Installer error "Directory can't be written to" errorID=5006
We have another installation issue from one of our customers, and this is the only incident of this error we've ever seen. here is what she says:
"I get to the Air installation and approval to install on the computer step and then the progress bar on the AIR installer just never registers. "
Her log file shows two other AIR programs installing without issue, so I am surprised this isn't working. Please see the full log below.
Any suggestions are welcome!
[2011-03-02:20:20:44] Starting app install of http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air
[2011-03-02:20:20:44] UI SWF load is complete
[2011-03-02:20:20:45] Starting app install of http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air
[2011-03-02:20:20:46] UI SWF load is complete
[2011-03-02:20:20:48] UI initialized
[2011-03-02:20:20:48] beginning UI styling
[2011-03-02:20:20:48] UI styling complete
[2011-03-02:20:20:48] Downloading file to C:\Users\crystal\AppData\Local\Temp\flaFDFD.tmp
[2011-03-02:20:20:50] UI initialized
[2011-03-02:20:20:50] beginning UI styling
[2011-03-02:20:20:50] UI styling complete
[2011-03-02:20:20:51] Downloading file to C:\Users\crystal\AppData\Local\Temp\fla5CA.tmp
[2011-03-02:20:20:57] Received HTTP Response Status event
[2011-03-02:20:20:57] Response URL is http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air
[2011-03-02:20:20:58] Received HTTP Response Status event
[2011-03-02:20:20:58] Response URL is http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air
[2011-03-02:20:21:32] Waiting for user confirmation
[2011-03-02:20:21:36] Waiting for user confirmation
[2011-03-02:20:21:43] User confirmed action: install
[2011-03-02:20:21:43] beginning UI styling
[2011-03-02:20:21:43] UI styling complete
[2011-03-02:20:21:43] Unpackaging to C:\Users\crystal\AppData\Local\Temp\flaD1D0.tmp
[2011-03-02:20:21:49] unpackaging/validation is complete
[2011-03-02:20:21:49] application is bound to this version of the runtime
[2011-03-02:20:21:49] app id com.pandora.desktop
[2011-03-02:20:21:50] pub id FB9956FD96E03239939108614098AD95535EE674.1
[2011-03-02:20:21:50] Application not located
[2011-03-02:20:21:50] Waiting for user confirmation
[2011-03-02:20:22:00] User confirmed action: install
[2011-03-02:20:22:00] creating native installer in: C:\Users\crystal\AppData\Local\Temp\fla14E9.tmp
[2011-03-02:20:22:02] native installer creation complete
[2011-03-02:20:22:02] Starting install
[2011-03-02:20:22:02] using conversion output in C:\Users\crystal\AppData\Local\Temp\fla14E9.tmp
[2011-03-02:20:22:02] Destination for installed application is C:\Program Files
[2011-03-02:20:22:02] stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2011-03-02:20:22:02] stateInstallingWithElevation: enter install
[2011-03-02:20:22:02] stateInstallingWithElevation: C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files" -desktopShortcut -programMenu file:///C:/Users/crystal/AppData/Local/Temp/fla5CA.tmp
[2011-03-02:20:22:11] Starting silent app install of file:///C:/Users/crystal/AppData/Local/Temp/fla5CA.tmp
[2011-03-02:20:22:11] UI SWF load is complete
[2011-03-02:20:22:12] UI initialized
[2011-03-02:20:22:12] Unpackaging to C:\Users\crystal\AppData\Local\Temp\fla45C6.tmp
[2011-03-02:20:22:14] unpackaging/validation is complete
[2011-03-02:20:22:14] application is bound to this version of the runtime
[2011-03-02:20:22:14] app id com.pandora.desktop
[2011-03-02:20:22:14] pub id FB9956FD96E03239939108614098AD95535EE674.1
[2011-03-02:20:22:14] Application not located
[2011-03-02:20:22:14] creating native installer in: C:\Users\crystal\AppData\Local\Temp\fla4DB3.tmp
[2011-03-02:20:22:15] native installer creation complete
[2011-03-02:20:22:15] Starting install
[2011-03-02:20:22:15] using conversion output in C:\Users\crystal\AppData\Local\Temp\fla4DB3.tmp
[2011-03-02:20:22:15] Destination for installed application is C:\Program Files
[2011-03-02:20:22:16] Beginning install
[2011-03-02:20:22:16] Installing C:\Users\crystal\AppData\Local\Temp\fla4DB3.tmp\setup.msi
[2011-03-02:20:22:22] Execution complete; beginning commit phase
[2011-03-02:20:22:22] Commit complete
[2011-03-02:20:22:22] starting cleanup of temporary files
[2011-03-02:20:22:23] application installer exiting
[2011-03-02:20:22:24] Re-launching application from C:\Program Files\Pandora\Pandora.exe
[2011-03-02:20:22:26] starting cleanup of temporary files
[2011-03-02:20:22:27] application installer exiting
[2011-03-02:20:22:58] UI SWF load is complete
[2011-03-02:20:23:00] UI initialized
[2011-03-02:20:23:02] Pingback request completed with HTTP status 200
[2011-03-02:20:23:02] Begin background update check
[2011-03-02:20:23:02] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
[2011-03-02:20:23:04] User canceled
[2011-03-02:20:23:04] starting cleanup of temporary files
[2011-03-02:20:23:04] application installer exiting
[2011-03-02:20:26:35] Background update successfully downloaded
[2011-03-02:20:26:35] User notified of available background update
[2011-03-02:20:26:47] User deferred installation of background update
[2011-03-02:20:26:47] begin quitting
[2011-03-02:21:06:24] UI SWF load is complete
[2011-03-02:21:06:26] UI initialized
[2011-03-02:21:06:26] Running C:\Users\crystal\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files\pandora\pandora.exe"
[2011-03-02:21:06:27] begin quitting
[2011-03-02:21:06:35] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-02:21:06:35] Commandline is: -update "c:\program files\pandora\pandora.exe"
[2011-03-02:21:06:35] Installed runtime (2.0.2.12610) located at C:\Program Files\Common Files\Adobe AIR
[2011-03-02:21:06:35] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at c:\program files\pandora\pandora.exe
[2011-03-02:21:06:42] Launching subprocess with commandline c:\program files\pandora\pandora.exe
[2011-03-02:21:06:42] Runtime Installer end with exit code 6
[2011-03-11:13:13:13] UI SWF load is complete
[2011-03-11:13:13:14] UI initialized
[2011-03-11:13:13:14] Begin background update check
[2011-03-11:13:13:15] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
[2011-03-11:13:13:19] Background update successfully downloaded
[2011-03-11:13:13:19] User notified of available background update
[2011-03-11:13:14:15] User deferred installation of background update
[2011-03-11:13:14:15] begin quitting
[2011-03-11:19:30:10] UI SWF load is complete
[2011-03-11:19:30:12] UI initialized
[2011-03-11:19:30:12] Running C:\Users\crystal\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files\pandora\pandora.exe"
[2011-03-11:19:30:14] begin quitting
[2011-03-11:19:30:21] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-11:19:30:21] Commandline is: -update "c:\program files\pandora\pandora.exe"
[2011-03-11:19:30:21] Installed runtime (2.0.2.12610) located at C:\Program Files\Common Files\Adobe AIR
[2011-03-11:19:30:22] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at c:\program files\pandora\pandora.exe
[2011-03-11:19:30:27] Launching subprocess with commandline c:\program files\pandora\pandora.exe
[2011-03-11:19:30:27] Runtime Installer end with exit code 6
[2011-03-12:11:36:18] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_37.5.air
[2011-03-12:11:36:18] UI SWF load is complete
[2011-03-12:11:36:20] UI initialized
[2011-03-12:11:36:20] beginning UI styling
[2011-03-12:11:36:20] UI styling complete
[2011-03-12:11:36:20] Downloading file to C:\Users\crystal\AppData\Local\Temp\fla9942.tmp
[2011-03-12:11:36:21] Received HTTP Response Status event
[2011-03-12:11:36:21] Response URL is http://downloads.tweetdeck.com/TweetDeck_0_37.5.air
[2011-03-12:11:36:29] Waiting for user confirmation
[2011-03-12:11:36:32] User confirmed action: install
[2011-03-12:11:36:32] beginning UI styling
[2011-03-12:11:36:32] UI styling complete
[2011-03-12:11:36:32] Unpackaging to C:\Users\crystal\AppData\Local\Temp\flaC88D.tmp
[2011-03-12:11:36:40] unpackaging/validation is complete
[2011-03-12:11:36:40] application is bound to this version of the runtime
[2011-03-12:11:36:40] app id TweetDeckFast
[2011-03-12:11:36:40] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2011-03-12:11:36:40] Application not located
[2011-03-12:11:36:40] Waiting for user confirmation
[2011-03-12:11:36:48] User confirmed action: install
[2011-03-12:11:36:48] creating native installer in: C:\Users\crystal\AppData\Local\Temp\fla785.tmp
[2011-03-12:11:36:50] native installer creation complete
[2011-03-12:11:36:50] Starting install
[2011-03-12:11:36:50] using conversion output in C:\Users\crystal\AppData\Local\Temp\fla785.tmp
[2011-03-12:11:36:50] Destination for installed application is C:\Program Files
[2011-03-12:11:36:50] stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2011-03-12:11:36:50] stateInstallingWithElevation: enter install
[2011-03-12:11:36:50] stateInstallingWithElevation: C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files" -desktopShortcut -programMenu file:///C:/Users/crystal/AppData/Local/Temp/fla9942.tmp
[2011-03-12:11:36:57] Starting silent app install of file:///C:/Users/crystal/AppData/Local/Temp/fla9942.tmp
[2011-03-12:11:36:57] UI SWF load is complete
[2011-03-12:11:36:58] UI initialized
[2011-03-12:11:36:58] Unpackaging to C:\Users\crystal\AppData\Local\Temp\fla2E21.tmp
[2011-03-12:11:37:01] unpackaging/validation is complete
[2011-03-12:11:37:01] application is bound to this version of the runtime
[2011-03-12:11:37:01] app id TweetDeckFast
[2011-03-12:11:37:01] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2011-03-12:11:37:01] Application not located
[2011-03-12:11:37:01] creating native installer in: C:\Users\crystal\AppData\Local\Temp\fla37A4.tmp
[2011-03-12:11:37:02] native installer creation complete
[2011-03-12:11:37:02] Starting install
[2011-03-12:11:37:02] using conversion output in C:\Users\crystal\AppData\Local\Temp\fla37A4.tmp
[2011-03-12:11:37:02] Destination for installed application is C:\Program Files
[2011-03-12:11:37:02] Beginning install
[2011-03-12:11:37:02] Installing C:\Users\crystal\AppData\Local\Temp\fla37A4.tmp\setup.msi
[2011-03-12:11:37:07] Execution complete; beginning commit phase
[2011-03-12:11:37:07] Commit complete
[2011-03-12:11:37:07] starting cleanup of temporary files
[2011-03-12:11:37:08] application installer exiting
[2011-03-12:11:37:09] Re-launching application from C:\Program Files\TweetDeck\TweetDeck.exe
[2011-03-12:11:37:10] starting cleanup of temporary files
[2011-03-12:11:37:11] application installer exiting
[2011-03-18:14:24:01] UI SWF load is complete
[2011-03-18:14:24:02] UI initialized
[2011-03-18:14:24:02] Begin background update check
[2011-03-18:14:24:02] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
[2011-03-18:14:24:37] Background update check failed: Error #2032
[2011-03-18:14:24:37] begin quitting
[2011-03-18:14:26:19] UI SWF load is complete
[2011-03-18:14:26:21] UI initialized
[2011-03-18:14:26:21] Begin background update check
[2011-03-18:14:26:22] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
[2011-03-18:14:26:33] Background update successfully downloaded
[2011-03-18:14:26:33] User notified of available background update
[2011-03-18:14:26:36] User deferred installation of background update
[2011-03-18:14:26:36] begin quitting
[2011-03-18:14:55:13] Starting app install of http://download.youneedabudget.com/ynab3/live/YNAB3_Live_3.5.1.1.air
[2011-03-18:14:55:13] UI SWF load is complete
[2011-03-18:14:55:14] UI initialized
[2011-03-18:14:55:14] beginning UI styling
[2011-03-18:14:55:14] UI styling complete
[2011-03-18:14:55:14] Downloading file to C:\Users\crystal\AppData\Local\Temp\fla7E58.tmp
[2011-03-18:14:55:15] Received HTTP Response Status event
[2011-03-18:14:55:15] Response URL is http://download.youneedabudget.com/ynab3/live/YNAB3_Live_3.5.1.1.air
[2011-03-18:14:56:15] Waiting for user confirmation
[2011-03-18:14:56:31] User confirmed action: install
[2011-03-18:14:56:31] beginning UI styling
[2011-03-18:14:56:31] UI styling complete
[2011-03-18:14:56:31] Unpackaging to C:\Users\crystal\AppData\Local\Temp\flaA8B3.tmp
[2011-03-18:14:56:46] unpackaging/validation is complete
[2011-03-18:14:56:46] application is bound to this version of the runtime
[2011-03-18:14:56:46] app id com.youneedabudget.YNAB3.Live
[2011-03-18:14:56:46] pub id 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1
[2011-03-18:14:56:46] Application not located
[2011-03-18:14:56:46] Waiting for user confirmation
[2011-03-18:14:56:57] User confirmed action: install
[2011-03-18:14:56:57] creating native installer in: C:\Users\crystal\AppData\Local\Temp\flaE42.tmp
[2011-03-18:14:57:13] native installer creation complete
[2011-03-18:14:57:13] Starting install
[2011-03-18:14:57:13] using conversion output in C:\Users\crystal\AppData\Local\Temp\flaE42.tmp
[2011-03-18:14:57:13] Destination for installed application is C:\Program Files\YNAB 3
[2011-03-18:14:57:13] stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2011-03-18:14:57:13] stateInstallingWithElevation: enter install
[2011-03-18:14:57:13] stateInstallingWithElevation: C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3" -desktopShortcut -programMenu file:///C:/Users/crystal/AppData/Local/Temp/fla7E58.tmp
[2011-03-18:14:57:27] Starting silent app install of file:///C:/Users/crystal/AppData/Local/Temp/fla7E58.tmp
[2011-03-18:14:57:27] UI SWF load is complete
[2011-03-18:14:57:29] UI initialized
[2011-03-18:14:57:29] Unpackaging to C:\Users\crystal\AppData\Local\Temp\fla8C2E.tmp
[2011-03-18:15:03:37] Requesting cancel on elevated install
[2011-03-18:15:03:42] Requesting cancel on elevated install
[2011-03-18:15:04:12] Requesting cancel on elevated install
[2011-03-18:15:04:31] Requesting cancel on elevated install
[2011-03-18:15:04:35] Requesting cancel on elevated install
[2011-03-18:15:04:39] Requesting cancel on elevated install
[2011-03-18:15:04:39] Requesting cancel on elevated install
[2011-03-18:15:05:00] Requesting cancel on elevated install
[2011-03-18:15:05:01] Requesting cancel on elevated install
[2011-03-18:15:05:03] Requesting cancel on elevated install
[2011-03-18:15:05:13] Couldn't access app for launch: Missing necessary file META-INF/AIR/application.xml
[2011-03-18:15:15:31] Starting app install of http://download.youneedabudget.com/ynab3/live/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:15:31] UI SWF load is complete
[2011-03-18:15:15:33] UI initialized
[2011-03-18:15:15:33] beginning UI styling
[2011-03-18:15:15:33] UI styling complete
[2011-03-18:15:15:33] Downloading file to C:\Users\crystal\AppData\Local\Temp\flaA9A.tmp
[2011-03-18:15:15:34] Received HTTP Response Status event
[2011-03-18:15:15:34] Response URL is http://download.youneedabudget.com/ynab3/live/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:15:34] Waiting for user confirmation
[2011-03-18:15:15:37] User confirmed action: install
[2011-03-18:15:15:37] beginning UI styling
[2011-03-18:15:15:37] UI styling complete
[2011-03-18:15:15:37] Unpackaging to C:\Users\crystal\AppData\Local\Temp\fla1989.tmp
[2011-03-18:15:15:46] unpackaging/validation is complete
[2011-03-18:15:15:46] application is bound to this version of the runtime
[2011-03-18:15:15:46] app id com.youneedabudget.YNAB3.Live
[2011-03-18:15:15:46] pub id 9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1
[2011-03-18:15:15:46] Application not located
[2011-03-18:15:15:47] Waiting for user confirmation
[2011-03-18:15:15:54] User confirmed action: install
[2011-03-18:15:15:54] creating native installer in: C:\Users\crystal\AppData\Local\Temp\fla5D1F.tmp
[2011-03-18:15:16:07] native installer creation complete
[2011-03-18:15:16:07] Starting install
[2011-03-18:15:16:07] using conversion output in C:\Users\crystal\AppData\Local\Temp\fla5D1F.tmp
[2011-03-18:15:16:07] Destination for installed application is C:\Program Files\YNAB 3
[2011-03-18:15:16:07] stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2011-03-18:15:16:07] stateInstallingWithElevation: enter install
[2011-03-18:15:16:07] stateInstallingWithElevation: C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3" -desktopShortcut -programMenu file:///C:/Users/crystal/AppData/Local/Temp/flaA9A.tmp
[2011-03-18:15:16:12] Starting silent app install of file:///C:/Users/crystal/AppData/Local/Temp/flaA9A.tmp
[2011-03-18:15:16:13] UI SWF load is complete
[2011-03-18:15:16:14] UI initialized
[2011-03-18:15:16:14] Unpackaging to C:\Users\crystal\AppData\Local\Temp\flaABA9.tmp
[2011-03-18:15:24:11] Requesting cancel on elevated install
[2011-03-18:15:24:14] Requesting cancel on elevated install
[2011-03-18:15:24:51] Couldn't access app for launch: Missing necessary file META-INF/AIR/application.xml
[2011-03-18:15:27:33] UI SWF load is complete
[2011-03-18:15:27:34] UI initialized
[2011-03-18:15:27:34] starting user confirmation
[2011-03-18:15:27:36] Version of this installer: 2.0.2.12610
[2011-03-18:15:27:36] Installed version: 2.0.2.12610
[2011-03-18:15:27:36] Installation type: patchSame
[2011-03-18:15:28:33] starting elevated install
[2011-03-18:15:28:34] UI SWF load is complete
[2011-03-18:15:28:34] starting uninstall
[2011-03-18:15:28:34] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-03-18:15:28:34] Beginning install
[2011-03-18:15:28:34] Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2011-03-18:15:28:40] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller to C:\Users\crystal\AppData\Local\Temp\fla8E79.tmp\temp
[2011-03-18:15:28:41] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller
[2011-03-18:15:28:41] Execution complete; beginning commit phase
[2011-03-18:15:28:41] Deleting C:\Users\crystal\AppData\Local\Temp\fla8E79.tmp\temp
[2011-03-18:15:28:41] Commit complete
[2011-03-18:15:28:41] install complete
[2011-03-18:15:28:41] begin quitting
[2011-03-18:15:28:41] Elevated install completed
[2011-03-18:15:28:41] begin quitting
[2011-03-18:15:36:21] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:36:21] Commandline is:
[2011-03-18:15:36:21] No installed runtime detected
[2011-03-18:15:36:26] Relaunching with elevation
[2011-03-18:15:36:26] Launching subprocess with commandline c:\users\crystal\appdata\local\temp\air75cb.tmp\adobe air installer.exe -ei
[2011-03-18:15:36:30] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:36:30] Commandline is: -stdio \\.\pipe\AIR_5708_0 -ei
[2011-03-18:15:36:30] No installed runtime detected
[2011-03-18:15:36:31] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-03-18:15:36:31] Installing msi at c:\users\crystal\appdata\local\temp\air75cb.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-03-18:15:36:36] Runtime Installer end with exit code 0
[2011-03-18:15:36:36] Elevated install completed
[2011-03-18:15:36:39] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-03-18:15:36:39] Runtime Installer end with exit code 0
[2011-03-18:15:36:40] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:36:40] Commandline is: -installupdatecheck
[2011-03-18:15:36:40] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:15:36:42] Performing pingback request
[2011-03-18:15:36:44] Pingback request completed with HTTP status 200
[2011-03-18:15:36:44] Starting runtime background update check
[2011-03-18:15:36:44] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2011-03-18:15:36:44] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\crystal\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-03-18:15:36:45] Runtime update not available
[2011-03-18:15:36:45] Unpackaging cancelled
[2011-03-18:15:36:45] Runtime Installer end with exit code 0
[2011-03-18:15:41:12] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:41:12] Commandline is: C:\Users\crystal\Downloads\YNAB3_Live_3.5.1.1.air
[2011-03-18:15:41:12] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:15:41:13] Unpackaging file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air to C:\Users\crystal\AppData\Local\Temp\flaBC3.tmp
[2011-03-18:15:41:22] Application signature verified
[2011-03-18:15:41:22] Unpackaging/validation complete
[2011-03-18:15:41:22] No app located for appID 'com.youneedabudget.YNAB3.Live' and pubID '9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1'
[2011-03-18:15:41:48] Converting unpackaged application to a native installation package in C:\Users\crystal\AppData\Local\Temp\fla91A5.tmp
[2011-03-18:15:41:58] Native installation package creation succeeded
[2011-03-18:15:41:58] Starting app installation to C:\Program Files\YNAB 3_new. Installing app com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 version 3.5.1.1 using the source file at file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:41:58] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2011-03-18:15:41:58] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3_new" -desktopShortcut -programMenu file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:41:58] Relaunching with elevation
[2011-03-18:15:42:03] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:42:03] Commandline is: -stdio \\.\pipe\AIR_6096_0 -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3_new" -desktopShortcut -programMenu file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:42:03] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:15:42:04] Unpackaging file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air to C:\Users\crystal\AppData\Local\Temp\flaD393.tmp
[2011-03-18:15:47:05] Cancel request received
[2011-03-18:15:49:41] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:49:41] Commandline is: C:\Users\crystal\Downloads\YNAB3_Live_3.5.1.1.air
[2011-03-18:15:49:41] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:15:49:43] Unpackaging file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air to C:\Users\crystal\AppData\Local\Temp\flaD3C2.tmp
[2011-03-18:15:49:52] Application signature verified
[2011-03-18:15:49:52] Unpackaging/validation complete
[2011-03-18:15:49:52] No app located for appID 'com.youneedabudget.YNAB3.Live' and pubID '9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1'
[2011-03-18:15:50:04] Converting unpackaged application to a native installation package in C:\Users\crystal\AppData\Local\Temp\fla26B3.tmp
[2011-03-18:15:50:18] Cancel request received
[2011-03-18:15:50:18] Native installation package creation succeeded
[2011-03-18:15:50:18] Starting app installation to C:\Program Files\YNAB3. Installing app com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 version 3.5.1.1 using the source file at file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:50:18] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2011-03-18:15:50:18] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB3" -desktopShortcut -programMenu file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:50:18] Relaunching with elevation
[2011-03-18:15:50:28] Cancel request received
[2011-03-18:15:50:29] Cancel request received
[2011-03-18:15:50:30] Cancel request received
[2011-03-18:15:50:31] Cancel request received
[2011-03-18:15:50:38] Subprocess Elevated sub-installer failed (-1)
[2011-03-18:15:50:44] Elevated install completed
[2011-03-18:15:50:44] Got an unexpected fatal error while accessing app for launch: Error: Missing necessary file META-INF/AIR/application.xml
[2011-03-18:15:52:22] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:52:22] Commandline is: "C:\Program Files\YNAB3_Live_3.5.1.1.air"
[2011-03-18:15:52:22] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:15:52:22] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:52:22] Commandline is: "C:\Program Files\YNAB3_Live_3.5.1.1.air"
[2011-03-18:15:52:22] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:15:52:24] Unpackaging file:///C:/Program%20Files/YNAB3_Live_3.5.1.1.air to C:\Users\crystal\AppData\Local\Temp\fla4846.tmp
[2011-03-18:15:52:24] Unpackaging file:///C:/Program%20Files/YNAB3_Live_3.5.1.1.air to C:\Users\crystal\AppData\Local\Temp\fla49BC.tmp
[2011-03-18:15:52:35] Application signature verified
[2011-03-18:15:52:35] Unpackaging/validation complete
[2011-03-18:15:52:35] No app located for appID 'com.youneedabudget.YNAB3.Live' and pubID '9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1'
[2011-03-18:15:52:36] Application signature verified
[2011-03-18:15:52:36] Unpackaging/validation complete
[2011-03-18:15:52:36] No app located for appID 'com.youneedabudget.YNAB3.Live' and pubID '9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1'
[2011-03-18:15:52:58] Converting unpackaged application to a native installation package in C:\Users\crystal\AppData\Local\Temp\flaCC25.tmp
[2011-03-18:15:53:08] Native installation package creation succeeded
[2011-03-18:15:53:08] Starting app installation to C:\Program Files\YNAB 3_New. Installing app com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 version 3.5.1.1 using the source file at file:///C:/Program%20Files/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:53:08] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2011-03-18:15:53:08] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3_New" -desktopShortcut -programMenu file:///C:/Program%20Files/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:53:08] Relaunching with elevation
[2011-03-18:15:53:16] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:15:53:16] Commandline is: -stdio \\.\pipe\AIR_4108_0 -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3_New" -desktopShortcut -programMenu file:///C:/Program%20Files/YNAB3_Live_3.5.1.1.air
[2011-03-18:15:53:16] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:15:53:18] Unpackaging file:///C:/Program%20Files/YNAB3_Live_3.5.1.1.air to C:\Users\crystal\AppData\Local\Temp\fla1A92.tmp
[2011-03-18:15:53:30] Cancel request received
[2011-03-18:15:53:31] Application Installer end with exit code 6
[2011-03-18:15:57:42] Cancel request received
[2011-03-18:15:58:07] Elevated install completed
[2011-03-18:15:58:07] Got an unexpected fatal error while accessing app for launch: Error: Missing necessary file META-INF/AIR/application.xml
[2011-03-18:16:07:05] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:16:07:05] Commandline is: -arp:uninstall
[2011-03-18:16:07:05] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:16:07:15] Relaunching with elevation
[2011-03-18:16:07:15] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-03-18:16:07:15] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:16:07:15] Commandline is: -stdio \\.\pipe\AIR_3916_0 -eu
[2011-03-18:16:07:15] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:16:07:16] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-03-18:16:07:16] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-03-18:16:07:20] Runtime Installer end with exit code 0
[2011-03-18:16:07:21] Elevated install completed
[2011-03-18:16:07:21] Runtime Installer end with exit code 0
[2011-03-18:16:10:17] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:16:10:17] Commandline is:
[2011-03-18:16:10:17] No installed runtime detected
[2011-03-18:16:10:25] Relaunching with elevation
[2011-03-18:16:10:25] Launching subprocess with commandline c:\users\crystal\appdata\local\temp\air52e.tmp\adobe air installer.exe -ei
[2011-03-18:16:10:31] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:16:10:31] Commandline is: -stdio \\.\pipe\AIR_5052_0 -ei
[2011-03-18:16:10:31] No installed runtime detected
[2011-03-18:16:10:32] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2011-03-18:16:10:32] Installing msi at c:\users\crystal\appdata\local\temp\air52e.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-03-18:16:10:37] Runtime Installer end with exit code 0
[2011-03-18:16:10:37] Elevated install completed
[2011-03-18:16:10:41] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-03-18:16:10:42] Runtime Installer end with exit code 0
[2011-03-18:16:10:43] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:16:10:43] Commandline is: -installupdatecheck
[2011-03-18:16:10:43] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:16:10:45] Performing pingback request
[2011-03-18:16:10:46] Pingback request completed with HTTP status 200
[2011-03-18:16:10:46] Starting runtime background update check
[2011-03-18:16:10:46] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2011-03-18:16:10:46] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\crystal\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-03-18:16:10:46] Runtime update not available
[2011-03-18:16:10:46] Unpackaging cancelled
[2011-03-18:16:10:46] Runtime Installer end with exit code 0
[2011-03-18:16:11:19] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:16:11:19] Commandline is: C:\Users\crystal\Downloads\YNAB3_Live_3.5.1.1.air
[2011-03-18:16:11:19] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:16:11:20] Unpackaging file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air to C:\Users\crystal\AppData\Local\Temp\fla1DBD.tmp
[2011-03-18:16:11:28] Application signature verified
[2011-03-18:16:11:28] Unpackaging/validation complete
[2011-03-18:16:11:28] No app located for appID 'com.youneedabudget.YNAB3.Live' and pubID '9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1'
[2011-03-18:16:11:42] Converting unpackaged application to a native installation package in C:\Users\crystal\AppData\Local\Temp\fla738B.tmp
[2011-03-18:16:11:54] Native installation package creation succeeded
[2011-03-18:16:11:54] Starting app installation to C:\Program Files\YNAB 3_new1. Installing app com.youneedabudget.YNAB3.Live.9C763150EFAB05FD2A2B78705C7A54E2FCDDE07D.1 version 3.5.1.1 using the source file at file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air
[2011-03-18:16:11:54] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2011-03-18:16:11:54] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3_new1" -desktopShortcut -programMenu file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air
[2011-03-18:16:11:54] Relaunching with elevation
[2011-03-18:16:11:58] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-18:16:11:58] Commandline is: -stdio \\.\pipe\AIR_2312_0 -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\YNAB 3_new1" -desktopShortcut -programMenu file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air
[2011-03-18:16:11:58] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-18:16:11:59] Unpackaging file:///C:/Users/crystal/Downloads/YNAB3_Live_3.5.1.1.air to C:\Users\crystal\AppData\Local\Temp\flaB653.tmp
[2011-03-18:16:36:02] Cancel request received
[2011-03-18:16:36:04] Cancel request received
[2011-03-18:16:41:44] Cancel request received
[2011-03-18:16:41:48] Cancel request received
[2011-03-18:16:42:08] Cancel request received
[2011-03-18:16:42:19] Elevated install completed
[2011-03-18:16:42:19] Got an unexpected fatal error while accessing app for launch: Error: Missing necessary file META-INF/AIR/application.xml
I don't believe we ever discovered the error. We did switch to the Captive Runtime though, which simplified a lot of these strange OS config issues for us.
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CAPTION: iexplore.exe - Application error
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Browser: Microsoft IE 8I had the same problem as previous described. Some how I lost Flash Player. The first indication I got was when I went to Utube site and tried to view aa clip. It came back with an error saying I had java turned off or Flash Player was not installed. It gave me link to install flash player and tried to install it and failed with memory written error. The error message also said it was coming from Abode DLM. I was also at the point that a banner appeared that said an Adove system was trying to install and add on DLM. This also caused IE to hang and it took quite sometime to close the IE to get out this hang condition with a bunch of error reports being sent to MIcrosoft. After going to Sun System and testing my Java which it said was ok, I tried to install flash player. Same thing happen.again. I download Flash Player uninstall and ran it. Tried install again. Same results. I found Adobe tech note how to uninstalled DLM. I found none of the modules that it indicated should be deleted. I tried installing Acrobat Reader which I already have on the system same error. I found this forum and tried manual loading of Flash Player and that worked. Now things are working ok except that if I try to download Flash player It still fails but the error has changed a little. I hear the beep to approve the install of DLM addon but IE fails cleanly and when I close the window said had the following error. I think the problem is DLM add on related.
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AIR installation error Windows 7
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I eventually was able to get AIR uninstalled using Advanced SystemCare.
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I don't know if it will help or not, but here are the logs from the last couple of hours of attempts to install.
- Paul
[2010-06-14:17:12:11] Performing runtime install
[2010-06-14:17:12:11] UI SWF load is complete
[2010-06-14:17:12:11] UI initialized
[2010-06-14:17:12:11] starting user confirmation
[2010-06-14:17:12:11] Version of this installer: 2.0.2.12610
[2010-06-14:17:12:11] Installation type: new
[2010-06-14:17:12:14] starting elevated install
[2010-06-14:17:12:14] performing an elevated runtime install
[2010-06-14:17:12:14] UI SWF load is complete
[2010-06-14:17:12:14] starting install
[2010-06-14:17:12:14] subinstaller: starting install
[2010-06-14:17:12:14] subinstaller: Scheduling runtime installation operations
[2010-06-14:17:12:14] Scheduling an MSI install operation
[2010-06-14:17:12:14] Beginning runtime installation
[2010-06-14:17:12:14] Beginning install
[2010-06-14:17:12:14] Installing c:\users\pdstein\appdata\local\temp\air1078.tmp\setup.msi
[2010-06-14:17:12:14] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air1078.tmp\setup.msi
[2010-06-14:17:12:14] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:12:14] Rolling back install of c:\users\pdstein\appdata\local\temp\air1078.tmp\setup.msi
[2010-06-14:17:12:14] Rollback due to error complete
[2010-06-14:17:12:14] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:12:14] Failed during elevated install: error 0 1603
[2010-06-14:17:12:14] begin quitting
[2010-06-14:17:12:22] begin quitting
[2010-06-14:17:12:31] Performing runtime install
[2010-06-14:17:12:31] UI SWF load is complete
[2010-06-14:17:12:31] UI initialized
[2010-06-14:17:12:31] starting user confirmation
[2010-06-14:17:12:31] Version of this installer: 2.0.2.12610
[2010-06-14:17:12:31] Installation type: new
[2010-06-14:17:12:33] starting elevated install
[2010-06-14:17:12:34] performing an elevated runtime install
[2010-06-14:17:12:34] UI SWF load is complete
[2010-06-14:17:12:34] starting install
[2010-06-14:17:12:34] subinstaller: starting install
[2010-06-14:17:12:34] subinstaller: Scheduling runtime installation operations
[2010-06-14:17:12:34] subinstaller: Scheduling an MSI install operation
[2010-06-14:17:12:34] Beginning runtime installation
[2010-06-14:17:12:34] Beginning install
[2010-06-14:17:12:34] Installing c:\users\pdstein\appdata\local\temp\air5e2a.tmp\setup.msi
[2010-06-14:17:12:34] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air5e2a.tmp\setup.msi
[2010-06-14:17:12:34] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:12:34] Rolling back install of c:\users\pdstein\appdata\local\temp\air5e2a.tmp\setup.msi
[2010-06-14:17:12:34] Rollback due to error complete
[2010-06-14:17:12:34] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:12:34] Failed during elevated install: error 0 1603
[2010-06-14:17:12:34] begin quitting
[2010-06-14:17:12:36] begin quitting
[2010-06-14:17:22:48] Performing runtime install
[2010-06-14:17:22:48] UI SWF load is complete
[2010-06-14:17:22:48] UI initialized
[2010-06-14:17:22:48] starting user confirmation
[2010-06-14:17:22:48] Version of this installer: 2.0.2.12610
[2010-06-14:17:22:48] Installation type: new
[2010-06-14:17:22:50] starting elevated install
[2010-06-14:17:22:52] performing an elevated runtime install
[2010-06-14:17:22:52] UI SWF load is complete
[2010-06-14:17:22:52] starting install
[2010-06-14:17:22:52] Scheduling runtime installation operations
[2010-06-14:17:22:52] Scheduling an MSI install operation
[2010-06-14:17:22:52] Beginning runtime installation
[2010-06-14:17:22:53] Beginning install
[2010-06-14:17:22:53] Installing c:\users\pdstein\appdata\local\temp\airca93.tmp\setup.msi
[2010-06-14:17:22:53] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:22:53] Rolling back install of c:\users\pdstein\appdata\local\temp\airca93.tmp\setup.msi
[2010-06-14:17:22:53] Rollback due to error complete
[2010-06-14:17:22:53] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:22:53] Failed during elevated install: error 0 1603
[2010-06-14:17:22:53] begin quitting
[2010-06-14:17:22:57] begin quitting
[2010-06-14:17:42:58] Performing runtime install
[2010-06-14:17:42:59] UI SWF load is complete
[2010-06-14:17:42:59] UI initialized
[2010-06-14:17:42:59] starting user confirmation
[2010-06-14:17:42:59] Version of this installer: 2.0.2.12610
[2010-06-14:17:42:59] Installation type: new
[2010-06-14:17:43:01] starting elevated install
[2010-06-14:17:43:02] performing an elevated runtime install
[2010-06-14:17:43:02] UI SWF load is complete
[2010-06-14:17:43:02] starting install
[2010-06-14:17:43:02] Scheduling runtime installation operations
[2010-06-14:17:43:02] Scheduling an MSI install operation
[2010-06-14:17:43:02] Beginning runtime installation
[2010-06-14:17:43:02] Beginning install
[2010-06-14:17:43:02] Installing c:\users\pdstein\appdata\local\temp\aird6ed.tmp\setup.msi
[2010-06-14:17:43:02] subinstaller: Installing c:\users\pdstein\appdata\local\temp\aird6ed.tmp\setup.msi
[2010-06-14:17:43:08] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:43:08] Rolling back install of c:\users\pdstein\appdata\local\temp\aird6ed.tmp\setup.msi
[2010-06-14:17:43:08] Rollback due to error complete
[2010-06-14:17:43:08] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:43:08] Failed during elevated install: error 0 1603
[2010-06-14:17:43:08] begin quitting
[2010-06-14:17:43:12] begin quitting
[2010-06-14:17:43:19] Performing runtime install
[2010-06-14:17:43:19] UI SWF load is complete
[2010-06-14:17:43:19] UI initialized
[2010-06-14:17:43:19] starting user confirmation
[2010-06-14:17:43:19] Version of this installer: 2.0.2.12610
[2010-06-14:17:43:19] Installation type: new
[2010-06-14:17:43:22] starting elevated install
[2010-06-14:17:43:22] performing an elevated runtime install
[2010-06-14:17:43:22] UI SWF load is complete
[2010-06-14:17:43:22] starting install
[2010-06-14:17:43:22] subinstaller: starting install
[2010-06-14:17:43:22] subinstaller: Scheduling runtime installation operations
[2010-06-14:17:43:22] Scheduling an MSI install operation
[2010-06-14:17:43:22] Beginning runtime installation
[2010-06-14:17:43:22] Beginning install
[2010-06-14:17:43:22] Installing c:\users\pdstein\appdata\local\temp\air273e.tmp\setup.msi
[2010-06-14:17:43:22] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air273e.tmp\setup.msi
[2010-06-14:17:43:22] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:43:22] Rolling back install of c:\users\pdstein\appdata\local\temp\air273e.tmp\setup.msi
[2010-06-14:17:43:22] Rollback due to error complete
[2010-06-14:17:43:22] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:43:22] Failed during elevated install: error 0 1603
[2010-06-14:17:43:22] begin quitting
[2010-06-14:17:43:24] begin quitting
[2010-06-14:17:54:15] Performing runtime install
[2010-06-14:17:54:15] UI SWF load is complete
[2010-06-14:17:54:15] UI initialized
[2010-06-14:17:54:15] starting user confirmation
[2010-06-14:17:54:15] Version of this installer: 2.0.2.12610
[2010-06-14:17:54:15] Installation type: new
[2010-06-14:17:54:17] starting elevated install
[2010-06-14:17:54:21] performing an elevated runtime install
[2010-06-14:17:54:21] UI SWF load is complete
[2010-06-14:17:54:21] starting install
[2010-06-14:17:54:21] Scheduling runtime installation operations
[2010-06-14:17:54:21] Scheduling an MSI install operation
[2010-06-14:17:54:21] Beginning runtime installation
[2010-06-14:17:54:21] Beginning install
[2010-06-14:17:54:21] Installing c:\users\pdstein\appdata\local\temp\air2a3b.tmp\setup.msi
[2010-06-14:17:54:22] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:54:22] Rolling back install of c:\users\pdstein\appdata\local\temp\air2a3b.tmp\setup.msi
[2010-06-14:17:54:22] Rollback due to error complete
[2010-06-14:17:54:22] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:17:54:22] Failed during elevated install: error 0 1603
[2010-06-14:17:54:22] begin quitting
[2010-06-14:17:54:24] begin quitting
[2010-06-14:18:03:10] UI SWF load is complete
[2010-06-14:18:03:11] UI initialized
[2010-06-14:18:03:11] Pingback request completed with HTTP status 200
[2010-06-14:18:03:11] Begin background update check
[2010-06-14:18:03:11] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
[2010-06-14:18:03:11] Background update not available
[2010-06-14:18:03:11] begin quitting
[2010-06-14:18:03:27] UI SWF load is complete
[2010-06-14:18:03:28] UI initialized
[2010-06-14:18:03:28] Begin background update check
[2010-06-14:18:03:28] Starting download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.0.2.12610/update
[2010-06-14:18:03:28] Background update not available
[2010-06-14:18:03:28] begin quitting
[2010-06-14:18:03:43] UI SWF load is complete
[2010-06-14:18:03:43] UI initialized
[2010-06-14:18:03:43] starting user confirmation
[2010-06-14:18:03:43] Version of this installer: 2.0.2.12610
[2010-06-14:18:03:43] Installed version: 2.0.2.12610
[2010-06-14:18:03:43] Installation type: patchSame
[2010-06-14:18:03:48] starting elevated install
[2010-06-14:18:03:48] UI SWF load is complete
[2010-06-14:18:03:48] starting uninstall
[2010-06-14:18:03:48] Scheduling an MSI uninstall operation for active product GUID {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-06-14:18:03:48] Beginning install
[2010-06-14:18:03:48] Uninstalling product w/ GUID {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-06-14:18:03:49] Copying c:\Program Files (x86)\Common Files\Adobe AIR to C:\Users\pdstein\AppData\Local\Temp\flaF508.tmp\temp
[2010-06-14:18:03:49] Deleting c:\Program Files (x86)\Common Files\Adobe AIR
[2010-06-14:18:03:49] Execution complete; beginning commit phase
[2010-06-14:18:03:49] Deleting C:\Users\pdstein\AppData\Local\Temp\flaF508.tmp\temp
[2010-06-14:18:03:49] Commit complete
[2010-06-14:18:03:49] install complete
[2010-06-14:18:03:49] begin quitting
[2010-06-14:18:03:49] Elevated install completed
[2010-06-14:18:03:49] begin quitting
[2010-06-14:18:09:31] UI SWF load is complete
[2010-06-14:18:09:31] UI initialized
[2010-06-14:18:10:12] begin quitting
[2010-06-14:18:22:16] UI SWF load is complete
[2010-06-14:18:22:16] UI initialized
[2010-06-14:18:22:16] starting user confirmation
[2010-06-14:18:22:16] Version of this installer: 2.0.2.12610
[2010-06-14:18:22:16] Installed version: 2.0.2.12610
[2010-06-14:18:22:16] Installation type: patchSame
[2010-06-14:18:22:19] starting elevated install
[2010-06-14:18:22:19] UI SWF load is complete
[2010-06-14:18:22:19] starting uninstall
[2010-06-14:18:22:19] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:18:22:19] Beginning install
[2010-06-14:18:22:19] Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:18:22:21] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:22:21] Rollback due to error complete
[2010-06-14:18:22:21] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:22:21] Failed during elevated install: error 0 1603
[2010-06-14:18:22:21] begin quitting
[2010-06-14:18:22:29] begin quitting
[2010-06-14:18:27:12] Performing runtime install
[2010-06-14:18:27:12] UI SWF load is complete
[2010-06-14:18:27:12] UI initialized
[2010-06-14:18:27:12] starting user confirmation
[2010-06-14:18:27:12] Version of this installer: 2.0.2.12610
[2010-06-14:18:27:12] Installation type: new
[2010-06-14:18:27:15] starting elevated install
[2010-06-14:18:27:15] performing an elevated runtime install
[2010-06-14:18:27:15] UI SWF load is complete
[2010-06-14:18:27:15] starting install
[2010-06-14:18:27:15] subinstaller: starting install
[2010-06-14:18:27:15] subinstaller: Scheduling runtime installation operations
[2010-06-14:18:27:15] Scheduling an MSI install operation
[2010-06-14:18:27:15] Beginning runtime installation
[2010-06-14:18:27:15] Beginning install
[2010-06-14:18:27:15] Installing c:\users\pdstein\appdata\local\temp\air4d93.tmp\setup.msi
[2010-06-14:18:27:15] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air4d93.tmp\setup.msi
[2010-06-14:18:27:16] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:27:16] Rolling back install of c:\users\pdstein\appdata\local\temp\air4d93.tmp\setup.msi
[2010-06-14:18:27:16] Rollback due to error complete
[2010-06-14:18:27:16] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:27:16] Failed during elevated install: error 0 1603
[2010-06-14:18:27:16] begin quitting
[2010-06-14:18:27:22] begin quitting
[2010-06-14:18:36:09] Performing runtime install
[2010-06-14:18:36:09] UI SWF load is complete
[2010-06-14:18:36:09] UI initialized
[2010-06-14:18:36:09] starting user confirmation
[2010-06-14:18:36:09] Version of this installer: 2.0.2.12610
[2010-06-14:18:36:09] Installation type: new
[2010-06-14:18:36:13] starting elevated install
[2010-06-14:18:36:13] performing an elevated runtime install
[2010-06-14:18:36:13] UI SWF load is complete
[2010-06-14:18:36:13] starting install
[2010-06-14:18:36:13] subinstaller: starting install
[2010-06-14:18:36:13] subinstaller: Scheduling runtime installation operations
[2010-06-14:18:36:13] Scheduling an MSI install operation
[2010-06-14:18:36:13] Beginning runtime installation
[2010-06-14:18:36:13] Beginning install
[2010-06-14:18:36:13] Installing c:\users\pdstein\appdata\local\temp\air870a.tmp\setup.msi
[2010-06-14:18:36:13] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air870a.tmp\setup.msi
[2010-06-14:18:36:14] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:36:14] Rolling back install of c:\users\pdstein\appdata\local\temp\air870a.tmp\setup.msi
[2010-06-14:18:36:14] Rollback due to error complete
[2010-06-14:18:36:14] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:36:14] Failed during elevated install: error 0 1603
[2010-06-14:18:36:14] begin quitting
[2010-06-14:18:36:19] begin quitting
[2010-06-14:18:38:44] Performing runtime install
[2010-06-14:18:38:45] UI SWF load is complete
[2010-06-14:18:38:45] UI initialized
[2010-06-14:18:38:45] starting user confirmation
[2010-06-14:18:38:45] Version of this installer: 2.0.2.12610
[2010-06-14:18:38:45] Installation type: new
[2010-06-14:18:38:47] starting elevated install
[2010-06-14:18:38:47] performing an elevated runtime install
[2010-06-14:18:38:47] UI SWF load is complete
[2010-06-14:18:38:47] starting install
[2010-06-14:18:38:47] subinstaller: starting install
[2010-06-14:18:38:47] subinstaller: Scheduling runtime installation operations
[2010-06-14:18:38:47] Scheduling an MSI install operation
[2010-06-14:18:38:47] Beginning runtime installation
[2010-06-14:18:38:47] Beginning install
[2010-06-14:18:38:47] Installing c:\users\pdstein\appdata\local\temp\aire772.tmp\setup.msi
[2010-06-14:18:38:47] subinstaller: Installing c:\users\pdstein\appdata\local\temp\aire772.tmp\setup.msi
[2010-06-14:18:38:48] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:38:48] Rolling back install of c:\users\pdstein\appdata\local\temp\aire772.tmp\setup.msi
[2010-06-14:18:38:48] Rollback due to error complete
[2010-06-14:18:38:48] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:38:48] Failed during elevated install: error 0 1603
[2010-06-14:18:38:48] begin quitting
[2010-06-14:18:38:53] begin quitting
[2010-06-14:18:50:57] Performing runtime install
[2010-06-14:18:50:57] UI SWF load is complete
[2010-06-14:18:50:58] UI initialized
[2010-06-14:18:50:58] starting user confirmation
[2010-06-14:18:50:58] Version of this installer: 2.0.2.12610
[2010-06-14:18:50:58] Installation type: new
[2010-06-14:18:51:00] starting elevated install
[2010-06-14:18:51:01] performing an elevated runtime install
[2010-06-14:18:51:01] UI SWF load is complete
[2010-06-14:18:51:01] starting install
[2010-06-14:18:51:01] subinstaller: starting install
[2010-06-14:18:51:01] subinstaller: Scheduling runtime installation operations
[2010-06-14:18:51:01] Scheduling an MSI install operation
[2010-06-14:18:51:01] Beginning runtime installation
[2010-06-14:18:51:01] Beginning install
[2010-06-14:18:51:01] Installing c:\users\pdstein\appdata\local\temp\air3e08.tmp\setup.msi
[2010-06-14:18:51:01] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air3e08.tmp\setup.msi
[2010-06-14:18:51:05] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:05] Rolling back install of c:\users\pdstein\appdata\local\temp\air3e08.tmp\setup.msi
[2010-06-14:18:51:05] Rollback due to error complete
[2010-06-14:18:51:05] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:05] Failed during elevated install: error 0 1603
[2010-06-14:18:51:05] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:05] begin quitting
[2010-06-14:18:51:08] begin quitting
[2010-06-14:18:51:16] Performing runtime install
[2010-06-14:18:51:17] UI SWF load is complete
[2010-06-14:18:51:17] UI initialized
[2010-06-14:18:51:17] starting user confirmation
[2010-06-14:18:51:17] Version of this installer: 2.0.2.12610
[2010-06-14:18:51:17] Installation type: new
[2010-06-14:18:51:20] starting elevated install
[2010-06-14:18:51:20] performing an elevated runtime install
[2010-06-14:18:51:20] UI SWF load is complete
[2010-06-14:18:51:20] starting install
[2010-06-14:18:51:20] subinstaller: starting install
[2010-06-14:18:51:20] Scheduling an MSI install operation
[2010-06-14:18:51:20] Beginning runtime installation
[2010-06-14:18:51:20] Beginning install
[2010-06-14:18:51:20] Installing c:\users\pdstein\appdata\local\temp\air89f6.tmp\setup.msi
[2010-06-14:18:51:20] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air89f6.tmp\setup.msi
[2010-06-14:18:51:21] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:21] Rolling back install of c:\users\pdstein\appdata\local\temp\air89f6.tmp\setup.msi
[2010-06-14:18:51:21] Rollback due to error complete
[2010-06-14:18:51:21] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:21] Failed during elevated install: error 0 1603
[2010-06-14:18:51:21] begin quitting
[2010-06-14:18:51:21] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:23] begin quitting
[2010-06-14:18:51:42] Performing runtime install
[2010-06-14:18:51:42] UI SWF load is complete
[2010-06-14:18:51:42] UI initialized
[2010-06-14:18:51:42] starting user confirmation
[2010-06-14:18:51:42] Version of this installer: 2.0.2.12610
[2010-06-14:18:51:42] Installation type: new
[2010-06-14:18:51:44] starting elevated install
[2010-06-14:18:51:45] performing an elevated runtime install
[2010-06-14:18:51:45] UI SWF load is complete
[2010-06-14:18:51:45] starting install
[2010-06-14:18:51:45] subinstaller: starting install
[2010-06-14:18:51:45] subinstaller: Scheduling runtime installation operations
[2010-06-14:18:51:45] Beginning runtime installation
[2010-06-14:18:51:45] subinstaller: Beginning runtime installation
[2010-06-14:18:51:45] subinstaller: Beginning install
[2010-06-14:18:51:45] Installing c:\users\pdstein\appdata\local\temp\aired79.tmp\setup.msi
[2010-06-14:18:51:45] subinstaller: Installing c:\users\pdstein\appdata\local\temp\aired79.tmp\setup.msi
[2010-06-14:18:51:46] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:46] Rolling back install of c:\users\pdstein\appdata\local\temp\aired79.tmp\setup.msi
[2010-06-14:18:51:46] Rollback due to error complete
[2010-06-14:18:51:46] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:46] Failed during elevated install: error 0 1603
[2010-06-14:18:51:46] begin quitting
[2010-06-14:18:51:46] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:51:49] begin quitting
[2010-06-14:18:59:05] Performing runtime install
[2010-06-14:18:59:05] UI SWF load is complete
[2010-06-14:18:59:06] UI initialized
[2010-06-14:18:59:06] starting user confirmation
[2010-06-14:18:59:06] Version of this installer: 2.0.2.12610
[2010-06-14:18:59:06] Installation type: new
[2010-06-14:18:59:08] starting elevated install
[2010-06-14:18:59:08] performing an elevated runtime install
[2010-06-14:18:59:08] UI SWF load is complete
[2010-06-14:18:59:08] starting install
[2010-06-14:18:59:08] subinstaller: starting install
[2010-06-14:18:59:08] subinstaller: Scheduling runtime installation operations
[2010-06-14:18:59:08] subinstaller: Scheduling an MSI install operation
[2010-06-14:18:59:08] Beginning runtime installation
[2010-06-14:18:59:08] Beginning install
[2010-06-14:18:59:08] Installing c:\users\pdstein\appdata\local\temp\airb0f6.tmp\setup.msi
[2010-06-14:18:59:08] subinstaller: Installing c:\users\pdstein\appdata\local\temp\airb0f6.tmp\setup.msi
[2010-06-14:18:59:09] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:59:09] Rolling back install of c:\users\pdstein\appdata\local\temp\airb0f6.tmp\setup.msi
[2010-06-14:18:59:09] Rollback due to error complete
[2010-06-14:18:59:09] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:18:59:09] Failed during elevated install: error 0 1603
[2010-06-14:18:59:09] begin quitting
[2010-06-14:18:59:12] begin quitting
[2010-06-14:19:17:07] Performing runtime install
[2010-06-14:19:17:07] UI SWF load is complete
[2010-06-14:19:17:08] UI initialized
[2010-06-14:19:17:08] starting user confirmation
[2010-06-14:19:17:08] Version of this installer: 2.0.2.12610
[2010-06-14:19:17:08] Installation type: new
[2010-06-14:19:17:10] starting elevated install
[2010-06-14:19:17:10] performing an elevated runtime install
[2010-06-14:19:17:11] UI SWF load is complete
[2010-06-14:19:17:11] starting install
[2010-06-14:19:17:11] subinstaller: starting install
[2010-06-14:19:17:11] subinstaller: Scheduling runtime installation operations
[2010-06-14:19:17:11] Scheduling an MSI install operation
[2010-06-14:19:17:11] Beginning runtime installation
[2010-06-14:19:17:11] Beginning install
[2010-06-14:19:17:11] Installing c:\users\pdstein\appdata\local\temp\air28a5.tmp\setup.msi
[2010-06-14:19:17:11] subinstaller: Installing c:\users\pdstein\appdata\local\temp\air28a5.tmp\setup.msi
[2010-06-14:19:17:15] Execution complete; beginning commit phase
[2010-06-14:19:17:15] Commit complete
[2010-06-14:19:17:15] install complete
[2010-06-14:19:17:15] begin quitting
[2010-06-14:19:17:15] Elevated install completed
[2010-06-14:19:17:22] Elevated install failed (3001)
[2010-06-14:19:17:22] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2010-06-14:19:17:49] begin quitting
[2010-06-14:19:25:55] UI SWF load is complete
[2010-06-14:19:25:55] stateRunningAppInstaller: appinstaller -runtime C:\Users\pdstein\AppData\Local\Temp\AIR385E.tmp -playerVersion=10,0,45,2 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
[2010-06-14:19:25:55] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
[2010-06-14:19:25:55] UI SWF load is complete
[2010-06-14:19:25:55] UI initialized
[2010-06-14:19:25:55] beginning UI styling
[2010-06-14:19:25:55] UI styling complete
[2010-06-14:19:25:55] Unpackaging to C:\Users\pdstein\AppData\Local\Temp\fla4308.tmp
[2010-06-14:19:25:59] unpackaging/validation is complete
[2010-06-14:19:25:59] application is bound to this version of the runtime
[2010-06-14:19:25:59] app id TweetDeckFast
[2010-06-14:19:25:59] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2010-06-14:19:25:59] Application not located
[2010-06-14:19:25:59] Waiting for user confirmation
[2010-06-14:19:26:12] User confirmed action: install
[2010-06-14:19:26:12] creating native installer in: C:\Users\pdstein\AppData\Local\Temp\fla83DF.tmp
[2010-06-14:19:26:12] native installer creation complete
[2010-06-14:19:26:12] Starting install
[2010-06-14:19:26:12] using conversion output in C:\Users\pdstein\AppData\Local\Temp\fla83DF.tmp
[2010-06-14:19:26:12] Destination for installed application is C:\Program Files (x86)
[2010-06-14:19:26:12] stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2010-06-14:19:26:12] stateInstallingWithElevation: enter install
[2010-06-14:19:26:12] stateInstallingWithElevation: C:\Users\pdstein\AppData\Local\Temp\AIR385E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\pdstein\AppData\Local\Temp\AIR385E.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
[2010-06-14:19:26:15] Starting silent app install of http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
[2010-06-14:19:26:15] UI SWF load is complete
[2010-06-14:19:26:15] UI initialized
[2010-06-14:19:26:16] Unpackaging to C:\Users\pdstein\AppData\Local\Temp\fla91B4.tmp
[2010-06-14:19:26:17] unpackaging/validation is complete
[2010-06-14:19:26:17] application is bound to this version of the runtime
[2010-06-14:19:26:17] subinstaller: app id TweetDeckFast
[2010-06-14:19:26:17] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2010-06-14:19:26:17] Application not located
[2010-06-14:19:26:17] creating native installer in: C:\Users\pdstein\AppData\Local\Temp\fla9695.tmp
[2010-06-14:19:26:17] native installer creation complete
[2010-06-14:19:26:17] Starting install
[2010-06-14:19:26:17] using conversion output in C:\Users\pdstein\AppData\Local\Temp\fla9695.tmp
[2010-06-14:19:26:17] Destination for installed application is C:\Program Files (x86)
[2010-06-14:19:26:17] Beginning install
[2010-06-14:19:26:17] Installing C:\Users\pdstein\AppData\Local\Temp\fla9695.tmp\setup.msi
[2010-06-14:19:26:18] subinstaller: Execution complete; beginning commit phase
[2010-06-14:19:26:18] Commit complete
[2010-06-14:19:26:18] starting cleanup of temporary files
[2010-06-14:19:26:18] application installer exiting
[2010-06-14:19:26:18] received unknown message type from subinstaller: done
[2010-06-14:19:26:18] Failed during elevated install: 3001
[2010-06-14:19:26:24] starting cleanup of temporary files
[2010-06-14:19:26:25] application installer exiting
[2010-06-14:19:26:25] App installer failed; exit code 7
[2010-06-14:19:26:25] begin quitting
[2010-06-14:19:26:32] UI SWF load is complete
[2010-06-14:19:26:33] UI initialized
[2010-06-14:19:31:54] begin quitting
[2010-06-14:19:49:32] UI SWF load is complete
[2010-06-14:19:49:32] UI initialized
[2010-06-14:19:49:39] begin quitting
[2010-06-14:19:51:46] UI SWF load is complete
[2010-06-14:19:51:46] UI initialized
[2010-06-14:20:08:10] begin quitting
[2010-06-14:20:09:27] UI SWF load is complete
[2010-06-14:20:09:28] UI initialized
[2010-06-14:20:09:31] begin quitting
[2010-06-14:20:09:35] UI SWF load is complete
[2010-06-14:20:09:35] UI initialized
[2010-06-14:20:09:43] begin quitting
[2010-06-14:20:11:24] UI SWF load is complete
[2010-06-14:20:11:25] UI initialized
[2010-06-14:20:11:25] starting user confirmation
[2010-06-14:20:11:25] Version of this installer: 2.0.2.12610
[2010-06-14:20:11:25] Installed version: 2.0.2.12610
[2010-06-14:20:11:25] Installation type: patchSame
[2010-06-14:20:11:30] starting elevated install
[2010-06-14:20:11:30] UI SWF load is complete
[2010-06-14:20:11:30] starting uninstall
[2010-06-14:20:11:30] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:20:11:30] Beginning install
[2010-06-14:20:11:30] Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:20:11:30] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:11:30] Rollback due to error complete
[2010-06-14:20:11:30] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:11:30] Failed during elevated install: error 0 1603
[2010-06-14:20:11:30] begin quitting
[2010-06-14:20:11:33] begin quitting
[2010-06-14:20:14:18] UI SWF load is complete
[2010-06-14:20:14:18] UI initialized
[2010-06-14:20:14:18] starting user confirmation
[2010-06-14:20:14:18] Version of this installer: 2.0.2.12610
[2010-06-14:20:14:18] Installed version: 2.0.2.12610
[2010-06-14:20:14:18] Installation type: patchSame
[2010-06-14:20:14:22] starting elevated install
[2010-06-14:20:14:22] UI SWF load is complete
[2010-06-14:20:14:22] starting uninstall
[2010-06-14:20:14:22] Scheduling an MSI uninstall operation for active product GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:20:14:23] Beginning install
[2010-06-14:20:14:23] Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:20:14:23] subinstaller: Uninstalling product w/ GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:20:14:25] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:14:25] Rollback due to error complete
[2010-06-14:20:14:25] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:14:25] Failed during elevated install: error 0 1603
[2010-06-14:20:14:25] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:14:25] begin quitting
[2010-06-14:20:14:27] begin quitting
[2010-06-14:20:27:55] Performing runtime install
[2010-06-14:20:27:55] UI SWF load is complete
[2010-06-14:20:27:55] UI initialized
[2010-06-14:20:27:55] starting user confirmation
[2010-06-14:20:27:55] Version of this installer: 2.0.2.12610
[2010-06-14:20:27:55] Installation type: new
[2010-06-14:20:27:58] starting elevated install
[2010-06-14:20:27:58] performing an elevated runtime install
[2010-06-14:20:27:58] UI SWF load is complete
[2010-06-14:20:27:58] starting install
[2010-06-14:20:27:58] subinstaller: starting install
[2010-06-14:20:27:58] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:20:27:58] subinstaller: Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:20:27:58] subinstaller: Scheduling an MSI repair operation
[2010-06-14:20:27:58] Beginning runtime installation
[2010-06-14:20:27:58] Beginning install
[2010-06-14:20:27:58] Reinstalling c:\users\pdstein\appdata\local\temp\air9c8c.tmp\setup.msi
[2010-06-14:20:27:58] subinstaller: Reinstalling c:\users\pdstein\appdata\local\temp\air9c8c.tmp\setup.msi
[2010-06-14:20:28:05] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:28:05] Rollback due to error complete
[2010-06-14:20:28:05] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:28:05] Failed during elevated install: error 0 1603
[2010-06-14:20:28:05] begin quitting
[2010-06-14:20:28:12] begin quitting
[2010-06-14:20:52:23] Performing runtime install
[2010-06-14:20:52:23] UI SWF load is complete
[2010-06-14:20:52:24] UI initialized
[2010-06-14:20:52:24] starting user confirmation
[2010-06-14:20:52:24] Version of this installer: 2.0.2.12610
[2010-06-14:20:52:24] Installation type: new
[2010-06-14:20:52:26] starting elevated install
[2010-06-14:20:52:26] performing an elevated runtime install
[2010-06-14:20:52:26] UI SWF load is complete
[2010-06-14:20:52:26] subinstaller: starting install
[2010-06-14:20:52:26] Scheduling runtime installation operations
[2010-06-14:20:52:26] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:20:52:26] Scheduling an MSI repair operation
[2010-06-14:20:52:26] Beginning runtime installation
[2010-06-14:20:52:26] Beginning install
[2010-06-14:20:52:26] Reinstalling c:\users\pdstein\appdata\local\temp\air119.tmp\setup.msi
[2010-06-14:20:52:26] subinstaller: Reinstalling c:\users\pdstein\appdata\local\temp\air119.tmp\setup.msi
[2010-06-14:20:52:28] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:52:28] Rollback due to error complete
[2010-06-14:20:52:28] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:52:28] Failed during elevated install: error 0 1603
[2010-06-14:20:52:28] begin quitting
[2010-06-14:20:52:28] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:20:52:29] begin quitting
[2010-06-14:21:06:08] Performing runtime install
[2010-06-14:21:06:08] UI SWF load is complete
[2010-06-14:21:06:09] UI initialized
[2010-06-14:21:06:09] starting user confirmation
[2010-06-14:21:06:09] Version of this installer: 2.0.2.12610
[2010-06-14:21:06:09] Installation type: new
[2010-06-14:21:06:11] starting elevated install
[2010-06-14:21:06:11] performing an elevated runtime install
[2010-06-14:21:06:11] UI SWF load is complete
[2010-06-14:21:06:11] starting install
[2010-06-14:21:06:11] subinstaller: starting install
[2010-06-14:21:06:11] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-06-14:21:06:11] Scheduling an MSI repair operation
[2010-06-14:21:06:11] Beginning runtime installation
[2010-06-14:21:06:11] Beginning install
[2010-06-14:21:06:11] Reinstalling c:\users\pdstein\appdata\local\temp\air9e51.tmp\setup.msi
[2010-06-14:21:06:11] subinstaller: Reinstalling c:\users\pdstein\appdata\local\temp\air9e51.tmp\setup.msi
[2010-06-14:21:06:11] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:21:06:12] Rollback due to error complete
[2010-06-14:21:06:12] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-06-14:21:06:12] Failed during elevated install: error 0 1603
[2010-06-14:21:06:12] begin quitting
[2010-06-14:21:06:16] begin quitting -
Hi there ,
I've trying to install Labview several times and I always have the same error installation " error 1317 "
Can somebody help me out ...please.
Thanks .
HelderSpecifically what version of LabVIEW are you trying to install?
Please generate a log of your install by using the "setup.exe /log <file>" command line option as decribed here: http://digital.ni.com/public.nsf/allkb/AB597E885DB7D16B86256E92006DB232
Do you have any other NI software already installed on your system? If you already have MAX installed please generate a MAX Technical report, as decribed here: http://digital.ni.com/public.nsf/allkb/271F252B4EF0A2E0862570E70056A1E4
Also, if there are files at the location specified here, grab these as well: http://digital.ni.com/public.nsf/allkb/ACAA8550534EA407862574B80074DEDF
Please zip up and post the logs above as they will all help to troubleshoot your issue. -
Haven't been able to install Adobe Indesign CC through Creative Cloud. Gives the following installation error "Unable to extract to temp directory. Contact Customer Support EX11". What can I do?
Jeremy Jediel Gongora then it is likely a file permission failure as was previously discussed. You can find details on how to adjust the file permissions of your temp directory at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
I would also recommend reviewing your installation log files for additional error messages. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion. -
How can I resolve installation errors DF024 & DF037 for CS5.5 on Mac?
Please help. I've gone through the forum posts, as well as searched the Internet, and find the matter daunting. Have tried to implement a solution and may have caused more problems. Assistance would be greatly appreciated.
PROBLEM:
I am unable to uninstall or reinstall both Dreamweaver 5.5 and CS 5.5.
Continually get extensive number of the following errors:
ERROR DF024 Unable to preserve original file...
ERROR DF024 Unable to move file…
ERROR DF037 Unable to delete directory…
SYSTEM CONFIG:
Adobe CS 5.5
Mac OS 10.7.4
MacBook Pro 2.5 GHz
Intel Core 2 Duo with 4 GB Ram
BACKGROUND (History appears chronologically in 4 parts.):
CS 5.5 was already installed and functioning fine, then upgraded from OS 10.6 to 10.7. Noticed issues with elements not appearing in DISPLAY VIEW of Dreamweaver, but was correct in CODE VIEW and BROWSER PREVIEW.
Tried to reinstall and uninstall Dreamweaver 5.5 several times using the CS 5.5 installation disk. Consistently got DF024 errors. NOTE: After first attempt. installer marked Dreamweaver as already installed, but not the others. Using the Finder, the Dreamweaver directory appears to be empty unless the files are now hidden. Nothing regarding the application can be seen in the Trash. Also unable to launch any other Adobe CS apps.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 15 warning(s)
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5-Win-GM/SLConfig.xml" Error 0(Seq 15)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 15)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
SLConfig.xml appeared to be an alias pointing to a file of the same name in the Mac version. Went to original file, made a new alias and replaced the corrupted file.
Then rebooted system and relaunched CSS5.5 Installer with all apps selected. Program started and ran for about 15 min before reporting more errors, now with error DF037 as well. Did this again with the same results except the DF037 error did not reappear. It appears the the problems are mostly in two directories:
/Library/Application Support/Adobe/CameraRaw/CameraProfiles/
and
/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/
but I am not sure how to best resolve this.
Below are selected portions of the most recent (and VERY verbose) error log. To conserve space, log entries in which the same error is repeated are truncated. (Only the first one and last repetitions are copied here; the others have been omitted and are replaced with highlighted ellipses [i.e., "..."].) Please let me know if you would like the complete log report.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 238 error(s), 98 warning(s)
WARNING: DW031: Payload:{0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {41BFF2C7-9F45-4CF3-A257-E80E14802157} Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All 5.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F313167E-5172-11E0-ACE7-30C2E3AB3DC5} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} Adobe InDesign CS5.5 Application Base Files2 7.5.0.0 has been updated and has been selected for repair. The patch {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 has been updated and has been selected for repair. The patch {41BFF2C7-9F45-4CF3-A257-E80E14802157} Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All 5.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All 6.7.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F313167E-5172-11E0-ACE7-30C2E3AB3DC5} Adobe InDesign CS5.5 Common Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5} Adobe InDesign CS5.5 Application Base Files 7.5.0.0 has been updated and has been selected for repair. The patch {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5} Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US 7.5.0.0 has been updated and has been selected for repair. The patch {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 will be uninstalled now.
WARNING: DW031: Payload:{D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 has been updated and has been selected for repair. The patch {D9F625C8-FD5B-4C13-9B3C-5B9F09BA0DC0} Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul 11.5.1.0 will be uninstalled now.
WARNING: DW031: Payload:{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5} Adobe InDesign CS5.5 Application Base Files2 7.5.0.0 has been updated and has been selected for repair. The patch {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 will be uninstalled now.
----------- Payload: {ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Win-GM/aul.xml" Error 0(Seq 26)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 26)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Creative Suite 5.5 Design Premium: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Media Encoder CS5.5: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.2: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Media Encoder CS5.5_5.5.1_AMECore5.5All: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul: Install failed
ERROR: DW050: - AIR for APPLE IOS Support (FP): Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - Adobe Flash Fonts1: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Dreamweaver CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Pixel Bender Toolkit: Install failed
ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Adobe Flash CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Flash CS5.5_11.5.1_AdobeFlash11.5-mul: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Flash Player: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failedHi Sharad,
Thank you for your reply.
Since my initial posting here, I've attempted a few more installations. Each time a file from /Library/Application Support/Adobe/ssc/ would appear with the same error DF024, and it was always an alias. So each time I would replace the old alias with a new manually created alias pointing to the same original as the old alias. Sure enough, when I relaunched the installer, error DF024 with the old alias no longer appeared, but a new error DF042 with another alias from the same directory did appear. Then I manually replaced all aliases found in the /Library/Application Support/Adobe/ssc/ directory with new ones I created.
Upon rebooting and relaunching the installer program, the program did not stop at around 12% as consistently it did up until now. Instead, it progressed to 80% before it stopped and reported a huge number of new errors. Most of them pertain to the inability to roll back the installation it had attempted. No files from /Library/Application Support/Adobe/ssc/ appeared in the new log report.
To gain a better understanding of the logs, I downloaded AdobeSupportAdvisor and tried using it, but it referred me to online solutions that weren't relevant to my situation (i.e., one mentions Photoshop CS4 and I've never installed CS4).
I also tried following the articles from the Adobe knowledgebase:
cspid_84451: Troubleshoot with install logs | CS5, CS5.5, CS6
which is fine if you only have a few errors, and
cspid_83481: Installation, launch log errors | CS5, CS5.5, CS6, CCM
which doesn't list error DF024.
At this point I've decided to not not make anymore attempts without some expert guidance.
The log file seem too large to post here. If you would like review the log, I can perhaps post it on www.pastebin.com unless you can suggest a better way. Please let me know. -
How can I resolve installer errors for iCloud Control Panel?
I tried to install the latest iCloud Control Panel setup from the web on my Windows PC but keep getting installer errors that prevent iCloud's configuration. Can anyone assist?
Hi Sharad,
Thank you for your reply.
Since my initial posting here, I've attempted a few more installations. Each time a file from /Library/Application Support/Adobe/ssc/ would appear with the same error DF024, and it was always an alias. So each time I would replace the old alias with a new manually created alias pointing to the same original as the old alias. Sure enough, when I relaunched the installer, error DF024 with the old alias no longer appeared, but a new error DF042 with another alias from the same directory did appear. Then I manually replaced all aliases found in the /Library/Application Support/Adobe/ssc/ directory with new ones I created.
Upon rebooting and relaunching the installer program, the program did not stop at around 12% as consistently it did up until now. Instead, it progressed to 80% before it stopped and reported a huge number of new errors. Most of them pertain to the inability to roll back the installation it had attempted. No files from /Library/Application Support/Adobe/ssc/ appeared in the new log report.
To gain a better understanding of the logs, I downloaded AdobeSupportAdvisor and tried using it, but it referred me to online solutions that weren't relevant to my situation (i.e., one mentions Photoshop CS4 and I've never installed CS4).
I also tried following the articles from the Adobe knowledgebase:
cspid_84451: Troubleshoot with install logs | CS5, CS5.5, CS6
which is fine if you only have a few errors, and
cspid_83481: Installation, launch log errors | CS5, CS5.5, CS6, CCM
which doesn't list error DF024.
At this point I've decided to not not make anymore attempts without some expert guidance.
The log file seem too large to post here. If you would like review the log, I can perhaps post it on www.pastebin.com unless you can suggest a better way. Please let me know. -
I just not a new iPhone and in order to sync it I need the newest iTunes, but I can't update it! I tried checking for updates and then trying to downlaod it. I get this error: "Errors occured while installing the updates. If the problem persists, chose Tools > Download Only and try installing manually."
Where on earth is Tools anyway?
When I tried just reinstalling all of iTunes, I had a Windows Installer error...I don't even know what that is!tools is at the top of the apple updater but dont get your hopes up
-
I am trying to reinstall Dreamweaver CS3 from the CD after having computer issues. Now getting error "You can only install one Adobe product at a time. Please complete the other installation before attempting to install ......." There is no other Adobe product installing. I have used the Adobe Cleaner Tool many times and uninstalled other Adobe Products but neither has worked. I have uninstalled/reinstalled this CD version of Dreamweaver several times when changing computers and after having computer issues. A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues. Please help.
A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.
Absolutely not. You are misinterpreting things. The activation check never happens when just running the installer, only much later. It means what it says - there is another "install" pending/ active on your system, meaning somewhere there is an (invisible) process still blocking things. Either way, since you haven't provided any real technical info, we can't advise specifically. if you are on Windows, you may want to check your task manager and terminate any setup.exe and msiexec.exe processes plus potentially may need to manually fix/ delete some registry keys. For anything beyond that you will have to be much more specific.
Mylenium -
When installing, get "Error! Can't initialize plug-ins directory"
Began having problems when opening Firefox and trying to make Firefox the default browser. Windows 7 updated, AVG up-to-date and virus scans clean, MalwareBytes up-to-date and scans clean. Troubleshooting finally caused me to uninstall and try for clean install ... normal Windows 7 uninstall process successful. Made sure Firefox folder in "Program Files" was deleted. Downloaded "DownloadApp_1_7_5_198_Setup" (29,442 KB) from Mozilla website and run ... get "Error! Can't initialize plug-ins directory. Please try again later."
Thank you guig2! Followed your bleepingcomputer.com link above and found the problem was my permissions on C:\Users\Bill\AppData\Local/Temp. It was not "Full Control" for my User or Administrator. Updated the two lines to permit full control for folder, subfolder and files. Ran perfect.
-
Im trying to install the CC installer on my new MacPro. When the installer loads it says there's a "Download Error" and can't get beyond that. Everything work fine on my old Mac. Any Ideas?
Chasel please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
-
Hi all,
I am trying to install Xcode 3.2.5 & Xcode 4.2 in iMac (Mac OS X 10.6.8) , I am getting error message as "Installation Failed". somebody can help me. Thanks in advance.I too have the same error while installing xcode 4.2 in Mac os x 10.6.8.
Can any one solve this issue.
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