Installing a down loaded version of adobe premier elements 9

I can't even get the program to install using the downloaded version which I bought.. It errors at installing required share technologies and starts an install roll back. Tech support is a joke. I phoned sales and offered to buy a disk and was told I would have to pay 109 dollars for them to send me a disk. What kind of a company is adobe?

It will depend. Which operating system are you using?

Similar Messages

How do you install a trial version of Adobe Premier elements 11?

I downloaded a trial version of Adobe Premier Elements 11 and tran the install application that came with it. It's done but where is Adobe Premier Elements 11.

It will depend. Which operating system are you using?

Unable to install my newly purchased version of Adobe Photoshop Elements 10.

Unable to install my newly purchased version of Adobe Photoshop Elements 10. After inputing the serial number, I get partway through the install process and then I see that everything is being backed out. Id it possible that I have a defective CD? Please advise a telephone for Adobe Technical support.

I found a doc Install rollback | Photoshop Elements | Windows that provides information on installation rollback. I'd suggest that you use the doc before calling up customer support. If your problem is still not addressed, share the installation log file (information available in the suggested document) when you contact customer support (http://www.adobe.com/support/contact/).

Error message with trial version adobe premier elements

I just downloaded trial version of adobe premier elements 12....
First use, when I try to open on first screen a new file option, the following message appear..." driver uncompatible, please check and update it..."
I never had before message like this on any other software, and after checking, all drivers seems to be updated and OK...
The version downloaded is for 64 bits, so compatible with my computer...
Please advise
Thanks
JL

jltheillier
I am assuming that your Premiere Elements 12 tryout is running on Windows 7 or 8 64 bit computer.
As per SG FAQ, please first verify that your video card driver is up to date according to the web site of the manufacturer of the video card.
But, I would ask you and SG to beware of his directions to the BadDrivers.txt file for Premiere Elements 12 on Windows 7 and 8 64 bit.
Deleting that file has saved many whose video card driver was up to date and the error message persisted. But, he has not updated that FAQ for the Premiere Elements 12 location for that BadDrivers.txt file.
Now about the location...for versions earlier than 12, the location was (demo'd for 11)
Local Disc C
Program Data
Adobe
Premiere Elements
11.0
and in the 11 Folder was the BadDrivers.txt file that you deleted.
But for version 12, it seems to be
Local Disc C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file you delete. It is there as a single file among some folders (in my case, all the other versions of Premiere Elements that I have installed on this same Windows 7 64 bit computer)..
Please let us know the outcome.
Thanks.
ATR

Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal

Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal Pre icon, File, Edit, Clip, etc.
I am planning on purchasing Premier Elements 13, would it be better if I bought a new program rather than download an upgrade, just in case the upgrade doesn't load properly due to the error with my existing program?
If I the deleted Premier Elements 9 on my PC would I lose all my existing videos that were produced using Premier Elements 9 or would they be saved so that they can still be worked on in Premier Elements 13?
Does Premier Elements 13 work with Windows 7?
Thanks
Terry

Premiere Elements 13 absolutely works with Windows 7!
In fact, I'd highly recommend you download the free trial and give it a test run.
Meantime, go to Windows Update and make sure you have all of the latest Windows updates, including those that don't install automatically. Then go to the nVidia or ATI site and ensure you have the latest driver for your graphics card, and go to Apple.com and ensure you have the latest version of Quicktime, per the program's requirements.

Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.

I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project. When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help

new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
with right click of the icon, followed by selecting Run As Administrator?
3. Does problem exist with and without the antivirus and firewall(s) disabled?
4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
If Yes to all of the above, please review the following for a possible solution...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR

Adobe premier elements 11 downloaded but will not install

adobe premier elements 11 downloaded but will not install?

Hunt
What you just wrote may have revealed the Photoshop Elements Premiere Elements integration consideration. If you have Premiere Elements 11, you need Photoshop Elements 11 for the integration between the programs to produce the DVD version of the Photoshop Elements Slideshow.
All along I was picturing Meyerswalter already in Premiere Elements 11/Publish+Share/Disc/DVD and being told to install Premiere Elements to get the burn to disc accomplished.
But, if Meyerswalter is using Premiere Elements 11 and a non integrated version of Photoshop Elements for this matter, that could very well fit.
So, Meyeswalter, so that we can dispel those thoughts
a. What versions of Photoshop Elements are you using with Premiere Elements 11? And, are you in the Photoshop Elements Slideslide Show Editor using the Output of Burn to Disc DVD or Edit with Premiere Elements Editor and getting the load software message somewhere along the line?
b. To prove this point, if you have not already, what happens if you take Photoshop Elements out of the equation. Import some media into Premiere Elements 11 and try to burn to disc from there Publish+Share/Disc/DVD?
If that is the core of the issue, I will post a list of Photoshop Elements Premiere Elements integrated combos as a guideline for you.
If this is the core of the issue, you could always keep the non Photoshop Elements 11 version that you have, output the slideshow to a wmv file sized for DVD and then import that into Premiere Elements 11 via its Add Media. More on that later if necessary since right now I am speculating on an explanation for what you are encountering.
Thanks.
ATR

Install Adobe Premier Elements 9 results in Windows Installer window pop up

Installed Adobe Photoshop Elements 9 fine. When installing Adobe Premier Elements 9, the installation fails during 'Configuring Windows Installer' and a pop up window appears with the title 'Windows Installer'. What do I need to do to get this software installed?

You need at least 30GB (or better, 60GB) free defragmented space for PRE9 to work. Do you have this? You may have been on the borderline during install and your first project, so when you rendered your project, or restarted the machine, (possibly Windows creating a system restore point) your free space dropped below the limit.
Can you also confirm that you didn't install any new software between the saving and opening of your project.
Here are some general points you should work through to maximise your chances of success
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus realtime scanning.
And give us some information about your clip and hardware:
Use the GSpot Codec Information Utility to analyse the file and post screen image.
What project preset did you use?
Where did the clip come from?
How did you get it into PRE?
Post back here with the necessary information described here: Got a Problem? How to Get Started

I have a Mac book operating on Version 10.5.8 this won't let me down load version 10.7 itunes. Is it possible possible to down load a new operating systen to my Mac it has a 2.4 GHz Intel Core 2 Duo processor

i have a Mac book operating on Version 10.5.8 this won't let me down load version 10.7 itunes. Is it possible possible to down load a new operating systen to my Mac it has a 2.4 GHz Intel Core 2 Duo processor & 2 GB 667 MHz DDR2 2SDRAM of Memory.

Hi Andy, yes it's a paid Upgrade...
First you need to research all the problems people are having with the higher OSX versions, & make sure you have a bootable clone of what you have just in case.
then you must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57

I've run into a problem with my trail version of Adobe Premier 13, and it appears to be a major one.

I’ve run into a problem with my trail version of Adobe Premier 13, and it appears to be a major one. Here’s what happened. Yesterday when I turned on the computer, I got a prompt asking if I wanted to link my Adobe Lightroom with Adobe Premier. I “x’d” the prompt but then the computer went into a “do not turn off” mode. 45 minutes later the computer was still prompting me not to turn it off. Thinking that the computer was hung up I did turn it off. Then I turned it back on, went to Adobe Lightroom to discover that all my work from the past three-to four years had disappeared.
At this point I am afraid to mess with Adobe Premier, so it’s still on my computer. I used Windows 7, Photoshop CS3 and Lightroom 4. Do you think if I uninstalled my trial version of Adobe Premier 13, my work on Lightroom would return? Or is it lost?
Thanks to any who offer suggestions.
Bert Gildart

Bert Gildart
I was unaware that you could establish any direct linkage between Lightroom and Premiere Elements. Are you sure that the association was to be for Photoshop CS3 and Lightroom?
Have you tried to do a System Restore to a point before you installed Premiere Elements 13 or before you OK'd whatever this Lightroom linkage was?
Have you asked your question in the Adobe Lightroom Forum, asking about recovery of work lost from Lightroom? Have you found any traces of your lost Lightroom work in the Recycle Bin?
ATR

I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?

I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?

Vere Clarke
Premiere Elements 9.0/9.0.1 and Premiere Elements 13 are standalone products.
So, you can have both on the same computer, but only open one for your work.
The classical recommendation is to finish a project in the version in which it was created since there
is no guarantee that a project from an earlier version will open in the later version. Probably will, but
no guarantees. And, when you do explore this, do it from a copy of the earlier version project. Once you
take the earlier version project into a later version one, you cannot go back to edit the later version edited
project in the earlier version program.
If you have both versions (9 and 13) on the same computer and you have not moved, deleted, renamed any of the version 9's files/folders,
right click the saved closed Premiere Elements 9.0/9.0.1 project file, select Open With, and then Adobe Premiere Elements 13.
(Your 9.0/9.0.1 saved closed project file should be found in Libraries/Documents/Adobe/Premiere Elements/9.0.)
Please review and consider. If any questions or need clarification, please do not hesitate to let me know.
Thank you.
ATR

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How do I save down a version from adobe photoshop CC (2014) to version 6?

How do I save down a version from adobe photoshop CC (2014) to version 6?

You don't, you just save.
PSD files are mostly backward compatible (back to Photoshop 3.0).

How can i install the trial version of adobe photoshop element 13?

how can i install trial version of adobe photoshop element 13? please some one tell me?

PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

Installing a down loaded version of adobe premier elements 9

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