Installer does not support installation on a 64-bit windows operating system?

I purchased adobe photoshop elements and premiere elements, photoshop has installed fine but when the installation of premiere should complete I get a pop up saying that the installer doesn't support the installation on a 64-bit windows operating system. I don't have a disc, just a software download card.

Hi ,
Premiere Elements 12 have different installers for 32 and 64 bit machines.
Please download 64 bit installer from the link:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=en_gb
Also,your serial number will work for both the installers.
-Shikha

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