INSTALLING ACROBAT XI PRO ON WINDOWS 8.1 PRO

Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Error 1406.Could not write value DisableExceptionChainValidation to key \SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Acrobat.exe. Verify that you have sufficient access to that key, or contact your support personnel.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1406.Could not write value DisableExceptionChainValidation to key \SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Acrobat.exe. Verify that you have sufficient access to that key, or contact your support personnel.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

YES . I HAVE NOW FIX IT . IT WAS A PROBLEM WITH WINDOWS CONFIGURATION NOW RESOLVED AND FINALLY INSTALLED THE PACKAGE . I HAVE THE CREATIVE CLOUD SUITE. AND YOU WHAT PROGRAM ARE USING ?

Similar Messages

  • Recently installed Acrobat XI pro on Windows 8.1, won't let me feed into scanner, forces me to scan pages one by one, how do I solve this?

    I recently installed acrobat xi pro on windows 8.1. When I try to scan to create a pdf, it won't feed, instead it directs me to custom page and makes me create page by page. It's not a problem with my computer. How can I solve this? JK in Houston

    Hi jk in texas,
    Since you're using Acrobat on Windows, you can set up a scanning preset that uses the scanner's TWAIN driver. When the automatic document feeder is loaded, use the preset to have Acrobat "talk" to the scanner. For information about setting up presets, see Acrobat Help | Scan documents to PDF.
    Please let us know how it goes.
    Best,
    Sara

  • Why can I not install Acrobat XI Pro on a Windows 8.1/64 machine?

    Acrobat X Pro is running, but when I try to install Acrobat XI Pro through Adobe Creative Cloud on a Windows 8.1/64 machine it fails near the end of the installation.  It indicates that it failed with 7 errors, but nowhere are the errors accessible.  Can anyone help?

    Were you logged in as the administrator and did you have anti-virus disabled? CC may have some special installation requirements and you need to check the CC forum for such information.

  • Can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP3

    Newbie hozer can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP4.  At end of install via CD it hangs restarting Print Spooler (spooler) and Windows Image Acquisition (stisvc) services, err 1920, and all I can do is click Cancel and it uninstalls the whole dad gum thing.  I tried kb.adobe.com/cps/403/kb403613.html.  Not fixing it.
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    So after the third time I just hard-crashed the hard drive when it got to the last ("can't start Windows Image Acquisition", cancel/retry) window and I did end up with the files on the HDD but... they won't install or delete now.  I'm infested.  Try to install in Normal or Vega mode, it now pops up a filled in userid/serial number box, and when you click ok or retype it, it says the s/n is invalid.  I keep having to reboot to get Windows Installer to let me start it (another permissions problem).  So I'm stuck. UpToDateTrendMicro doesn't find any evil doers...  the kb403613 sent me to this forum,
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    Not sure it will help, but try it when logged in as the administrator and with anti-virus turned off. As far as error numbers, must of us have no clue (there seems to be a list at Adobe, but we don't work there.

  • I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

    I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

    YOu have purchased or been sold an upgrade from Acrobat 9 or 10. You simply need to prove you own that old version using its serial number. be sure to keep both serials forever.

  • I installed Acrobat X Pro on a Windows 7 Laptop.  I get error 1602 when attempting to update the product. Does anyone have any suggestions to fix it?

    I installed Acrobat X Pro on a Windows 7 laptop and get error code 1602 when attempting to update it.  I have tried the Repair Acrobat installation function in the help menu.

    Hey fdciii,
    Please try renaming the ARM folder at this location:
    C:\ProgramData\Adobe\ARM
    Now try updating Acrobat from the Help menu.
    You can also try installing updates from the following link:
    http://www.adobe.com/downloads/updates.html
    Regards,
    Anubha

  • Installing Acrobat 9 Pro on a virtual machine on my Mac using Parallels.  Not an upgrade but being asked what I upgraded from.

    I'm installing Acrobat 9 Pro for Windows on a virtual machine on my Mac (running Parallels).  I successfully installed the same program using the same discs on the same Mac previously, but that virtual machine became corrupt and can no longer be launched.  For this re-installation, the installation sequence is asking what version I upgraded from - but as this is not an upgrade, I get stuck at that step and am unable to complete the installation.  What should my next step be?

    Hi Akselowner,
    This error usually comes up if the serial number you are using is an Upgrade serial number.
    In such a case the installer will prompt to enter the previous qualifying version serial number.
    Please send me a private message with the serial number and I will validate and confirm that for you.
    If you do not have the previous qualifying version serial number then the current serial number needs to be unlocked.
    Please contact our customer service so that they can do the needful for you. You can even reach our chat support at http://adobe.ly/yxj0t6
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    Rave

  • Error installing acrobat XI Pro win 8.1 64 bit

    I am getting the following error every time I try to install Acrobat XI Pro on my windows 8.1 64-bit machine.
    I have tried looking everywhere I can find online having to do with this error but no matter what I try I cannot get it to install properly.
    Any help would much appreciated.

    Moving this question to the Acrobat Installation & Update issues forum.
    Acrobat Installation & Update Issues

  • Can't install Acrobat X Pro

    Trying to install Acrobat X Pro on Sony VAIO running Win7Pro 64bit. Always get toward end of install a "Rolling back action" msg as all the installed files are being removed. No problem installing on my XP computer. I've tried installing from hard disk (folder and files are not read-only), downloading and installing trial version, stopping all services (except Windows Installer), uninstalling all other Adobe products including Reader, changing language to UK English. I must admit that I haven't tried installing underwater yet, but considering it. Online with Adobe Support to no avail. Any ideas?

    Try this Install Checklist http://forums.adobe.com/thread/569663?tstart=0 to see if it helps
    Do a temp disable of your anti-virus (looks like you've done this)
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    Tape a four leaf clover to your forehead

  • Can't install Acrobat 9 Pro

    I have tried to install Acrobat 9 Pro and keep getting "Status: Stopping Services"  "Services to stop: Print Spooler". I have called the service folks and have had no assistance. Anybody have a fix for this? Running XP 32bit with current service packs.

    Such errors are system errors due to DLLs being missing or blocked. If you use any security tools, turn them off. Beyond that verify your Windows Update status and run all the necessary updates.
    Mylenium

  • I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?

    How do I get Acrobat XI pro on a Mac to work fully, and not just act like Acrobat Reader. i just paid and downloaded it, entered new serial number when requested, but when I open a .pdf I have no pro features showing (such as editing tools, convert to powerpoint, etc). I use XI pro on a windows PC and have no problem there.

    Perfect answer. And I feel a bit dumb (should have worked it out, but still finding my way round the Mac). Many thansk for the help.
          From: Test Screen Name <[email protected]>
    To: John Spencer <[email protected]>
    Sent: Saturday, 1 November 2014, 20:20
    Subject:  I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
    I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
    created by Test Screen Name in Acrobat Installation & Update Issues - View the full discussionYou probably still have Adobe Reader on the system. Be sure to run Acrobat instead. Use Launch Pad. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6889718#6889718 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:  To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.  Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Default printer resets at each reboot after installing Acrobat X Pro

    I installed Acrobat X Pro yesterday, and updated it after the install to version 10.1.4.  Since that time my default printer has been reset after each computer reboot to the first physical printer on my printers list - an HP 5900 series.  I want my default printer to be my HP 6940, which is local, connected by USB, and have gone into Start/Printers and Faxes on my Windows XP Professional machine to do this.  But each time I reboot, the default is switched back to the HP 5900.  The printers have been installed on my machine for years with no issues, and I had Acrobat 9 Professional on my machine until yesterday - with no issues.  I tried live chat for help, but the representative told my it was a physical printer issue and I needed to contact HP.  Can you help me stop my computer from resetting the default printer each time it is shut down?
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    Adobe PDF
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    (several network printers listed below here)
    Thanks!
    Bryan

    Hi William ,
    Please perform the following steps .
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Reboot and try installing in the new enabled Admin user account and check
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    Sukrit Dhingra

  • Just purchased an upgrade trouble installing acrobat x pro

    cant install acrobat x pro  . saying check system requirements . I have enough space and I have windows xp

    If it says you don't meet the requirements, then something is up. Check the specs here: http://www.adobe.com/products/acrobatpro/tech-specs.html. If you're not on SP3, then that could explain it already...
    Mylenium

  • CS6 - cannot install Acrobat X Pro

    Upon installed everything from the CS6 pack, it pops up that Acrobat X Pro cannot be installed with error message :
    ERROR: DW050:  - Acrobat Professional: Install failed
    Any idea?

    Mid of Aug. 2013, I bought a new Lenovo T430s notebook pc  & Adobe CS6 Master Collection (student edition, ENGLISH Version) in Hong Kong, then find out i could not install first all of the software in CS6 Master collection, and then could install all other software in CS6 Master collection,except Acrobat X Pro could not be installed.
    I use many methods listed in Adobe Help Community and had installation for over 5 times still cannot work it out.
    I then call to Adobe Technical Support Hotline: 852- 3071 4922 in Hong Kong, Mr David Leung at technical support talked to me three times in a week, and we communciate by email too.
    Over the phone, David Leung instructed to install Acrobat X Pro from my notebook pc 's safe mode by type in "misconfig" at run, but still could not install Acrobat X Pro from CS6 Master collection.
    Here are the whole case, and method to solve it, anyone face similar installation problem that could not install Acrobat X Pro from Adobe CS6 Master Collection under Window 8, could try this method that I use, and i could install Acrobat X Pro in success by myself finally over 10 days.
    Computer for install the software:
    - a NEW Lenovo Notebook computer, Model T430s, Window 8 (Traditional Chinese Version), Microsoft Office 2013,
    NO Anti-virsus software and other software are installed, deleted Adobe AIR installed in the notebook computer
    Actions Taken try to install CS6 Master Collection and Acrobat X Pro (* BUT NOT WORK):
    - use Adobe Creative Cloud Cleaner Tool
    - set Regional Language Setting to UK English in computer
    - reinstall CS6 master collection, and Acrobat X Pro for few times
    - used another new set up administrator account to log in computer to install the software
    Notes:
    - First time to install CS6 master collection, only Acrobat X Pro and InDesign Software BOTH could not installed successfully.Then base on a Chinese user in China posted info online from google, and use his method to delete 'Caps.db' and 'pdb.db' in Program Files(x86)/common files/adobe/caps, then re-install CS6 master collection, then InDesign and other software could be installed, but only Acrobat X Pro still cannot be installed.
    Aug 23. 2013, I click on the given link from Adobe techncial support David Leung by email: 
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.htmlhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    I read the solutions info at the link ant then take the following action:
    Action DONE:
    Go to  D:\Adobe CS6\payloads\Microsoft_VC80_CRT_x86
    -         Then see its Install Shield Wizard, and CLICK “Repair” Icon, then enter
    -         Then install the Acrobat X Pro of the CS6 Master collection
    -         Then show this error after installation is not done successfully
    -         * Note: now has only Three Error messages
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
    MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed
    I see one of the error message is Error 1335 , which has shown in some of the past trial installation of Acrobat X Pro from Cs6 master collection.  I then go to search error 1335 on Adobe help community online and see this link info:
    http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
    Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows
    I then use its mention method, I COPY the DISC 1 of Adobe Cs6 master collection from the D: of my notebook computer to my computer Desktop 's new folder (I make a new folder on desktop first). Then I install the Acrobat X Pro from the copied whole disc 1 at the Desktop folder, then I could install Acrobat X Pro immediately and successfully to my Window 8 (Chinese) platform notebook computer. I could use Acrobat X Pro (i.e Acrobat 10.0) at the computer now.  It means to install Acrobat X Pro from DESKTOP is the solution.
    ** FOR ADOBE:
    Share these with you, hope it could help, and wish ADOBE could archive my case and this method to help all others.
    Normal users same as me must feel frustrations if could not install Adobe software. ADOBE as an international software developer should fix the bugs asap once it already know the bugs relate to Window 8 or any other new pc software may crash Adobe software !!!
    ZenZenSun
    Hong Kong

  • HELP!  when installing Acrobat X Pro, the checkbox says "OS REQUIREMENTS NOT MET.?"

    HELP!  when installing Acrobat X Pro, the checkbox says "OS REQUIREMENTS NOT MET. CURRENT OS: WINDOWS VISTA SP0 64 BIT." SERVICE PACK 2 RECOMMENDED." 
    Then after install, it says fatal error 1603 --and im still stuck with adobe acrobat 9.

    mylenium,
    sorry.
    the issue is i run windows 7, but acrobat x thinks im on windows vista for some reason.
    the install goes all the way thru --and then gives the fatal error 1603.
    indd, illustrator and photoishop are on without issue....
    maybe there is a patch i need to try?
    thanks,
    chris
    (graphic designer 15 years)

  • While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation a

    While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." How to resolve it.
    How do I modify the system.

    Hi Rgardezi,
    The only reason why Acrobat installation fails and throw this error message is when there are some services running in the background causing the installer not to complete the installation. My take is try the following steps and suggest if you were able to install the products or not :
    1) Navigate to control panel and confirm that there is no line Item that talks about Acrobat. If you see Acrobat XI listed there, please remove them.
    2) Perform a selective Start up using the steps mentioned in this link.
    Please suggest if the above mentioned steps were able to resolve the query for you or not.
    Cheers,
    Kartikay Sharma

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