Installer asks for CS5.1 Disk but I puchased PS as a direct download.

So today I reinstalled Windows, same computer just different new identity, so nothing recognizes it. Installing all of my other programs I had no problem. Even Maya worked just by entering the serial and product keys, but Photoshop is asking for an instal disc. Obviously I don't have one if I bought and downloaded it straight from the Adobe site. Need a fix for this.

Well since I had reinstalled windows, I backed up a lot of files to my phone. (SD card on it) I came to Adobe.com and redownloaded PS CS5.1 from the site via, "My Orders > Alt Download > File 1+2" I did this the same way when I first installed it. I've got no problem entering the Serial Key, but once the installer reaches the instal part it requests the CS5.1 Disc. Like I said I don't have because I bought PS as a download.
And no Preran. I didn't use that link. I never downloaded a trial copy. I bought a full product from having nothing previously.

Similar Messages

  • Keeps on asking for "repair disk" after i moved the application to a folder

    Hello, I moved a .app to a folder then whenever i open the app it ask for "repair disk" but when i move it back where it was originally installed, it doesn't have that. is there a way so i can leave that app in the folder and the "repair disk" stuff wont pop up? Also, is someone wlling to give me the icon folder for Adobe Premium CS3 please?

    Some apps don't like to be moved - especially if they were installed using an installer program.
    If you want to organize your apps, it's best to leave them all where they are in /Applications folder, and create aliases to them. Then organize the aliases into custom folders.

  • Windows wont start, Recovery Disk asking for another disk, only can with 2

    My son was surfing the web when IE stopped responding.  Window would not close so he held the power button until the laptop shut off.  When he tried to start laptop again, could only get as far as the windows loading bar, but it would not load.  After unsuccessfully trying a StartUp Repair we used the Recovery & Application Disk, holding down the C. After it appeared to run succesfully we got a boot manager missing error.  So we tried the Recovery Disk again.  Now it just continues to ask for additional disk but the Recovery Disk set is only two disk set.  This is a L305-s5875 Satellite that we have had for about 11 months.  If anyone has any suggestions we would greatly appreciate it. 

    Try cleaning disk with alcohol,with soft tissue paper.That is what i did to get disk to work.
    Also try and hit start and F12 and then change boot menue to Cd/Dvd insted of hardrive
    and then hold down c or try without holding down ckey.As a last try start cimputer and hold
    gown the statr buton and 0 (ie zero)  together for 1 min and see what happens.
           Yours trily ,
                Alex
    P.S.Good luck

  • Why isn't the installation asking for disk 2

    why isnt the installation asking for disk 2.  I have loaded disk 1 for photo shop 10 elements and the NEXT button takes me to a program maintenance screen where I am told if I proceed with the NEXT button the only indicated action is  Remove Adobe Photoshop Elements 10 from your computer.  The header on the screen is still Adobe Photoshop Elements 10 - Setup.  I have photoshop 9 on my computer.

    It will only request Disc 2 if you have requested to install the Premiere Elements 10 trial.  If you do not wish to install the trial there is no need to insert disc 2.

  • Install asks for a disk?

    I downloaded Illustrator CS5.1 (for Mac) after purchasing it online. But during the install process it asks for a disk. How do I install the software without a disk? I thought everything I needed was in the downloaded files?

    Yes, you only need your download. However, you may have other Adobe software on the system that you once installed using a disk and it messes with the AI installer. The best way to resolve such issues is to run the Creative Suite Cleaner Tool and start with a clean slate.
    Mylenium

  • [SOLVED] Diablo 2 wont stop asking for the disks

    No matter how I try to install Diablo 2, it always asks for the disk even when the disk in in my drive. I have tried installing it on a Windows XP machine, updating to the latest patch, and then moving it to my computer, and I have tried installing from the disks directly. Both times, it asks for either the Diablo 2 install or the Expansion disk.
    What is weird is on my previous Arch build with XFCE4, installing with the disks got far enough to the part where you switch disks but I was having problems unmounting them while still keeping the install going. Transferring from the XP machine worked but the game crashed. This is probably due to my winecfg settings. But I'm not sure what I am doing differently this time on KDE.
    Links that I've tried to follow (unsuccessfully):
    http://forums.d2jsp.org/topic.php?t=34660663&f=34
    http://www.blog.highub.com/linux/instal … on-ubuntu/
    Last edited by jgreen1tc (2011-06-18 16:46:26)

    Dastingo wrote:You need to get latest patch (1.13c) then copy d2xmusic.mpq and d2xvideo.mpq from the expansion cd to the install folder, and the game will run without cd.
    Oh I see. That worked perfectly. Thanks!

  • Problem with third party installer asking for restart

    Hello,
    I have a problem with software installers (not from AppStore) asking for restart (soundflower, M-Audio soundcard driver…). Gatekeeper is disabled, all is working perfectly but at the end I have a "l'installation a échoué" (installation failed) with a yellow triangle. I try to make a safe boot, make a new admin account, repair permissions… But no way!
    It appends only with software installer asking for restart. Any idea?
    Thank you

    Yosemite and third party SSDs not friends.  Do an Internet search for details.
    I recommend that you consider reverting back to Mavericks or earlier if you wish to use your SSD.
    Ciao.

  • After purchasing Osx Lion on App Store can I ask for a disk shipping of it.

    After purchasing Osx Lion can I ask for a disk shipping of it , because i cant download it.
    I tried downloading it but there is a problem each time , it freeze between 3.15 & 3.16 Gb (Did it like 4 times) and I have an internet of 1Mb/s ( I have also checked my internet connection and its running smoothly)

    Make sure you take this opportunity to backup your data properly, and ensure all your applications are compatible*:
    http://www.macmaps.com/upgradefaq.html

  • ITunes keeps asking for a disk while I am trying to uninstall

    I am trying to uninstall iTunes so that I can reinstall it.  However, it keeps asking for a disk.  Also I have tried to use Windows Cleanup Utility 7.2, but get an error when I attempt to run it.  I think I may have started uninstalling the components in the wrong order.  Any help is appreciated.  I am using Windows 8.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    If you cannot get a component to uninstall properly move on to the next one, then delete the named folder. The reinstall should be successful.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • HT1766 I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?

    I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?

    Hello hskod,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting encrypted backups
    http://support.apple.com/kb/TS5162
    You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
    Leaving the password field blank
    Your Apple ID password
    Your computer account password, if you have one
    Email passwords you may have used
    Your Wi-Fi network password
    Website passwords you may have used
    A password for hard-disk encryption software, if you use it
    Have a nice day,
    Mario

  • I lost my original disk for photoshop 7... I need to update.. it won't let me.. and keeps asking for the disk.. even though the program is on my pc... How can i get my update?

    I have photoshop 7 on my pc but have lost my original disk.... I went to update it and  the update is not seeing the file on my pc... and it keeps asking for my disk.. but i can't find it...
    How can i update it...

    Ah, you had Photoshop 7.0 working, and now it's not.  I see that as a separate issue to updating it.  I'm not sure why it would ask you to update it.
    Do you know whether you have 7.0 or 7.0.1 at this point?  You might be able to do a Properties function on Photoshp.exe and see that info.
    You could make an attempt to reset Photoshop's preferences to defaults.  Press and hold Control - Shift - Alt simultaneously immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set.  If it does not prompt you, you haven't been quick enough to get the keys down.
    Only other thing that comes to mind is to use Windows System Restore to restore back to a restore point where Photoshop was working, or restore from a backup (you do make backups I hope).
    If that fails, and you need to do a fresh install but no longer have the original disk and serial number I'm afraid you may be out of luck.  There's no place I know of from which to download a fresh full copy of Photoshop 7.0.
    -Noel

  • TS2551 In order to print from Iphoto 11 , it ask for a theme , but does not supply a window in which to make a theme.

    I need to print from Iphoto , but it ask for a theme , but does not supply a window or a way to apply the theme.

    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

  • Itunes installer asking for Bluetooth Software.msi

    Hi:
    Has anyone encountered this error? I downloaded the Itunes 6.0.4 version but everytime I try to install it the installer asks for "Bluetooth Software.msi" driver and refuses to install. Any ideas

    hiya!
    hmmmmm. it's plausible that you're got another installer process "jammed on" on the PC, and that is interfering with the itunes install. (saw a bit of that with Logitech QuickCams in the early days of itunes 6.0.x.)
    let's try applying the following technique, and trying the itunes install again:
    Detect and End Previously Running Installation Processes
    love, b

  • HP 635 w/Virus Killed restore system and now I cannot even startup, ask for a disk!!! Yikes

    HP 635 got a Virus that plays ads in the Background and was not even present in the system manager, I did a restore system several times and could not finally did but now I cannot even startup, ask for a disk!!! Yikes
    This question was solved.
    View Solution.

    Hi:
    Call HP technical support for the country you live in at the link below.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Call the number listed for business desktops/notebooks and order a set of recovery disks for your model.
    You will also need to provide the serial number to the customer services rep.

  • When trying to update apps it asks for account password but it doesn't show my account. Help!

    When trying to update apps it asks for account password but it doesn't show my account ID, it shows my dad's. How can I fix this so I can sign in?

    It sounds like the apps were purchased using your dads account, so they will have to be updated using that account.

Maybe you are looking for