type. In this case it will open any of the three formats without changing the preferences.
Once the image is in Photoshop, it should be a smart object if you choose open as object instead of open as image in camera raw. As a smart object, you can double click on the thumbnail in the layers panel. This will open camera raw with that image. -
i've just upgraded to os 10.8.4 and now i can't open canon raw files in photoshop cs5 with camera raw plug in 6.7 which worked perfectly prior to the upgrade....anyone else encountered this issue?
Adobe's software is a mess in terms of the fact that it's sprayed all over the place and may not survive an OS upgrade. Try reinstalling Photoshop CS5.
-
I just made the switch to mac. I am have installed all the new PS6 CC and bridge and I am not trying to add some presets to my ACR but when I search for the folder to place them it is not there. From what I researched it says it should be under camera library/application support/adobe/camera raw/settings but I can only get to library/application support/adobe/ and then there are two different camera raw options I have checked both and there are not settings folder. If anyone can help me please thanks
You want your user library
Mac(user)/Library/Application Support/Adobe/Camera Raw/Settings
In finder click on Go then hold down the Option key and then click on Library -
how can i view nikon images in photoshop? i have cs4 so the camera raw plug-in is not an option and i've lost my disk from the initial purchase of the D90.
The NEF file only gives a little "nef" icon. i was able to convert the NEF to DNG on the old computer and then brought the files over to the new computer. On the old computer, the NEF files were depicted as little jpeg's so I would be able to see a picture of what each file represented. On the new computer, both the NEF files and the DNG files are depicted with icons, "nef" or "dng", but not as little pictures. On the new computer, though, I am to import the DNG's into Adobe and edit them so that is working regardless of whether or not a picture is present for the icon of each file. I've downloaded the DNG converter from Adobe and will try the conversion directly on the new computer when I get home from work. I do appreciate your responses and will let you know how it works.
I am curious then, since right now the files are represented by little "nef"'s and little "dng"'s: If I also download the viewNX (spelling might be wrong, sorry) from nikon, do you know if that maintains the file as a RAW format file but allows a picture representation of the RAW file for the icon? (That would make it easier to choose which RAW files I would choose to edit and which to not even bother with as an initial culling if that makes sense.
Cheers.
Maybe you are looking for
-
Spry Vertical Menu does not display properly when uploaded to server.
I am using Dreamweaver CS5 Version 11.0 Build 4909 on Windows XP. The website I am working on is displaying the ordered list incorrectly. The drop down submenus are not lined up underneath each other. So I did a basic one and uploaded it to the ser
-
I have been using Safari for years and have always kept it on "private." Starting two days ago, I suddenly found myself unable to log onto my blog and many other sites that I normally log onto when private is set. This so annoying, I just switched to
-
SAP R/3 - J2EE Application interface using XI
Hi, We have a Portal Application based on WebDynpro Java. The model being used is BAPI's written in SAP HR. There is another Portal Application based on J2EE. (Non SAP) The requirement is to use the same BAPI's to pass the data to the J2EE screens. S
-
I have my original Adobe CS 2 Premium Edition. I run set up as admin etc and put in my serial etc etc all that goes smoothly. Now I would select the components I want to install. Photoshop Cs2 and Illustrator CS2. So after the installation I see illu
-
I am running Final Cut Pro 7 on MacPro and was trying to import footage using JVC deck. The clips look squished in the timeline and canvas view. The presets are NTSC 4:3 and clips have been recorded with the same ratio. Under Level->Correct Aspect Ra