Installing Adobe Pro X on my new computer

My old computer "died" but the Adobe Pro X could not be transferred to my new computer.  I tried to "chat" with Sanjay to figure out how to do this, but the "chat" was not helpful.  I do remote work from home for a law firm that is about 1,000 miles away.  He told me that the license had to be accessed by the law firm manager in order for it to be reinstalled.  Interestingly, the license is under my account with my name and email.  The law firm manager provided me with access to her account - the license is not listed under her account.  I need to reinstall Adobe Pro X on my new computer - the license has been paid for and I should be able to do this from my account.  How can I get this reinstalled on my new computer?  Thank you.

Hi amedre,
I have checked your account and the serial number you have is a Volume License.
You can go ahead and download Acrobat 10 Pro from : http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
and use the serial number to activate it on the new computer.
Regards,
Ravi

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