"Installer failed to initialize" Cannot find log.gz file, please help!

I've downloaded CS6 but am getting the following message:
I tried running the Adobe Support Advisor but I get this message:
I've also tried looking through other discussions and found that I need to locate the log.gz files, however, I've followed these instructions but I wasn't able to find these files. What should I do now??
I have never downloaded a trial version so I know it's not because I need to uninstall that. I have been struggling a lot with getting this software (due to extremely slow internet connection and it taking over 24 hours and countless attempts to download just to begin with). Any help would be greatly appreciate as I would love to start using it!
Thanks so much!

Hi chiarab23m
The log.gz is a zipped file consisting of installation log information.
The location is :
• Windows 32 bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\
• Windows 64 bit (XP, Vista, 7): \Program Files(x86)\Common Files\Adobe\Installers
The log filename includes the product name and install date, followed by ".log.gz." The extension .gz indicates a compressed format.
Please refer : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
The screenshot above clearly indicates the error caused due to some missing files.
Moreover you have admitted for a slow internet connection and countless attempts to download the software.
I would recommend you to redownload the package to a flash drive by connecting to a different faster network speed and then retry the installtion by connecting the flash drive to your computer.

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[Contents of] Adobe Creative Cloud Cleaner Tool .txt
[Fri Jul 11 22:50:30 2014] ---------------------------------------------------------
[Mon Aug 04 22:58:11 2014] ---------------------------------------------------------
[Mon Aug 04 22:58:11 2014] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Aug 04 22:58:11 2014] ---------------------------------------------------------
[Mon Aug 04 22:58:11 2014] Win OS Version: 6.2
[Mon Aug 04 22:58:11 2014] Cleaner Tool version                              : 2.0.0.0
[Mon Aug 04 22:58:11 2014] Cleanup source directory     : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Aug 04 22:58:11 2014] [AdobeProgramFiles]                            : C:\Program Files (x86)\Adobe
[Mon Aug 04 22:58:11 2014] [AdobeProgramFiles_x64] : C:\Program Files\Adobe
[Mon Aug 04 22:58:11 2014] [AdobeCommon]                                    : C:\Program Files (x86)\Common Files\Adobe
[Mon Aug 04 22:58:11 2014] [AdobeCommon_x64]                          : C:\Program Files\Common Files\Adobe
[Mon Aug 04 22:58:11 2014] [UserRoamingAppData]                       : C:\Users\Kaylene\AppData\Roaming
[Mon Aug 04 22:58:11 2014] [UserLocalAppData]                               : C:\Users\Kaylene\AppData\Local
[Mon Aug 04 22:58:11 2014] [StartMenu]                                                              : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Mon Aug 04 22:58:11 2014] [System32Folder]                                   : C:\WINDOWS\system32
[Mon Aug 04 22:58:11 2014] [SharedApplicationData]      : C:\ProgramData
[Mon Aug 04 22:58:32 2014] ---------------------------------------------------------
[Mon Aug 04 22:58:32 2014] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Aug 04 22:58:32 2014] ---------------------------------------------------------
[Mon Aug 04 22:58:32 2014] Win OS Version: 6.2
[Mon Aug 04 22:58:32 2014] Cleaner Tool version                              : 2.0.0.0
[Mon Aug 04 22:58:32 2014] Cleanup source directory     : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Aug 04 22:58:32 2014] [AdobeProgramFiles]                            : C:\Program Files (x86)\Adobe
[Mon Aug 04 22:58:32 2014] [AdobeProgramFiles_x64] : C:\Program Files\Adobe
[Mon Aug 04 22:58:32 2014] [AdobeCommon]                                    : C:\Program Files (x86)\Common Files\Adobe
[Mon Aug 04 22:58:32 2014] [AdobeCommon_x64]                          : C:\Program Files\Common Files\Adobe
[Mon Aug 04 22:58:32 2014] [UserRoamingAppData]                       : C:\Users\Kaylene\AppData\Roaming
[Mon Aug 04 22:58:32 2014] [UserLocalAppData]                               : C:\Users\Kaylene\AppData\Local
[Mon Aug 04 22:58:32 2014] [StartMenu]                                                              : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Mon Aug 04 22:58:32 2014] [System32Folder]                                   : C:\WINDOWS\system32
[Mon Aug 04 22:58:32 2014] [SharedApplicationData]      : C:\ProgramData
[Mon Aug 04 22:58:45 2014] Language selected: English
[Mon Aug 04 22:58:45 2014] Displaying the Adobe End User License Agreement
Gen_WWCombined-en_US-20121017_1230
[Mon Aug 04 22:58:45 2014] Please enter (y) for Yes or (n) for No. ... >>
[Mon Aug 04 22:59:12 2014] Choose from one of the following options to clean up :
[Mon Aug 04 22:59:12 2014] 1. All
[Mon Aug 04 22:59:12 2014] 2. Adobe Flash Player 10.2
[Mon Aug 04 22:59:12 2014] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Mon Aug 04 22:59:12 2014] 4. Creative Cloud 2014 only
[Mon Aug 04 22:59:12 2014] 5. Creative Cloud only
[Mon Aug 04 22:59:12 2014] 6. CS6 only
[Mon Aug 04 22:59:12 2014] 7. CS5-CS5.5-CS6
[Mon Aug 04 22:59:12 2014] 8. CS5-CS5.5
[Mon Aug 04 22:59:12 2014] 9. CS3, CS4
[Mon Aug 04 22:59:12 2014] 10. Adobe Id credentials
[Mon Aug 04 22:59:12 2014] 11. Quit
[Mon Aug 04 22:59:12 2014] Choice :>
[Mon Aug 04 22:59:32 2014] User selected: CS5-CS5.5
[Mon Aug 04 22:59:32 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140804T225932\pdb.db"
[Mon Aug 04 22:59:32 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140804T225932\Media_db.db"
[Mon Aug 04 22:59:32 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Aug 04 22:59:32 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Aug 04 22:59:32 2014] List of products installed on this machine
[Mon Aug 04 22:59:32 2014] Listing products for cleanup:
[Mon Aug 04 22:59:32 2014] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Mon Aug 04 22:59:50 2014] response 1
[Mon Aug 04 22:59:50 2014] Are you sure you want to clean all the listed products and associated files?
[Mon Aug 04 22:59:50 2014] Type (y) to confirm and remove or (n) to quit ... >>
[Mon Aug 04 22:59:55 2014] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Mon Aug 04 22:59:55 2014] User selected: 'Clean All'
[Mon Aug 04 22:59:55 2014] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Mon Aug 04 22:59:55 2014] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Mon Aug 04 22:59:55 2014] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20140804T225932 folder as backup of PDB and MediaDB for this session.
[Mon Aug 04 22:59:55 2014] LOG FILE SAVED TO: C:\Users\Kaylene\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Mon Aug 04 22:59:55 2014] Adobe Creative Cloud Cleaner Tool completed successfully
[Mon Aug 04 22:59:55 2014]
[Mon Aug 04 22:59:55 2014] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Aug 04 22:59:32 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Aug 04 22:59:32 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Aug 04 22:59:55 2014] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Aug 04 22:59:55 2014] ---------------------------------------------------------
[Mon Aug 04 22:59:55 2014] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Mon Aug 04 22:59:55 2014] ---------------------------------------------------------

\Users\[user name]\AppData\Local\Temp\ PDApp .log file contents (Here it is, not sure what to do with it, do you?)...
8/4/2014 22:47:03 [INFO] Setup - Build Version - 2.0.242.0
8/4/2014 22:47:03 [INFO] Setup - Logging Level verbosity Set to 4
8/4/2014 22:47:03 [INFO] Setup - Start Adobe Setup
8/4/2014 22:47:03 [INFO] Setup - TimeLog: Bootstrapper Start
8/4/2014 22:47:03 [INFO] Setup - TimeLog: Start initial checks
8/4/2014 22:47:04 [INFO] Setup - Dictionary Path: E:\Adobe CS5_5\resources\Dictionary\en_US\stringTable.zdct
8/4/2014 22:47:06 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\resources\setup.xml
8/4/2014 22:47:07 [INFO] PIM - XML is valid
8/4/2014 22:47:07 [WARN] PIM - Failed to find Node
8/4/2014 22:47:07 [INFO] Setup - Found 3 packages in setup manifest
8/4/2014 22:47:07 [INFO] PIM - Build Version - 2.0.242.0
8/4/2014 22:47:07 [INFO] PIM - Logging Level verbosity Set to 4
8/4/2014 22:47:07 [INFO] Utilities - Folder does not exist
8/4/2014 22:47:07 [INFO] PIM - Build Version - 2.0.242.0
8/4/2014 22:47:07 [INFO] PIM - Logging Level verbosity Set to 4
8/4/2014 22:47:07 [INFO] PIM - CREATE PIM Instance ...
8/4/2014 22:47:08 [INFO] Utilities - File does not exist
8/4/2014 22:47:08 [INFO] Utilities - File does not exist
8/4/2014 22:47:08 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/4/2014 22:47:09 [INFO] PIM - SUCCESS Created Tables.
8/4/2014 22:47:09 [INFO] PIM - PIM Database is Up To Date.
8/4/2014 22:47:09 [INFO] PIM - Updater Inventory location:E:\Adobe CS5_5\resources\updaterinventory.dll
8/4/2014 22:47:09 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
8/4/2014 22:47:09 [INFO] PIM - Current db schema version on machine 1.
8/4/2014 22:47:09 [INFO] PIM - Current db schema version to install 1.
8/4/2014 22:47:09 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
8/4/2014 22:47:09 [INFO] PIM - PIM Database is Up To Date.
8/4/2014 22:47:09 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\core\PDApp.pimx
8/4/2014 22:47:09 [INFO] PIM - XML is valid
8/4/2014 22:47:09 [WARN] PIM - Failed to find Node
8/4/2014 22:47:10 [INFO] PIM - PackageCheck: Package id E09D47A9-4501-43C1-A50B-E264DB5E498D is a old Package, new is installed on the system. Size required: 924792
8/4/2014 22:47:10 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\UWA\UWA.pimx
8/4/2014 22:47:10 [INFO] PIM - XML is valid
8/4/2014 22:47:10 [WARN] PIM - Failed to find Node
8/4/2014 22:47:10 [INFO] PIM - PackageCheck: Package id CC1D48BA-E659-42D4-9511-F208F19C3EDC is a old Package, new is installed on the system. Size required: 2335009
8/4/2014 22:47:10 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\DWA\DWA.pimx
8/4/2014 22:47:10 [INFO] PIM - XML is valid
8/4/2014 22:47:10 [WARN] PIM - Failed to find Node
8/4/2014 22:47:10 [INFO] PIM - PackageCheck: Package id 4F576A64-1680-4E79-B4A2-CFAC1A841C06 is a old Package, new is installed on the system. Size required: 3525373
8/4/2014 22:47:10 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\LWA\LWA.pimx
8/4/2014 22:47:11 [INFO] PIM - XML is valid
8/4/2014 22:47:11 [WARN] PIM - Failed to find Node
8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Package id D2E20EE6-5E36-40A4-8CB2-EC0C2E0B6912 is a old Package, new is installed on the system. Size required: 6359429
8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id CEF79D2D-B768-4000-890A-749307FC1A88 found in ACF. Size required: 2716397
8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id CF544A33-B3C5-41EB-9A35-FF71EF87BD9D found in ACF. Size required: 237125
8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id E4D5C1B1-86EE-4912-BC83-DCF49C6DA758 found in ACF. Size required: 5275810
8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id 678DA613-34E3-4532-B6D4-E2C1D3D44A22 found in ACF. Size required: 6006309
8/4/2014 22:47:11 [INFO] PIM - PackageCheck: Extra Package id EC6B3460-5E27-4FD6-80F5-1EA03E45A6DA found in ACF. Size required: 5110
8/4/2014 22:47:11 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 30123889
8/4/2014 22:47:11 [INFO] Setup - TimeLog: End initial checks
8/4/2014 22:47:11 [INFO] Setup - TimeLog: Begin Installing
8/4/2014 22:47:11 [INFO] Setup - Start Installing core package - E:\Adobe CS5_5\packages\core\PDApp.pimx
8/4/2014 22:47:11 [INFO] PIM - START installPackage at file E:\Adobe CS5_5\packages\core\PDApp.pimx
8/4/2014 22:47:11 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\core\PDApp.pimx
8/4/2014 22:47:11 [INFO] PIM - XML is valid
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8/4/2014 22:47:11 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/core/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/core/
8/4/2014 22:47:11 [INFO] PIM - Function :copyPrimitive
8/4/2014 22:47:11 [INFO] Setup - Finished Installing core package - E:\Adobe CS5_5\packages\core\PDApp.pimx, Return status: 0
8/4/2014 22:47:11 [INFO] Setup - Start Installing package - E:\Adobe CS5_5\packages\UWA\UWA.pimx
8/4/2014 22:47:11 [INFO] PIM - START installPackage at file E:\Adobe CS5_5\packages\UWA\UWA.pimx
8/4/2014 22:47:11 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\UWA\UWA.pimx
8/4/2014 22:47:11 [INFO] PIM - XML is valid
8/4/2014 22:47:11 [WARN] PIM - Failed to find Node
8/4/2014 22:47:11 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/UWA/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/UWA/
8/4/2014 22:47:11 [INFO] PIM - Function :copyPrimitive
8/4/2014 22:47:12 [INFO] Setup - Finished Installing package - E:\Adobe CS5_5\packages\UWA\UWA.pimx
8/4/2014 22:47:12 [INFO] Setup - Start Installing package - E:\Adobe CS5_5\packages\DWA\DWA.pimx
8/4/2014 22:47:12 [INFO] PIM - START installPackage at file E:\Adobe CS5_5\packages\DWA\DWA.pimx
8/4/2014 22:47:12 [INFO] PIM - Trying to access xml at path:E:\Adobe CS5_5\packages\DWA\DWA.pimx
8/4/2014 22:47:12 [INFO] PIM - XML is valid
8/4/2014 22:47:12 [WARN] PIM - Failed to find Node
8/4/2014 22:47:12 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/DWA/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/DWA/
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8/4/2014 22:47:12 [INFO] Setup - Finished Installing package - E:\Adobe CS5_5\packages\DWA\DWA.pimx
8/4/2014 22:47:12 [INFO] Setup - Start Installing package - E:\Adobe CS5_5\packages\LWA\LWA.pimx
8/4/2014 22:47:12 [INFO] PIM - START installPackage at file E:\Adobe CS5_5\packages\LWA\LWA.pimx
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8/4/2014 22:47:12 [INFO] PIM - XML is valid
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8/4/2014 22:47:12 [INFO] PIM - srcPath :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\/LWA/ destPath :C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp/LWA/
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8/4/2014 22:57:44 [INFO] PIM - PIMSqlite closeDB status 0
8/4/2014 22:57:44 [INFO] PIM - PIMSqlite closeDB status 0
8/4/2014 22:57:44 [INFO] PIM - FREE PIM Instance ...
8/4/2014 22:57:44 [INFO] Setup - cleanUSF: Deleting Path C:\Users\Kaylene\AppData\Local\Adobe\OOBE\PDApp
8/4/2014 22:57:44 [INFO] Setup - Setting current directory to C:\Users\Kaylene\AppData\Local\Adobe\OOBE
8/4/2014 22:57:44 [ERROR] Setup - Error in deleting folder C:\Users\Kaylene\AppData\Local\Adobe. Error Code:145
8/4/2014 22:57:44 [INFO] Setup - End Adobe Setup. Exit code: 1

Photoshop Installer failed to initialize. Help?

Hello adobe! When trying to download a trail of photoshop the installer resulted in the following issue:
Installation Failed
     Your installation encountered errors.
Installer failed to initialize. This could be due to a missing file.
More troubleshooting tips:
1.Restart your computer
2. Exit all applications including startup items, virus checking and firewall software.
3. Launch the installer and reinstall your applications.
     I looked into this issue for probably around 5 hours now and attempted everything possible (or at least any solution I could find). The attempts tried and failed go as follows:
- Disabling all startup processes in msconfig
- Disabling antivirus temporarily
- Using the CCcleaner to produce a log and delete files
- Downloading multiple products from adobe (none working and same error)
     These programs include premeire
- Trying to use the installer on multiple drives (I have 3 total)
- Multiple accounts and directories
     My PC's specs:
-Intel core i7 4770k 3.5GHz
-(ASUS) Nvidia Geforce GTX 760
-8 GB RAM
-Samsung SSD and two other HDDs
My guess as to the cause for the problem is that I have moved my users and program files directories to one of my HDDs.
The log:
Gen_WWCombined-en_US-20121017_1230
[Mon Dec 09 16:36:30 2013] Please enter (y) for Yes or (n) for No. ... >>
[Mon Dec 09 16:36:31 2013] Choose from one of the following options to clean up :
[Mon Dec 09 16:36:31 2013] 1. All
[Mon Dec 09 16:36:31 2013] 2. Adobe Flash Player 10.2
[Mon Dec 09 16:36:31 2013] 3. Creative Cloud & CS6 Products
[Mon Dec 09 16:36:31 2013] 4. CS6 only
[Mon Dec 09 16:36:31 2013] 5. CS5-CS5.5-CS6
[Mon Dec 09 16:36:31 2013] 6. CS5-CS5.5
[Mon Dec 09 16:36:31 2013] 7. CS3, CS4
[Mon Dec 09 16:36:31 2013] 8. Adobe Id credentials
[Mon Dec 09 16:36:31 2013] 9. Quit
[Mon Dec 09 16:36:31 2013] Choice :>
[Mon Dec 09 16:36:33 2013] User selected: All
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Mon Dec 09 16:36:33 2013] List of products installed on this machine
[Mon Dec 09 16:36:33 2013] Listing products for cleanup:
[Mon Dec 09 16:36:33 2013] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Mon Dec 09 16:36:35 2013] Are you sure you want to clean all the listed products and associated files?
[Mon Dec 09 16:36:35 2013] Type (y) to confirm and remove or (n) to quit ... >>
[Mon Dec 09 16:36:37 2013] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Mon Dec 09 16:36:37 2013] :: Cleaning-up left over inventories ::
[Mon Dec 09 16:36:37 2013] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
[Mon Dec 09 16:36:37 2013] ::Start:: Removing AUM contents
[Mon Dec 09 16:36:37 2013] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
[Mon Dec 09 16:36:37 2013] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Mon Dec 09 16:36:37 2013] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
[Mon Dec 09 16:36:37 2013] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Mon Dec 09 16:36:37 2013] Deleting scheduled task : AdobeAAMUpdater-1.0-ThirtyVirus-PC-ThirtyVirus
[Mon Dec 09 16:36:37 2013] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-ThirtyVirus-PC-ThirtyVirus" /F
[Mon Dec 09 16:36:37 2013] ERROR: The system cannot find the file specified.
[Mon Dec 09 16:36:37 2013] Deleting scheduled task : AdobeUpdater Task-ThirtyVirus-PC-ThirtyVirus
[Mon Dec 09 16:36:37 2013] Executing command: schtasks /delete /TN "AdobeUpdater Task-ThirtyVirus-PC-ThirtyVirus" /F
[Mon Dec 09 16:36:37 2013] ERROR: The system cannot find the file specified.
[Mon Dec 09 16:36:37 2013] ::Finish:: Removing AUM contents
[Mon Dec 09 16:36:37 2013] ::Start:: Removing OOBE
[Mon Dec 09 16:36:37 2013] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
[Mon Dec 09 16:36:37 2013] INFO: No tasks running with the specified criteria.
[Mon Dec 09 16:36:37 2013] ::Finish:: Removing OOBE
[Mon Dec 09 16:36:37 2013] Removing content of Product : CS5Installer, Version : CS5
[Mon Dec 09 16:36:37 2013] File does not exist: B:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Dec 09 16:36:37 2013] File does not exist: B:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Dec 09 16:36:37 2013] LOG FILE SAVED TO: B:\Users\THIRTY~1\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Mon Dec 09 16:36:37 2013] Adobe Creative Cloud Cleaner Tool completed successfully
[Mon Dec 09 16:36:37 2013]
[Mon Dec 09 16:36:37 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Dec 09 16:36:33 2013] DB does not exist at: B:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Mon Dec 09 16:36:37 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Dec 09 16:36:37 2013] ---------------------------------------------------------
[Mon Dec 09 16:36:37 2013] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Mon Dec 09 16:36:37 2013] ---------------------------------------------------------
Anything that you can do? If so thank you! Thanks!

I had a similar problem with installation of CS6 Extended.
I searched all through the forums and the internet, could not find an answer to this issue. On another forum, someone suggested this option for a differnt issue. I tried it for mine and it worked.
Download a newer version of Adobe Application Manager (https://www.adobe.com/support/downloads/detail.jsp?ftpID=4773)
Installed the application manager and than install your softwre. CS6 Extended loaded right up.
DDW

Photoshop CS5 installation trouble - ' Installer failed to initialize '

Greetings,
Having trouble with a CS5 photoshop installation on my 4,1 2.5ghz 6gb RAM MBP. Download goes fine, disc mounts to machine, but I get stuck on the ' Installer failed to initialize' page. Downloaded the reccomended support advisor app, which cannot find a solution to my problem.
The log reveals the error:
[FATAL] Setup - Unable to copy PDAppFlex.swf one level up.
Not sure where to go from here. I've downloaded the dmg 2x, done numerous restarts, tried the cs5 cleanup tool, repair permissions....no dice.
I should mention that I have a 48gb SSD with my OS (10.6.3) as well as a 200gb drive which has my user account on it, separate from the OS. Not sure if this is part of the issue?
Thanks in advance,
Kyle

In order to test the utility perform the following steps -
Goto /Applications/Utilities and launch Terminal application. This will open a window and show you the command prompt like machine-name: user$. ditto is a command to copy files, so type ditto then drag a file to the terminal, and drag a folder to the terminal. This will create a command similar to -
ditto /Users/username/Desktop/fileToCopy.txt /Users/username/Desktop/folder/
Now hit return to run the command. If the command succeedes you will not see any error on the terminal and the file (as fileToCopy.txt) will get copied to destination folder (as /Users/username/Desktop/folder/)
In case you see any error on the terminal or the file is not getting copied to the destination folder, 'ditto' might be corrupted.

"Installer Failed to Initialize" Error

I've just tried to install a very recently purchased CS6 upgrade for my CS5.1 but it immediately fails with the message "Installer Failed to Initialize". It suggests running the Adobe Support Advisor, which I've done but that cannot detect any issues. Where do I go from there?

Your next step would be to review the PDApp.log file. You can find directions on how to locate and review this file at Troubleshoot with install logs | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html#main_Analy ze_the_Creative_Suite_5_PDapp_log.

"Installer failed to initialize" Cannot find log.gz file, please help!

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