Installing a Kensington Expert Mouse Pro

I have installed a Kensington Expert Mouse Pro, MouseWorks 2.9 in the USB 2.0 port. By power on the system starts ( in verbose mode) "IOUSBF Family has trouble in enumatering the plugged USB device". When the sysem has started, unplugging and replugging the USB adapter, the mouse is recognized. Also rebooting (no power off), the mouse remains recognized. But power off and restarting: the mouse could only be recognized as described above. It is to remark, that I habe Bluetooth (keyboard) installed.
Kensington could not help me, it seems to be a problem of the OS X (the same problem was seen under 10.4.3 and MouseWorks 2.89
Has anyone a suggestion to help?
Thanks in advance.
Horst W.

I have installed a Kensington Expert Mouse Pro,
MouseWorks 2.9 in the USB 2.0 port. By power on the
system starts ( in verbose mode) "IOUSBF Family has
trouble in enumatering the plugged USB device". When
the sysem has started, unplugging and replugging the
USB adapter, the mouse is recognized. Also rebooting
(no power off), the mouse remains recognized. But
power off and restarting: the mouse could only be
recognized as described above. It is to remark, that
I habe Bluetooth (keyboard) installed.
Kensington could not help me, it seems to be a
problem of the OS X (the same problem was seen under
10.4.3 and MouseWorks 2.89
Has anyone a suggestion to help?
Thanks in advance.
Horst W.
I have had the same problem both with the wireless Kensington Expert Mouse Pro and wired Turbo Mouse Pro. I communicated with Kensington for over a year with this problem. They sent me a new wired Turbo Mouse Pro, offered to reimburse me for the cost and finally tech support said they would escalate the problem and get back to me. After many months and going to management they offered to send me the wireless Expert Mouse. I wrote and said don't waste your time and money if it will not work. They said that it would and sent it. The problem remains. Apple Tech Support after reviewing the problem told me that it's a Kensington problem that they need to address. Kensington treated me well in sending product and offering reimbursement which I fully appreciated. But it seems that the Tech representatives were not aware of the problem and caused me a lot of wasted time with their "fixes". Since I use a wireless Apple keyboard My fix is...I have plugged the Expert Mouse into the keyboard slot of my previous wired keyboard (which is plugged in the USB port of my iMac) and placed it out of sight.
Craig

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