Installing an add-in for Outlook 2010

We are attempting to install an add-in to Outlook 2010 32-bit on a 64-bit platform.
The installation has been built in Installshield 2012 and on my own profile correctly installs the registry entries (into HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Addins) and the add-in.
When I log in to the same computer as a user and open Outlook, the add-in does not appear and the registry entry appears in HKCU.
I've followed the instructions in this article (http://blogs.msdn.com/b/vsto/archive/2010/03/08/deploying-your-vsto-add-ins-to-all-users-saurabh-bhatia.aspx) and am a little stuck now.
Any help would be greatly appreciated.
Kind Regards, Sumone

Hello Sumone,
Make sure that you did all the steps described in the
Deploying an Office Solution by Using Windows Installer article in MSDN. Be aware, you need to have admin privileges for installing add-ins for all users.

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    Since this is an Exchange forum and your issue is related to domain.live.com, I recommend you contact with domain.live.com support to get quicker and more professional help:<cite class="_Vc">https://domains.live.com/support/
    </cite>
    Thanks for your understanding in advance.
    Best regards,
    Angela Shi
    TechNet Community Support

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    Microsoft.VisualStudio.Tools.Office.Runtime
    Assembly Version: 10.0.0.0
    Win32 Version: 10.0.40305.0
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    System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
    System
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    Win32 Version: 4.0.30319.18021 built by: FX45RTMGDR
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
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    Win32 Version: 4.0.30319.18060 built by: FX45RTMGDR
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    System.Xml
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    Win32 Version: 4.0.30319.18055 built by: FX45RTMGDR
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    Microsoft.VisualStudio.Tools.Applications.Hosting
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    Microsoft.VisualStudio.Tools.Applications.Runtime
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    Win32 Version: 10.0.40305.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Runtime/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Runtime.dll
    System.Deployment
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Deployment/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
    Microsoft.VisualStudio.Tools.Applications.ServerDocument
    Assembly Version: 10.0.0.0
    Win32 Version: 10.0.40305.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.ServerDocument/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.ServerDocument.dll
    System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18036 built by: FX45RTMGDR
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.18021 built by: FX45RTMGDR
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    System.Xml.Linq
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.17929 built by: FX45RTMREL
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
    Microsoft.Office.Tools
    Assembly Version: 10.0.0.0
    Win32 Version: 10.0.40305.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.dll
    Microsoft.Office.Tools.Common.Implementation
    Assembly Version: 10.0.0.0
    Win32 Version: 10.0.40305.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common.Implementation/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.Implementation.dll
    Microsoft.Office.Tools.Common
    Assembly Version: 10.0.0.0
    Win32 Version: 10.0.40305.0
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.dll
    AccessRibbonAddin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Source/Home/Access/bin/Debug/AccessRibbonAddin.DLL
    Microsoft.Office.Tools.Common.v4.0.Utilities
    Assembly Version: 10.0.0.0
    Win32 Version: 10.0.30319.1
    CodeBase: file:///C:/Source/Home/Access/bin/Debug/Microsoft.Office.Tools.Common.v4.0.Utilities.DLL

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