Installing Acrobat 10 using creative cloud membership

I have a new iMac (OS 10.9) I am installing creative cloud on. I have a plugin that doesn't support Acrobat 11, however I cannot seem to install Acrobat 10 through my creative cloud membership (which seems odd, as I can install other old CS6 apps). I found a trial version, however it requires me to enter a serial number. Is there any way to use my creative cloud memberhsip to install Acrobat 10?

Acrobat 10 is not available with Creative Cloud. So you cannot install it using your membership.
We can try to solve the compatibility problem with your plugin with Acrobat 11 though. Please provide some information of your plugin.
Regards,
Anoop

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I cannot install Acrobat through Creative Cloud

Hi,
I cannot install Acrobat through Creative Cloud on OSX 10.9.5. The error output is below.
I've tried:
Uninstall everything using the uninstallers
Restart
Run the CC Cleaner tool
Restart
Run sudo find . /Users/*/Library -name Adobe
Delete anything found
Runsudo find . /Library -name Adobe
Delete anything found
Restart
Reinstall
Errors as below
Can you suggest anything to allow me to install this, please?
I'm also seeing the error "The Add-on Creative Cloud Libraries installation failed because it is incompatible with installed…", then a link to https://creative.adobe.com/addons/patches/13042?feature_set=ikyosatrqd#.VOtgbrOsU80
Thank you.
Carolyn
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {D7E3240C-5D8B-4DCE-A5BA-D020514C232F} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

Moving this discussion to the Acrobat Installation & Update Issues forum.

Installing photoshop using creative cloud and it comes up with error code 50

installing photoshop using creative cloud and it comes up with error code 50, what is this?

Scannella please see Error Code 50 where this topic has been discussed.

Install Acrobat XI Creative cloud

Hi everybody
i have a problem, i can't install Acrobat XI with my creative cloud memebership…
i have install Acrobat XI last week, but i had to unsinstall it yesterday.
So now i want to reinstall it, but the Adobe apllication manager tell me that it is already install !!!
any idea to reinstall Acrobat XI ??
thanks a lot for your answer
Cyril

Hi evryone,
I have the same proplem... and try the proposed solutioons without success...
Installed Creative Cloud, and install Acrobat XI with the Creative Cloud App.
Then de-install Acrobat XI with the Acrobat uninstaller.
The CC App tell it's still installed, but it's not...
How to re-install ???
Thanks U

Can't re-install apps using creative cloud app on mac osx 10.7.5

I uninstalled all apps by dragging them into the trash.
now I want to reinstall
but the creative cloud app says "up to date"
how can I refresh it so that it looks on my HD?

Hi mike334411,
Please follow the mentioned kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try to install the software.
Kindly let us know whether it worked.
Regards,
Romit Sinha

Problem when installing apps using Creative Cloud

I just downloaded the apps on my second computer and Im forced to go into trial mode in order to use the apps (like PS, AI, ID etc. ) even though I have a paid CC mebership. It's like it does not recognize that Im logged in already.
I guess I can use the app until the trial period runs out, but what happens then?

Hi gobill,
Please check the host file and try to license again.
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Regards,
Romit Sinha

Acrobat DC (Creative Cloud) Quite Imposing en Pitstop Pro weg?

We hebben Acrobat DC geïnstalleerd (Creative Cloud) maar nu zijn onze extensies weg (Quite Imposing en Pitstop Pro) moeten deze nu opnieuw geïnstalleerd worden of zitten die nu verstopt op een andere plek.
We have installed Acrobat DC (Creative Cloud) but now our extensions, Quite Imposing and Pitstop Pro must now be reinstalled or are now hidden in a different place.

Neither Quite Software nor Enfocus have released their Acrobat DC-compatible versions of their plug-ins yet.
The MacOS version of Acrobat is now 64-bit and as such, the older versions of the plug-ins will not work at all. Don't even try installing them!!!! I believe Enfocus is planning a product release very soon that will be compatible with Acrobat DC. Quite Software is also working to complete their Acrobat DC-compatible plug-ins.
- Dov

Discontinued my creative cloud membership, and installed Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a self standing program. What do I do?

Discontinued my creative cloud membership, uninstalled Acrobat XI, and installed a brand new, purchased version Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a free standing program, and it IS installed. What do I do?

You may need to uninstall the Cloud (not just stop using it) and then run the Cleaner to remove all vestiges... and then reinstall Acrobat
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.

I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.
I am getting very frustrated with this. When I try to install the Creative Cloud thing it asks me to pay even though it says try for free.

Hi Mirrormonolith,
Please try the following steps assuming its a MAC:
1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
Please let me know of that worked.
-Ankit

Can I use my creative cloud membership on a second computer?

Can anyone tell me if I am permitted to use my adobe creative cloud membership on a second computer and if so, how do I download the apps?

Creative Cloud Help | Creative Cloud / Common Questions
Can I use the software I download from Creative Cloud on more than one machine?
Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.
if so, how do I download the apps?
Same way as you did the first time.
Sign in to creative.adobe.com, download the Cloud desktop app then download the software.

Install an app on multiple computers with the Creative Cloud membership?

I have the Creative Cloud membership. Can I install an app on multiple computers? I wouldn't use the app on different computers at the same time.

You can install on as many machines as you like, but the account can only ever be active on 2 machines at any given time. If you need to move to anotehr machine, you need to sign out with a full deactivation on one of the two machines in use.
Mylenium

I have a creative cloud membership and need to install on a new computer. When I go to the website it shows that I am a member but have no products. I would like to unactivate ;my old computer and activate and download onto my new one. My old one is de

I am trying to install my creative cloud programs onto my new computer. When I go to the website and log in, it shows that I have a creative cloud membership, but says I have no products. Not sure how I get the program downloaded. Any ideas?

you can install and use on up to two computers at any one time with your single-user license so you need not sign out from your old computer's cc app.
but if you no longer want cc on your old computer, open your desktop cc app and sign out, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
to install on your new computer go here and download the cc desktop app using your adobe id, Download Adobe Creative Cloud apps | Free Adobe CC trial

Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

Can a Creative Cloud membership be used on both a Windows device and a Mac?

I work on both a Windows device and a Mac. Can a Creative Cloud membership be used on both a Windows device and a Mac?

Yes. You are allowed to install up to two platforms and they can be a Mac and a PC.

Creative Cloud membership (one-year) .. I Can use the application on my Computer and Laptop

Creative Cloud membership (one-year) .. I Can use the application on my Computer and Laptop

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both computer Cloud subscriptions may not be in use at the same time

Installing Acrobat 10 using creative cloud membership

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