Installing Adobe Reader or Flash

It seems that no matter what website you go to, you need to have installed either Adobe Reader or Flash. I tried to do both and got the same error for both. Is it not possible to install those programs on the Pearl?
Thanks
Jeff

Please, you wrote "But the BlackBerry can natively read PDF files", you mean that:
- I can read an Acrobat document that I have previously stored on the multimedia card,
or:
-you mean that I can read Acrobat attachment of email messages?
The difference is thin but real.
I'm interested to read Acrobat document stored local.
Thank you.

Similar Messages

Installing Adobe Reader and Flash on OEM systems

Hello,
I wanted to know who I would need to contact or if I would need to contact someone to gain permission to install Adobe Reader and Flash on the custom PCs I build.
Let me know, thanks so much!
-Blacker.

Start here
https://www.adobe.com/cfusion/mmform/index.cfm?name=distribution_form&pv=fp
or
http://www.adobe.com/products/reader/distribution.html
http://www.adobe.com/products/players/flash-player-distribution.html

Hi im unable to install adobe reader on mac os 10.6.8

trying to install adobe reader n flash player on mac 10.6.8 but gets an error message :The installation failed and contact the software manufacturer.

Try downloading the installer from http://get.adobe.com/reader/enterprise/
[topic moved to Adobe Reader forum]

How do i install adobe reader on a flash drive?????

how do i install adobe reader on a flash drive?

I don't know if this will work; it will certainly not create a "portable" Adobe Reader.
But it may install on the flash driver, to be used only on the computer that installed it.
Download and run the offline installer from http://get.adobe.com/reader/enterprise/
On the Reader setup panel, click on 'Change Destination Folder' and select your flash drive.
Let us know how that goes; I am curious...

I cannot install Adobe Reader 10.1.04 on my Windows Vista computer

I've been unable to install Adobe Reader on my Windows Vista (SP1) 32-bit Toshiba laptop, and would really appreciate some help.
Here's the error message I get:
Error 1402. Could not open key: UNKNOWN\.api\AcroExch.Plugin\ShellNew. Verify that you have sufficient access to that key, or contact your support personnel.
Here's a brief history of what I've already tried:
# 1 - Downloaded AdbeRdr1014_en_US.exe as a stand alone file multiple times from different servers and sites.
# 2 - Uninstalled Adobe Reader 9.0
# 3 - Ran AdbeArCleaner.exe multiple times to remove ANY perious verions of Acrobat and/or Reader.
# 4 - Opened each of my 4 browsers, latest verions of IE, Opera, Firefox, and Chrome, searched for Plugins and/or Add Ons and removed ANY Adobe related apps except Flash.
# 5 - Opened the Control Panel, Programs, searched for and removed ANY versions of Acro Quick Reader or Quick Writer.
# 6 - Ran Norton Utilities Clean Registry multiple times.
# 7 - When trying to install Reader 10.1.04 I had PREVIOUSLY received this error message:
Error 1402.Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\AcroExch.Document\Shell\Open\Command. Verify that you have sufficient access to that key, or contact your support personnel.
However, after using Adobe Cleaning Tool, I no longer got this error.
# 8 - I also disabled my A-V Program during all installation attempts, Kaspersky PURE 2.0.
The reason that I wanted to update to Adobe Reader 10 was that Kaspersky did a vulnerability check which indicated:
"Adobe Reader/Acrobat Multiple Vulnerabilities"
See: http://www.securelist.com/en/advisories/47133/?function=advisories&VN=47133
Solution was to update to version 10.1.2 (or higher).
Now I can't open any .PDF files. I can't find the so-called Plugin which is causing the installation to stop. The installation of Reader 10.1.04 gets to around 96% complete, then fails and rolls back.
# 9 - Is there an easy fix, such as a tool that will autyomatically remove any relevant registry key, or apply the correct administrative attributes to the registry keys? If not, can you please talk me through this step by step. I've never been so stumped or frustrated performing a software upgrade, what I thought would be a simple task.
THANKS in advance for your help which is much appreciated.
Cheers,
Ecto

Hi Pat,
I feel like I'm falling deeper and deeper down the rabbit hole, operating in an area in which I am totally unfamiliar. I know a great deal about computers, but that still leaves me ignorant about many other things.
I had previously downloaded subinacl.msi in my research on Vista permissions and the inability to install Reader 10.1.04. In Vista, Windows Installer is a Service, not a program. I don't even understand what that means. I had previously tried changing the file extension of subinacl.msi to subinacl.exe but that didn't work. Then I looked for an EXE version of the file. No luck with that. Your pointing me to http://weblogs.asp.net/rternier/archive/2007/02/01/how-to-install-msi-files-on-vista.aspx was helpful up to a point. The post assumed I would know what to do with the bat file template:
"C:\Windows\System32\msiExec.exe -i C:\Users\rternier\Documents\Downloads\tfpt.msi"
I changed it to the following:
C:\Windows\System32\msiExec.exe -i C:\Users\aecolkercpa\Downloads\subinacl.msi
PLEASE NOTE: I store and run all downloaded installation files from the directory C:\Users\aecolkercpa\Downloads\
Usually, after installing a program from an installation file I will delete the installation file, unless there is a problem installing the application. In that case, I save the installation file until the problem is resolved.
Also, I am not sure if the first phrase in the BAT file I created is correct,
C:\Windows\System32\msiExec.exe -i
I called the file Install MSI.bat and ran as administrator.
I clicked on Accept the warranty terms, and the msi file began to be installed. Then I got a blue screen error BAD_POOL_HEADER with lots of text messages on it. I had to reboot. When I rebooted, Windows asked if I wanted to search for a solution online to the shut down, and gave me this report:
"Troubleshoot a problem with your antivirus software
A problem related to your antivirus software caused your computer to shut down unexpectedly to protect itself from data corruption or loss.
To try to solve this problem, follow these steps. One step might solve the problem, but if it doesn't, then go on to the next step.
Update your antivirus software
Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps:
Click to open Microsoft Security Center.
Click Malware protection.
If your software needs to be updated, click Update now.
If Windows can detect your antivirus software, it will be listed under Virus protection.
If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software.
Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates.
Check for multiple antivirus programs running on your computer
Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps:
Click the Start button , right-click Computer, and then click Manage. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the left pane, double-click Services and Applications, and then click Services.
Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program.
Contact the antivirus manufacturer
If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support."
Since I was unsure how to parse the BAT file, it probably contained errors, which may be the reason behind the blue screen crash. Should I have moved the bat file and the subinacl.msi file to the Windows/System32 directory before running it? To a different location than the download directory?
At this point I'm rather burned out. Perhaps 50+ hours of my time have gone into trying to install a simple program, Adobe Reader 10.1.04. I would love to succeed, but I think my lack of comprehension is making it even more difficult than it might otherwise be. Instead, I'm becoming more and more confused and frustrated by all these detours and additional issues.
Is it possible Pat to arrange for you to have remote login access to my machine using Go to My PC or some other application, so that you can hands on accomplish in perhaps 5 minutes, what might take me 5 more weeks (or months) to get done?
I feel we are close to solving this puzzle, but it keeps on slipping away.
Please let me know your thoughts, and thanks as always for your help.
Cheers,
Joel
Message was edited by: EctoSD

Can't install Adobe Reader 11

Once I have finished downloading the .exe file for Adobe Reader 11, an error message pops up saying the .exe file is not a vaild Win32 application. I am running Windows 7 64-bit. I uninstalled a version of Adobe Reader 10 because it was unable to open perfectly good .pdf files, saying the files were corrupted. Any ideas on how I can install Adobe Reader 11? It's difficult not having it!

Some more information: I downloaded both the small setup.exe file and the full-size reader installation file (from the enterprise site) on a different computer. Using the setup.exe file, I was able to successfully install Adobe Reader 11 on the other computer. I copied both of these files to a flash drive and tried to install them on the laptop. Neither worked. When I double-click on the setup.exe file, nothing happens. When I double-click on the full-size file, I get an error message saying there was an error running scripts, and did I want to continue running scripts on the page. Once that screen disappears, the program is not installed and the installation file disappears from the flash drive. Does anyone out there have any idea what is going on?
Sam

How do I install Adobe Reader onto a computer with no internet?

I have a computer running Windows 8 with no internet connection. Is there a way to install Adobe Reader onto the machine with either CD or a USB drive?
Also, would there be a simple way to keep Adobe Reader updated offline?

Download the FULL installer here: http://get.adobe.com/reader/enterprise/
Put it on a flash drive and install it from there.
Bookmark that link for future reference

How to Install adobe reader on Samsung product with Windows RT

Hi, I have an Samsung ATIV but with windows RT but cant always read flash. How do I install adobe?
Many Thanks
Karl Nilsson
[email address removed]
Message was edited by: Truckcentralen

So is your problem with Adobe Reader, or Flash?
P.S. this is a public forum; please do not post your email address!

Installing Adobe Reader on a Thin Client

I have 27 Thin clients (HP t5639w) to set up in the next day or two... the problem: right out of the box, I am unable to install Adobe Reader on them. I have made room to install by using a flash drive to increase RAM, and Reader appears to have successfully loaded, but each time I try to open after install I get the following error message: "Font Capture: AcroRd32.exe Application Error.... The exception unknown software. Exception (0xc06d007e) occurred in the application at location 0x7c812afb."
I've tried to contact HP customer support - unfortunately, they refer me to the HP website and tell me to download the version there. It's the same version I've tried to install - no luck. I have installed other software on the Thin Clients successfully, but I'm only having an issue with Reader.
Anyone else have a similar issue? Any ideas?

Here's the process:
·         Download Adobe to USB drive
·         Remove write filter – reboot
·         Create temporary TEMP and TMP folders on C: drive
·         Change Windows TEMP variables (both TEMP and TMP) to a folder on the “Hard Disk” – Reboot (Make a note of values before changing).
·         Install Adobe Reader – Reboot
·         Run Adobe Reader – If runs reboot
·         Replace TEMP and TMP variable entries (Usually Z:\TEMP and Z:\TMP respectively) – Reboot
·         Delete temporary TEMP and TMP folders – reboot
·         Re-enable write filter
This worked for me!

Unable to install Adobe Reader 10 or 11

I was trying to open a PDF from government website.
After I opened the file it says that I need a higher version of adobe reader to see the content.
So I went to Adobe website and tried to update my reader.
During the installation an error occurred saying that I already have a more functional version installed.
I then tried again to open that PDF, still telling me to update my reader, so I went to add/remove programs and uninstalled my Adobe Reader XI
Now the serious problem starts, After the uninstall, I DON'T have a reader nor acrobat installed on my system.
But when I tried to download and install Adobe Reader 11 (install_reader11_en_gtbd_awe_aih.exe) at 79% it shows an error and returns this message:
"Windows Installer does not permit updating of managed advertised products. At least one feature of the product must be installed before applying the update."
Similar situation for Adobe Reader 10 (install_reader10_en_mssd_aaa_aih) stops at 79%, returns another message:
"Setup had detected that you already have a more functional product installed. Setup will now terminate."
Both process showing "Downloading" before 75%, and "Installing" at 76%, then error occurs at 79%
I checked for other Adobe products I have installed on my machine, they are:
AIR
Audition 3.0
Flash Player 14 ActiveX
Photoshop CS5.1
Shockwave Player 12.0
I've never used AIR so I uninstalled it as well, but problem remains.
Now I can't open any PDF on my system, and I don't have a Adobe Reader installed. It's either telling me I have a more functional version or I need at least one feature of the product installed before applying the update.
What can I do now? I don't want to re-install all Adobe products. Hoping for a solution.

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Suspicious behaviour: Does installing Adobe Reader also installs Google Toolbar and Chrome?

Adobe staff, please confirm this behaviour...
Yesterday I downloaded Adobe Reader from http://get.adobe.com/reader/ for my freshly installed Windows 7
computer.
While installing Adobe Reader, the app also automagically installed Google Toolbar on my IE and Chrome on my computer.
While I have nothing against having a Google Toolbar or Chrome, the sneaky way they are installed bothers me...
That's the kind of thing that malware and spyware would do... not Adobe!
So can someone from Adobe please confirm that this is the behaviour of Adobe Reader? I'm beginning to get a bit concerned.
By the way, I did not see any opt-out box?
If there was one, then it's so well-hidden that I missed it!
Thanks.

"If you cared to Google, there has been numerous instances where users have complained that
bundled software were installed either:
1) Without their permission
2) The opt-out tickbox is unobvious to the user because of the form's vague design"
Without their permission??? Unobvious???
Are you serious?
Are you HIGH?
Are you that naive?
See the screen shot. There is a box to uncheck if you DON'T want the Google software. I've been in these forums (Reader, Acrobat, Flash Player, Dreamweaver, Photoshop, Fireworks) since 2004 and have been fixing other people's computers since 2002. One of the STUPIDEST THINGS I've ever heard in all that time is "I don't have time to uncheck a box"...
from people who then have the time to:
investigate what installed that they DIDN'T uncheck thebox for...
research exactly where it came from...
then they come here...
set up an Adobe ID and log into the forum...
search for the right forum to post in...
and then proceed to spew out a lengthy verbose and intricate account of how they "got hijacked" by software they didn't have less than half a second to prevent installing by... wait for it... unchecking a little box WITH A SINGLE MOUSE CLICK.
I understand you're ticked off because you made a dumb mistake and I'm really sorry you feel that you were "taken advantage of" and had software installed without your permission after you FAILED to choose NOT to install it. But if you plan to continue using computers let me give you a piece of advice...
If you haven't read it... and I mean REALLY read it... DON'T click it.

Why can't I install adobe reader 11.0 on my mac?

I have a Mac 0s X, 10.6.8
For months I have had trouble installing Adobe Flash 11.7. I've been on the Forum about the problem for a week and have had suggestions, none of which have worked.
Today I tried to install Adobe Reader 11.0 and cannot install it either. Here is the screen shot:
tottieirene

This is the error message I receive:
"The update could not be applied because the Adobe Reader application contents were modified since the original installation.
Please reinstall Adobe Reader amd check for updates again.
Error 1301"
tottieirene

OS X How to best install Adobe Reader X if Reader 9.x is already installed

My users have MacBooks running either OS10.5.8 or 10.6.x. All of them have some version of Adobe Reader 9.x. What is the best method to install Adobe Reader X upon these computers? We see that Reader X has an uninstaller, but Reader 9.x does not? Users also have installed Adobe Photoshop Elements 8, Adobe Flash Player 10.x, Adobe Shockwave 11.x (Not sure if this changes anything pertaining to installs and uninstalls)
Thank you.

I have both installed on my Mac. But to uninstall Reader 9, drag the Reader 9 folder from Application to the trash. You should also trash the PDFViewer plugin (Library > Internet Plugins).

Will you please help me install Adobe Reader 9.0 or later?

Will you please help me install Adobe Reader 9.0 or later and Adobe Flash plug-in 10.0 or later?

Do you get any error while doing so?
If so, Remove the existing adobe reader from you machine and run the Adobe Reader Cleaner Tool and download Latest Adobe Reader from the below link.
http://get.adobe.com/reader/enterprise/

Cant install adobe reader

Every time I try to install Adobe Reader on my computer, I get a scripts error detected and it will not install the program. I have Adobe Flash Player II ActiveX installed. I have tried using IE and Firefox and Google Chrome as internet browsers and have the same outcome.
I have run my antimalware, super antispyware, and spybot programs, not to mention my norton security program which has not detected any problems.
Why am I not able to install Adobe Reader?

I don't know the "why", but I suspect that's not what you really want. Try downloading its full installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Installing Adobe Reader or Flash

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