Installing 4.2.1 iPad upgrade

I have downloaded the software thru iTunes. When it should be installing it, I get the error message..."could not back up because the iPad disconnected". The iPad is not disconnected!!

Did you successfully download the update? If you have transferred all of your iPad purchase to your computer previously through iTunes you coud try erasing all content on your iPad (under preferences/general/reset) this will make the iPad like it is brand new and ask you to hook it up to iTunes. You would have to put all of your apps, music,etc onto the iPad again which is sort of a pain, but you might at least get the new iOS 4.2.1 to install onto your iPad.
Or you could try to restore it from iTunes and either choose from backup or if that does not work restore to factory settings.
M

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