Installer says my serial # is invalid

Using the number on the original CS3 packaging. Serial number has been typed and retyped several times.
The numbers are entered correctly, yet every time it tells me the number is invalid.

You should have mentioned these details in OP , I thought you have installation issue with the CS3 but you are actually installing Cs6 , and there is no details in OP of this.
Now , When you install the upgrade (in your case CS6) then a check happen wherein it authenticate that you acutally own a old version of software and have a bought a genuine upgrade , not fooling Adobe.
This authentication process start after you enter upgrade (cs6) serial number.
In this process , it first check your computer for older version if unable to find then ask for the old version serial number.(cs3)
Sometime , the serial number doesn't get accepted and give you error message 'Serial number is not for Qualifying version" wherein you should follow http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html and contact Tech support for Unlocking.
Hope this help !!! but still I have confusion , which Serial number is not getting accepted and what exactly are you installing

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Trying to upgrade from CS5 to CC and it's saying my serial is 'invalid'

I purchased the Adobe CS5 creative suite a few years ago and I want to upgrade to CC. On your site it says I can get a discount to upgrade since I purchased an existing version of your product. When I enter my serial to upgrade to CC it says my serial is invalid. Do i have to pay full price for CC even though I already purchased CS5? Please help.

Ashleyl55976509 I would recommend that you transfer your Creative Suite 5 license to the gmail address you are using to sign up for Creative Cloud. You can find additional details at Transfer an Adobe product license.

IPhone 4s WiFi not turning on, repair shop says they won't fix it (they've done it 4 times now), bought the iPhone second hand and the apple website says the serial is invalid.. What do I do?

First off, I've a 16gb unlocked white iPhone 4s. The discussion title kind of explains the entire situation. I can't get on to apple to get it repaired, because it says the serial code is a replacement and invalid - I bought the phone from DoneDeal.ie (an Irish Craigslist/eBay basically) and the guy I bought it from gave me the box with everything in it, phone, phone charger, warranty, apple care, everything. But then I looked closer and realised the apple care document was faked, and the warranty was also fake. I checked online with my IMEI code and the website said the warranty was well up, and that the phone was a replacement.
I was told the phone was brand new and that it was literally just out of the box but obviously that was a lie.. Anyway, approximately 3/4 months later, the WiFi broke - When I went in to to turn the wifi on in the settings menu, the wifi was greyed out and didn't have an option to be turned on. I've since got the wifi repaired for the 5th time as it constantly goes back to the greyed out option every month or so. The repair shop (not sure if it was apple official or anything, if I had to guess, I'd say it wasn't) said they could either give us back our money or repair it one last time but it's gone again and that's kinda the last straw, they said it was a generic problem they'd found on all iPhone 4s's and that basically, I'd just have to deal with it as apple are not very helpful with replacing these phones but obviously I'd like to give them a chance to prove that wrong though.
Anyway, seeing as I can't contact apple through the customer support section, any chance someone from apple can give me some feedback as to what my options are on this discussion?
I don't even need a replacement phone (although that would be ideal) but I definitetly need a repair that's going to work for more than a month..
Thanks to anyone who can help, but especially to anyone from apple!

If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!

Previously installed Aperture3 on an iMac and a MBP. I Bought a new MBA to replace the MBP and I want to install Aperture3 on the new MBA. The installer says the serial code is invalid? What do I do?

I previously bought Aperture 3 and installed in on an iMac and a MBP. I just bought a new MBA to replace the MBP, but the MBA doesn't have enough memory for me to do a complete restore of the MBP on the MBA. So I am trying to find a way to deactivate the serial code or Aperture 3 on the MBP so I can reinstall Aperture 3 on the MBA. I have been searching forums and google and I have not been any answers. Any help would be appreciated. Thanks.

How did you buy Aperture? Did you buy it from the App Store? Then you can download it again on your MBA, if you sign into the App Store.
If you bought Aperture buy buying a licence key to unlock the trial, try if this download link for the trial version still works: if yes, you can unlock it with your serial number:
http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Aperture/061-8328 .20101020.AprE3/ApertureTrial3.1.dmg
And if you own the boxed DVD installer , use the DVD to install Aperture on your MBA. If the installer does not work - and you get the message
"check with the developer to make sure Aperture works with this version of Mac OS X"
you may have a problem with an expired developer certificate (they expired mid march).
To fix this, set the Date in " SystemPreferences -> Date&Time" to a date well before March 2012 and run the Installer again. If that succeeds and Aperture now runs, reset the date to the current date.
You can see your serial number in the "About" panel in the main Aperture menu bar on your MBP:
Aperture > About Aperture.
For the "invaldid serial number" see these links: You may have read the letters incorrectly - some are look alike, "1" or "I", "0" or "O"; your shift-lock key may be set.
- Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
- Troubleshooting Professional Application Serial Numbers:
http://support.apple.com/kb/TS2005
Regards
Léonie

HT2693 I have purchased a new computer- I have tried to transfer my library but itunes says my serial # is invalid

I have purchased a new computer and am trying to move my library to it. I got rid of my old computer. I have tried to input my new c.p.u. serial # but i-tunes rejects it as an "invalid" s.n. I checked with the manufacturer and they verified my serial number as valid. Also, i would like to talk to somebody on the phone who represents i-tunes. Is that possible or am I just out of luck?

Moving this discussion to the Downloading, Installing, Setting Up forum.
Ninaa43224110 what version of Illustrator are you installing? Are you using the serial number registered under your account at http://www.adobe.com/? For information on how to locate the registered serial number under your account please see Find your serial number quickly.

PSE 12 download. The install says my serial number is invalid.

Trying to install PSE 12 onto MacBookPro. It seems to be downloaded but the installer says my serial number is invalid.

Hi Berengaria2,
Please refer the kb:http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html .
Regards,
Romit Sinha

Acrobat 9 Standard serial key invalid error

My Acrobat 9 Standard Serial number is not working. It keeps saying the serial is "invalid". The Chat support said it's a valid serial number. I'm not sure if it's ok to post the serial number here, so I won't. I need some assistance as soon as possible. This is killing my productivity.

Equally, even if you posted the number there is nothing we could do with it. (Except, possibly, install the software, which would leave you without it).
It's really a cop-out. We can't look up or check serials (unless you happen to find an Adobe staff person who happens to see your message and help).
Things to double and triple check.
1. That you have the right software, for the right platform (Mac or Win)
2. That you are using the ORIGINAL installer - disk or download. Don't assume you can download a replacement for a disk.
3. If you are typing the number try copy/paste. If you are copy/pasting it, try typing it. Problems can happen e.g. with copy/paste a serial starting with a space.

Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.

Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I have used the same CS5.5 software for almost 2 years. I tried installing it on my new laptop and the installer is saying that my serial # is invalid. How do I fix this?

I had Adobe CS5.5 Master Collection downloaded onto my old computer for almost a year. I uninstalled CS5.5 from my old computer and tried installing it on my new laptop, but the installer says that my serial # is not valid. How do I fix this? I have never run into this problem before, and I really need my software back up and running, because I have a sizeable project due in 3 days. Any help is appreciated!

Error "The serial number is not valid for this product" | Creative Suite

Old school with CS2. Haven't used in a while and am unable to use the program as it says my serial number is invalid. Customer service tells me the server for CS2 has been shut down. Then they sent me here for help. Does anyone have any advice?

I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to u

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

The system says my serial number is invalid while I just bought it online and get a mail from ADOBE WITH THIS NUMBER

The system says my serial number is invalid while I just bought it and received a mail from Adobe with exact this number?????

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

I have a valid Serial # for Adobe Acrobat XI, and it shows on my account, but when I try to install it seem to automatically go to "Pro" and says that my Serial # is invalid. I need this right away!!!! How can I fix this???

I really need help with this! I have a valid Serial # for Adobe Acrobat XI and it shows on my account with Adobe. When I try to install on my new hard drive it says that the serial # is invalid.. I tried to install the free version to get me out of a jam and it keeps saying that it failed!!!! What can I do?

I am on Windows 7, and I was on Adobe.com. I went to downloads and clicked on Acrobat XI standard. It downloaded. But when I went to run it said Acrobat XI Pro and would not accept my serial number. I have done this now 4 times. I think that the system is downloading the wrong version. I am getting very frustrated and unhappy with Adobe!!!!
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I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

Installer says my serial # is invalid

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