Installing a media card

I recently changed from a 8830 world phone to a 8330 curve. I've inserted the media card from the 8830 to the Curve and I get the following message under options/media card: (Media card cannot be read. Verify that the memory card is formatted.)
I've tried to format the media card and the following message comes up: (Media card format failed) I've tried taking the card out several times and still the same thing happens. What's wrong or what am I doing wrong?

Hi,
Please re-flash BIOS to Win8 version first.
@Yang@

Similar Messages

Media Card installed

I installed a media card and it does not reflect my upgrade. Is there something I need to do?

Hi and wellcome to the forums!
Try this:
Check your memory card is combpatible (go to OPTIONS ABOUT verion looks like 4.x.x.xxx.
Here is the sizes per OS:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05461
First a video!
http://crackberry.com/blackberry-101-lecture-6-how-install-microsdhc-card-your-blackberry
Format the card in the BB use :
OPTIONS -MEDIA CARD - menu key - FORMAT.
First make sure the following options are set:
Media Card window ON
Encryption NONE
Mass storage support ON
Auto enable when connected YES
On your media card do you have these folders?
Blackberry
Pictures
Music
Ringtones
Videos
Voicenotes
this is the folder structure that the Blackberry needs to allocate the media to.
You can then use the Drag and drop through Windows. Very quick and efficient, without overhead from the Media Manager.
One not. Some iTunes are DRM protected, and will not play on the BB.
If you need more information, please ask!
If not, please resolve the post using the options by the kudos’ star.
Just check the post that had your answer!
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
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Desktop Manager Won't Recognize Media Card Installed

I have installed a media card in my device. I have changed the default storage of new pictures to the card. I would like to move the other images from device memory to the media card, but Desktop Manager will not recognize the media card is installed. The media card does contain images, and I have successfully emailed attachments. How can I get Desktop Manager to recognize the media card?

Hi there!
Here are some instructions for configuring your BB and Media Card to appear as USB drives within Windows:
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...
The only difference might be the version of DTM to use...5.0 is the current version.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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MicroSD Media Card is not being recognized by my BB 8100

Hi,
I currently have that problem with my Blackberry Pearl 8100.
I put it a New 1 GB MicroSD (Patriot) card and connected the cable to the PC and on the PC I created a folder and added the music to it and pictures. It worked fine but one day I took the SIM card out just because and when my phone restarted it would not go pass the providers screen. It stays there, it seems it freezes and it cannot be turned off. So, I took the media card out and turned it on and it displays the screen with no problem. So again I turned it off and installed the card back in and it still the same problem. I also somehow I installed the media card in the phone without taking the battery out but it still doesn't recognize the card. Under Options says card is not installed.
The first time I installed the card I don't think it was formatted(not sure). But it was working fine.
I have installed another card and it still doesn't recognize another card. Also,the media card I tried it on another phone and it is not recognized.
Why would it work the first time as BrandonV(below) but not even locate it or make the phone not work while it has the Media card in?
BrandonV, if you found a solution please let me know.
Anyone else be kind enough to propose a solution.
Thanks,
Gaby
this was someone trying to help out:
Don't know why the BB would stop seeing the media card, but as far as your important stuff... have you tried putting the card into a reader hooked up to the PC to at least retrieve that stuff or move it to that other card that does work?
Sorry that's all I can think of.

Emesar wrote:
I am having the same issue as the previous poster.
Hi and welcome to the forums!
Try this.
1) With power ON, remove the back cover and pull out the battery.
2) Remove the media card
3) Insert the battery and replace the back cover.
4) After boot up (~5 mins), check your Memory stats to be sure that is says that no media card is present.
5) Pull out the battery again
6) Put the media card back in and then insert the battery and reboot
7) Launch the Media app and see if it is "Scanning" the media card (as it does for any new media card insertion).
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can't retrieve pics or video from the media card in curve 8320

Hi. New & dumb to smartphones, so this 8320 is a big step into the current world. It was cheap, works great & I'm slowly getting it figured out.
Only one issue so far. When I took pics without a media card & they were stored on the device, I could use the desktop software to transfer them to my computer.
After I installed a media card, even though the the pics & videos are stored on the card and I can view them on the phone, the desktop software doesn't see them. It only shows the device. In the options menu, the media card support is on, & mass storage mode is enabled,
When I plug the phone in to the computer, even though the computer beeps to show connection & the BB desktop software shows the phone connected, windows explorer does not recognize an external drive (phone) and in the desktop software there is no option for storing the pics on anything other than the device. I can remove the card & use a card reader to transfer the pics, but the BB software can't see them.
What am I missing?

Before start receiving the pictures in your blackberry device go to media, press menu and receive using bluetooth.
After this start the file transfer and you'll be ok.
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

1Gb Media Card Wont Be Recognized As Present Anymore

Ok i have a 1Gb Media Card in my Pearl and it was working fine up to the time i took it out one day and now my phone says its not present anymore...i tried putting an other media card in there and the other card works so i dont unerstand why this one doesnt work. I have alot of stuff on my Media Card that is important to me and that its the only place i have them so...
If anyone can help i would be really happy...Thanks

Hi,
I currently have that problem with my Blackberry Pearl 8100.
I put it a 1 GB MicroSD (Patriot) card and connected the cable to the PC and on the PC I created a folder and added the music to it and pictures. It worked fine but one day I took the SIM card out just because and when I restarted my phone off and on it would not go pass the providers screen. It stays there, it seems it freezes and it cannot be turned off. So, I took the media card out and turned it on and it displays the screen with no problem. So again I turned it off and installed the card back in and it still the same problem. I also somehow I installed the media card in the phone without taking the battery out but it still doesn't recognize the card.
The first time I installed the card I don't think it was formatted(not sure). But it was working fine.
I have installed another card and it still doesn't recognize another card. Also,the media card I tried it on another phone and it is not recognized.
Why would it work the first time as BrandonV(below) but not even locate it or make the phone not work while it has the Media card in?
BrandonV, if you found a solution please let me know.
Anyone else be kind enough to propose a solution.
Thanks,
Gaby
this was someone trying to help out:
Don't know why the BB would stop seeing the media card, but as far as your important stuff... have you tried putting the card into a reader hooked up to the PC to at least retrieve that stuff or move it to that other card that does work?
Sorry that's all I can think of.

Media card wont read on phone or PC. "Media card can not be accessed due to fatal errors"

I've had my blackberry curve 8520 for over a year and never had any problems with the media card until now. I'm unable to look at any pictures, videos or music on my phone as i can not install the media card on my phone. I'm unable to repair it and format it also. The media card will also not be read when I plug it into my laptop with the USB.
I definitely know its the media card and not my phone itself as I've tried my brothers media card in my phone and it worked perfectly. When i put my media card in his phone, it did the same thing and came up with the same error.
Does anyone know how i'll be able to make the media card read in my phone or my pc so I can backup the data as I don't really want to lose it all?
Any help appreciated,
Thanks!

From what you describe, the data that was on the media card is already gone. If the PC cannot read it and the BB cannot read it, then it has for some reason been fried. I'm sorry for your loss.
You can try PC-based recovery utilities, but typically with flash memory (as opposed to magnetic memory of hard drives), once the data is gone, it's gone for good. But, you never know...give some of those a try and see what happens. Before you ask, no...I've no guidance for one versus another.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unable to access media card after install of 10 software update

After installing the software 10 update, i'm not able to access the media card from the phone or when plugged in to the laptop. from the phone settings menu, i cant choose to save any file into the media card - its grayed out. Everything was working fine until I installed the update. Is this a common problem? did the update wipe out all the media card contents?

Have you tried removing the media card and re-inserting it?

USB and Media Card Reader disabled after installing DM

I installed the DM 4.3 from the CD tonight. Hooked up the BB and everything worked fine. Loaded some music onto the media card and downloaded some pictures. Then I unhooked to see if the music was on the Blackberry, when I hooed it back up, it wouldn't recognize. I tried a few times, then uninstalled the software, re-installed, still nothing, then un-installed and downloaded 4.7 and installed, still nothing, now my computer doesn't recognize ANY USB ports (web-cam, Media Center Remote) and none of the Media Card reader drives are visible in My Computer. When I insert the SD card from my camera, nothing. I uninstalled 4.7 and still nothing. Now I'm worried..
Please tell me that I don't have to wipe the whole computer and start again.. Please!!
neuralgroove

About the SD and SDXC card slot
Mac 101: Connect your camera or camcorder
Which os are you using? If Lion - OS X Lion: Use an SD card
If another os please research Apple's Knowledge Base for troubleshooting suggestions pertaining to your os.
iPhoto '11: SD card
"We're sorry, but the Safari browser version you are using does not support the community toolbar" I'm not sure if all of these problems are related.
Post in the Safari community.
Mac Book Pro (around 18 months old)
If no other troubleshooting solutions are forthcoming and you have AppleCare, give them a call and get a case number. Otherwise,
take the computer to an Apple store or an AASP. Whichever is more convenient for you to get a proper diagnoses of what is actually going on.

Installing DM knocked out all USB and Media Card Reader

I installed the DM 4.3 from the CD tonight. Hooked up the BB and everything worked fine. Loaded some music onto the media card and downloaded some pictures. Then I unhooked to see if the music was on the Blackberry, when I hooed it back up, it wouldn't recognize. I tried a few times, then uninstalled the software, re-installed, still nothing, then un-installed and downloaded 4.7 and installed, still nothing, now my computer doesn't recognize ANY USB ports (web-cam, Media Center Remote) and none of the Media Card reader drives are visible in My Computer. When I insert the SD card from my camera, nothing. I uninstalled 4.7 and still nothing. Now I'm worried..
neuralgroove
Kudos! Thanks!

I installed the DM 4.3 from the CD tonight. Hooked up the BB and everything worked fine. Loaded some music onto the media card and downloaded some pictures. Then I unhooked to see if the music was on the Blackberry, when I hooed it back up, it wouldn't recognize. I tried a few times, then uninstalled the software, re-installed, still nothing, then un-installed and downloaded 4.7 and installed, still nothing, now my computer doesn't recognize ANY USB ports (web-cam, Media Center Remote) and none of the Media Card reader drives are visible in My Computer. When I insert the SD card from my camera, nothing. I uninstalled 4.7 and still nothing. Now I'm worried..
neuralgroove
Kudos! Thanks!

HOW CAN I GET MY DATA BACK ON MEDIA CARD AFTER WIPING DEVICE

please help, i wiped my device clean then did a back up and everything was back except the things i had on my media card. how do i get it back?

When you wiped your device, there is an option which you must check in order to wipe your Media card, did you have that checked or unchecked?
I am afraid that the Media Card in included in the backup of the device memory.
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Media card - 2 GB - memory problem

8100 Pearl - unable to load more than about 200 mb of mp3 music. Card shows plenty of add'l space available, but get error message that card is full. Have formatted card several times in the phone and reloaded mp3s. Same problem. Ideas?

I just installed a 2gb card and music. in options/advanced options/media card, my settings are
media card support>on
encryption mode> none
mass storage support> on
auto enable mass storage mode when connected>yes

Uninstalling Watsapp seems to have corrupted my pics! Cant view pics on media Card...

OK, so watsapp went mental, despite doing several battery pulls it remained crazy. So, of course, the next step would be to delete and reinstall. So I deleted the app. I now find that I cannot open all the pictures on my media card :/ It takes ages to index and though the pics are definately there (file manager showing % of memory card free) I cant get to them. I cant pick up from the PC either - blackberry link isnt picking up anything on my card OR device...(however it HAS taken off 16 random pics and put into a folder in my documents; which incidentally, I cant seem to restore to my z10).
Now I know what you're thinking; memory card has somehow been corrupted right? Well...No because I can view ALL my videos, music and 352 pictures (about 510 are inaccessible). I know it cant be the card as the pictures i can see are a complete mix match of dates from 2009 to present but all randomly mixed up :/
I have re-installed watsapp and all convos have backed up...
I have the latest softwarre so its not that. I can access everything on the card from PC but cant get them over into the link :/ WHY did BB have to make it like it has? (If it aint broke dont fix it!) The software was ace, you could just drag and drop. There is no 'restore' option or anything on my BB link.
I am going to do the obvious - battery pull again. If no joy then rebook with no sim. Still no joy Reboot with no media card. I dont know what else to do.
If I format the card will I lose all the pictures on it? I cant backup to the link either - there is no option :/
Can anyone help me? PLEASE

Hey MissKitten,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Just to clarify, you are not able to view the contents of the media card on your PC as well? (Not through BlackBerry Desktop Software but through My Computer).
I would suggest formatting the SD card, however formatting the SD card will erase all data. So I would attempt to back it up if possible.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Device instance error, vista can't see media card

hello,
I have a pearl 8110, with desktop 6 and vista. After upgrading to version 6 I get this device instance error and specifically can't load any media onto the memory card via usb.
USB\VID_0FCA&PID_8001\5&3100FCC1&0&5
been through the forums for months tracking this down on how to clear it. Downloaded the calfix.exe program as that was the only clue that related to the 8001 error, ran it and nothing, did not work. Fix was for versions 4.7 to ver 5.
I can sync, load and upgrade BB software without any problems, tried two different memory card manufacturers, formatted card, pulled battery so many time don't ask me to do it again. mass storage mode is on, but software keeps telling me to turn it on even though its already on, been on since day one! Everything works via bluetooth, pictures, video, mp3, but windows just can't see the memory card.
Also went through the computer management to loocate the drive, but no luck?
Does anyone have any ideas on how to fix?

Greetings, and welcome to the BlackBerry.com Support Forums.
Are you attempting the format or looking at the Media Card from the BB WHILE you are plugged to the USB?
Unplug and try it all again.
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Installing blackberry media synch

I several times I have tried to install your blackberry media sync but I keep getting error message spoke to t-mobile (my carrier) and they told me to contact blackberry I contacted blackberry and they told me to contact my carrier). I had the program on my computer but when my computer crashed I had to reinstall everything including blackberry program.
this is the messge i keep getting: blackberry Desktop software has encountered a problem and needs to close. We are sorry for inconvenience) send a error report. this is what is on the error report:
Blackberry Desktop Software
Error Signature
AppName: rim.desktop.exe.        AppVer: 6.1.0.36                       AppStamp:4eb85358
Modname: kernel32.dll               ModVer. 5.1.2600.5781              ModStamp:49c4f482
fDebug: 0                                  Offset: 00012afb
This error report includes: information regarding the condition of Blackberry Software when the problem occurred; the operating system version and computer hardware in use; your Digital Product ID, which could be used to identify your license; and the Internet Protocol (IP) address of your computer.
I But I am stuck and frustrated.

I don't think any BB has 8GB in device memory...a media card is required to reach such levels. You were mis-informed. Unless...do you presently have an 8GB media card in your BB? And is it just not being recognized? If so, that may be a different issue than we have been addressing...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Installing a media card

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