Installer Database is corrupt.  CS3 WIN7 PRO

Had to restore to mfgrs original Windows 7 Professional.  Prior, all of my CS3 software programs worked.  Now the message is that I am corrupt - Installer Database is Corrupt, (I'm not)

http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html

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    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand,
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