Installing Adobe products on 2 computers.

I recently purchased a laptop and am on vacation with it. I have the download codes copied from my Adobe products on my home computer. I was told I could use the products on a total of 2 computers, but the codes only work once. How can I remdy this?
The products I have codes for are:
Adobe Master Collection CS5
Photoshop Elements 8.0
Adobe Acrobat 8
Adobe Acrobat 9 (upgrade)
Adobe Distiller 8
Adobe Distiller 9 (upgrade)

You call support to reset activations.
Mylenium

Similar Messages

"Installation is forbidden by system policy - Error: 1625" when installing Adobe Products.

Hi All,
We run Windows 7 Ent 64 bit OS in our company and recently we have started getting the following error "Installation is forbidden by system policy - Error: 1625" when installing Adobe Products even though i am logged in as an Administrator.
We do not have any policies configured in our enviroment to restrict installations.
Thanks

Hi,
May this will help you...
Error 1625: This installation is forbidden by system policy occurs when installing or updating TurboTax.
Possible Causes
You're not logged in as an administrator.
Your Windows Installer system policy prevents you from installing digitally-signed software updates.
Solutions
Log on to your computer with administrative rights, and then install (or update) TurboTax.
If that doesn't work, you will need to enable installation of digitally-signed software updates:
Windows 7, 8 or Vista
Hold down the Windows key and press R to bring up the Run window.
On the Run window, type gpedit.msc, and then click OK.
On the Local Group Policy window, navigate to Local Computer Policy, then Computer Configuration, then Administrative Templates, then Windows Components, and then Windows Installer.
Double-click Prohibit non-administrators from applying vendor-signed updates.
Click Disabled, and then click OK.
Windows XP
Click Start on the Windows taskbar, and then click Run.
On the Run window, type gpedit.msc, and then click OK.
On the Group Policy window, navigate to Local Computer Policy, then Computer Configuration, then Administrative Templates, then Windows Components, and then Windows Installer.
Double-click Prohibit non-administrators from applying vendor signed updates.
Click Disabled, and then click OK.
Regards,
Techvedic

Expired trial prevents me to access previously installed Adobe Products

Hi all,
I installed the Creative Suite 5.5 and Acrobat Reader.
Then I wanted to try Creative Cloud and installed it.
Now 30 days has passed and my trial has expired. It should not have any impact on my previsouly installed adobe products but now I can't view any PDF as before opening Reader, it splashes the Expired trial. This should not behave this way.
I tried to uninstall the Creative Could or the Application Manager but it cannot be done (Windows XP). Indeed, there is no entry for "Application Manager" or "Creative Cloud" in the Uninstall programs list under Windows Control Panel. And I surely don't want to uninstall my other Adobe products.
So my question is simple: how do I remove Creative Cloud to restore my previous access to previously installed Adobe products like Acrobat Reader?
Thanks in advance for your answer.
Regards,
nico.

On Installing the Creative Cloud the file association of the computer got changed becuase of which you are facing these issues.
There will be no entry as of Creative Cloud, the product will be listed ex:- Illustrator CS6 , InDesign CS6 etc
Follow the below given step to uninstall :-
1) Go to Control Panel-->Add/Remove Programs
2) Select the CS6 product
3) Click on "Uninstall"

Error installing Adobe products

Because when you install any Adobe product I get this:
Exit Code: 34
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s)
FATAL: Payload 'Adobe CSXS Extensions CS6 7.0.0.108 {36ED9E51-70B5-4AA9-B99B-D21F5BA2B1D6}' information not found in Media_db.
Help me solve this problem occupy :c

Hi
Please Refer : http://forums.adobe.com/message/4417166
http://forums.adobe.com/message/4402184

Not able to install Adobe products on Mac ( Error )

I am getting an error like this on installing any of the products of adobe.
Before it was showing install Adobe Application Manager.
I downloaded AAM from adobe website and now, none of the products are installing.
Flash player is installed.
Canon EOS 5D Mark III | Canon 16-35 f/2.8 | Canon 85mm f/1.8 |
Apple Macbook Pro 15" Retina, i7, 16GB Ram, 2GB Graphics | iMac 27" i5, 32GB RAM |

Hegdevinu91 which Adobe software or service are you trying to install? What version of Mac OS are you utilizing?

Installing Adobe Software on two computers

Hi Guys
I have a licence and have installed my software on my iMac - I am now trying to do the same with another iMac, the installation is successful until I open it, it only runs on trial and asks me for a serial key? I thought you could install Adobe software direct form the creative cloud on two computers acn some body help me please?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Installing adobe products not working

I have a flat screen imac running leopard that will not allow me to install adobe illustrator 10.0 or InDesign 2.0.. i know these are older products but they are still compatible with my computer and software. when I click on the install folder nothing happens but Script editor launches and show up at the top left of the computer screen.

Yeah Im at a loss too for what is going On here I Do Audio video Editing On the PC side till Now Just got a Not even 6 mo old Mac book pro Dual core 2.5 Ghz 17 in 160 Gb HD 2 GB Ramm did fresh reinstalled of tiger Patched to 10.4.11 then asked the tech at apple store best way to go for Installing my Adobe CS3.3 Master Suite for windows on Here As I said I did not want to go with Lepord as well as I do not use vista yet on PC side with my audio video Apps Abelton live 7.0 Reason 4 Pro tools 7.4 M powered Avid media Composer 3.0 and everything Adobe Makes now he says 2 ways to go VM fusion Or Parallels He likes the Parallels I go that route I install it realize to make Adobe suite work I have too do a custom Virtual machine with 1.5 GB ramm instead of default 512 MB and I create virtual HD at 60 GB instead of default 32 GB which The first time i Installed the master Collection at the 32 GB setting I think it ran out of disk space on the install so i increased the VM to the current settings went to Adobe to Parallels site and Got updates and windows and apple removal tools and ran them here goes reinstall # 3 it takes about 1 1/2 Hrs then at end give ya the error 19-20 errors and when you go look into the folders in Program files adobe there are no Icon launch files and in your programs tab under adobe suite all you see is 2 icons that do not launch anything ? any help is greatly appreciated new to Macs Like them but a lil discouraged !!!!

Re-Installing Adobe Production Premium

Hello
I've recently purchased a new computer and would like to download my copy of Adobe Production Premium on it.
However, the serial number is there, but the Download option doesn't appear on the 'Plans & Products' page. Instead there
is a message typed in red: We are unable to load all your plans & products. Please try again.
I am in desperate need to continue a project with a deadline approaching.
Can you please advise.
Kind Regards
Karl.

I assume you are talking about CS6. Read the instructions otherwise you wont be able to download.
Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools

Buying hardware with installed Adobe products

Hi there,
I was looking at some eBay auctions and found that there are laptop sold with Adobe Master Collection. I asked one seller and he told me this is some kind of group license and I wouldn't be able to register under my own name. Personally I think this isn't completly legal on part of that particular seller (and obiously they boast about the retail value of the full package supposedly being included), but I wanted to ask a more general question.
Is it possible to buy legally a piece of hardware with an Adobe product preinstalled, sort of like Windows Oem version ?

Is it possible, yes. It is at all likely, no. If sounds too good to be true, then it probably is. You can report the seller at [email protected] Thanks for not posting link information here.

Unable to install Adobe products on OS X 10.7.5 - desperately seeking advice!

Hi there, this is my last option so hoping someone can help. I have Adobe CS5 and I cannot get it to install on my mac. I have used a trial before but now cannot get any version of any adobe program to install. When the installer starts up, it gets about 3/4 of the way and then I get the following:
'Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.'
I have done this and it detects that there are no problems. I have since used the Adobe clean up app, ensured there are no left over files from any adobe program remaining and even backed up the entire machine and reinstalled OS Lion (as I thought it was something to do with the ditto command being corrupt - it doesn't seem to be) but nothing works. It is is definitely an adobe related issue and not a fault with the disk as I have tried the CS6 trial but it does the same as the full copy of CS5.
If anyone has any ideas then that would be hugely appreciated as I am beyond frustrated and have spent hours reading forums and trying different approaches.
Many thanks

You can try this to see if it helps: Repair your hard drive and permissions. The first is if you are running Snow Leopard. The second if you are running Lion or Mountain Lion.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

Installing Adobe products

I just downloaded Creative Cloud and want to get started with Adobe Illustrator but I don't see that AI has been installed on my computer although it says that it is "Actualizado" or "Up to date"

CC desktop lists applications as "Up to Date" when not installed
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

Can I install adobe reader on 2 computers for the same online price?

Please help

If it's Acrobat then technically, yes. But they should be for your use (such as your main workstation and a laptop or other portable) and not someone else.

Installing Acrobat Broke Other Adobe Products

Hello there,
Hopefully this is the appropriate forum... I recently installed Acrobat 9, which broke all of my other installed Adobe products. I'm officially a Technical writer, so I have RoboHelp (version 8 if it matters) and Captivate (6); I recently took on some other duties, so I acquired a license for CS5 and most recently one for Acrobat 9. I had CS5 and RoboHelp/Captivate existing together peacefully, but when I installed/activated Acrobat 9, everything else stopped working (though Acrobat works).
The CS5 programs seem to have been deregistered entirely because they're now being treated like trials again whenever I open any of those programs (Photoshop, Illustrator, InDesign, Dreamweaver, etc). Starting RoboHelp gives me an error 5: "This product has has encountered a problem which requires that you restart your computer before it can be launched." And Captivate just plain won't launch (says it has stopped working moments after launch).
I'm assuming these problems are all related, but I don't really know how beyond a licensing conflict, and I don't know how to fix them without uninstalling everything and starting from scratch. So far I've tried restarting a couple times, as the RoboHelp error suggested. Before I realized it was everything and not just RoboHelp I also attempted to uninstall RoboHelp and delete some folders, as suggested in this forum post. Neither helped (and RoboHelp wouldn't uninstall properly either). I'm not even sure where to begin to search for a solution to this problem, so I'm hoping some Adobe experts can shine some light on what's going wrong here.
Thanks a ton to anyone who can help!

I still haven't been able to figure this out. I'm probably going to make a support call today, but I'd still appreciate any help. Thanks!

Can I desintall and re-install Adobe CC on one of my two computers (in my subscription I am supposed to be limited to 2 computers)?

I have a subscription that allows me to install Adobe CC on two computers. I currently have a problem with one of my computers and need to reformat it, so that wil desintall Adobe CC. Will I be authorized to re-install it afterwards or does it count as a third computer ? Thank you for your answers !

You can install and sign in on another (third) machine but that will normally sign you out on other machines. If you are able to sign out of the troubled machine then do so.

Having trouble re-installing adobe Premiere elements

So I got my first new computer in six years, and bought adobe premiere elements 13. I signed up for adobe, got it all sorted and then my brand new computer blue screened. I got it wiped and exchanged at best buy, but now I can't re-install it! I have the instillation code, but I am always told that it is invalid despite triple checking and trying across multiple days; so I can't get a serial number. Additionally the product does not show up in my account for some reason. I was also told that I can install each product on two computers... This was bought brand new in plastic wrap at best buy, and only ever transferred onto my one, broken computer, so why is it already maxed out?
And if I have this many problems so soon, I am definitely not paying premium for phone support! So do I even have options, or did I just waste $80?

If you bought the software at Best Buy then the chances are you received a redemption code with it rather than a serial number. That redemption code is used once (only once) to acquire the serial number for your software. If you had the software installed and activated on the original machine before it blue-screened then the serial number you used for that is the serial number you need... it is tied to your license for its lifetime. If you did not deactivate the original installation due to not being able to, then there is at least one activation that is sitting in limbo. You need to contact Adobe Support thru chat or phone to get the activations reset to regain it. If you did not register your product with Adobe then it is not likely to be listed under your account.
You can always try contacting Best Buy to see if they can provide a new redemption code.
You can always try to contact Adobe Support thru chat or phone (when they are available) to see if they have any record of your software whereby they might be able to provide you with a new serial number.

Installing Adobe products on 2 computers.

Similar Messages

Maybe you are looking for