"...installer has been mis-configured" issues - LOG INCLUDED

Hi all,
I have an Acer Aspire laptop running Windows 7 Home Premium 64 bit.
I am trying to udate Picaboo X and everytime I open the application I get this error message:
"Sorry an error has occured.
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
Here is my installation log from Adobe AIR:
[2013-11-21:11:33:35] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:35] Commandline is:
[2013-11-21:11:33:35] No installed runtime detected
[2013-11-21:11:33:40] Relaunching with elevation
[2013-11-21:11:33:40] Launching subprocess with commandline c:\users\michael\appdata\local\temp\aire10d.tmp\adobe air installer.exe -ei
[2013-11-21:11:33:44] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:44] Commandline is: -stdio \\.\pipe\AIR_6088_0 -ei
[2013-11-21:11:33:44] No installed runtime detected
[2013-11-21:11:33:44] Starting silent runtime install. Installing runtime version 3.9.0.1210
[2013-11-21:11:33:45] Installing msi at c:\users\michael\appdata\local\temp\aire10d.tmp\setup.msi with guid {52E225FC-FCB4-41F7-837B-6E37FB05BD7B}
[2013-11-21:11:33:49] Runtime Installer end with exit code 0
[2013-11-21:11:33:49] Elevated install completed
[2013-11-21:11:33:52] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-11-21:11:33:52] Runtime Installer end with exit code 0
[2013-11-21:11:33:53] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:53] Commandline is: -installupdatecheck
[2013-11-21:11:33:53] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-21:11:33:55] Performing pingback request
[2013-11-21:11:33:55] Starting runtime background update check
[2013-11-21:11:33:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1210/update
[2013-11-21:11:33:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1210/update to C:\Users\Michael\AppData\Roaming\Adobe\AIR\Updater\Background
[2013-11-21:11:33:55] Runtime update not available
[2013-11-21:11:33:55] Unpackaging cancelled
[2013-11-21:11:33:55] Runtime Installer end with exit code 0
[2013-11-21:11:34:22] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:34:22] Commandline is: -update "c:\program files (x86)\picaboo x\picaboo x.exe" "C:\Users\Michael\AppData\Roaming\com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9 EBF75.1\Local Store\#ApplicationUpdater\update.air" 11.0P
[2013-11-21:11:34:22] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-21:11:34:23] Installed app (com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1) located at c:\program files (x86)\picaboo x\picaboo x.exe
[2013-11-21:11:34:24] Unpackaging file:///C:/Users/Michael/AppData/Roaming/com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F 7243AF9EBF75.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Michael\AppData\Local\Temp\flaC025.tmp
[2013-11-21:11:34:25] Application signature verified
[2013-11-21:11:34:25] Unpackaging/validation complete
[2013-11-21:11:34:25] The certificate of the installed app fails to match either the signature or migration signature of the AIR file
[2013-11-21:11:34:41] Launching subprocess with commandline c:\program files (x86)\picaboo x\picaboo x.exe
[2013-11-21:11:34:41] Application Installer end with exit code 9
I wasn't sure if it was AIR messing up or Picaboo X messing up. Any help would be much appreciated.

Turns out it was the Picaboo. I uninstalled and reinstalled and things are working properly.

Similar Messages

Story Plus Desktop "installer has been mis-configured" AIR 3.7

Hello all,
I have been trying to install the latest Story Plus Desktop App. I have found the other topics on this, but they concern older versions of AIR and after trying their suggestions still no luck.
I have the most recent AIR version 3.7
I am using Mountain Lion 10.8.4.
When i download this link: https://story.adobe.com/AIR/AdobeStory.air
I get this error: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
When I try to use the Install Desktop Application button on the Adobe Story Home Page: https://story.adobe.com/en-us/index.html
I get this message: Application already installed. Launch it.
If I hit OK nothing happens. I have tried using Chrome and Safari.
I have tried deleting all older versions of Story and then starting again but no luck, same errors above.
Please help!
Thanks in advance,
J

Can you please mail me ( roverma<at>adobe<dot>com ) the AIR installtion logs ?
( http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html )

Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
Please let me know how to download the trial version.
Thank you.

Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
Download Acrobat products | Standard, Pro | XI, X

Trying to download adobe acrobat, it says "this installer has been mis-configured"

Trying to download a trail for adobe acrobat on my mac and it keeps saying theres an error and "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." I want to try it ASAP so quick assistance needed, thanks Appreciate it

Phillip please remove your previous installation of the Adobe Download Assistant. Once removed you should be able to download and install the Adobe Download Assistant.
You may have some difficulty locating a page which offers it though as most of our trials are now offered through the Adobe Application Manager. You can use the same link for Photoshop Elements which is offered in the discussion referenced by Rave in message #5 to obtain a copy of the Adobe Download Assistant from there.
Alternately you can try the direct download option as offered by Rave and bypass the use of the Adobe Download Assistant.

Install error: "This application cannot be installed because this installer has been mis-configured.

I need help with an error I am receiving. I'm on a Mac with OS X Mavericks. I just attempted to install the Photoshop Elements trial and, in attempting to open the "Install Adobe Download Assistant", I received this error:
"Sorry, an error has occurred.
This application cannot be installed because this installer has been mis-
configured. Please contact the application author for assistance."
I did attempt to download a new copy of the installer, with the same result.

you can download directly:
if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

Error Message: Installer has been mis-configured

I'm trying to download the free Acrobat pro trial but am not able to. The error message is "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." How can I remedy this?

Acrobat 8,9
Download Acrobat products | 9, 8
Acrobat XI and Acrobat X
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Installer has been mis-configured

This message keeps coming up when i try to download the trial."This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
What can i do to dowload the program?

Hi abbeyboonstra,
Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

Trying to install Acrobat trial - error says "This application cannot be installed because this installer has been mis-configured."

Any idea what the problem might be? I have tried several browsers. The Download works fine but when I launch it I get the error:
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
Thanks.

do you have any other acrobat version installed?
if not, run the clean and retry installing, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Trying to download Acrobat trial but get "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."

Am running 10.9.4 OSX on an Intel iMac
Error message from the package says Sorry... "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance"
Would really appreciate any help,
Thanks!

Installing AIR | Adobe Flash Professional Team Blog

This application cannot be installed because this installer has been mis-configured. Please contact

I receive this error when trying to run the download assistant. No error code so not sure what to do to fix.

Please also see Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html for additional information on how to resolve this difficulty.

This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

Can someone tell me why is this appearing when i try to download the free trial of Adobe Acrobat pro XI ?

Hi jorki,
Please see this thread: Adobe Download Assistant is misconfigured?
It sounds like you just need to download the trial from a different location.
Please let us know how it goes.
Best,
Sara

The applicaton cannot be installed because this installer has been misconfigured

trying to download and getting this error: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

Tvdeering please remove your current installation of the Adobe Download Assistant and reinstall. You can find more details under the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Known_i ssues.

Installer has been misconfigured?

I have been trying to download a free trail of CS6 Master Collection in order to upgrade from CS5, however I am unable to do so because every single time I attempt to the Application Installer spits out:
"Sorry, an error has occured.
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
So can someone help me here? I want to be able to get use to CS6 before getting back to classes. Not sure if it's my computer that is causing the probelm or it is just the installing file that is keeping me from updating my master collection.
FYI: I updated my AIR, suggested by a friend, but it still didn't help.

To: SquaklingRooster,
Would you please tell me what the problem was? I have the same problem right not, tells me the same: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." What did you do to fix it? Please help me!
Thank you
isaisaaya67

HT1926 I am trying to install itunes but a message says that the installer has been interupted? Any ideas?

I am trying to download itunes again after restoring my laptop to factory settings. I can download it & it starts to install but then a message comes up saying 'the installer has been interrupted'
Has anyone any ideas of how to overcome this?
Thanks

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

I have a Macbook Pro and have just purchased a GSP hidden objects game. It says on the box that it is compatible and when I try and install it it tells me that installation has been successful. However, it then says that PowerPC games not supported. Help?

I have a Macbook Pro and have just purchased a GSP hidden objects game. It says on the box that it is compatible and when I try and install it it tells me that installation has been successful. However, it then says that PowerPC games not supported. Help?
No game icon appears on my desktop and I don't know what I can do.
Really ****** off as i've not played these games since switching from a windows PC to a Mac and was really excited!! All I want is to be able to play my new game that arrived in the post today. If anyone can help I would be really really grateful....
The game says that it needs Mac OS X 10.3 or higher to run so I don't understand what the problem is or how I can fix it!!

beckyj3,
the last version of Mac OS X which supported running PowerPC apps on Intel Macs was Mac OS X 10.6.8 (Snow Leopard). If you’d like to play this PowerPC game on your Intel MacBook Pro, then you’ll need to install Snow Leopard on it and boot into Snow Leopard. (Note that the last MacBook Pro which natively supported Snow Leopard was the Early 2011 model.)
The game was almost certainly published before Mac OS X 10.7 (Lion) was released, so back then, all versions of “Mac OS X 10.3 or higher” would have supported running that PowerPC game.

"...installer has been mis-configured" issues - LOG INCLUDED

Similar Messages

Maybe you are looking for