Installig Blackberry Desktop Software on a windows 8 PC

I am having problems installing the blackberry desktop software on my OS WINDOWs 8 to allow me tether my smartphone with my desktop for me to enjoy d data plan for my internet connectivity.
I have downloaded the software but Windows tells me that " that I need .NET FRAMEWORK 35 sp 1"
I have been able to manually tune it on via d control panel, yet is asking me for internet access for other files, which was my reason for all this.....I don't have internet now, what do I do? Every time I try to click 'install', it says same thing.

Hi, and welcome to the Palm Support Community.
Please refer to the stickied thread near the top of this board about syncing with Vista and Windows 7.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Similar Messages

Blackberry Desktop Software 6.0 & Windows 7 64 Bit, Won't launch after install

Hi, I've been using previous versions of the desktop software before just fine. I updated to Desktop Software 6.0 on my Windows 7 64 Bit machine and the install finishes without any errors.
When I attempt to open it, I get a title bar that says Blackberry Desktop Software but the frame is empty. I can maximize or minimize this box. In the taskbar there is a blackberry software icon.
I've uninstalled and reinstalled the software but it doesn't help. No errors or prompts.
Please assist,
Pavel

I deleted bb desktop icon i do have bb 6.0 software installed second time i am know running cc cleaner i believe my old 5.0 said x86 i don't know but how can we do all these advancements and no pop up just show the 5.0 i believe i got the 6.0 on my other computer i remember it did have to install uninstall a couple of times but i really don't remember put it this way i enjoy this stuff but this is just the open area you know it's right in front of you but you have not seen it and the next guy will walk up and go it's right there don't you see it life is fun you got to just regroup and go at it again sincerely a true novice how do people make all these programs and where are they know when you need them this is the key not a message board i want the source at my finger tip when you excel in this then we will eleviate some suffering in the mean time please explain the message board yes is nice but what you need is mandatory software geek to put answer in here for know problems when he is aware he can put message in here there should already be a tech solution for this in here i typed in bb software desktop 6.0 64-bit windows 7 ultimate on bb solution did not have anything in there know did I type wrong did i not go to right spot to type even so bb needs to adjust to help send customer to right area

Blackberry Desktop Software with Windows 7 and Office 10

I am having synchronization issues with Blackberry Desktop Software running in Windows 7 with Office/Outlook 2010 (Beta). I get this error message: "No available message structure" when I try to set up the synchronization. I can't find this error message in any on line guide. Any ideas?

Was it working before or it's never worked?
I don't see Outlook 2010 as being supported yet on the system requirements page for the Desktop Manager
http://na.blackberry.com/eng/services/desktop/system_requirements.jsp
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Unable to load Blackberry Desktop software windows 7 64-bit

I am currently running Windows 7 64-bit SP1. I have tried to installed Blackberry Desktop software using 710_b042_multilanguage.exe from your site.
Software appears to install without any problem. When I try to start up the software the blackberry splash screen appears without any issue. However after a short while a transparant window appears with Blackberry Desktop Software on the title bar. I have Java 7.45.
Any ideas why it doesnt appear to be loading correctly?

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Windows XP gives message "BlackBerry Desktop Software has encountered a problem and needs to close." when trying to start Desktop Manager

I apologize if this issue has already been handled in others' posts; I just can't locate my specific issue, and I'm a newbie with this.
I first encountered the Windows crash shown in subject yesterday when trying to sync my Blackberry. Message is displayed after the program churns for awhile, but hasn't even detected a remote device or shown that it is doing any work.
I vaguely recall agreeing to an update a few days back. Perhaps Windows has updated recently as well?
I have uninstalled and installed most recent Desktop version several times, rebooting in between. I have tried installing original version as well - Desktop at least starts then, but bombs before syncing anything. I also have rolled back my Windows system to before last Windows update.
Here is the error message that I believe is associated with this problem:
Sunday, December 26, 2010
.NET Runtime 2.0 Error Reporting
EventType clr20r3, P1 rim.desktop.exe, P2 6.0.1.18, P3 4cfdab9c, P4 microsoft.practices.composite, P5 2.0.1.0, P6 4c58abaf, P7 12b, P8 50, P9 sclhiaanmqhkf4zdfpvvwejkphn1z uj, P10 NIL.
Thanks in advance for any help you can provide.

Bold 9650 running on Windows XP
I finally solved my problem with blackberry desktop manager 6.0.1 by going bck to 6.0 version and here is how I did it, since the 6.0 version is not available on blackberry's website or on a disk and I have spent over 30 hours with BB tech support all to no avail in fixing 6.0.1 and enabling it to open.
1) Removed any Blackberry desktop software from my computer via the add/remove program in the control panel. No need to deal with a clean uninstall in terms of registry cleaner, etc.
2) Installed 6.0 which i was lucky enough to have backed up the intallation files from several months ago when I backed up my entire system to an external drive.
3) Opened BB desktop mananager and connected my device and configured my sysn with outlook and all worked out.
If anyone needs BB Desktop Manager 6.0 to go back to a version that once worked for you, please let me know and I will email it to you via yousendit.com since it is a 95mb file.
-Marty

Blackberry Desktop Software Not Working on Windows 7

Dear Fellows,
Downloaded and installed Blackberry Desktop Software without any error, but when you click to start the program it says "Blackberry Desktop Software has stopped working" following are the lines shows in detailed information:
"Description:
Stopped working
Problem signature:
Problem Event Name:   CLR20r3
Problem Signature 01:   rim.desktop.exe
Problem Signature 02:   6.0.1.18
Problem Signature 03:   4cfdab9c
Problem Signature 04:   Microsoft.Practices.Composite
Problem Signature 05:   2.0.1.0
Problem Signature 06:   4cfdaa3a
Problem Signature 07:   12b
Problem Signature 08:   50
Problem Signature 09:   SCLHIAANMQHKF4ZDFPVVWEJKPHNM1ZUJ
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt"
and here is the error window image
Any help will be highly appreciated.
Thank,
Patni

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

BlackBerry Desktop Software 6 doesn't go along with Windows 7 ?

I tried to install applications using BlackBerry Desktop Software 6 on my Windows 7 laptop, a weird thing happened: after selected applications to install and hit apply button, the software wouldn't go downloading or do anything, just went back right away to refresh the application list.
I've got other couple of computers with Windows XP, Vista and Windows Server 2008, so I tried the software on them, no any problem.
Anybody get the same problem? What the reason could be?

One of my laptops is running Windows 7 and I just recently, and successfully, installed the BlackBerry Desktop Software. I would try going into your computer's Control Panel and seeing if the Desktop Software did in fact install. If it did, then uninstall it and try again. If you are still having issues, try running the installation in Compatibility Mode. The instructions on how to run something in this Mode through Windows 7 are located here: http://www.sevenforums.com/tutorials/316-compatibility-mode.html
To find the .exe file of the BlackBerry Desktop Software, navigate to My Computer (Windows Key + E) > Right-Click on the CD in the Drive > Select 'Open'. I have attached an image below for visual reference.
I hope my response helped you! If you like it, give me a kudo!

Bold 9700 won't let me sync with Windows 7 computer using BlackBerry Desktop Software version 6

I just got a new computer with Windows 7. I installed version 6 of BlackBerry Desktop Software. It installed just fine. When I connect my Bold 9700 to it the software recognizes the phone and has the list of model, PIN, and phone number. It allows me to backup the device - but not sync it.
I went to configure my sync settings. It goes to the screen for me to set the sync options for calendar, memo pad, etc. I selected calendar. It asks me which application I'm using and I select Microsoft Outlook (I'm using Outlook 2010). I choose 2 way sync. So, up to this point it's working correctly. But, then when I hit "next" on this screen it gives me an error message - the operation terminated unexpectedly. I have no clue what's going on.

I have the same problem and have tried one way sync's, deleting and re-entering the calendar entries made around the time the problem started. If it is a corrupted entry, I can't find it.

Removing Blackberry Desktop Software 5.0.1 from Windows 7 Error Message 1316

When attempting to remove BB Desktop Software 5.0.1 from Windows 7, I received an error towards the end of the uninstall stating "Error 1316, file not found" and it reverts back and reinstalls the product. I no longer have a BB and would like to clean up my hard drive from unnecesary programs. Please help!

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB04272 "Error 1316 A network error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi" when trying to uninstall/upgrade BlackBerry Desktop Software
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Desktop Software Ver 4.6 Not Responding - Window Vista

I have a Blackberry Bold.
Running Windows Vista home premium on my laptop.
When the DM loads there is a runtime error :Line 32 Object Expected
When I click ignore none of the buttons on the DM respond.
The DM manager recognises my Blackberry and shows it is connected.
I have run the DM as administrator and still no response.
Does anyone have any suggestions?

Hello,
I suggest a complete start over -- here are some steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
Some have reported that there are more registry keys to remove than are discussed in that KB
Others have reported the use of a registry cleansing tool to also be helpful
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchronizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Desktop Software will not Sync with Outlook

Hello,
I recently installed Blackberry Desktop Manager 7.1 for Windows on a PC and it will not allow me to sync with outlook calendar, memos and contacts. It will however sync windows Contacts, if I try to select the option to sync with calendar or memos it gives me an error that now compatible software can be found and to visit blackberry.com/desktop/docs. I am running Outlook 2010 32bit in Windows 7 with the latest Blackberry desktop software. I am not to familiar with Blackberry so any help would be greatly appreciated!

Well I believe I have figured out the answer to my own question, I ended up having to do a repair installation for Office 2010 and I was able to sync from outlook to the Blackberry.

Blackberry Desktop Software has stopped working. A problem has caused the program to stop...

I have a Tour 9630 and just installed v6.0 and receiving an error window "Blackberry Desktop Software has stopped working. A problem as caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have not received any message from Windows after 2 days. Has anyone experienced this problem? If so, I would appreciate any guidance. I have Windows 7, if that matters. Thank you. in advance.

Hi somewhatstock
How far did you get with them? Did they have any ideas what might be causing the problem? Trying to work on it myself, so trying to eliminate what others might have tried. Curious why it works on my Desktop however. Losing tethering really causes problems as I rely on tethering with my laptop quite a lot.
Any information most welcome,
regards,
John

Blackberry desktop software 7 is a waste of time - disappointing!!!

I wish I had not accepted the option to update my desptop software from v6 to v7. I have since been unable to synchronize and have been through the re-installation process several times without success. The software kept looking for 'Blackberry desktop software.msi' under c:\Windows\installer\ folder. I am now fed up!! What a waste of time, this is not good for business.
Can any tell me where I can get the most up-to-date version 6 from a BB site? I would like to revert back to a working software.

Refer to the following post:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Good-News/m-p/1572695

Blackberry Desktop Software V6.0.2

I just recently joined the RIM Blackberry family. I've installed the latest version of the Blackberry Desktop software, but am having trouble loading the program.
I get a Windows error report...
"BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience."
Does anyone know what issues the program could be having? I've downloaded the program multiple times, re-installed, repaired, and tried to contact Blackberry. I'm incredibly frustrated. Anyone else having this issue, and possibly knows how to fix this?

OK I FIND SOLUTION FROM FIRST TIME. I was in January already registered under nick name HONGKONG
and here is solution what work first time. But now after DMupdate again DONT WORK.
I had all the same problems as everyone else on this thread, but it was just as simple as renaming Rim.Desktop.Services.PolicyManager.dll to Rim.Desktop.Services.PolicyManager.dll.old and then back to Rim.Desktop.Services.PolicyManager.dll it worked.
The file is located in:
C:\Program Files\Research In Motion\BlackBerry Desktop\Modules\
I can only say RIM, I never buy again BB units. Bye [keep it courteous please].

During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
Issues 1) playbook wont connect to desktop manager anymore
2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account.
3) my Phone when connected to desk top software shows the calendar as read only
4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies."
I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!!
someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts

Did you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

Installig Blackberry Desktop Software on a windows 8 PC

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