Installer freezes on Macbook Pro

Hi,
I am trying to install Creative Cloud on my MacbookPro on OSX 10.7.5, downloaded the installer, started it but nothing happens. Frozen with a window saying "Initializing installer".
I have killed the process but it would not launch again. I have rebooted and launched it again: same frozen window "Initializing installer".
Help!
Kind regards

Then Vincent I would recommend contacting our support team so they can assist you with the renaming process. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Similar Messages

Photoshop CS6 trial installation freezes my Macbook Pro

Hey all, a question here for you.
I have a 2.4Ghz Macbook Pro with 4GB or RAM running 10.7.4. Whenever I try to install the Photoshop CS6 (or any other trial for that matter), the install stops halfway through and freezes my computer.
I've made sure that I uninstalled all of my other CS5.5 stuff and even downloaded the Adobe Cleaner to clean my system out. I even went through AppZapper to get rid of all other CS5.5 stuff too and yet this still happens to me.
Any idea what's going on?

Hi Chaps
I had the same issues as most of you I have both a 27'' and a macbook pro 17''.
I Rang adobe support and the only thing I got out of it was being disconnected all of the time.
I had no issues installing on my 27'' but I had freezing on my macbook pro so I read all the ways you tried to install cs6 and this is the method I got ps6 installed.
my config for macbook pro is the icore 7 and 8 gig ram
1. I unistaled photoshop previous versions and any left over folders associated with photoshop I deleted.
2 I went in to disk utility and turned of under preferences ""verify checksum"
3 I put my mac into safeboot mode and I had no issue instaslling ps cs6
4.rebooted my back and turned on verify checksum in disk utility preferences.
I hope this helps you out I have only just converted over to mac so I am not that technical with them yet.
Good luck and looking forward to hearing that what I did helped you
Cheers

OS X Lion freezes my MacBook Pro

Hello everyone,
I've got a 15' MacBook Pro since November 2010, it came with OS X Snow Leopard, and everything was fine with it. No bugs, no freezing, no problems... I could use it without having to restart the computer for months.
I made the upgrade to Lion in July 2011, and since that day, my MacBook Pro freezes randomly quite often. Sometimes it's when I'm checking my emails for example I click on "answer" and the MacBook Pro freezes, there is this multicolor whirl, I can't do anything. I've to shut down the Mac by holding the power button for a while. It doesn't happen only with mail, it happens randomly like I said. For example, when I'm watching a YouTube video or watching photos in iPhoto... even when I only use the finder to find a file.
To repair this problem, I tried everything :
- I made a clean install of Lion (I thought, maybe some Snow Leopard parts were the problem).
- I made a repair of the permissions, a repair of the disk, well, everything that could help the Mac to work better like PRAM reset, NTFC reset, etc
- I completely erased the disk, and I made a clean install of Lion.
I don't think it's an hardware problem, because everything was fine with Snow Leopard. If you know something I could do in order to have a Mac without bugs and freezing. And don't tell me to reinstall Snow Leopard, cause I really need iCloud.
Thanks in advance

OK everyone, I may have found the solution, with a very clean install, everything seems to work fine now.
What I did: I downloaded Lion to create a USB installer, then I launched it, in disc utility, I erased the disc, and also the empty space (about 2 hours).
With my hard drive all cleaned, I installed Lion using the USB key, (about 20min).
Since, I tried eveything, I opened all my programs, I used YouTube and every websites with Flash. I tried eveything that could make it freeze. Nothing, so I think that's the solution of many freezing problems.
And the Mac seems to be faster than before... So it's strange, cause I already did that before, except the Install from a USB key. Maybe it's that.

SAFARI FREEZES MY MACBOOK Pro retina ALL THE TIME, HOW CAN I FIX IT ?

Safari freezes all the time my Macbook Pro and I have to restart it.
Is it a problem of Safari or Yosemite ?
How can I fix it ?

Please explain "Safari freezes my mac book pro all the time".
Have you tried a different browser like Firefox?

Error during application installation on my MacBook Pro

I am trying to install MasterWriter 2.0 onto my MacBook Pro without success.
Actions Taken:
When I contacted the 3rd Party Program TechSupport, he instructed me to delete folders, however the folders were never originally installed by the program, so he had me create them. Installation still failed
He told me to try downloading the dmg file from a different browser, originally downloaded with Chrome. Tried with Firefox and Safari. Still unable to install. However, with Safari downloaded file did receive an error message related to a .jar. 3rd Party Program Tech Support said it was my computer, he couldn't help.
After searching forums, I saw that it could be a JAVA error, as the codes I received had to do with a .jar file. Made sure to perform Software Update, installed the available JAVA update, then tried to installed program. Still unable install MasterWriter.
I have an iMac, so I tried to install on that machine. Success, however, the iMac is not the computer on which I do my writing.
Up until now, all these actions were performed in OS 10.7.4.
Then, using this situation as an excuse to upgrade OS, I clean installed the OS 10.8.1 onto my MacBook Pro.
Knowing that MasterWriter uses Java, and that I need it for Visual Thesaurus (another program on my computer), I installed a version of Java 6 as I know the OS10.8.1 doesn't install JAVA by default.
Now when I try to install MasterWriter I receive this error message: An unexpected error occurred while installing "cd51.dat". 1008:17,-4.
Searching the forums led me to references about case-sensitive files and repairing permissions.
I've reparied permissions and get the following.
Repairing permissions for “Macintosh HD”
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
Permissions differ on “usr/lib/ruby”; should be lrwxr-xr-x ; they are drwxr-xr-x .
Repaired “usr/lib/ruby”
Permissions repair complete
All this and I still can't install MasterWriter on my laptop. I'd appreciate suggestions. Thanks.

I'm afraid I've got no more help to offer. All I can suggest is that the software may not be Mountain Lion-ready, and that you may just be encountering a different set of hurdles. Actually, that being the case, maybe MasterWriter's technical support could offer you some help this time (ie. assuming that this is actually a diffeent problem to the original one with Lion)?
If your license permits, and you have Windows 7, maybe you could install the software onto a Boot Camp partition? At least that way you'd get it running on your MBP.
Hope you get it sorted.

Can I buy "Adobe Photoshop CS6 Extended", choose the platform "Windows" and then install it both on a Windows PC and as second installation on a MacBook Pro (on OS X)?

Hello everyone,
I want to buy "Adobe Photoshop CS6 Extended" but have to choose a platform (Windows OR Mac) during the buying process. When I buy Photoshop, I'm allowed to install it on a second Computer, but use just one copy at the same time.
Is it possible to install the same licence both with the Windows PC and a MacBook Pro with OS X on it?
Thanks!
Sincerely,
Mo

a ps license allows either 2 pc or 2 mac installations. to install on both mac and pc, you must purchase two licenses, or subscribe to adobe cc which does allow 1 pc and 1 mac installation for all adobe programs.

Screen Freeze from MacBook Pro to MacBook

When using Face time from my 2008 era mac book pro to a basic mac book of the same vintage, the screen freezes and the app bombs on the mac book. Is this a memory problem. No problem going from an iphone 4 to the mac book. Is it the mac book pro or the basic mac causing the problem? Anybody have any insight?

OrOs wrote:
Hi,
I think it is not because of your old mac .. but it is because Facetime is very resource hungry ... I hope apple does something about FT for MAC. Even look at my Machine Specs 3.06Ghz, 4 GB RAM ... still slow ... soon I intend to upgrade to 8 GB RAM will let you know if it improves.
This is the only Apple product that looks like the Product Development is lead by an ex Oracle or Microsoft Employee
Regards
For specific suggestions concerning FaceTime software, you can *send your feedback directly to Apple* by either the:
• FaceTime > Provide FaceTime Feedback... menu item
- or -
• http://www.apple.com/feedback/macosx.html
You will not get a response, but you can be certain that the responsible Apple
people will see your input for consideration in FaceTime product development.
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.6)
MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.6)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11)
iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

Software installer update caused macbook pro/snow leopard to not start

I ran the recent software installer update; since then my macbook pro--running 10.6.8--won't get past the blue screen. i tried verifying/repairing permissions and even reinstalling from the disk but it tells me simply that reinstalling from the disk cannot be done.
The only other relevant information I can think to share is the fact that my harddrive is partitioned with bootcamp, running Win7 64-bit.
Thanks in advance for any and all assistance.

Had the same problem with my Early 2006 Core Duo iMac and Starting up in Safe Mode ended up being the fix.
see > Mac OS X: Starting up in Safe Mode
1. Be sure your Mac is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
In this case starting up into Safe Mode will take a lot longer than normal, so be patient and let it finish uninterrupted.
Likewise after Safe Mode, starting up into normal mode is also going to take a lot longer than normal, so once again be patient and let it finish uninterrupted.

Freeze Problem Macbook Pro 13"

hey guys...i have a huge problem with my macbook pro 13"! i updated it to 8GB RAM. But even if i did this, my mac often freezes and stands still. No matter if i use just Safari or my Pro DJ Software, it makes huge problems...PLEASE HELP ME

Run Apple Hardware Test on your system, if no problems are found, try resetting your SMC. If you are still having problems I would replace the hard drive.

Magic Trackpad Update Freezes my Macbook Pro

I have a 2007 MacBook Pro and purchased a Magic Trackpad for it yesterday. It worked (minus scrolling, etc) without doing the 1.0 update. I ran the Update Programs function and it suggested the update - which I ran. Now my MacBook freezes with a spinning wheel at the Apple icon. I've tried all the standard way to fix it - boot with shift, command-v, command-s and nothing helps. Any ideas of how to manually (via Unix console) delete the last update so I can have my MacBook back? Thanks

Then again even with fully recharged batteries it is sometimes not as precise as the built in trackpad on the MacBook.

ITunes freezes my Macbook Pro

Hey everyone. I just purchased a brand new 15" Macbook Pro with a 128GB SSD. My first Mac after 13 years using PCs.
OSX Lion is the current version.
iTunes is also the most current version.
All software is up-to-date.
Every time i open up iTunes, my Macbook begins to freeze. It starts with a small lag of a few seconds, and the longer iTunes is running the longer my Macbook becomes unresponsive. After only about 5 minutes, it gets to the point where nothing will move at all and I am forced to do a hard shutdown.
It's done it since the very first moment I had it, and i just recieved it from Apple 3 days ago.
What's the deal here? I am not overloading it with too many applications, in fact I can run nothing but iTunes and it does the same thing.
What could possibly be the issue?

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

OSX Lion 10.7.3 FREEZES on Macbook pro 13'' 2009

I've got a macbook pro 13" mid 2009 and I upgraded to OSX Lion immediately when it came out. Never had any problem with it. Also I upgraded to 8 Gb a few weeks ago (because I use a virtual machine (win 7) + Adobe applications at the same time) and that seemed to work just fine.
Since a week or so, the OS seems to freez all the time. Just typing this message it happened more than 6 times. By Freeze I mean that the system doesn't seem to react for 10 seconds or more, and sometimes it shows the spinning wheel (waiting sign).
I did a clean install of Lion yesterday, but this didn't solve the problem. Any ideas?

I have the same issue today. MacBook Pro 13" from 2009. Just randomly started freezing and programs would stop responding.
I decided to update the OS to see if that solved it. Instead that has left me at the restart screen with a spinning wheel for well over an hour now... I am getting close to just throwing this thing at a wall it has become so frustrating to watch.
What do I do???

Elements 12 installation problems on macbook pro

I'm trying to install photoshop elements 12 on my macbook pro and it gets to about 1 minute left in the installation process, and then it kicks out the installation disc and says there was an error in installing. What do I do? I've tried the same thing a couple of times and I'm getting the same results?

First, go check manually for any files that did get installed. Check not only applications but the library at the top level of your hard drive. If you use antivirus software, disable it during the installation. Sometimes it helps to create a new admin user and log in there to install. Finally, you can also try downloading the trial and then just enter your serial number when asked.

Why does my 27 inch LED cinema display freeze my Macbook Pro when connecting?

Hi,
I've had a 27 inch cinema display for about 2 years now and love it.
However, a good 50-70% of the time whenever I attach my MacBook Pro, currently 15 inch late 2011, rather than waking up the MBP, it just freezes the computer. The same thing used to happen with my 13 inch MBP.
Any ideas why that is?
thanks,
TT

I finally decided to just take my MBP down to the Apple store and see what would happen if I connected it to one of their new ACDs. At 1st, the guy at the Genius Bar told me that my MBP only supported 1280x800 as a maximum resolution. I told him that was for my MBP screen, and not an external monitor. Finally I convinced him to let me connect my MBP to one of their monitors. Low and behold, looking at the Display settings pane I saw some addtional resolutions, including 2560x1600!
So, now I have confirmed that my MBP can drive an external monitor to a resolution of 2560x1600, using just the single mini displayport connection. I just have to figure out what's wrong with my ACD. Suspecting that my older ACD might not support this higher resolution, I did finally discover that my model only supports a maximum resolution of 1920x1600.
Sorry for all the confusion...

Lion freeze on MacBook Pro 2010

Good morning,
I have had a few freezes since I upgraded my 2010 MacBook Pro (15" Core i5) last Friday. I think it might be related to the graphic card switch but I'm not sure. A few freezes occured while browsing the internet with chrome and I have had two yesterday evening while using iPhoto.
Everytime, the machine was getting really hot during the freeze and I had to hard reboot manually by holding the power button for a few seconds.
Is anybody else having some issues with their 2010 MBP?

Hi guys,
Thanks for your feedback, at least I'm not the only one. I've deactivated the automatic switch of graphic cards (using gfx cardstatus, handy little app by the way) and I didn't get any freeze since.
Another thing, the ambient light sensor doesn't seem to work either. Not a big issue for me but still this is another issue...
I guess we'll have to wait for a patch and see!
Appart from that I have read a lot of complaints concerning CPU load or battery life. Everything is normal on my side, I even got better battery life since I'm under Lion.

Installer freezes on Macbook Pro

Similar Messages

Maybe you are looking for