Installer comes up as black screen on Windows 8 but does nothing, How can I fix this?

When I download the reader installer screen pops up, but it is black and doesn't do anything. How do I fix this?

Try:                                               
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              

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      Apple Retail Store - Genius Bar                              

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    - Restore to factory settings/new iOS device.                       
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      Apple Retail Store - Genius Bar                                                              
    Apple will exchange your iPod for a refurbished one for $99 fr a 16 GB 4G. They do not fix yours.
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