Installer Mis-Configured error

I am attempting to download a trial of Standard and encounter the mis-configured error mesage on the initial installer. How do I get the product to test??

Rammis1943 please see http://forums.adobe.com/message/5171669#5171669 which discusses this topic.

Similar Messages

Trying to download indesign trial - installer mis-configured error!

Getting this error?
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Now what?

Troubleshoot Adobe Download Assistant
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."

...trying to install Adobe Acrobat XI. The message reads " Installer mis-configured." Clearly, I can't proceed. Is a new version of the installer available? I'm not having a lot of luck with downloads from the Adobe site these days. I'm not too confident about purchasing online given two bad experienes with files that are missing (dll) and now this installer problem.

Thank you for replying, Jeff. I'm running Windows 7 -- 64 bit. Also, once the.exe file downloaded, I clicked "Run."
Date: Wed, 29 May 2013 11:22:37 -0700
From: [email protected]
To: [email protected]
Subject: ...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."
    Re: ...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."
    created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Totally Frustrated what are you clicking on prior to receiving the message the Installer is Mis-configured? Also which operating system do you have installed?
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Installer mis-configured

I am running 10.8.2 on a imac and just tried downloading the trial version of Photoshop CS6 but got the error message. "Sorry, an error has occured. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
Does anyone have any idea how to correct this?

Hey Everyone - I have the same problem here. I have Adobe Photoshop Elements 10 and Premier Elements 10 already installed (along with Adobe Air, Flash, etc) on my iMac running OSX 10.8.2. I visited Adobe's site and clicked the Try link for Photoshop Elements 11. The Adobe Download Assistant started and prompted me to install a new version. I clicked Download and the progress bar got to the end, and then....nothing happened. It was like the Adobe Download Assistant was frozen. I deleted the Adobe Download Assistant entirely and tried to re-install it, but then I started getting the "Sorry, an error has occured. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." error message.
I deleted Adobe Air and re-installed the latest version successfully. But all attempts to install the Adobe Download Assistant result in the "Sorry, an error has occured. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." error message.

ERP 2005 IDES Installation UME Configuration Error

Hello All,
I am installing ERP 2005 SR2 .
At the step of UME Configuration it is stopped.
I restarted sapinst but no luck , again stoped sap with mmc and restarted the machine and started the sap and then started the sapinst but there was also no luck.
I really appreciate if some one can suggest me.Thanks a lot in advance
ERROR 2010-10-14 16:20:54
CJS-30059 Java EE Engine configuration error.<br>DIAGNOSIS: Error when configuring J2EE Engine. See output of logfile umconfigurator.log: 'Warning :
ERPTRAINING/sapmnt/ER5/SYS/global/security/lib/tools/w3c_http.jar file stated but does not exist !Exception occurred in openJar(
ERPTRAINING\sapmnt\ER5\SYS\global\security\lib\tools\iaik_ssl.jar ) : java.util.zip.ZipException: The specified network name is no longer available at java.util.zip.ZipFile.open(Native Method) at java.util.zip.ZipFile.<init>(ZipFile.java:111) at java.util.jar.JarFile.<init>( JarFile.java:127) at java.util.jar.JarFile.<init>(JarFile.java:65) at com.sap.engine.offline.JarFilter.<init>(JarFilter.java:30) at com.sap.engine.offline.FileClassLoader.openJar(FileClassLoader.java:1131) at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:623) at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600) at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java :578) at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79)Oct 14, 2010 4:20:52 PM Info: UME configurator (com.sap.security.tools.UMConfiguratorLoad) called for action "setup"PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.pathOct 14, 2010 4:20:53 PM Error: main() [EXCEPTION] com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB. at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool .<init>(DBConnectionPool.java:115) at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:38) at com.sap.engine.core.configuration.impl.cache.ConfigurationCache .<init>(ConfigurationCache.java:149) at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:236) at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl .<init>(ConfigurationManagerBootstrapImpl.java:60) at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79) at com.sap.security.tools.UMConfiguratorLoad.main(UMConfiguratorLoad.java:179) at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke( Method.java:324) at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)Caused by: com.sap.sql.log.OpenSQLException: Error while accessing secure store: File "
ERPTRAINING/sapmnt/ER5/SYS/global/security/data/SecStore.properties" is invalid: record with key "$internal/mode" is missing.. at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:106) at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:145) at com.sap.sql.connect.OpenSQLDataSourceImpl.setDataSourceName(OpenSQLDataSourceImpl.java:226) at com.sap.sql.connect.OpenSQLDataSourceImpl.setDataSourceName (OpenSQLDataSourceImpl.java:197) at com.sa
p.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:112) ... 11 moreCaused by: com.sap.security.core.server.secstorefs.FileInvalidException : File "
ERPTRAINING/sapmnt/ER5/SYS/global/security/data/SecStore.properties" is invalid: record with key "$internal/mode" is missing. at com.sap.security.core.server.secstorefs.StorageHandler.openExistingStore(StorageHandler.java:391) at com.sap.security.core.server.secstorefs.SecStoreFS.openExistingStore(SecStoreFS.java:1946) at com.sap.sql.connect.OpenSQLConnectInfo.getStore (OpenSQLConnectInfo.java:802) at com.sap.sql.connect.OpenSQLConnectInfo.lookup(OpenSQLConnectInfo.java:783) at com.sap.sql.connect.OpenSQLDataSourceImpl.setDataSourceName(OpenSQLDataSourceImpl.java:209) ... 13 more
ERROR 2010-10-14 16:20:54
FCO-00011 The step runUMConfigurator with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|4|0|NW_UME_Configuration|ind|ind|ind|ind|1|0|NW_UME_Configuration_Doublestack|ind|ind|ind|ind|1|0|runUMConfigurator was executed with status ERROR .

Hi Basis,
Note 848950/851251 may solve your problems.
If problem persists, then try copying the CD again to dump location and restart the installation , it appears that sapinst is not able to open jar file.
Hope this is useful
Regards
Umesh

Oracle Enterprise Manager Agent deployment (Installation and Configuration) Error

Hello,
I am trying to create an agent on a linux server using Oracle Enterprise Manager 12.1.0.3. The user is created with root privilege on the server, by change /etc/sudoers entry username the same as the root entry. After that I tried to add host target by clicking Setup->Add Target->Add target Manually->Add Host Targets in the Oracle Enterprise Manager.
In the Add Target view: I clicked on add, then I entry host and platform information. After that I click next. Then I provided the Linux x86-64 : Installation Details for
Installation Base Directory, Instance Directory, Name Credential ... then click next. then click Deploy Agent.
In the Add Host Status view: stages Initialization and Remote Prerequisite Check successfully passed, but in the stage Agent Deployment, it failed in the Installation and Configuration phrase of the Agent Deployment stage.
The log content is shown below. There are numerous SEVERE Errors. But I don't have much experience in dealing with these type of problems. I thank you in advance for all the helps.
lf
WARNING: Validation of XML schema is disabled because AggregateDescriptions.xsd could not be found
INFO: Creating new CFM connection
INFO: Creating a new logger for oracle.sysman.top.agent
INFO: Unmarshalling /users/ncgf/em_agent/core/12.1.0.3.0/inventory/ContentsXML/ConfigXML/oracle.sysman.top.agent.12_1_0_3_0.xml
INFO: Creating a new logger for OuiConfigVariables
INFO: Unmarshalling /users/ncgf/em_agent/core/12.1.0.3.0/inventory/ContentsXML/ConfigXML/OuiConfigVariables.1_0_0_0_0.xml
INFO: Aggregate Description oracle.sysman.top.agent:12.1.0.3.0:common successfully loaded
INFO: Aggregate Description OuiConfigVariables:1.0.0.0.0:common successfully loaded
INFO: Successfully returning from CfmFactory.connect()
INFO: Cfm.save() was called
INFO: Cfm.save(): 2 aggregate instances saved
INFO: oracle.sysman.top.agent:IAction.perform() was called on {Action state:configuration in CfmAggregateInstance: oracle.sysman.top.agent:12.1.0.3.0:common:family=CFM:oh=/users/ncgf/em_agent/core/12.1.0.3.0:label=1}
INFO: Framework waiting for Action to complete at 15:08:10.272
INFO: CfwProgressMonitor:actionProgress:About to perform Action=configuration Status=is running with ActionStep=0 stepIndex=0 microStep=0
WARNING: Skipping environment variable line: "}": oracle.sysman.emCfg.common.CfwException: A non-empty environment line must contain "=": }
WARNING: Failed to read environment variable file /users/ncgf/em_agent/core/12.1.0.3.0/install/envVars.properties: java.io.FileNotFoundException: /users/ncgf/em_agent/core/12.1.0.3.0/install/envVars.properties (No such file or directory)
INFO: oracle.sysman.top.agent:About to execute plug-in Agent Configuration Assistant
INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant is running
INFO: oracle.sysman.top.agent:Internal PlugIn Class: oracle.sysman.agent.config.AgentConfiguration
INFO: oracle.sysman.top.agent:Classpath = /users/ncgf/em_agent/core/12.1.0.3.0/oui/jlib/srvm.jar:/users/ncgf/em_agent/core/12.1.0.3.0/jlib/agentConfig.jar:/users/ncgf/em_agent/core/12.1.0.3.0/jlib/emConfigInstall.jar:/users/ncgf/em_agent/core/12.1.0.3.0/sysman/jlib/emagentSDK.jar:/users/ncgf/em_agent/core/12.1.0.3.0/modules/oracle.http_client_11.1.1.jar:/users/ncgf/em_agent/core/12.1.0.3.0/sysman/jlib/log4j-core.jar
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration has been started
INFO: oracle.sysman.top.agent:Parametes passed to agent configuration are:
1.ORACLE_HOME=/users/ncgf/em_agent/core/12.1.0.3.0
2.AGENT_PORT=3872
3.ORACLE_HOSTNAME=nsn175-89.us.oracle.com
4.b_doDiscovery=false
5.AGENT_BASE_DIR=/users/ncgf/em_agent
6.AGENT_INSTANCE_HOME=/users/ncgf/em_agent/agent_inst
7.s_hostname=nsn175-89.us.oracle.com
8.OMS_HOST=nsn175-105.us.oracle.com
9.b_startAgent=false
10.b_secureAgent=true
11.b_chainedInstall=false
12.b_forceConfigure=false
13.EM_UPLOAD_PORT=4904
14.b_forceAgentDefaultPort=false
15.s_staticPorts=
16.PROPERTIES_FILE=
b_skipValidation=false
INFO: oracle.sysman.top.agent:Validating OMS_HOST and EM_UPLOAD_PORT
INFO: oracle.sysman.top.agent:Validating with http protocol ...
INFO: oracle.sysman.top.agent:URL framed is:http://nsn175-105.us.oracle.com:4904/empbs/genwallet
SEVERE: oracle.sysman.top.agent:Connection refusedUnexpected end of file from server
INFO: oracle.sysman.top.agent:Validating with https protocol ...
INFO: oracle.sysman.top.agent:URL framed is:https://nsn175-105.us.oracle.com:4904/empbs/genwallet
SEVERE: oracle.sysman.top.agent:The EM_UPLOAD_PORT passed is a secure port. Hence AGENT_REGISTRATION_PASSWORD or s_encrSecurePwd should be passed
INFO: oracle.sysman.top.agent:EM Protocol Switch determined: https
INFO: oracle.sysman.top.agent:Performing free port detection..
INFO: oracle.sysman.top.agent:Trying for host : nsn175-89/10.134.175.89 and port : 3872
INFO: oracle.sysman.top.agent: Trying for host : /127.0.0.1 and port : 3872
INFO: oracle.sysman.top.agent:** Agent Port Check completed successfully.**
INFO: oracle.sysman.top.agent:Agent Port from User Passed Port3872
INFO: oracle.sysman.top.agent:Paths after canonical format conversions are :
1. state_dir=/users/ncgf/em_agent/agent_inst
2. agentBaseDir=/users/ncgf/em_agent
3. oraHome=/users/ncgf/em_agent/core/12.1.0.3.0
INFO: oracle.sysman.top.agent:Parent directory of agent instance home:/users/ncgf/em_agent
INFO: oracle.sysman.top.agent:AgentConfiguration:perform:AgentPortHandler for /users/ncgf/em_agent/core/12.1.0.3.0 and hosts=nsn175-89.us.oracle.com returned Port to Use=3872
INFO: oracle.sysman.top.agent:Instantiating emctl.template file #DEFAULT_EMSTATE# with /users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent:Writing the following contents into /users/ncgf/em_agent/core/12.1.0.3.0/install/oragchomelist
INFO: oracle.sysman.top.agent:/users/ncgf/em_agent/core/12.1.0.3.0:/users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent:Both /etc/oragchomelist and /var/opt/oracle/oragchomelist does not exist.
INFO: oracle.sysman.top.agent:Executing emctl deploy agent command...
INFO: oracle.sysman.top.agent:AgentConfiguration: Executing emctl deploy agent command...
INFO: oracle.sysman.top.agent:Executing the command: /users/ncgf/em_agent/core/12.1.0.3.0/bin/emctl deploy agent -L -o nsn175-105.us.oracle.com:4904 -N /users/ncgf/em_agent/agent_inst nsn175-89.us.oracle.com:3872 nsn175-89.us.oracle.com
INFO: oracle.sysman.top.agent:Creating shared install...
INFO: oracle.sysman.top.agent:Source location: /users/ncgf/em_agent/core/12.1.0.3.0
INFO: oracle.sysman.top.agent:Destination (shared install) : /users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent:Secure Mode: No
INFO: oracle.sysman.top.agent:DeployMode : agent
INFO: oracle.sysman.top.agent:
INFO: oracle.sysman.top.agent:Creating directories...
INFO: oracle.sysman.top.agent:Creating private.properties...
INFO: oracle.sysman.top.agent:Creating blackouts.xml...
INFO: oracle.sysman.top.agent:Creating targets.xml...
INFO: oracle.sysman.top.agent:Creating emctl control program...
INFO: oracle.sysman.top.agent:Creating emtgtctl control program...
INFO: oracle.sysman.top.agent:Agent will not be secured.
INFO: oracle.sysman.top.agent:Secure REPOSITORY_URL found. New agent should be configured for secure mode
INFO: oracle.sysman.top.agent:Secure emdWalletSrcUrl found. New agent should be configured for secure mode
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:Property 'agentTZRegion' is missing from /users/ncgf/em_agent/agent_inst/sysman/config/emd.properties. Updating it...
INFO: oracle.sysman.top.agent:An agentTZregion of 'US/Pacific' is installed in /users/ncgf/em_agent/agent_inst/sysman/config/emd.properties.
INFO: oracle.sysman.top.agent:The command: /users/ncgf/em_agent/core/12.1.0.3.0/bin/emctl deploy agent -L -o nsn175-105.us.oracle.com:4904 -N /users/ncgf/em_agent/agent_inst nsn175-89.us.oracle.com:3872 nsn175-89.us.oracle.com completed with status=0
SEVERE: oracle.sysman.top.agent:Securing of agent step will be skipped because of the following reasons:
1. Agent Registration Password was not passed.
2. b_secureAgent was passed as false
3. The flag -forceConfigure was assed from agentDeploy.sh
INFO: oracle.sysman.top.agent:Plugin File:/users/ncgf/em_agent/plugins.txt
INFO: oracle.sysman.top.agent:Plugin Homes found.
INFO: oracle.sysman.top.agent:Executing command :/users/ncgf/em_agent/core/12.1.0.3.0/perl/bin/perl /users/ncgf/em_agent/core/12.1.0.3.0/bin/AgentPluginDeploy.pl -oracleHome /users/ncgf/em_agent/core/12.1.0.3.0 -agentDir /users/ncgf/em_agent -pluginIdsInfoFile /users/ncgf/em_agent/plugins.txt -action configure -emStateDir /users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent:
INFO: oracle.sysman.top.agent:
INFO: oracle.sysman.top.agent:The Agent emStateDir location passed is /users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent: The log file is /users/ncgf/em_agent/agent_inst/install/logs/agentplugindeploy_2013_10_16_15_08_11.log
INFO: oracle.sysman.top.agent: The temp file created to check R/W permissions in Oraclehome: /users/ncgf/em_agent/core/12.1.0.3.0 is /users/ncgf/em_agent/core/12.1.0.3.0/rwFile
INFO: oracle.sysman.top.agent:Plugin command completed with status=0
INFO: oracle.sysman.top.agent:Executing command :/users/ncgf/em_agent/agent_inst/bin/emctl listplugins agent -type all
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:---------------------------------------------------------------
INFO: oracle.sysman.top.agent:---------------------------------------------------------------
SEVERE: oracle.sysman.top.agent:ERROR: The Management Agent configuration failed. The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed, or this plug-in may not be present in the Management Agent software. Ensure that the Management Agent software has the oracle.sysman.oh monitoring plug-in, if not then retry the operation. If the agent software has the oracle.sysman.oh monitoring plug-in, view the plug-in deployment log /users/ncgf/em_agent/agent_inst/install/logs to check if the plug-in configuration for the oracle.sysman.oh monitoring plug-in failed.
SEVERE: oracle.sysman.top.agent:Agent configuration has failed
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform method
INFO: Cfm.save() was called
INFO: Cfm.save(): 2 aggregate instances saved
INFO: done waiting for Action from 15:08:10.272
Thank you for your help AkankshaSheoranKaler. I have executed the following command based on your request. If there is any issue, please let me know. Thanks!
"Can you run this command to make sure that the agents bits were downloaded correctly : oms home /bin /emcli verify_updates
Share the output of the command. I am suspecting this is a know issue (Bug 17300008) but i will wait for your output. Also if you can open an SR with oracle support to track this issue and its resolution. "
[ncgf@nsn175-105 bin]$ ./emcli setup -url=https://nsn175-105.us.oracle.com:7803/em -u sername=SYSMAN
Oracle Enterprise Manager 12c 3.
Copyright (c) 1996, 2013 Oracle Corporation and/or its affiliates. All rights reserve d.
The configuration directory "/users/ncgf" may not be local. See the "dir" option in t he help for the setup command.
Do you want to continue using this directory? [yes/no] yes
Enter password
Emcli setup successful
[ncgf@nsn175-105 bin]$ ./emcli verify_updates
Verifying updates. Starting validation...
Type       : Plug-in
Description: Demo Hostsample Test Plugin
Attributes
        Version: 1201000100
        Revision: 0
        OS Platform: Generic Platform
        Plug-in Name: Demo Host Sample Plugin
Archives are missing from the Software Library. Unable to determine the URL for downloading the update. The update might not have come from Oracle Enterprise Manager Store.
For each update with missing archives, emcli import_update can be used with a -force option to re-upload the archives to the Software Library.

   Hello AkankshaSheoranKaler
We have done the following, but we aren't able to resolve this issue. Thank you for your help!
lf
“This happen if the software library is not accessible, readable or unmounted (if it is in shared file system).”
On Enterprise Manager server [nsn175-105], we did the following:
1. we modified /etc/exports to include this line: /export *(rw,no_root_squash,sync)
we start nfs service by executing command “service nfs start”.
On Management Agent server (nsn175-89), we verified that we are able to mount /export directory of EM server.
On Management Agent server, we started firefox browser and were able to run successfully https://nsn175-105.us.oracle.com:4904/empbs/genwallet
After making this change, we ran agent deployment again. We encountered the same error as shown above.
“You can fix the software library or you can download the agent bits in offline mode.”
For fixing the software library, select Setup->Provision and Patching->Offline Patching, then select Offline Patching radio button, download: https://updates.oracle.com/download/em_catalog.zip. Next upload this zip file.
“Try downloading the bits again”
We are not sure what agent bits are. Would you please explain this and provide procedure how we can download this?
(Here I have attempted to fix the software library, but I am new to Enterprise Manager and not sure how to interpret this).

PCM 7.0 installation and configuration error

Dear experts,
I installed PCM 7.0 and while configuration I got the error: Failed to connect to the Primary Server. The following error occured: 80880007 Incorrect Database Version.
I did a check on the database and it is SQL Server 2009 SP2 (version 9.00.3077.00 SP2). Please help me in resolving this error.
Thanks,
Vivek

Please see SAP note [1203230|http://service.sap.com/sap/support/notes/1203230] EPM Error: "Failed to connect to EPM Server 80880007 Incorrect database version.
SQL2005 is supported for PCM 7.0.
See the [System Requirements|http://help.sap.com/businessobject/product_guides/bopcm7/en/profitability_and_cost_management_sys_requirements_en.pdf] guide.
Best regards,
[Jeffrey Holdeman|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/profile/jeffrey+holdeman]
SAP BusinessObjects
Enterprise Performance Management
Regional Implementation Group

Install error: "This application cannot be installed because this installer has been mis-configured.

I need help with an error I am receiving. I'm on a Mac with OS X Mavericks. I just attempted to install the Photoshop Elements trial and, in attempting to open the "Install Adobe Download Assistant", I received this error:
"Sorry, an error has occurred.
This application cannot be installed because this installer has been mis-
configured. Please contact the application author for assistance."
I did attempt to download a new copy of the installer, with the same result.

you can download directly:
if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

Error Message: Installer has been mis-configured

I'm trying to download the free Acrobat pro trial but am not able to. The error message is "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." How can I remedy this?

Acrobat 8,9
Download Acrobat products | 9, 8
Acrobat XI and Acrobat X
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Trying to install Acrobat trial - error says "This application cannot be installed because this installer has been mis-configured."

Any idea what the problem might be? I have tried several browsers. The Download works fine but when I launch it I get the error:
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
Thanks.

do you have any other acrobat version installed?
if not, run the clean and retry installing, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

"...installer has been mis-configured" issues - LOG INCLUDED

Hi all,
I have an Acer Aspire laptop running Windows 7 Home Premium 64 bit.
I am trying to udate Picaboo X and everytime I open the application I get this error message:
"Sorry an error has occured.
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
Here is my installation log from Adobe AIR:
[2013-11-21:11:33:35] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:35] Commandline is:
[2013-11-21:11:33:35] No installed runtime detected
[2013-11-21:11:33:40] Relaunching with elevation
[2013-11-21:11:33:40] Launching subprocess with commandline c:\users\michael\appdata\local\temp\aire10d.tmp\adobe air installer.exe -ei
[2013-11-21:11:33:44] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:44] Commandline is: -stdio \\.\pipe\AIR_6088_0 -ei
[2013-11-21:11:33:44] No installed runtime detected
[2013-11-21:11:33:44] Starting silent runtime install. Installing runtime version 3.9.0.1210
[2013-11-21:11:33:45] Installing msi at c:\users\michael\appdata\local\temp\aire10d.tmp\setup.msi with guid {52E225FC-FCB4-41F7-837B-6E37FB05BD7B}
[2013-11-21:11:33:49] Runtime Installer end with exit code 0
[2013-11-21:11:33:49] Elevated install completed
[2013-11-21:11:33:52] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-11-21:11:33:52] Runtime Installer end with exit code 0
[2013-11-21:11:33:53] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:53] Commandline is: -installupdatecheck
[2013-11-21:11:33:53] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-21:11:33:55] Performing pingback request
[2013-11-21:11:33:55] Starting runtime background update check
[2013-11-21:11:33:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1210/update
[2013-11-21:11:33:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1210/update to C:\Users\Michael\AppData\Roaming\Adobe\AIR\Updater\Background
[2013-11-21:11:33:55] Runtime update not available
[2013-11-21:11:33:55] Unpackaging cancelled
[2013-11-21:11:33:55] Runtime Installer end with exit code 0
[2013-11-21:11:34:22] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:34:22] Commandline is: -update "c:\program files (x86)\picaboo x\picaboo x.exe" "C:\Users\Michael\AppData\Roaming\com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9 EBF75.1\Local Store\#ApplicationUpdater\update.air" 11.0P
[2013-11-21:11:34:22] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-21:11:34:23] Installed app (com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1) located at c:\program files (x86)\picaboo x\picaboo x.exe
[2013-11-21:11:34:24] Unpackaging file:///C:/Users/Michael/AppData/Roaming/com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F 7243AF9EBF75.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Michael\AppData\Local\Temp\flaC025.tmp
[2013-11-21:11:34:25] Application signature verified
[2013-11-21:11:34:25] Unpackaging/validation complete
[2013-11-21:11:34:25] The certificate of the installed app fails to match either the signature or migration signature of the AIR file
[2013-11-21:11:34:41] Launching subprocess with commandline c:\program files (x86)\picaboo x\picaboo x.exe
[2013-11-21:11:34:41] Application Installer end with exit code 9
I wasn't sure if it was AIR messing up or Picaboo X messing up. Any help would be much appreciated.

Turns out it was the Picaboo. I uninstalled and reinstalled and things are working properly.

Trying to download adobe acrobat, it says "this installer has been mis-configured"

Trying to download a trail for adobe acrobat on my mac and it keeps saying theres an error and "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." I want to try it ASAP so quick assistance needed, thanks Appreciate it

Phillip please remove your previous installation of the Adobe Download Assistant. Once removed you should be able to download and install the Adobe Download Assistant.
You may have some difficulty locating a page which offers it though as most of our trials are now offered through the Adobe Application Manager. You can use the same link for Photoshop Elements which is offered in the discussion referenced by Rave in message #5 to obtain a copy of the Adobe Download Assistant from there.
Alternately you can try the direct download option as offered by Rave and bypass the use of the Adobe Download Assistant.

Story Plus Desktop "installer has been mis-configured" AIR 3.7

Hello all,
I have been trying to install the latest Story Plus Desktop App. I have found the other topics on this, but they concern older versions of AIR and after trying their suggestions still no luck.
I have the most recent AIR version 3.7
I am using Mountain Lion 10.8.4.
When i download this link: https://story.adobe.com/AIR/AdobeStory.air
I get this error: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
When I try to use the Install Desktop Application button on the Adobe Story Home Page: https://story.adobe.com/en-us/index.html
I get this message: Application already installed. Launch it.
If I hit OK nothing happens. I have tried using Chrome and Safari.
I have tried deleting all older versions of Story and then starting again but no luck, same errors above.
Please help!
Thanks in advance,
J

Can you please mail me ( roverma<at>adobe<dot>com ) the AIR installtion logs ?
( http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html )

Trying to download Acrobat trial but get "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."

Am running 10.9.4 OSX on an Intel iMac
Error message from the package says Sorry... "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance"
Would really appreciate any help,
Thanks!

Installing AIR | Adobe Flash Professional Team Blog

Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
Please let me know how to download the trial version.
Thank you.

Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
Download Acrobat products | Standard, Pro | XI, X

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