Installer/Software Update problems

I am having problems with installing or updating some software. When I try to start the installer, it acts as though it is going to work: the icons in the dock move to make room for another icon but then move right back and close the gap. The installer never runs long enough to generate or change the display. This has happened with three different software packages: iMacEFIUpdate1.3; Kodak EasyShare v 6.0.2; and Parallels-Desktop-5582-Mac-en-ND.
I talked to Kodak about the problem. All they wanted to do at first was help me download the installer. After I convinced them I had a good download, they sent me a CD containing the software. Same result - no installation.
The problem with the iMacEFIUpdate1.3 happened today. It was part of a group of six updates and I was not at the computer while the updates were being downloaded and installed.
Other software updates and installations have worked with no problems.
I have repaired permissions, but did not start from the installation disk. Could this be the problem?
I am at a loss as to what to try next. Does anyone have a solution?

Easyshare 6.0.2 when downloaded from Kodak is a standalone installer Application, not an installer package ....it can't be opened directly by "Installer" but should simply run on its own when double-clicked. I imagine that the Kodak supplied CD version is exactly the same.....
ctrl-click on the easyshare installer, choose 'get info' , in the 'Kind' section it will likely say "Application - Universal" If so, then that explains why 1: Installer won't open it, and 2: why there's no 'open with' dialogue for it.
The previous system should be ( just as your Console message said...) in HD/Previous Systems.localized/Previous System 1/ It's not normally invisible.
http://docs.info.apple.com/article.html?artnum=107120 explains how the Archive and Install works, I don't know offhand why some people get Previous Systems.localized rather than plain 'Previous Systems' but it doesn't seem uncommon.
Apple say "Don't install older versions of Mac OS than what comes with your computer" so I wonder if that might cause you problems later? Certainly something seems off here ( the default application for anything shouldn't be pointing at something in the Previous System )
Anyway, assuming you're gonna soldier on for now with Tiger on a Leopard-shipped Mac.... I guess that leaves the Easyshare installer not working? If you've double-clicked the Easyshare installer, it bounced in the Dock, and nothing more happened; there might be something in the Console log explaining why.... or a crash log for it in /Users/BigBob/Library/Logs/CrashReporter/
try the Easyshare installer app again - & look at the console log for clues while you do it.

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    2014-08-15 17:03:03:990 3536 3c8 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = CcmExec]
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    2014-08-15 17:03:04:340 3536 3c8 COMAPI ---------
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    2014-08-15 17:03:04:340 3536 3c8 COMAPI -------------
    2014-08-15 17:15:14:576  924 a98 Shutdwn user declined update at shutdown
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    2014-08-15 17:18:37:886  904 230 Report ***********  Report: Initializing static reporting data  ***********
    2014-08-15 17:18:37:886  904 230 Report   * OS Version = 6.1.7600.0.0.65792
    2014-08-15 17:18:37:886  904 230 Report   * OS Product Type = 0x00000004
    2014-08-15 17:18:37:886  904 230 Report   * Computer Brand = VMware, Inc.
    2014-08-15 17:18:37:886  904 230 Report   * Computer Model = VMware Virtual Platform
    2014-08-15 17:18:37:886  904 230 Report   * Bios Revision = 6.00
    2014-08-15 17:18:37:886  904 230 Report   * Bios Name = PhoenixBIOS 4.0 Release 6.0    
    2014-08-15 17:18:37:886  904 230 Report   * Bios Release Date = 2012-07-02T00:00:00
    2014-08-15 17:18:37:886  904 230 Report   * Locale ID = 1033
    2014-08-15 17:18:43:049  904 10f4 Report CWERReporter finishing event handling. (00000000)
    2014-08-15 17:19:22:199  904 230 AU ###########  AU: Initializing Automatic Updates  ###########
    2014-08-15 17:19:22:199  904 230 AU   # WSUS server:
    http://SCCMserver.com:8530
    2014-08-15 17:19:22:199  904 230 AU   # Detection frequency: 10
    2014-08-15 17:19:22:199  904 230 AU   # Approval type: Pre-install notify (Policy)
    2014-08-15 17:19:22:199  904 230 AU   # Auto-install minor updates: Yes (Policy)
    2014-08-15 17:19:22:199  904 230 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:22:199  904 230 AU Initializing featured updates
    2014-08-15 17:19:22:199  904 230 AU Found 0 cached featured updates
    2014-08-15 17:19:22:199  904 230 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:22:199  904 230 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:22:199  904 230 AU AU finished delayed initialization
    2014-08-15 17:19:22:199  904 230 AU #############
    2014-08-15 17:19:22:199  904 230 AU ## START ##  AU: Search for updates
    2014-08-15 17:19:22:199  904 230 AU #########
    2014-08-15 17:19:22:199  904 230 AU <<## SUBMITTED ## AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
    2014-08-15 17:19:22:199  904 10f4 Agent *************
    2014-08-15 17:19:22:199  904 10f4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-08-15 17:19:22:199  904 10f4 Agent *********
    2014-08-15 17:19:22:199  904 10f4 Agent   * Online = No; Ignore download priority = No
    2014-08-15 17:19:22:199  904 10f4 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
    or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-08-15 17:19:22:199  904 10f4 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-08-15 17:19:22:199  904 10f4 Agent   * Search Scope = {Machine}
    2014-08-15 17:19:29:982  904 10f4 Agent   * Found 0 updates and 171 categories in search; evaluated appl. rules of 337 out of 2240 deployed entities
    2014-08-15 17:19:29:982  904 10f4 Agent *********
    2014-08-15 17:19:29:982  904 10f4 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-08-15 17:19:29:982  904 10f4 Agent *************
    2014-08-15 17:19:29:998  904 10f4 Report REPORT EVENT: {CD4756C6-2116-4B99-B2AD-C970D24DE94F} 2014-08-15 17:19:22:199+0100 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
    Install Reboot completed.
    2014-08-15 17:19:29:998  904 1108 AU >>##  RESUMED  ## AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
    2014-08-15 17:19:29:998  904 1108 AU   # 0 updates detected
    2014-08-15 17:19:30:013  904 1108 AU #########
    2014-08-15 17:19:30:013  904 1108 AU ##  END  ##  AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
    2014-08-15 17:19:30:013  904 1108 AU #############
    2014-08-15 17:19:30:013  904 1108 AU Featured notifications is disabled.
    2014-08-15 17:19:30:013  904 1108 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:30:013  904 1108 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:30:029  904 10f4 Report CWERReporter finishing event handling. (00000000)
    2014-08-15 17:19:35:020  904 10f4 Report CWERReporter finishing event handling. (00000000)
    2014-08-15 17:22:35:006  904 10f4 Report Uploading 1 events using cached cookie, reporting URL =
    http://SCCMserver.com:8530/ReportingWebService/ReportingWebService.asmx
    2014-08-15 17:22:35:255  904 10f4 Report Reporter successfully uploaded 1 events.
    Not sure whats going wrong??????????
    When I checked the Deployment Monitoring Tool for the perticular test PC, the contents for the Patch deployments are blank (Have attached the image)
    Thanks.

    Let's start with that I think it's a very tricky method of deploying software updates. There is always a possibility that between phase 1 and 3 some updates are revised or even some complete new updates are available. That could cause differences (in for
    example behavior) between your test clients and your other clients.
    Back to your issue, it's hard to judge based on the log snippets. It looks like a function client and at the end I see something about 0 updates available.. Make sure that the software update group contains updates, the deployment is targeted to the right
    collection and the content is all downloaded and available.
    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

  • Slight Software Update problem

    Hello all,
    I’m having a slight problem with Software Update lately. More of an annoyance really. When I periodically check to see if anything is available I usually download whatever is there for later manual installation but when I see something I don’t want, such as today's Remote Desktop Client Update 3.2.2, I’ll click the Update menu and select Ignore Update to prevent getting reminders for it. Lately, however, that option is not working for me because the unwanted updates continue to appear in the list whenever I run Software Update. Is it just me and my system or is anyone else noticing this?
    Thanks,
    Rick

    Richard Segedi wrote:
    Hello all,
    I’m having a slight problem with Software Update lately. More of an annoyance really. When I periodically check to see if anything is available I usually download whatever is there for later manual installation but when I see something I don’t want, such as today's Remote Desktop Client Update 3.2.2, I’ll click the Update menu and select Ignore Update to prevent getting reminders for it. Lately, however, that option is not working for me because the unwanted updates continue to appear in the list whenever I run Software Update. Is it just me and my system or is anyone else noticing this?
    Thanks,
    Rick
    I just put it on the ignore list and reran software update and it did not show up.
    I then selected to show ignored updates and the software update reran and showed it.
    So, at least for me, the ignore function is working properly.
    You might create a new account and see if the problem is associated with your current user or a system issue.

  • Mac OS X 10.5.2 software update problem?

    <h3 style="font-size: 146.5%; font-weight: bold; color: #000000; line-height: 1.1; margin-bottom: 8px;" mcestyle="font-size: 146.5%; font-weight: bold; color: #000000; line-height: 1.1; margin-bottom: 8px;"><span style="color: #333333; font-size: 13px; font-weight: normal; line-height: normal;" mcestyle="color: #333333; font-size: 13px; font-weight: normal; line-height: normal;">Okay, so I tried updating my iTunes to 10.5.1. It downloaded and all, but the iTunes itself won't open anymore. When I click it, it says: http://i40.tinypic.com/v7z6t4.png (please click to show image). I don't understand what I have to do. Someone please explain to me, thank you. _

    Some general advice on updating:
    It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
    If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
    Turn off sleep mode for both screen and hard disk.
    Disconnect all peripherals except your keyboard and mouse.
    1. Repair Permissions (in Disk Utility)
    2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
    At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
    3. Download the correct version of the COMBO update from the Apple download site.
    The Combo updater of Leopard 10.5.8 can be found here:
    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
    If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
    Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
    More information on using Software Updater here:
    http://support.apple.com/kb/TA24901?viewlocale=en_US
    Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
    Now proceed as follows:
    4. Close all applications and turn off energy saving and screensaver.
    5. Unplug all peripherals except your keyboard and mouse.
    6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
    7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
    8. Once your Mac is awake, repair permissions again, and you should be good to go!
    If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
    9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
    N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
    Lastly, Apple's own article on the subject of Software Update may also be useful reading:
    http://docs.info.apple.com/article.html?artnum=106695
    [b]If you are updating Safari (or just have):[/b]
    Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up.  If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
    So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
    Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
    Additional tips on software installation here:
    http://docs.info.apple.com/article.html?artnum=106692
    To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for  problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
    Again, the advice is to remove all Input Managers from the following directories:
    /Library/InputManagers
    ~/Library/InputManagers
    especially prior to system updates (they can always be added back one-by-one later).
    Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
    http://support.apple.com/kb/TS1541?viewlocale=en_US

  • Firmware Update on N82 - Software Updater Problem

    Hi
    This is my fisrt post to this forum but I have read a fair bit of the information already posted.
    I realise this question is asked frequently, but my problem seems to be a little different. Phone is N82 with V11 firmware and it is unbranded. Nokia site indicates V30 firmware available.
    Have loaded latest versions of Nokia PC Suite and Software Updater (several times!!).
    Software suite works OK for Map and Music stuff. But when I try to load the Software Updater software, the installation goes through the first stage OK and always hangs on the configuration stage. There is no Windows error message.
    I have to go into Windows Task Manager to kill the Software Updater application and then the PC will not shut down properly until I kill the nsl_host_process.exe application, - so this seems to be related to the problem.
    I am using Win XP SP2 (German) and have tried both the English and German versions of PC Suite and Software Updater, but problem is always the same.
    I have no Virus Checker or Firewall operating (except a Firewall on the Router, which I think will not affect this file). Internet connection and downloading are fine for all other operations.
    (I have tried to use another PC (Thinkpad) but unfortunately the Software Updater will not install here because in needs 256MB free RAM Memory.
    So, I am stuck at present, unless any of you knowledgeable folks have any ideas!
    Thanks
    Stonefish28

    Hy.
    Sorry but my english is not so fantastic.
    I have the same problem with my Vista, and now my Messanges dont work  and i can not make a syncronisation with my pc.
    I have tryd a lot but no resolution.
    thank you for your help.

  • Recent Software Update Problem ...

    I just finished updating the software for my iBook G4. When the Updater was finished, I couldn't restart! I tried chosing Restart several times, and also Shut Down, but neither function would work.
    So, I connect my new external HD, but it didn't show up on the desktop. So I had to press the Power button to shut down, then again to restart.
    I don't recall ever seeing this happen before. Is this a bug in the most recent Tiger update?

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions. (Well, the Installer actually uses superuser Permissions to do it's work, but after reboot it doesn't guarantee communication with other existing needed files Permissions.)
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
    http://docs.info.apple.com/article.html?artnum=107120
    I only use Software Update to see what is needed, then get them for real via...
    http://www.apple.com/support/downloads/
    That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
    If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
    http://docs.info.apple.com/article.html?artnum=107120
    Just be sure to select Preserve Users & Settings.

  • Severe snow leopard and software update problems

    I just upgraded to Snow Leopard in order to get support for my iPhone 4. Ever since then there have been serious problems.
    1. The Snow Leopard upgrade kept bringing up the "you must shut your computer down" grey screen. I had to attempt several installs before it FINALLY installed. I figured I was in the clear.
    2. Now software update crashes the computer (same "you must shut your computer down" screen) anytime I try to install ANY update.
    3. I've run disk utility and repaired the disk and also fixed permissions, it doesn't help.
    4. Snow Leopard appears to be running ok as long as I don't try to install anything.
    5. I tried to manually download and install the 10.6.4 combo update and that crashed the computer a few times and then when it got to completion it said that the update could not be installed and to contact the software manufacturer.
    I've combed the discussions and don't see an issue like this, specifically it doesn't just FREEZE or restart, but it brings up the "you must shut down" screen.
    I've considered rolling back to 10.4 but that would cause my iphone not to sync. Any ideas?

    1. The Snow Leopard upgrade kept bringing up the "you must shut your computer down" grey screen. I had to attempt several installs before it FINALLY installed. I figured I was in the clear.
    First things first. Those are kernel panics. You have to address those before going on to anything else. See
    What is a kernel panic,
    Technical Note TN2063: Understanding and Debugging Kernel Panics,
    Mac OS X Kernel Panic FAQ,
    Resolving Kernel Panics, and
    Tutorial: Avoiding and eliminating Kernel panics for more details.

  • System won't start up after Software Update problem

    I turned on the computer and ran Software Update. iTunes and others successfully updated, but there was a problem with the Quicktime update. The system required a restart to complete installations, so I did. The circle of lines was running around and around, but then blank screen and frozen cursor. I attempted to power down and restart, but to no avail. I restarted holding the Shift key and it loads up. I repaired priveledges and restarted. Still will not start up. Please, help me.

    You say that "it loads up" when you start with the shift key down. I assume that you mean the system boots up okay. If so, you are successfully starting up with a Safe Boot.
    According to Apple's KB article on What is Safe Boot, Safe Mode?, the Safe Boot is doing the following:
    - It forces a directory check of the startup volume.
    - It loads only required kernel extensions (some of the items in /System/Library/Extensions).
    - It runs only Apple-installed startup items (some of the items in /Library/StartupItems and /System/Library/StartupItems).
    The main goal of the Safe Boot is to repair the disk (filesystem) and to disable a variety of 3rd party extensions and startup items in the 3 folders listed here. Since you cannot startup normally after the Safe Boot, it seems that the disk repair did not fix the problem. So, most likely, you have some item in one of the 3 folders that is causing you trouble. Sometimes a 3rd party item is not compatible with an Apple upgrade and startup problems can occur after the upgrade.
    So, a troubleshooting strategy would be to start back up in Safe Mode and then to inspect these folder for some item that looks suspicious to you. One approach is to look at 3rd party items that have been recently installed. If you find something that you suspect, drag it onto the desktop and then try to restart normally. If you are able to reboot normally, you have found the problem.
    I hope this helps.

  • Software Updates problems

    I have the following items in Software Updates from Apple;
    Garage band update 2.0.2., J2SE 5.0 Release 4, X11 Update 2006 1.1.3, Quick Time 7.5., iTunes 7.6.2., Safari 3.1.2., Security Updates 2008/04.
    Every time I try to download and install any of this software, it downloads, then will not install, posting messages either "Codec error", or "The update "X11 Update
    can't be installed. The digital signature for this package may have been tampered with or corrupted since being signed by Apple"
    I have tried many times to install various of these items, to no avail.
    Other non-Apple software will sometimes do likewise, say "Codec Error", but can sometimes be allowed by clicking the 'skip' dot.
    Any solutions for a non-technical user?
    Had no problems before getting OS 10.4.11 installed by an Apple reseller. Had 10.3. before that.

    There are no guarantees, but following this procedure when installing updates and upgrades on your Mac, or even re-installing them, will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
    It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
    If you can, make a full backup first.
    Turn off sleep mode for both screen and hard disk.
    Disconnect all peripherals except your keyboard and mouse.
    1. Repair Permissions (in Disk Utility)
    2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
    At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
    3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
    The 10.4.11 Combo Updater for PPC Macs is here: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eppc.html
    And for Intel Macs: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eintel.html
    If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
    More information on using Software Updater here:
    http://support.apple.com/kb/HT1338
    Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
    Now proceed as follows:
    4. Close all applications.
    5. Unplug all peripherals except your keyboard and mouse.
    6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
    7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
    8. Once your Mac is awake, repair permissions again, and you should be good to go!
    If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
    9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
    N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
    Lastly, Apple's own article on the subject of Software Update may also be useful reading:
    http://docs.info.apple.com/article.html?artnum=106695
    If you are updating Safari (or just have):
    Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
    So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta. If Safari 3.1.2 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
    Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
    Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
    Additional tips on software installation here:
    http://docs.info.apple.com/article.html?artnum=106692
    To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
    Again, the advice is to remove all Input Managers from the following directories:
    • /Library/InputManagers
    • ~/Library/InputManagers
    especially prior to system updates (they can always be added back one-by-one later).

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